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Courtland Grand Hotel, Trademark Collection by Wyndham

4.0 star property
Hotel with an indoor pool, near Centennial Olympic Park

Photo gallery for Courtland Grand Hotel, Trademark Collection by Wyndham

Indoor pool, a heated pool, open 7:00 AM to 10:00 PM, pool loungers
Reception
Exterior
Exterior
Premium bedding, in-room safe, desk, soundproofing

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$197
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
165 Courtland Street NE, Atlanta, GA, 30303
  • Place, Georgia State University
    ‪2 min walk‬
  • Place, Centennial Olympic Park
    ‪12 min walk‬
  • Place, State Farm Arena
    ‪15 min walk‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

7.0 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(89 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(56 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(92 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Corner

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Executive Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking (Hospitality)

Premium bedding, in-room safe, desk, soundproofing

Suite, Non Smoking (Hospitality)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 3
  • 1 Single Murphy Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(99 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(82 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds With Pool View-non-smoking

Premium bedding, in-room safe, desk, soundproofing

Two Double Beds With Pool View-non-smoking

  • Sleeps 4

View all photos for Queen Room With Roll-in Shower-mobility/hearing Accessible-non-smoking

Premium bedding, in-room safe, desk, soundproofing

Queen Room With Roll-in Shower-mobility/hearing Accessible-non-smoking

  • Sleeps 2

View all photos for Executive King Suite-Non-Smoking

Premium bedding, in-room safe, desk, soundproofing

Executive King Suite-Non-Smoking

  • Sleeps 4

View all photos for 2 Double Beds,hearing Accessible Room,non-smoking

Designer toiletries, hair dryer, bathrobes, towels

2 Double Beds,hearing Accessible Room,non-smoking

  • Sleeps 4

View all photos for 1 Queen Bed,Mobility/Hearing Accessible Room,Bathtub W/Grab Bars,Non-Smoking

Premium bedding, in-room safe, desk, soundproofing

1 Queen Bed,Mobility/Hearing Accessible Room,Bathtub W/Grab Bars,Non-Smoking

  • Sleeps 2

2 Double Beds,Mobility/Hearing Access Room,Bathtub W/Grab Bars,Non-Smoking

  • Sleeps 4

View all photos for Two Double Beds-Non-Smoking

Designer toiletries, hair dryer, bathrobes, towels

Two Double Beds-Non-Smoking

  • Sleeps 4

View all photos for 2 Full Beds,Mobility/Hearing Accessible Room,Roll-in Shower,Non-Smoking

Designer toiletries, hair dryer, bathrobes, towels

2 Full Beds,Mobility/Hearing Accessible Room,Roll-in Shower,Non-Smoking

  • Sleeps 4

View all photos for Corner Suite With Two Queen Beds-non-smoking

Premium bedding, in-room safe, desk, soundproofing

Corner Suite With Two Queen Beds-non-smoking

  • Sleeps 4

View all photos for King Corner Suite-Non-Smoking

Premium bedding, in-room safe, desk, soundproofing

King Corner Suite-Non-Smoking

  • Sleeps 3

View all photos for 1 King Bed Non Smoking

Premium bedding, in-room safe, desk, soundproofing

1 King Bed Non Smoking

  • Sleeps 2

View all photos for Deluxe Room with Two Queen Beds Non-Smoking

Designer toiletries, hair dryer, bathrobes, towels

Deluxe Room with Two Queen Beds Non-Smoking

  • Sleeps 4

View all photos for 1 Queen Bed Non Smoking

Premium bedding, in-room safe, desk, soundproofing

1 Queen Bed Non Smoking

  • Sleeps 2

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Designer toiletries, hair dryer, bathrobes, towels

Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

  • Sleeps 4

Presidential King Suite-Non-Smoking

  • Sleeps 5

1 Murphy Bed, Hospitality Suite, Non-Smoking

  • Sleeps 3

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 3

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About the area

Atlanta

Courtland Grand Hotel, Trademark Collection by Wyndham places you in the centre of Atlanta, within just a 15-minute stroll of Centennial Olympic Park and World of Coca-Cola. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .Fandangles Bar is open for dinner. Enjoy the gym and pool loungers. 99760 square feet (9268 square metres) of event facilities include 55 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this Downtown Atlanta hotel include College Football Hall of Fame and State Farm Arena.

What's nearby

  • Georgia State University - 2 min walk - 0.2 km
  • Centennial Olympic Park - 12 min walk - 1.1 km
  • World of Coca-Cola - 14 min walk - 1.2 km
  • State Farm Arena - 15 min walk - 1.3 km
  • Georgia Aquarium - 17 min walk - 1.5 km

Getting around

  • Peachtree Center Station - 5 min walk
  • Atlanta Peachtree Station - 13 min drive
  • Atlanta, GA (FTY-Fulton County) - 19 min drive

Restaurants

  • ‪Checkers - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Trader Vic's - ‬4 min walk
  • ‪Pulse - ‬4 min walk
  • ‪Metro Cafe Diner - ‬4 min walk

About this property

Courtland Grand Hotel, Trademark Collection by Wyndham

Hotel with an indoor pool, near Centennial Olympic Park
Courtland Grand Hotel, Trademark Collection by Wyndham offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre and 55 meeting rooms. Event space at this hotel measures 99760 square feet (9268 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Courtland Grand Hotel, Trademark Collection by Wyndham. For a fee, parking is available.

This Atlanta hotel is smoke free.

  • 763 guestrooms or units
  • 12 levels
  • 2 buildings
  • Conference rooms
  • 99760 sq ft of conference space
  • 9268 sq. m of conference space
  • Built in 1965
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtland Grand Hotel, Trademark Collection by Wyndham offers 763 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 48-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtland Grand Café
  • Fandangles Bar

Things to do

  • Gym
  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 55 meeting rooms
  • Computer station
  • Conference centre (99,760 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 27.23 per accommodation, per night.
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 30 for adults and USD 5 to 30 for children
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atlanta Downtown Sheraton
Sheraton Atlanta Downtown
Sheraton Hotel Atlanta Downtown
Sheraton Atlanta Downtown Hotel
Sheraton Atlanta
Atlanta Sheraton
Sheraton Atlanta Hotel
Courtland Grand Hotel Trademark Collection by Wyndham
Courtland Grand Hotel, Trademark Collection by Wyndham Hotel
Courtland Grand Hotel, Trademark Collection by Wyndham Atlanta

Frequently asked questions

What is the cancellation policy at Courtland Grand Hotel, Trademark Collection by Wyndham?

Courtland Grand Hotel, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtland Grand Hotel, Trademark Collection by Wyndham?

As of 27 Jan 2026, prices found for a 1-night stay for 2 adults at Courtland Grand Hotel, Trademark Collection by Wyndham on 8 Feb 2026 start from NZ$151.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtland Grand Hotel, Trademark Collection by Wyndham?

Yep, Courtland Grand Hotel, Trademark Collection by Wyndham has valet parking with in/out privileges for USD 60 per day.

Does Courtland Grand Hotel, Trademark Collection by Wyndham have a pool?

Yep, and guests love it! Courtland Grand Hotel, Trademark Collection by Wyndham has a heated pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes Courtland Grand Hotel, Trademark Collection by Wyndham a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Courtland Grand Hotel, Trademark Collection by Wyndham.

Is Courtland Grand Hotel, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Courtland Grand Hotel, Trademark Collection by Wyndham is a hit with families.

Does Courtland Grand Hotel, Trademark Collection by Wyndham serve breakfast?

Sure does, buffet breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Courtland Grand Hotel, Trademark Collection by Wyndham?

No, Courtland Grand Hotel, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Courtland Grand Hotel, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Courtland Grand Hotel, Trademark Collection by Wyndham?

Check-in begins at 4:00 PM. Check-out time is noon.

Courtland Grand Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2032 out of 5306 reviews
Rating 8 - Good. 1003 out of 5306 reviews
Rating 6 - Okay. 827 out of 5306 reviews
Rating 4 - Poor. 599 out of 5306 reviews
Rating 2 - Terrible. 845 out of 5306 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Abdullah

Stayed 1 night in Oct 2025

4/10 Poor

Andrew

Business traveller
Disliked: Amenities, property conditions & facilities
First room/key they gave me didn't work. Had to go back down and get a different room. Second room was assigned. That room's AC wouldn't change and was freezing the entirety of my stay. Room had no pillows. Picked up the phone to call guest services, and the phone was almost inaudible. I could only faintly make out what guest services was saying, but I made out that they'd send someone up right away with pillows. No one came, so I slept on a rolled-up towel the first night. No lotion in the bathroom - called down the next morning and they said they had none at the front desk, sorry. Later that afternoon on my return, housekeeping had not come so still no pillows or lotion. Went physically down to front desk and asked for both. Lotion was now available at front desk, and then pillows made their way up within an hour. In general, the room was not well-maintained. Sink did not drain. Drawers of the cabinets wouldn't fully shut. Big visible gap under the room door. Staff wasn't very friendly, they were just there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was great.
Stayed 3 nights in Oct 2025

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I am a senior citizen and had to stand in line for almost 2 hours to check in. I was told that I had to deposit $100 for incidentals but would be returned on checkout if everything in the room was in order. When I arrived in the room the bathroom sink was almost clogged because it took the water forever to drain out. I noticed that a metal piece on back of the chair at the desk had a hairline crack and the security lock on the door was broken. I tried calling several times to report but no one answered the phone. I finally went to the front desk the next day and reported it to Laura. She said she made note of it. I finally talked with a lady in housekeeping, but she didn't speak English but did say she would notify her supervisor. I never heard from anyone during my stay. I mentioned it as I was checking out and was told by the manager, "I am so sorry, but it's nothing I can do." Then I was surprised by the destination fee of $27.23 per day. I was never informed of this when I checked in. On a good note, the bed was comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angelique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Kaila was amazing. This hotel is lucky to have her manage their establishment. My friends and I loved our stay here.
Stayed 3 nights in Oct 2025

6/10 Okay

Lakesha

Travelled with family
Disliked: Cleanliness
It was ok
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean comfortable and a little dated. It was a good value for us.
Stayed 4 nights in Oct 2025

8/10 Good

Leigh

Stayed 1 night in Oct 2025

8/10 Good

Denis

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was fine overall. Areas to improve: Drinking water availability could be better. Please consider adding microwaves in the rooms. The pool area is not very family-friendly — it was quite dark and cold, and there were several intoxicated guests behaving inappropriately, which made it uncomfortable for families with children.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jeff

Bad Communication!

We never got to stay there, they had a problem with south tower that they had known about since Tuesday, Friday was check in. They moved us to another hotel, but they could have emailed that info out so we would not have to have unloaded car and valet parked it. Should have notified and sent us strait to the other hotel. Offered no perks either.
Stayed 2 nights in Oct 2025

2/10 Terrible

Chinmay

Stayed 3 nights in Oct 2025

10/10 Excellent

darrell

Liked: Cleanliness, amenities, property conditions & facilities
room was clean and service was impeccable
Stayed 4 nights in Oct 2025

2/10 Terrible

loudemya

Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

LaSaundra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very respectable.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ronisha

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst hotel I’ve ever been to in my life. I had to switch my room cause my first room smelled bad n carpet was wet. So they gave us another room &.I had to take the stairs my whole stay cause the elevator by my room didn’t work. The keys to the room wouldn’t work cause the door was dead. So we was locked out for 30 mins. Then waking up to a roach in our bathroom. Just horrible experience nothing I liked about it besides the view of the pool. And it was a roach at the pool side also. Just ugh never again. I hated it.!
Stayed 3 nights in Oct 2025

8/10 Good

Diamond

Stayed 3 nights in Oct 2025

2/10 Terrible

Stephanie, Davenport

Travelled with family
Disliked: Cleanliness, staff & service
👎
Stayed 2 nights in Oct 2025

2/10 Terrible

RAYNA

Disliked: Cleanliness, staff & service
When booking my reservation I was never told that there were renovations going on so I had to stay at a sister hotel. This was not what I agreed to and I’d like to file a formal complaint with one of the higher ups.
Stayed 3 nights in Oct 2025

2/10 Terrible

Connor, Hawthorne

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a scam with all their fees they charge you and never refund. I never got the "complimentary" waters or the "$10 food voucher per day" and was charged $136 for valet parking and fees per day. In an attempt to dispute the charge, they are disputing it in return. If you're staying here, make sure you request your "complimentary" offers as soon as you check in and make sure you show the valet desk a receipt for the pre charge of valet. Other people shouldnt have to deal with this trickery on vacation. Good luck.
Stayed 3 nights in Sep 2025

2/10 Terrible

Billie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Switched my hotel when I got there should’ve let me know before I arrived
Stayed 3 nights in Oct 2025

2/10 Terrible

Olufunmilayo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms are decent but staff is terrible rude
Stayed 3 nights in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Kevin

Disliked: Staff & service
Half of hotel was closed due to incident 3 days prior to stay. We were never alerted only to arrive and we were told no room available despite receiving confirmation text day prior. No call. No communication. Just arrive and told nothing available. Caused us to scramble for place to stay within downtown for the falcons game. Would not recommend.
Stayed 1 night in Oct 2025

4/10 Poor

Adriana

Stayed 2 nights in Oct 2025