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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property

Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Property amenity
Room, Multiple Beds, Non Smoking
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$169
includes taxes & fees
1 June - 2 June

Explore the area

View map
4 Roberts Rd, Asheville, NC, 28803
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Place, Historic Biltmore Village
    ‪2 min drive‬
  • Place, Blue Ridge National Heritage Area
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(59 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

At Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel you'll be 2.7 km (1.7 mi) from Historic Biltmore Village and 3 km (1.9 mi) from Cathedral Of All Souls. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. .Attractions within a 10-minute drive of this 3-property class South Asheville hotel include Blue Ridge Parkway Asheville Entrance and The Orange Peel.

What's nearby

  • Blue Ridge Parkway Asheville Entrance - 2 min drive - 3.3 km
  • Historic Biltmore Village - 2 min drive - 2.4 km
  • Blue Ridge National Heritage Area - 3 min drive - 3.6 km
  • Blue Ridge Parkway Visitor Center - 3 min drive - 4.3 km
  • Western North Carolina Nature Center - 3 min drive - 4.4 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Orale’s Bar And Grill - ‬4 min drive
  • ‪Sweeten Creek Coffee - ‬13 min walk
  • ‪Juicy Lucy's Burger Bar and Grill - ‬4 min drive

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. Free self parking is available. A complete renovation of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel was completed in January 2023.

This 3-star Asheville hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 4 levels
  • Built in 2009
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers 73 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Frequently asked questions

What is the cancellation policy at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel on 1 Jun 2026 start from NZ$169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Yep, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel has a free self car park.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a pool?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel has an indoor pool. The pool is open 10:00 AM to 10:00 PM.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel serve breakfast?

Yep, our guests give top marks to the free on-the-go breakfast here! Available on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

No, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

No, only service animals are allowed.

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1179 reviews
Rating 8 - Good. 330 out of 1179 reviews
Rating 6 - Okay. 141 out of 1179 reviews
Rating 4 - Poor. 53 out of 1179 reviews
Rating 2 - Terrible. 29 out of 1179 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness, staff & service
The heater was very loud and the didn't have tempur pedic beds they advertised.
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 2 nights in Jan 2026

6/10 Okay

Briana

Stayed 1 night in Jan 2026

4/10 Poor

Erin

Travelled with partner
Disliked: Amenities, property conditions & facilities
Attendant was very nice but the overall feel of the place was cheap. The room was very small and the shower was very narrow. It was quiet and close to stuff so that was positive. Also the breakfast area was strangely arranged so it was hard to get to the offerings because the tables were very close to it. We went down for breakfast, but quickly left because a large family suddenly burst into gospel music and we became very uncomfortable and left to get breakfast elsewhere. Also the parking arrangements were strange and you had to either park in one of the few spaces or walk up a weird steep hill It didn’t feel like the accommodations were accurately reflected in the Expedia listing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancy

Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Stayed 2 nights in Jan 2026

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had never stayed here but needed a room to be close to work in case of the bad weather that was forecasted. I thought it was a fantastic place! My room was really nice, it was clean, and it was quite. I was really impressed with everything. I will use this place again if I need a place close to my job!
Stayed 2 nights in Jan 2026

8/10 Good

Stephanie

Stayed 2 nights in Jan 2026

10/10 Excellent

Erin

Stayed 1 night in Jan 2026

10/10 Excellent

Melanie Lynn, Laguna Beach

Liked: Cleanliness, amenities, property conditions & facilities
I had to book a room super last minute without any firsthand knowledge of the area. My room was clean, the amenities were great and the staff went above and beyond.
Stayed 5 nights in Jan 2026

4/10 Poor

Camelita

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I came to this hotel because, I had filming to do at the biltmore mansion, and this hotel was in close proximity. The shower in the room was terrible, the water would not go down as the shower was running causing water to almost overflow. Could not shower comfortably (huge) inconvenience) I could not wash my hair or body comfortably. Staff wasn’t friendly at all except for the tall small frame gentleman, that was at the front desk when checking in. Breakfast was ok, except it started late, the lights were not on, and it looked closed down. I asked if breakfast was been served, and I was told at 630 am, It was way pass that time. The Hotel was spotless! Cleaning staff were very good and professional. Location was good, parking was good. The shower incident, was a huge turn off for me, being that I had filming to do for a movie. I will not return to this hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very very nice place to stay! Older facility but nicely maintained and updated. Desk staff was friendly and helpful. Breakfast was fairly simple but zero complaints. Would definitely recommend.
Stayed 6 nights in Jan 2026

8/10 Good

Anthony J Califano

Stayed 1 night in Dec 2025

8/10 Good

Emily

Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff is friendly. The amenities were great- the heated pool is fantastic after hiking.
Stayed 4 nights in Jan 2026

10/10 Excellent

Crystal

Stayed 3 nights in Jan 2026

2/10 Terrible

Sonja

Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Stayed 4 nights in Jan 2026

10/10 Excellent

Chelsea

Stayed 2 nights in Jan 2026

8/10 Good

larry

Stayed 2 nights in Jan 2026

10/10 Excellent

Leslie

Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 2 nights in Jan 2026

6/10 Okay

Albert

Business traveller
Disliked: Staff & service
Stayed 4 nights in Jan 2026

10/10 Excellent

Donna

Stayed 1 night in Jan 2026