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"The property was nice and tidy clean and convenient to restaurants. The only problem was a 5 hour power disruption which meant we were stuck in the d
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Sanctuary On The Beach ratings based on 1 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff0.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Sanctuary On The Beach
Couples (1)
4 out of 5
The property was nice and tidy clean and convenient to restaurants. The only problem was a 5 hour power disruption which meant we were stuck in the dark during the dinner period. No body informed us of the reason and we had to find the power company website to sort. Luckily we had a cold meal in our fridge, but 4pm, to 9 pm on a saturday night was a problem
Posted by a verified traveller on 18 May 2021
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Comment from Hotel Management
18 May 2021
by Waiheke Unlimited
Hi there. Thanks for your review and we are glad that you liked the apartment. Apologies that nobody got in touch regarding the power outage, our after hours manager was also affected by the power cut as it affected a large part of the island, which meant the phone and booking system was down during this time. The power outage was caused by a car crashing into a pylon, so was something that was totally out of our control. Power cuts are relatively common on Waiheke which is why we advise guests to bring a torch and warm clothing in our arrival email. We hope that it didn't detract too much from an otherwise enjoyable stay on Waiheke and hope to see you back here sometime soon.
Frequently Asked Questions
Sanctuary On The Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Sanctuary On The Beach has a free self car park.
Yep, Sanctuary On The Beach is a short 1-minute walk from Onetangi Beach.
No, this apartment doesn't have a pool.
This property features 3 beach bars, as well as a private yard and a dining area.
No, Sanctuary On The Beach does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10:00 AM.
No, pets are not allowed.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
