Hotel Naomi

2.5 star property

Photo gallery for Hotel Naomi

Basic Double Room
Ecotours
Deluxe Double Room
A two-story building with a balcony, potted plants, and a motorcycle parked in front.
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
Centro, Bacalar, QROO, 77930
  • Place, Fort of San Felipe
    ‪5 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪6 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Basic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Luxury Quadruple Room

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

About the area

Bacalar

Hotel Naomi places you in the centre of Bacalar, within just a 15-minute stroll of popular places like Laguna Bacalar Ecological Park and Lake Bacalar. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers a 24-hour front desk, tour/ticket assistance and luggage storage. There's also the convenience of free self parking. .Near this Bacalar Centro hotel, you'll find Cenote Cocalitos.

What's nearby

  • Zócalo - 3 min walk - 0.3 km
  • Fort of San Felipe - 5 min walk - 0.4 km
  • Municipal Spa of Bacalar - 6 min walk - 0.6 km
  • Laguna Bacalar Ecological Park - 11 min walk - 1.0 km
  • Ecopark Bacalar - 15 min walk - 1.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Mr. Taco - ‬2 min walk
  • ‪I Scream Bar - ‬4 min walk
  • ‪La Trattoria 46 - ‬3 min walk
  • ‪Mexa de Barrio - ‬4 min walk
  • ‪gelato artesanal - ‬3 min walk

About this property

Hotel Naomi

Hotel Naomi offers its guests tour/ticket assistance. The front desk is open around the clock. Free self parking is available.

This Bacalar hotel is smoke free.

  • 8 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Hotel Naomi offers 8 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets. Smart televisions come with digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage and a carport

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Dock
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Naomi

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Hotel Naomi ?

Hotel Naomi offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Naomi ?

Yep, Hotel Naomi has a free self car park.

Is there a spa on site at Hotel Naomi ?

No, there is no spa at this property. Municipal Spa of Bacalar is a short 8-minute walk away.

Is there a free airport shuttle available at Hotel Naomi ?

No, Hotel Naomi does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Naomi ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Naomi ?

No, pets and service animals are not allowed.

Hotel Naomi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 59 out of 82 reviews
Rating 8 - Good. 19 out of 82 reviews
Rating 6 - Okay. 3 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many shops nearby within walking distance , easy check out just leave drop off the key in the black mailbox they have, the girls that cleaned the room left it spot less, if your looking for a place just to lay down and sleep with no frills this is the hotel for you.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and quiet. 5 minute walk to the centro plaza. Lots of restaurant choices. 8-10 minute walk to the lagoon.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities
Room was very clean! The hotel smelled so good as you walked in. The sheets and towels smelled so fresh.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Zimique

Liked: Cleanliness, amenities, property conditions & facilities
This place is a gem! It’s updated and smells so good. The hotel staff is very kind. I would definitely stay there again and again. It felt like home.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

MRS ADELE HIRST

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town centre, room was very clean . The area was a bit noisy with yappy dogs ( next door) and cockerels crowing ( across the road) . The shower was lovely and powerful , and it’s was a great place to be close to restaurants.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
New construction and smells delicious very clean
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely stay again. The room was clean and modern. It was walking distance to the fort and all the restaurants. There is a cafe right across the street that had a great breakfast and service. And there is a beer store on the corner.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around hotel. Highly recommend. Outstanding customer service
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Edgar Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

ever

Liked: Cleanliness
This was very nice clean love the room .
Stayed 1 night in Jul 2023
Verified

8/10 Good

Karla

Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is perfect, you can walk everywhere on the area. The bathroom shower drain had a weird smell but i guess most of bacalar placer have that smell, I just kept the door closed. The staff was very friendly and the place is clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yaritza

Exellent
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Giedre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience in Hotel Naomi in Bacalar, Mexico: Everything was super clean and organized. The hotel location is perfect almost in Downtown. Few steps and you are in the main Downtown street. We had a little bit of mistake made by hotel staff and it was solved as soon as possible. The staff is very nice, convenient parking right by the hotel. Highly recommend!
Stayed 1 night in Feb 2024
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excesive use of fragance throughout (we removed 3 small open bottles of liquid fragance from the room and a more in the hallway).
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Priten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in a rural town

Very modern rooms in a more rural mexican town. Its quite far from the bus terminals however most things are - its situated well near the Centro of Bacalar though. Most lagoon tours start from a fair walk away too from the hotels along the coast further down the road (approx 20-30minutes), but its safe enough. The hotel itself has tinted black windows for rooms but also blinds so there is plenty of privacy. Hot water, clean rooms and beds and a fridge too. No 24 hour reception though.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Ana Laura

Liked: Cleanliness, staff & service, amenities
Excelente habitación amplia, muy cómoda y sobre todo muy limpia
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniele

Liked: Amenities, property conditions & facilities
Posizione ottima
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Romane

Liked: Cleanliness, staff & service, amenities
Top, chambre impeccable, tres grand lit confortable, propre. Très accueillant. Parfait
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrés

Excelente el hotel, camas amplias.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Giuliana

Liked: Cleanliness, staff & service
Posizione ottima, peccato non avere vista esterna dalle camere.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Ramiro

Liked: Cleanliness, property conditions & facilities
La habitación bien, solo que demasiado ruido
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Eiji

Liked: Cleanliness, staff & service, amenities
客室が毎日とても綺麗に掃除された。ありがたいです。
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias, muy amable y servicial la encargada del hotel, especial reconocimiento por estar atenta a lo que se requeria con adultos mayores. Muy cerca de la plaza central con restaurantes y sitio de taxis.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

WILBERTH MANUEL CRUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jean-Luc

Liked: Cleanliness, staff & service
Chambre sans fenêtre. Pas de ponton ni de promenade. La réception n'est pas ouverte 24/24 h contrairement à ce qui est indiqué. Pas de ménage durant les 2 jours. Proche du centre. Tout peut être fait à pied. Salle d'eau petite.
Stayed 1 night in Nov 2025