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Novotel Balikpapan

4.0 star property

Photo gallery for Novotel Balikpapan

A hotel with a modern design, featuring multiple floors and a prominent 'Novotel' sign.
2 bars/lounges, poolside bar
Beach/ocean view
Outdoor pool
Couples treatment room(s), body treatments, aromatherapy, body wraps

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$75
includes taxes & fees
12 July - 13 July

Explore the area

View map
Jl Brigjen Ery Suparjan No 2, Balikpapan, East Kalimantan, 76112
  • Place, Bekapai Garden
    ‪1 min walk‬
  • Place, Ruko Bandar
    ‪2 min walk‬
  • Place, Plaza Balikpapan
    ‪6 min walk‬
  • Airport, Balikpapan (BPN-Sepinggan Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Deluxe Room, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, free cots/infant beds, rollaway beds

Superior Twin Room, 2 Single Beds

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed

A hotel room with a large bed, a wooden headboard, a bedside table, a desk with a chair, a mirror, and a television.

Business Suite, 1 King Bed

  • City view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, a chair, and artwork on the wall.

Deluxe Suite, 1 King Bed

  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Junior Suite, 1 King Bed

  • City view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Executive Room, 1 King Bed

  • City view
  • 96 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed (Connect to 1 Superior Twin)

In-room safe, desk, free cots/infant beds, rollaway beds

Executive Room, 1 Double Bed (Connect to 1 Superior Twin)

  • City view
  • 128 sq m
  • Sleeps 6
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, free cots/infant beds, rollaway beds

Superior Suite, 1 Queen Bed with Sofa bed

  • City view
  • 128 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Balikpapan

A family-friendly stay in the heart of Balikpapan awaits you at Novotel Balikpapan. Within steps you'll find Bekapai Garden and Ruko Bandar within a short 5-minute stroll. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and reflexology. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, gym and kids' swimming pool. 10333 square feet (960 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Balikpapan hotel include Masjid Agung At-Taqwa and Plaza Balikpapan.

What's nearby

  • Bekapai Garden - 1 min walk - 0.0 km
  • Ruko Bandar - 2 min walk - 0.2 km
  • Plaza Balikpapan - 6 min walk - 0.6 km
  • Masjid Agung At-Taqwa - 8 min walk - 0.7 km
  • Kemala Beach - 3 min drive - 2.1 km

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 21 min drive

Restaurants

  • ‪DE CAFÉ Resto & Delicatessen - ‬4 min walk
  • ‪Square Restaurant - ‬1 min walk
  • ‪Happy Puppy Karaoke - ‬4 min walk
  • ‪Waroeng Lezat, Pondok Boy - ‬4 min walk
  • ‪kafe garuda - ‬2 min walk

About this property

Novotel Balikpapan

Novotel Balikpapan offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 10333 square feet (960 square metres) and includes conference space. A children's pool, spa services, and barbecue grills are also featured at the family-friendly Novotel Balikpapan. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Balikpapan hotel.

  • 1 building
  • 198 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 10333 sq ft of conference space
  • 960 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Coffee shop
  • Bar by the pool
Novotel Balikpapan offers 198 air-conditioned accommodations with a safe and complimentary slippers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Room, 1 King Bed, Pool View | Pool
Four Points by Sheraton Balikpapan
Balikpapan
  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 46 reviews
The price is NZ$83
includes taxes & fees
11 July - 12 July
Four Points by Sheraton Balikpapan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 181,500 for adults and IDR 90,750 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,333 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Balikpapan

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 375000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately IDR 181500 for adults and from IDR 90750 for children
  • Airport shuttle fee: IDR 180000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 375000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Balikpapan Novotel
Novotel Balikpapan
Novotel Hotel Balikpapan
Novotel Balikpapan Hotel Balikpapan
Novotel Balikpapan Hotel
Balikpapan Novotel
Balikpapan Novotel
Novotel Balikpapan Hotel
Novotel Balikpapan Balikpapan
Novotel Balikpapan Hotel Balikpapan

Frequently asked questions

What is the cancellation policy at Novotel Balikpapan?

Novotel Balikpapan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Balikpapan?

As of 28 Jun 2026, prices found for a 1-night stay for 2 adults at Novotel Balikpapan on 12 Jul 2026 start from NZ$75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Balikpapan?

Yep, Novotel Balikpapan has a free self car park.

Are there any beaches close to Novotel Balikpapan?

The closest beach to Novotel Balikpapan is Kemala Beach (2.2 km).

Is there a spa on site at Novotel Balikpapan?

Yep, there is an onsite spa at Novotel Balikpapan. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Novotel Balikpapan have a pool?

Novotel Balikpapan has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Novotel Balikpapan?

Novotel Balikpapan features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Novotel Balikpapan a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Novotel Balikpapan.

Is Novotel Balikpapan family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Novotel Balikpapan is a hit with families.

Are there hot tubs in the rooms at Novotel Balikpapan?

No, but there are deep-soaking baths in the guestrooms.

Does Novotel Balikpapan serve breakfast?

Sure does, full brekkie is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Novotel Balikpapan?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Novotel Balikpapan?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Balikpapan?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Balikpapan?

No, pets and service animals are not allowed.

Novotel Balikpapan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 97 reviews
Rating 8 - Good. 37 out of 97 reviews
Rating 6 - Okay. 24 out of 97 reviews
Rating 4 - Poor. 6 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel this is
Stayed 28 nights in Mar 2023
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a little bit tired, an excellent hotel with friendly staff and is great value for money.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good food. Good location. All is well i love
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Location, so many streetfood nearby. All perfect
Stayed 27 nights in May 2020
Verified

10/10 Excellent

Firman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool and the foods. Everrything all is well
Stayed 27 nights in May 2020
Verified

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Amenities
Not a beautiful island
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 28 nights in Mar 2023
Verified

8/10 Good

Poay Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Hotel is about 20 minutes taxi drive from Sepinggan International Airport. My room got full view of the sea. Hotel is about 10 minutes to the beach and many pubs line the beach. Hotel is also 10 minutes walk to Plaza Balikpapan for shopping. Hotel Lobby is modern and check in a breeze with English speaking staff. Room is big and clean, wifi is fast. There are a lot of varieties in breakfast buffet, with local and western selection.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need to ask whether they need help carrying the suitcase or not. I think it's better to just help directly without having to ask. Novotel Balikpapan, January 5, 2026
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Torbjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing to complain about

Beautifully hotel with a nice breakfast. I have always been a bit provoked by hotels asking ut to save environment by conserving on towels.On this hotel they seemed more serious having replaced all plastic water bottles by glass jug, and multiple water dispensers in the corridor. Easy checkin and check out and no issues with anything. The best hotel visted on this two week roundtrip in Asia and Australia .
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

WING MING

Disliked: Cleanliness, amenities, property conditions & facilities
Linen was dirty and stained. Hotel room is poorly maintained. Cannot live up to 5 star hotel standard.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Rolf

Liked: Cleanliness, amenities, property conditions & facilities
Had to change rooms as bed wa s not 2 twins.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baik
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Roar

Disliked: Property conditions & facilities

Redo me

Worn out hotel
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Junwon

영수증

영수증을 메일로 보내주세요
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Facilities and rooms are in disrepair. Non-smoking room is filled with tobacco smell. Room is incredibly cold. Travelers also need to be warned of the SPA on 2nd floor - paid for 90 mins but ended after 55 — dishonest practice and low quality materials were used. Face was swollen for one week after that. The only asset is hotel staff.
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Schönes grosses Zimmer. Das Restaurant wie auch die Lounge leider ein bisschen heruntergekommen.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
시내중심가에 위치한 괜찮은 호텔 와이파이 속도 양호 호텔에서 가까운거리에 쇼핑몰등이 있고 해변이 가까워 Sea Food음식점도 이용이 쉽고 맛도 양호
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Y

Disliked: Staff & service
受付の態度が悪い。禁煙を予約したのに喫煙しかないとの一点張り。詫びることもなく淡々と対応。 すごく不快な思いをした。
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Expected a little more

Pros: 1. Downtown location 2. View Cons: 1. No hand towels. 2. Bathwater came out muddy yellow. 3. Jacuzzi pool can benefit from cleaning
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great facilities

Nice hotel close to the centre of town with great facilities
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Good location, but hotel needs update

Great location! Hotel needs to be updated and rooms need to be cleaner
Stayed 2 nights in Aug 2018
Verified

4/10 Poor

han

Disliked: Cleanliness, room comfort

Hotel located on top of hill

Room cleaning service did not do a good job, room still messy when we came back, food is tasteless, minibar is empty and mineral water is chargeable...
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Hitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な滞在

近隣にシーフードレストランやバーがあり、ホテルは生活で、スタッフは親切で快適に利用できました。
Stayed 2 nights in Jun 2018