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BACALARI HOTEL BOUTIQUE

Property class: 2.5

Photo gallery for BACALARI HOTEL BOUTIQUE

A grand entrance with a series of arched doorways leading to a staircase.
A corridor with a sofa and a bench, wooden railings, and a palm tree.
A narrow hallway with blue doors leading to a room. A woven basket is placed on a white shelf, and a potted plant is visible to the right.
A rooftop pool with a clear view of the ocean, surrounded by lush greenery and bamboo furniture.
A spacious outdoor area with a balcony, seating, and a staircase leading to an upper level.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Laundry room
The current price is NZ$271
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
Calle 36 esquina con 3, Lote 31, Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪2 min walk‬
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Ecopark Bacalar
    ‪2 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A bedroom with a bed, a TV, a ceiling fan, and a staircase.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with a TV, a desk, a bed, a chair, and a staircase.

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 King Bed

A bedroom with a bed, two wicker chairs, a small table, a potted plant, and a staircase.

Deluxe Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Bacalar

At BACALARI HOTEL BOUTIQUE you'll be within steps of popular attractions like Laguna Bacalar Ecological Park and Lake Bacalar. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include spa services and laundry facilities. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Mario Villanueva Madrid hotel include Ecopark Bacalar and Zócalo.

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk - 0.2 km
  • Lake Bacalar - 2 min walk - 0.2 km
  • Ecopark Bacalar - 2 min walk - 0.2 km
  • Fort of San Felipe - 11 min walk - 1.0 km
  • Zócalo - 11 min walk - 1.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪asadero el establo - ‬10 min walk
  • ‪La Playita - ‬9 min walk
  • ‪I Scream Bar - ‬14 min walk
  • ‪El Enchanto Bacalar - ‬14 min walk
  • Mexa de Barrio

About this property

BACALARI HOTEL BOUTIQUE

As a guest of BACALARI HOTEL BOUTIQUE, you'll find an outdoor pool, spa services, and tour/ticket assistance. Public spaces have free WiFi. BACALARI HOTEL BOUTIQUE also features concierge services, laundry facilities, and a front desk safe. Free self parking is available.

This Bacalar hotel is smoke free.

  • 12 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
BACALARI HOTEL BOUTIQUE offers 12 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Bacalar hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

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The price is NZ$107
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Bacalari
Bacalari - Adults only Hotel
Bacalari - Adults only Bacalar
Bacalari - Adults only Hotel Bacalar

Frequently asked questions

What is the cancellation policy at BACALARI HOTEL BOUTIQUE?

BACALARI HOTEL BOUTIQUE offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at BACALARI HOTEL BOUTIQUE?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at BACALARI HOTEL BOUTIQUE on 23 Aug 2026 start from NZ$271, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at BACALARI HOTEL BOUTIQUE?

Yep, BACALARI HOTEL BOUTIQUE has a free self car park.

Are there any beaches close to BACALARI HOTEL BOUTIQUE?

The closest beach to BACALARI HOTEL BOUTIQUE is Dos Mulas (22.6 km).

Is there a spa on site at BACALARI HOTEL BOUTIQUE?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does BACALARI HOTEL BOUTIQUE have a pool?

BACALARI HOTEL BOUTIQUE has an outdoor pool.

Is BACALARI HOTEL BOUTIQUE family-friendly?

No, BACALARI HOTEL BOUTIQUE is an adults-only property.

Is there a free airport shuttle available at BACALARI HOTEL BOUTIQUE?

No, BACALARI HOTEL BOUTIQUE does not offer an airport shuttle service.

What time are check-in & check-out at BACALARI HOTEL BOUTIQUE?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at BACALARI HOTEL BOUTIQUE?

No, pets are not allowed.

BACALARI HOTEL BOUTIQUE Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 71 reviews
Rating 8 - Good. 9 out of 71 reviews
Rating 6 - Okay. 4 out of 71 reviews
Rating 4 - Poor. 3 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Zaide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to restaurants and with a good view of the lagoon. Has a nice pool to cool off as well.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness
A unique hotel! We enjoyed our stay!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute boutique hotel. Staff was very nice. Had a adequate pool and our room was very good. Bed was comfortable. Temperature of air-conditioning was perfect location. Very good close to restaurants and activities. Would definitely stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spotless rooms, and a lovely restaurant make this place feel welcoming and comfortable.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
We were sad to leave Bacalari Boutique Hotel. Vanessa, Hannah, Dana, Oscar, Eric and last but not least Marco who were all such lovely welcoming and helpful staff who made our stay so special.
Stayed 11 nights in Jan 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, rooms were nice, staff was very helpful and the restaurant food was very good.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely awesome. They made us feel so welcome. Extra thanks to Marcos, Dona, Hannah, Veneta, the kitchen staff, cleaners, and the friendly maintenance guy. The rooms were good, the food excellent and the perfect location
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Gemma

Liked: Cleanliness, amenities, property conditions & facilities
Staff went over and above to help us with any request. They booked us a great boat trip for the day. On our last day we had room service which was very easy, delicious and reasonably priced. The room was gorgeous and the views were amazing.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kinga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and helpful staff and great restaurant!
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location downtown hotel

Nice hotel but a little pricy for what it offers...
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel overlooking the lake

Great experience, nice accommodations overlooking the lake… heated infinity pool… 10 minutes walk to downtown
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were fantastic! The view from our rooftop was perfect. Room service, friendly and accomodating staff, delicious food! Everything was perfect!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Raúl

Liked: Cleanliness, amenities, property conditions & facilities
Excelente personal
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Friendly staff.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exciting new hotel in Bacalar

Beautiful hotel, great room with patio with view, walking distance to everything and delicious restaurant
Stayed 1 night in Jan 2025
Verified review

8/10 Good

André

Liked: Cleanliness, staff & service, amenities
Nice hotel with good location. The shower was either hot or cold, which was a bit annoying.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel staff was very friendly. She booked is a private tour of Bacalar lagoon and what an experience!!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff. Very quiet at night and the bed was wonderful. Thank you for everything ❤️
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

ANGELA Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wl-Fi was great. Didn't use the pool because the warm lagoon was only 2 blocks away. Staff was excellent, espeically Vanessa. She gave me so many tips, especially when the best day to cruise the lagoon. Housekeeping sometimes need a reminder to clean my room. I wish there was s closet to hang clothes and other drawers to store things.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic getaway

Excellent room private rooftop with jacuzzi, very friendly staff close to the Laguna and city center. Loved it!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I've stayed at in Mexico

I've lived in Mexico for 3 years and this is the best hotel we've stayed at. So much attention to detail and I loved the small size of the hotel. The private rooftop and plunge pool were a great extra. Food was amazing, beds were comfortable, everything was perfect. I won't stay anywhere else!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect. It was a very close walk to the lagoon and to many restaurants and town centre. Front desk staff told us there was nothing nearby but that is not correct. Not an option for anyone that has mobility issues. The restaurant didn’t serve lunch and had many things unavailable for dinner.
Rooftop private plunge pool was kind of scummy. Don’t use it because of that.
Gorgeous view of the lagoon from the pool deck.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bacalari Hotel is located in a very convenient area. Very close to Lake Bacalar. Around the corner, there's a cafe that sells great coffee and breakfast items. If you're a walker, you can walk to the main square - at the most 1.5 miles where you'll find a nice park, Fort San Felipe Bacalar and museum and lots of restaurants and shopping opportunities.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big ! I loved it !
Stayed 1 night in Mar 2025