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Cayuco Maya

Property class: 2.5

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

View map
Bacalar-Carrillo Puerto KM 28.3, Interior Hotel Cayuco Maya, Bacalar, QROO, 77936
  • Place, Lake Bacalar
    ‪1 min drive‬
  • Place, Polytechnic University of Bacalar
    ‪17 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪17 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪50 min drive‬

Room options

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

  • Partial lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

  • Partial lake view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Traditional Tent

Traditional Tent

Traditional Tent

  • Partial lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Cabin

Standard Cabin

Standard Cabin

  • Partial lake view
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Tent

Basic Tent

Basic Tent

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Basic Cabin

Basic Cabin

Basic Cabin

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Bacalar

At Cayuco Maya, you'll be within steps of Lake Bacalar. Highlights at this beachfront hotel include a private beach, a restaurant and free continental breakfast. .This beach hotel offers free WiFi in public areas, a garden and a picnic area. Each morning free breakfast is served. There's also the convenience of free self parking. .In the area of this Bacalar hotel, you'll find Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 1 min drive - 0.4 km
  • Polytechnic University of Bacalar - 17 min drive - 15.2 km
  • Laguna Bacalar Ecological Park - 17 min drive - 15.6 km
  • Ecopark Bacalar - 17 min drive - 15.6 km
  • Fort of San Felipe - 18 min drive - 16.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 49 min drive

Restaurants

  • ‪asadero el establo - ‬13 min drive
  • ‪La Playita - ‬16 min drive
  • ‪Marisqueria El Taco Loco - ‬12 min drive
  • ‪Pueblo Pirata - ‬11 min drive
  • ‪Las Miches De La 1 - ‬15 min drive

About this property

Cayuco Maya

A private beach is featured. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

Cayuco Maya also features a garden and a picnic area. Free self parking is available.

  • 11 guestrooms or units
  • Continental breakfast (free)
  • Cabanas on the beach (free)
  • Front desk (limited hours)
  • Garden
  • Outdoor picnic space
  • Dining venue
Cayuco Maya offers 11 accommodations. Housekeeping is provided on a daily basis.

Similar properties

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Casa Aakal Lagoon Front
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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.3 out of 5, Excellent, 376 reviews
The price is NZ$234
includes taxes & fees
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Casa Aakal Lagoon Front

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 200 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property is also known as

Cayuco Maya Hotel
Cayuco Maya Bacalar
Cayuco Maya Hotel Bacalar

Frequently asked questions

Is parking available at Cayuco Maya?

Yep, Cayuco Maya has a free self car park.

Are there any beaches close to Cayuco Maya?

The closest beach to Cayuco Maya is Dos Mulas (26.8 km).

Does Cayuco Maya serve breakfast?

Yeah, complimentary continental breakfast is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Cayuco Maya?

No, Cayuco Maya does not offer an airport shuttle service.

Is there a bar or restaurant at Cayuco Maya?

Yep, you can grab a meal at Cayuco Maya's onsite restaurant.

What time are check-in & check-out at Cayuco Maya?

Check-in begins at 3:00 PM. Check-out time is noon.

Cayuco Maya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 64 reviews
Rating 8 - Good. 14 out of 64 reviews
Rating 6 - Okay. 2 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hi I was a Solo Traveler I felt very safe comfortable the location is great very private breakfast was delicious
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful views,
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The location by the lake is the best
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful. Will definitely be back.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was clean and well-maintained. It had an airconditioner and 2 comfortable beds. It's in a beautiful, tranquil place in front of the lagoon. You can use the kayaks, canoe and paddleboard. Breakfast is provided and is freshly made when seated. It's a mexican breakfast and it's satisfying before starting the day.
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
The property needs maintenance is not very clean some villages have air conditioning a lot of mosquitoes staff not took to long for our food and we had to ask twice for everything we ask extra 😞we did meet the owner very nice gentleman he needs good employees to keep his guests happy and coming back 🙏
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The location is along the lake and tucked in a jungle. But the properry is simple and better for camping and simple services. Food is really good. You need to have your own car or call a taxi to get into town. So its about 300 pesos each way.
Stayed 4 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Property on the beautiful water front. No toilet and a/c in room
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
The natural settings are beautiful but the facilities are extremely rustic, no AC makes nights impossible to have a good night's sleep due to the high temperatures
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property staff and management terrible don’t ask questions not friendly at all rooms showers no water, sink no water. Terrible over all 👎👎👎👎 don’t go there.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We fell in love with this place. We only booked 2 nights because we were apprehensive about being able to sleep without AC and not knowing the bathroom facilities however we are already dying to go back. We loved the facility and grounds. For animal lovers it's great - there were cats, dogs and even Rosita the coconut eating pig on the grounds! It was nice to have the free access to the kayaks and the free breakfast! We did have dinner both nights there and both nights it was the same 2 options (I'm not sure whether that changes at all but I will say if we had stayed another night we would have gone into town because we were bored of the same meal option BUT for 100 pesos each for dinner I really can't complain). The food and beer prices were really reasonable and they had a communal fridge for guests. Some info for the room (the basic cabin) - we loved it. We managed without using the fan the first night but the second night it was way too hot to sleep without it but obviously that comes with the loud noise of the fan so bring earplugs if you can't sleep with loud noise. The beds are very short - we're both 5'7" so managed okay but I think anyone over 5'10" would be uncomfortable. There is a plug socket so you don't have to worry about not being able to charge things. Obviously expect lots of bugs! A note about the staff - we saw negative reviews when booking but everyone we dealt with was kind and pleasant!
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Tristemente nos tocó una recepcionista muy grosera y con un carácter muy negativo, pésima actitud de servicio. Me cobró a la mala, $200 pesos que por salir después del check out, cuando solo fueron unos minutos. Lo pagué para no generar un conflicto. El hotel hermoso
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Rústico pero bonito
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo está súper y la comida es espectacular! Volveré ahí sin duda en cada visita a Bacalar
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta increíble y la gente que atiende super amable
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
una experiencia diferente, muy agradable
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es una experiencia Regiosa

La comida está excelente, todo el entorno muy agradable; no hay transporte público hasta la propiedad. Es inmejorable para quienes cuentan con un medio de transporte.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
La propiedad esta lejos de la ciudad, la haboitacion, simple y con muchos insectos muertos, o sea no limpia, es como para gente que quiere ir de campamento, obvio al estar frente a la laguna, muchos moscos, la recomiendo si quieres ir a vacacionar sin muchos recursos y para entrar y llegar es una brecha de 1.8 km de terraceria, ademnas te dicen pet frenly y sus pinches perros estan sueltos, entonces al llegar es su ttereno y atacan al que tu lleves y te quejas y te dicen que ellos son terriotiales y ni pedo.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo ame!! El servicio el lugar es espectacular! Ha sido de las mejores vacaciones ♥️♥️♥️ la comida es otro nivel y el paisaje que tiene es divino !!! También todos los chicos que trabajan súper amables ! ♥️
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CONVIVIR CON LA NATURALEZA

Una experiencia hermosa, convivir con la naturaleza en un ambiente relajante y tranquilo
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno Solo O Vio tsunamis bien la limpieza atentos
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
La atención fue excelente, desayunos súper ricos y el chef súper amable, lo recomiendo ampliamente, muy tranquilo y la relación con la naturaleza es increíble.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad, si quieres desconectarte del mundo, aqui es el lugar indicado tranquilidad al maximo, todo muy bien, hay restaurante
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Rescatamos el buen servicio de los dueños

La atención fue buena, sin embargo nos enfermamos de tantos moscos, a las 7.30 pm ya estaba todo oscuro sin una sola luz, no podíamos salir de nuestra habitación, pagamos el mismo Día dos habitaciones, dormimos todos en una porque no tenía clima la otra, para llegar al lugar son 2 km de terracería, si llueve te quedas atrapado, solo rescataría el buen servicio, la comida y la laguna que es linda, pero tuvimos una muy mala experiencia ya que fuimos a encerrarnos en la habitación y a llenarnos de piquetes, era incontrolable….
Stayed 2 nights in Jul 2024