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Naya Bacalar Hotel - Adults Only

Property class: 4

Photo gallery for Naya Bacalar Hotel - Adults Only

A resort with wooden deck areas overlooking a clear blue sea, surrounded by lush greenery.
A thatched-roof room with a wooden ceiling, a bed with pillows, a table with a water bottle and a coffee maker, and a view of greenery outside.
Restaurant
A cozy, rustic room with a thatched roof, a bed with pillows, and a window with curtains.
A modern outdoor pool area with wooden decking, lounge chairs, and a thatched-roof structure.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Boulevard Aaron Merino Fernandez Reg 16 Mz 70 Lt 3, Centro, San Román, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪3 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪8 min drive‬
  • Place, Cenote Cocalitos
    ‪13 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪41 min drive‬

Room options

View all photos for Romantic Room, 1 King Bed, Terrace, Garden View

A thatched-roof structure with a bed and a window, surrounded by dense tropical foliage.

Romantic Room, 1 King Bed, Terrace, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Room, 1 King Bed, Private Pool, Garden View

A thatched-roof structure with a pool and a bed, surrounded by tropical vegetation.

Romantic Room, 1 King Bed, Private Pool, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Double Room, 1 King Bed, Private Pool, Pool View

A modern outdoor pool area with wooden decking, lounge chairs, and a thatched-roof structure.

Romantic Double Room, 1 King Bed, Private Pool, Pool View

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Bacalar

At Naya Bacalar Hotel - Adults Only, you'll be 0.1 km (0.1 mi) from Lake Bacalar and 5.3 km (3.3 mi) from Laguna Bacalar Ecological Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .A pampering day can include deep-tissue massages, Swedish massages and mani/pedis. The restaurant, Nayade, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Enjoy access to boat tours, kayaking and zip-lining. Other amenities include free Wi-Fi in public areas, concierge services and multilingual staff. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Bacalar hotel include Fort of San Felipe and Cenote Negro.

What's nearby

  • Lake Bacalar - 3 min walk - 0.3 km
  • Laguna Bacalar Ecological Park - 8 min drive - 6.8 km
  • Fort of San Felipe - 9 min drive - 7.5 km
  • Cenote Azul - 12 min drive - 11.4 km
  • Cenote Cocalitos - 13 min drive - 11.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 44 min drive

Restaurants

  • ‪asadero el establo - ‬4 min drive
  • ‪La Playita - ‬7 min drive
  • ‪I Scream Bar - ‬7 min drive
  • La Guapachosa
  • ‪Finisterre Cocina Mediterranea - ‬7 min drive

About this property

Naya Bacalar Hotel - Adults Only

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at Naya Bacalar Hotel - Adults Only. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Bacalar hotel.

  • 8 guestrooms or units
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Dining venue
Naya Bacalar Hotel - Adults Only offers 8 accommodations with complimentary bottles of water and a hairdryer. Beds feature memory foam mattresses. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower with a rainfall showerhead. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages and manicures and pedicures.

Similar properties

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.9 out of 5, Exceptional, 660 reviews
The price is NZ$429
includes taxes & fees
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Amainah Bacalar Hotel Boutique - Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nayade

Things to do

  • Boat
  • Boat tours
  • Kayaking
  • Outdoor pool
  • Sail boat
  • Winery release events
  • Ziplining

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Outdoor entertainment area

Spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.

Frequently asked questions

Is parking available at Naya Bacalar Hotel - Adults Only?

Yep, Naya Bacalar Hotel - Adults Only has a free self car park.

Are there any beaches close to Naya Bacalar Hotel - Adults Only?

The closest beach to Naya Bacalar Hotel - Adults Only is Dos Mulas (25.5 km).

Is there a spa on site at Naya Bacalar Hotel - Adults Only?

There's no onsite spa, but this property does offer services like Swedish massages.

Does Naya Bacalar Hotel - Adults Only have a pool?

Naya Bacalar Hotel - Adults Only has an outdoor pool. The pool is open 9:00 AM to 8:00 PM.

What makes Naya Bacalar Hotel - Adults Only a romantic place to stay?

Ocean-view dining and couples dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Naya Bacalar Hotel - Adults Only.

Does Naya Bacalar Hotel - Adults Only serve breakfast?

Sure does, free continental brekkie is served daily between 8:30 AM and 11:00 AM.

Is there a free airport shuttle available at Naya Bacalar Hotel - Adults Only?

No, Naya Bacalar Hotel - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Naya Bacalar Hotel - Adults Only?

Yep, you can grab a meal at Naya Bacalar Hotel - Adults Only's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Naya Bacalar Hotel - Adults Only?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Naya Bacalar Hotel - Adults Only?

No, pets are not allowed.

Naya Bacalar Hotel - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 42 out of 51 reviews
Rating 8 - Good. 7 out of 51 reviews
Rating 6 - Okay. 1 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast at the naya restaurant was amazing and facilities were beautiful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peaceful, comfortable!!! One of my favorite hotels ever!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful property! great views of the lagoon! Wonderful place to pick
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, romantic. Amazing breakfast. I can't say enough good things about this amazing property!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

TARA

Liked: Cleanliness, property conditions & facilities
Amazing views of the lake Beautiful lake room
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Cornell

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and was very friendly
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Georgina J

Liked: Cleanliness
Wonderful jungle property. Enjoyed it !
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast with fruit, yogurt and granola with a choice of egg. The coffee was excellent. The view on the lagoon and the infrastructure was breathtaking. The room was clean and the design fit perfectly with the general vibe. I recommend staying at least two nights to truly enjoy the space in its entirety, something I regret not doing. If I come back to Bacalar, I will definitely stay here again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness
Property is a bit remote .
Stayed 1 night in Jan 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was not really useable bc it was not heated but the deck around the lake was spectacular
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
One of the coolest places we’ve ever stayed. Amazing jungle setting, super cool rooms with amazing decor, romantic lighting, thatch walls, outdoor shower, awesome plunge pool at the front door. We loved the cats everywhere, the open air reception lounge, awesome, friendly staff and beautiful lagoon. This place was like a super cool, semi fancy Gilligans island. If you like boring, beige, generic hotel chains, don’t come here.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Kolleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible tranquil stay. Staff is incredible, morning breakfast is healthy and so clean. There’s a bocce court and the restaurant has a simple menu that’s vegan friendly but also serves incredible rib eye! Hotel is set in the jungle with a short stroll to the lagoon for a sunrise kayak ride. Highly recommend for a tranquil stay. This is just outside the centro which was fine for us since we had a car. We will definitely be back.
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design amid lush jungle plants, Naya is a bit out-of-the-way, about 3 miles north of the Bacarlar 'centro' but for couples looking for a romantic getaway with a total sense of privacy amidst the flora and fauna, this is a great choice. Had some of the best sex of my life in that huge bed under the palapas, bathed in a soft orange glow. Each A frame is surrounded by its own walls of stone and bamboo, giving you a sense of isolation from the world. All you hear are jungle cries of birds, insects and the occasional dog. The grounds spread out among acres, with the pool and restaurant/dock at different ends of the property. The owners cater to the yoga/holistic market, or to grown-up backpackers who now want a little luxury with their back to nature environment. My only complaint is that the many steps going down to the lagoon are challenging for us old farts with bad knees. I do recommend they put coffee makers in each room so one doesn't have to navigate the many steps for one's daily addiction. Everyone was charming and helpful. The furnishings and accoutrements unique and top quality. They provide Off to cope with the mosquitos, which can be plentiful in wet season. Maybe they should up their room rates a bit and just make all breakfast, whatever you choose, completely free.....it seems a little nickle-and-dime for a resort so otherwise boutique and niche....but it's their business decision. All-in-all a great place for lovers to stay in touch.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit incroyable je recommande !!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un gran lugar y una gran experiencia, nos atendieron como nunca, el desayuno excelente todos los días!! Un reconocimiento especial al Chef Alejndro y a todo su equipo por su amabilidad!! Regresaremos sin duda.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

JORGE MADRID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio atento, gran experiencia en la naturaleza
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está perfecto, solo le pondría uniforme al personal. Pero las habitaciones están de revista
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy buena dentro del hotel excelente comida en todo momento excelente vista y una paz inigualable. Atención principalmente del área de restaurante simplemente excepcional. Sin duda regreso antes d lo pensado 😎
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Agustin

Liked: Property conditions & facilities
Muy bonito el lugar , lo único esq tienen de mascota a dos perros y no limpian cuando los perros hacen sus nececsidades, así q tiene uno q andar cuidando donde pisa. Una mañana estaba lloviznando , súper ligero al grado q solo se escuchaba la lluvia pero sin mojarte mucho y no nos quisieron llevar café a ala habitación ni papel sanitario q nos hace falta que por el clima
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

baudet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe chambre dans la jungle, atypique,très grande et très comfortable. Douche extérieure extra , très belle deco, une très belle surprise. Petit déjeuner a base de fruits, céréales et autres bonnes choses! Personnel très sympa.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Axel X

Liked: Cleanliness, staff & service, amenities
El personal y el lugar son de lo mejor
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Nuria

Liked: Cleanliness, staff & service
Siento q habia partes en la q faltaba barrer, como las terrazas , las áreas comunes fuera del restaurante , sucio y manchadas las fundas de los camastros , no hay nada más q la alberca de cada habitación, y el restaurante, que en la noche no atiende en, lo demás de las áreas comunes están sin servicio y vacías, la habitación bien pero no me dieron lo que compré, y según ellos me dieron un upgrade, sin decirme si me parecía, y dijeron q eso pedí y no era verdad , el día q me fui no había más q una persona atendiendo el desayuno y fue como al aventon, y tarde, siempre amables las personas eso si. No creo recomendarlo no volvería
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar en medio de la selva; lo único malo fue que en cada noche había unas aves cerca que hacían un ruido excesivo y no nos dejaron dormir.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es hermoso! Las habitaciones especialmente bonitas y privadas, la atención del personal es increíble! Ayudan en todo y al mismo tiempo ten dan mucha privacidad. Camas cómodas, todo impecable, definitivamente regresamos! Lo unico que hay que tener en consideración es que el acceso a la Laguna hay piedras y no es tan facil.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho
Stayed 1 night in Feb 2025