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Wyndham Tamansari Jivva Resort Bali

4.5 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Wyndham Tamansari Jivva Resort Bali

2 outdoor pools, open 9:00 AM to 7:30 PM, pool umbrellas, pool loungers
Couples treatment room(s), body treatments, aromatherapy
Couples treatment room(s), body treatments, aromatherapy
Deluxe Twin Room
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Laundry
  • 24/7 front desk
The current price is NZ$84
includes taxes & fees
24 June - 25 June

Explore the area

Map
Pantai Lepang, Jl. Subak Lepang No. 16, Klungkung, Banjarangkan, Bali, 80752
  • Bali Safari and Marine Park
    ‪6 min drive‬
  • Keramas Beach
    ‪9 min drive‬
  • Ubud Monkey Forest
    ‪20 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪42 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Ocean View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Single Bed, Garden View

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Single Bed, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 60 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Garden View

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Bathrobes
Rainfall showerhead
Designer toiletries
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Bathrobes
Rainfall showerhead
Designer toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool

8.0 out of 10
Very good
(1 review)

Highlights

Lanai
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Single Beds, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Single Beds, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Bathrobes
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Suite Ocean View King

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite Ocean View King

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite Ocean View Twin

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite Ocean View Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Suite Garden View King

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite Garden View King

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Pool Villa

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, laptop workspace, blackout curtains

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Garden View Twin

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite Garden View Twin

  • Sleeps 2
  • 2 Single Beds

About the area

Banjarangkan

A luxury stay in Banjarangkan awaits you at Wyndham Tamansari Jivva Resort Bali. You'll be 5.4 km (3.4 mi) from Bali Safari and Marine Park and 5.8 km (3.6 mi) from Taman Kertha Gosa. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and beachside massages along with body scrubs, facials and aromatherapy. The restaurant, Jivva Beach Club, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the resort's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Business amenities include 3 meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning continental breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 4.5-property class Banjarangkan resort include Tirai Air Terjun Tukad Unda and Goa Lawah Temple.
View more Resorts in BanjarangkanOpens in a new window

What's nearby

  • Lebih Beach - 6 min drive - 4.6 km
  • Bali Safari and Marine Park - 6 min drive - 6.2 km
  • Keramas Beach - 9 min drive - 9.1 km
  • Tegenungan Waterfall - 19 min drive - 18.9 km
  • Ubud Monkey Forest - 20 min drive - 21.2 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 61 min drive

Restaurants

  • ‪Warung Bendega Lebih - ‬5 min drive
  • ‪Warung Makan Sunarya II - ‬6 min drive
  • ‪Jivva Beach Club - ‬4 min walk
  • ‪Ikan Bakar - ‬4 min drive
  • ‪Andrawina Restaurant - ‬5 min drive

About this property

Wyndham Tamansari Jivva Resort Bali

Luxury resort on the beach, with 2 outdoor pools
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Wyndham Tamansari Jivva Resort Bali, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a steam room and a fitness centre. Free self parking is available.

This 4.5-star Banjarangkan resort is smoke free.

  • 222 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 dining venues
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
Wyndham Tamansari Jivva Resort Bali offers 222 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Indonesian

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4.6 out of 5, Wonderful, 87 reviews
The price is NZ$146
includes taxes & fees
29 June - 30 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: IDR 181,500 for adults and IDR 90,749 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bumbu Restaurant
  • Jivva Beach Club

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle tours
  • Ecotours
  • Fishing
  • Free beach club
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Free children's club
  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2015
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Tamansari Jivva Resort Bali

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 450000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately IDR 181500 for adults and from IDR 90749 for children
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 450000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 9:00 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Wyndham Tamansari Jivva Resort Bali Banjarangkan
Wyndham Tamansari Jivva Bali Banjarangkan
Wyndham Tamansari Jivva Bali
Wyndham Tamansari Jivva Bali
Wyndham Tamansari Jivva Resort Bali Resort
Wyndham Tamansari Jivva Resort Bali Banjarangkan
Wyndham Tamansari Jivva Resort Bali CHSE Certified
Wyndham Tamansari Jivva Resort Bali Resort Banjarangkan

Frequently asked questions

What is the cancellation policy at Wyndham Tamansari Jivva Resort Bali?

Wyndham Tamansari Jivva Resort Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Tamansari Jivva Resort Bali?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at Wyndham Tamansari Jivva Resort Bali on 24 Jun 2025 start from NZ$83.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Tamansari Jivva Resort Bali?

Yep, Wyndham Tamansari Jivva Resort Bali has a free self car park.

Are there any beaches close to Wyndham Tamansari Jivva Resort Bali?

The closest beach to Wyndham Tamansari Jivva Resort Bali is Sanur Beach (18.4 km).

Is there a spa on site at Wyndham Tamansari Jivva Resort Bali?

Yep, there is an onsite spa at Wyndham Tamansari Jivva Resort Bali. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Wyndham Tamansari Jivva Resort Bali have a pool?

Wyndham Tamansari Jivva Resort Bali has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 7:30 PM.

What luxury perks are available at Wyndham Tamansari Jivva Resort Bali?

Wyndham Tamansari Jivva Resort Bali features 2 outdoor pools, a full-service spa and 2 restaurants.

Is Wyndham Tamansari Jivva Resort Bali family-friendly?

You bet! With amenities such as a free children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Wyndham Tamansari Jivva Resort Bali is a hit with families.

Does Wyndham Tamansari Jivva Resort Bali serve breakfast?

Sure does, continental breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Wyndham Tamansari Jivva Resort Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Wyndham Tamansari Jivva Resort Bali?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham Tamansari Jivva Resort Bali?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Wyndham Tamansari Jivva Resort Bali?

No, pets and service animals are not allowed.

Wyndham Tamansari Jivva Resort Bali Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 84 reviews
Rating 8 - Good. 24 out of 84 reviews
Rating 6 - Okay. 12 out of 84 reviews
Rating 4 - Poor. 7 out of 84 reviews
Rating 2 - Terrible. 6 out of 84 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Olayinka

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was being refurbished. Aside from the one restaurant, there was nothing else on property. Limited amenities. Excellent staff and service though.
Stayed 7 nights in Feb 2025

4/10 Poor

pallavi

Liked: Staff & service
Disliked: Property conditions & facilities
It was under Co tructionbroken views
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. .need a spoon for the rooms. Vanity sink did not gtawn well
Stayed 1 night in Jan 2025

8/10 Good

Hill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and the resort was very tranquil. We had such a wonderful stay. Just keep in mind that the only means of transport off of the resort is via taxi. Overall we had the most relaxing stay and would highly recommend!
Stayed 4 nights in Dec 2024

8/10 Good

Abhinav

Liked: Cleanliness, staff & service, property conditions & facilities
Family spent Xmas here and loved the Breakfast brunch organised by the hotel. Overall, the place is good but the events team makes it interesting.
Stayed 2 nights in Dec 2024

6/10 Okay

Ayoze

Stayed 1 night in Oct 2024

8/10 Good

Sunny

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

VyVy

Liked: Cleanliness, staff & service
This property exceeded my expectations. From the staff the the view, I was completely satisfied. My only concern is the amount of ants that reach up to the 5th floor.
Stayed 5 nights in Sep 2024

2/10 Terrible

brian, Barcelona

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 4 nights in Aug 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Great value. Beach is hreat
Stayed 2 nights in Aug 2024

6/10 Okay

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and comfortable. Shrimp at hotel amazing. Ocean view beautiful. Jr suite ocean view was beautiful. Only negatives the location is horrible extremely far from everything literally Taxis might try to charge you more to pick up in this location Surrounded by locals They will try to charge you for “stain towels” I wasted a soda in the room used my towel . After checking out they’ll hury and send someone to check your room and try to up charge you for “damage towels or sheets “
Stayed 3 nights in Jul 2024

8/10 Good

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
The place was beautiful with lovely facilities. The staff were so friendly and helpful with a smile on their face always.
Stayed 2 nights in Jul 2024

6/10 Okay

Yeganaden

Travelled with partner
Disliked: Amenities
Not what I expected for a 5*
Stayed 7 nights in Jul 2024

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

abdulrahman

Liked: Cleanliness, property conditions & facilities
The hotel is clean and quiet, I recommend it for those who seek tranquility.
Stayed 3 nights in Jun 2024

8/10 Good

abdulrahman

Stayed 5 nights in Jun 2024

2/10 Terrible

Gabriella

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Ahmad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room condition was very bad and we got charged for a Ocean view room and ended up looking at a roof. Booked a day trip with them and got stranded on another island and no other tickets available to get back to our room.
Stayed 5 nights in Sep 2023

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helped if needed
Stayed 8 nights in Sep 2023

6/10 Okay

Bruno

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stunning hotel but has been left to dust, all general maintenance of the hotel has been abandoned. Very sad, the rooms were beautiful but no activities or things to do at the hotel at all.
Stayed 2 nights in Sep 2023

2/10 Terrible

Alwiya

Travelled with family
Disliked: Staff & service
Most of the staff don't speak English. When I call for a house keeping from 9 am to 11 am the house keeper came to collect laundry. I had to make multiple calls. They don’t change towels because the policy is green, guests are required to reuse the towels. The house keeper didn’t restock the soap or shampoo they just made the bed. To make it worst the card was not working and the receptionist took my card never fixed it. I had to leave my room door open. The breakfast buffet provides only water, fruit punch juice and coffee. If you order another drink additional charge. The workers come to the room to collect payment quickly and able to communicate. When calling for room service they pretend not to understand or taking their sweet time. The place is too far from the city attraction. I will never stay at this hotel again.
Stayed 3 nights in Sep 2023

6/10 Okay

Welyton

Liked: Property conditions & facilities
My partner and I arrived at the hotel at 6pm after a delayed flight with Garuda airline to find our room ready (Thank God for that) although, the staff from the reception were average and did not have much knowledge of the hotel facilities. The lady from the reception could not explain to us where our room was she kept saying that the concierge guy would scout us out to our room. She also explained to us that the restaurant would be opened until 10:30. My partner and I went out for a little wonder around and when we came back to have dinner as we arrive to the restaurant around 9:30 the staff was very prompted to say "we are closed". We were like, we need to get some food as we haven't had dinner, the staff told us that we could order some room service and we quickly headed to our room to only been told that we could not order any more food as the restaurant was closed. We were starving and had to go to bed without food because the miscommunication between front office and restaurant staffs. The bathroom shower was horrible, every time we were having a shower there was water everywhere and the door handle came off as we were trying to get into our room. We were very disappointed with our stay. Unfortunately, I don't think we are going back.
Stayed 1 night in Sep 2023

10/10 Excellent

John, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, friendly staff. Would stay again.

10/10 Excellent

Gerad

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, the food was very accommodating for allergies as well!
Stayed 5 nights in Aug 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and peaceful

The hotel was absolutely wonderful. We were treated like royalty! The staff was very friendly and helpful Freddy was very professional and always helpful. This hotel is quiet and relaxing. This is a great hotel!
Stayed 10 nights in Jul 2023