2/10 Terrible
ONeil
Travelled with partner
14 Feb 2026
We stayed at Showboat for my Fiance bday weekend. I wasnt aware of the ridiculous parking fee $25 per day 4 nights $100!!!!. At the other hotels you pay one fee for your entire stay. The room was cold at various times. I get Atlantic city had a high wind advisory. Also we asked the cleaning to clean the room they advised us we had to notify the front desk. They dont change the towels or clean the rooms daily. Also at one point the shower had no hot water for over 5hrs. I called the front desk and the receptionist had a nasty attitude. Then advised me to run the hot water for 15mins. The reason we had no hotwater apparently a pipe burst from the freezing cold. We eventually spoke with a manager Amanda, she was extremely nice and heard me out on the concerns with the suite. Amanda had the room cleaned, fresh towels brought up. Also had maintenance fix the hot water issue. I truly appreciated her assistance. The cleaning crew was nice, for the most part the staff was nice as well. The Ice machine fiasco the 23rd floor ice machine wasnt working. The notice taped on the ice machine listed the 3 floors that had working ice machines 7-11 and 14. No ice on 7-11- or 14 Saturday or Sunday. We had to get ice from the bar downstairs. Next topic Elevators 3 out of 6 were operational. I got stuck on 18 at one poin. The Bourbon tower is probably the worst at Showboat. My fiance was disappointed and it frustrated me to have paid that much money to have all those issues in the suite.
ONeil
Stayed 4 nights in Feb 2026






























