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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property

Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Property amenity
Property amenity
Room, Multiple Beds, Non Smoking
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$160
includes taxes & fees
31 Mar - 1 Apr

Explore the area

View map
4 Roberts Rd, Asheville, NC, 28803
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Place, Blue Ridge National Heritage Area
    ‪3 min drive‬
  • Place, Blue Ridge Parkway Visitor Center
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Lobby

Clarion Pointe Biltmore Village

Asheville
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,669 reviews
The price is NZ$137
includes taxes & fees
29 Mar - 30 Mar
Clarion Pointe Biltmore Village

About the area

Asheville

At Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel you'll be 2.7 km (1.7 mi) from Historic Biltmore Village and 3 km (1.9 mi) from Cathedral Of All Souls. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. .Attractions within a 10-minute drive of this 3-property class South Asheville hotel include The Orange Peel and Harrah's Cherokee Center - Asheville.

What's nearby

  • Blue Ridge Parkway Asheville Entrance - 2 min drive - 3.3 km
  • Historic Biltmore Village - 2 min drive - 2.4 km
  • Blue Ridge National Heritage Area - 3 min drive - 3.6 km
  • Blue Ridge Parkway Visitor Center - 3 min drive - 4.3 km
  • Western North Carolina Nature Center - 3 min drive - 4.4 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Sweeten Creek Coffee - ‬13 min walk
  • ‪Juicy Lucy's Burger Bar and Grill - ‬4 min drive
  • ‪Orale’s Bar And Grill - ‬4 min drive

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. Free self parking is available. A complete renovation of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel was completed in January 2023.

This 3-star Asheville hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 4 levels
  • Built in 2009
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers 73 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Lantern Lodge - formerly The Residences at Biltmore
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  • Spa
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,132 reviews
The price is NZ$189
includes taxes & fees
18 Mar - 19 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Frequently asked questions

What is the cancellation policy at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel on 31 Mar 2026 start from NZ$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Yep, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel has a free self car park.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a pool?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel has an indoor pool. The pool is open 10:00 AM to 10:00 PM.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel serve breakfast?

Yep, our guests give top marks to the free on-the-go breakfast here! Available on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

No, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

No, only service animals are allowed.

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1121 reviews
Rating 8 - Good. 310 out of 1121 reviews
Rating 6 - Okay. 136 out of 1121 reviews
Rating 4 - Poor. 52 out of 1121 reviews
Rating 2 - Terrible. 28 out of 1121 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Suzanne, Langhorne

Travelled with family
Staff was courteous. The room was lacking. The bathroom door is a slider that will not close all the way. Kind of awkward. The light in the vestibule of the room is not working. The room was so hot when we arrived it felt "oven-like" We had to put the air conditioner on. Odd when it's 40 degrees outside..maybe it was location of room, but so hot. The room was clean. The door of the room felt unsecure or loose. It did lock, just a great deal of "play" in it. Felt like our room could've used some repairs. Location was very convenient to Biltmore and also downtown Asheville. Breakfast was ok.
Stayed 2 nights in Dec 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room, spotless, good check in Had tried to call earlier, phone was not answered, multiple times,
Stayed 1 night in Dec 2025

10/10 Excellent

Georgia

Stayed 1 night in Dec 2025

10/10 Excellent

Kristin

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Hannah

Stayed 1 night in Dec 2025

4/10 Poor

Mariah

Travelled with group
Disliked: Cleanliness, staff & service
The staff checking us in was less than personable. Then we were placed in a room directly next to a side exit, which smelled like cigarette smoke and was so noisy- who knew so many people come in and out of a hotel between 1 and 3am? Would avoid this hotel in the future.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Room was perfect. Everything was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Nov 2025

6/10 Okay

Beth

Stayed 1 night in Dec 2025

8/10 Good

Kisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Nov 2025

4/10 Poor

Rachel

Liked: Cleanliness
I tried to check in early but couldn't and ended up sleeping in my car. I also did not like the fact the whole room was tiled, no carpet. We had an accessible room with a roll in shower. The whole bathroom floor was soaked and it became a hazard to walk and move around in there after a shower was taken.
Stayed 2 nights in Dec 2025

6/10 Okay

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and curtious and the room was clean and well stocked with amenities..unfortunately the tv was going out, the heater/air conditioning unit stopped working, and you can hear everyone walking above and next door. Luckily we were busy and didn't spend much time at the room so with all that being said I think I would still give this place a 2nd chance hoping a different room would be better.
Stayed 4 nights in Dec 2025

6/10 Okay

Geneveive

Stayed 3 nights in Dec 2025

6/10 Okay

Jeffrey, Kernersville

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Not an amazing stay. Run down despite upgrades in some areas.
Stayed 1 night in Oct 2025

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean room but breakfast was low stocked
Stayed 1 night in Dec 2025

10/10 Excellent

Traci

Stayed 2 nights in Dec 2025

4/10 Poor

Condra

Liked: Cleanliness
The hotel is clean, and well kept…However,, the walls are paper thin and that’s not an exaggeration. When the next door shower went on it sounded like it was in my room. Every step the people took above me sounded like a freight train. I could hear ever door slam throughout the night up until midnight.
Stayed 1 night in Dec 2025

10/10 Excellent

Alejandra

Stayed 2 nights in Dec 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and welcoming. Room was clean. Amenities good.
Stayed 4 nights in Nov 2025

10/10 Excellent

Scott M, Mountain Lakes

Liked: Cleanliness, amenities, property conditions & facilities
Check in was seamless. Room was very clean. Staff were very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Audrey W

Liked: Cleanliness, staff & service, amenities
Clean as in SPOTLESS, great location and seamless check in!
Stayed 1 night in Aug 2025

4/10 Poor

Joseph

Disliked: Amenities
Stayed 2 nights in Nov 2025

6/10 Okay

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I give it 100 stars! Every aspect was wonderful! Clean, cozy, safe, great breakfast options, I was traveling alone as an older person and I felt safe and secure!, the cleanliness really stood out to me the most, the housekeeping crew are top notch!!!
Stayed 2 nights in Dec 2025