"Fabulous location. Lovely staff. Excellent breakfast. Lovely pools. Right on Sanur beach. Many many eating options in close walking distance. " More
A day of pampering can include hot stone massages, beachside massages, and body scrubs along with aromatherapy and reflexology. Pandawa Restaurant serves international cuisine and is open for breakfast, lunch, and dinner. Sahadewa Bar is the hotel's own bar. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite free kids' club and outdoor tennis court. 4842 square feet (450 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a kids' swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle.
Within a 15-minute drive of this 4-star Denpasar hotel, attractions include Sanur Beach and Waterbom Bali.
25 Feb. 2024 by Dayu Purba
Dear Michelle,Warmest greetings from Mercure Bali Sanur Resort.Thank you so much for your excellent ratting, You made our day. Your satisfaction is our priority, and we look forward to welcoming you back for another relaxing experience.With Kindest Regards,Dayu PurbaGuest Experience Manager
2 Sep. 2023 by Dayu Purba
Dear Craig,Greetings from Mercure Bali Sanur Resort.Thank you very much for taking the time to share your sincere feedback and we sincerely appreciate you affording your valuable time to share your comments which provide us treasured insight about your stay. We sincerely apologize for your disappointment you encountered during your stay. Please rest assured your feedback has been addressed to our respective department for our improvement. On the other hand we are delighted to know that you impressed with the friendliness of our team. We hope this will be the lasting memories.Craig, I wish that you will give us a chance to serve you better in the near future and bring you to experience the showcase of our improvement. With Kindest Regards, Dayu Purba Asst. Guest Experience Manager
15 Jul. 2023 by Dayu Purba
Dear Lissa,Warmest greeting from Mercure Bali Sanur Resort.Thank you very much for your time to share your experience during your stay with us.We are truly humbled by your feedback with so much thought and time taken to share your higly valuable memories. All our colleagues trully apreciate your kind words related their genuine care they naturally extend to all our guests. We're so delighted you enjoy our food and beverages during breakfast.Lissa, thank you for spending your cherished vacation time with us, and we hope to have the pleasure of welcoming you back soon.With Kindest Regards,Dayu PurbaAsst. Guest Experience Manager
6 Feb. 2023 by Dayu Purba
Dear Adam,Warmest greetings from your Mercure Bali Sanur Resort home in Sanur.We are grateful for your recent stay and thankyou very much for sharing your thoughtful impression. Thankyou for gave us 5 star ratting. this is verry influencing for us. Adam, thank you for spending your cherished vacation time at Mercure Bali Sanur Resort , and we hope to have the pleasure of creating further delighted moments with you in the future.Best Regards ,Dayu PurbaAsst. Guest Experience Manager
4 May 2022 by Mercure Bali Sanur Resort team
Dear Todd, Thank you for sharing your experience while staying at Mercure Bali Sanur Resort. We are glad to hear that you had a wonderful stay with us. I believe your feedback will motivate our teams to strive to provide the best service for every guest. We take note on your comment in regard with the ground cleanliness, we have shared your comment with our team for our improvement in the future. For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Thus we are looking forward to welcome you back in the near future. Best regards, Mercure Bali Sanur Resort team
30 Nov. 2019 by eka
Thank you for sharing your experience stay with Mercure Resort Sanur. We are glad to know that you had a wonderful stay with us. Your superb feedback really motivate us to keep up our performance and service to the guest. We are looking forward to welcoming you back in the soonest. Sincerely, Eka Handayani Guest Experience Manager
20 Sep. 2019 by eka
Thank you for shared your experience stay with Mercure Resort Sanur. It's a pleasant to know that you had a wonderful stay with us. Your superb feedback really motivate us to keep up our performance and service to the guest. We are really looking forward to welcoming you back in the next nearest future. Sincerely, Eka Handayani Guest Experience Manager
26 Oct. 2018 by eka
Dear Geoff, Thank you for sharing your experience during your stay with us. We regret that your experience did not meet your expectation. With regards of pillow, we have recently renewed the room pillow and furthermore we are now preparing our new pillow menu which I believe will give more option for our guest’s resting comfort. Thank you again for sharing your experience and I hope you will give us another opportunity to serve you better in the near future. Sincerely, Eka Handayani Guest Experience Manager
22 Sep. 2018 by eka
Dear Tina, Thank you for sharing your experience during your stay with us. It such a pleasure to know that you have a pleasant stay with us. We take note on your constructive feedback, We pleased to inform that we are on progress to upgrading our pool service and facilities, we have been partially replacing some of umbrella cover with better quality product which won’t fade for at least 5 years while long chair cushion covers have arrived partially. we would like to share that we do continually work on improvements to the Resort. We should have replaced all of the older mosaic shower tiles which gave old impression in the room. Now we put our efforts to repaint all of our guest room interiors and replacing all grouting for rooms that require it. I believe this will enhance our guest experience in our guestroom. Thank you very much for sharing your experience, I hope we could get another chance to welcome you back and show you all the improvements we have made by then. Sincerely, Eka Handayani Guest Experience Manager
5 Sep. 2018 by eka
Dear Anonymous, Thank you for sharing your experience during your stay with us. It is always a pleasure to welcoming you back and knowing that you have a pleasant stay with us is truly delighted. Its feel great to hear that you felt at home, I am sure that your positive feedback will motivate my team to keep up their performance. Once again, thank you for sharing your experience and we looking forward to welcoming you back soonest. Sincerely, Eka Handayani Guest Experience Manager
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Mercure Resort Sanur you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This eco-certified hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Self parking is free. Smoking is allowed in designated areas at this 4-star Denpasar hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Mercure Resort Sanur offers 189 air-conditioned accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. 29-inch LCD televisions come with premium cable channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The hotel hosts a free manager's reception daily.
Mercure Resort Sanur has a restaurant serving breakfast, lunch, and dinner.
Sahadewa Bar - This bar is located by the pool and specializes in international cuisine. Open daily.
Breeze Bar - This bar is located on the beach and specializes in international cuisine. Happy hour is offered. Open daily.
De Lounge - This lobby lounge overlooks the garden and specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .
Mercure Resort Sanur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property uses a grey water recycling system.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.