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Batam Marriott Hotel Harbour Bay

5.0 star property

Photo gallery for Batam Marriott Hotel Harbour Bay

Exterior
Cocktail bar, ocean views, open daily
Executive lounge
Exterior
Cocktail bar, ocean views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$352
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453
  • Place, Harbour Bay Ferry Terminal
    ‪5 min walk‬
  • Place, Grand Batam Mall
    ‪4 min drive‬
  • Place, Nagoya Hill Mall
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Living room

Executive Room, 1 Bedroom

  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Garden view

Deluxe Room, 1 King Bed, Balcony

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Balcony

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom

  • Ocean view
  • 168 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Batam

You'll be connected to a shopping centre at Batam Marriott Hotel Harbour Bay, and within a 30-minute stroll of Harbour Bay Ferry Terminal and Nagoya Hill Mall. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and body treatments. The restaurant, Goji Kitchen+Bar, serves international cuisine and is open for breakfast and dinner. Altitude is the hotel's own cocktail bar, serving drinks along with light fare. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Batam hotel include Grand Batam Mall and Maha Vihara Duta Maitreya Temple.

What's nearby

  • Harbour Bay Ferry Terminal - 5 min walk - 0.5 km
  • Grand Batam Mall - 4 min drive - 3.4 km
  • Nagoya Hill Mall - 4 min drive - 2.3 km
  • Batam Centre Ferry Terminal - 16 min drive - 15.6 km
  • Batam Centre - 16 min drive - 15.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive

Restaurants

  • ‪Paradise Garden Restaurant - ‬3 min walk
  • ‪Wey Wey Live Seafood - ‬3 min walk
  • ‪Altitude Rooftop Bar & Lounge - ‬5 min walk
  • ‪Goji Kitchen & Bar - ‬4 min walk
  • ‪Harbour Bay Seafood Restaurant - ‬5 min walk

About this property

Batam Marriott Hotel Harbour Bay

Batam Marriott Hotel Harbour Bay offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 8 meeting rooms available. The luxury Batam Marriott Hotel Harbour Bay also features a garden, concierge services, and laundry facilities. An airport shuttle during limited hours is available for a fee. Parking is available for a fee.

This 5-star Batam hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 2020
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Computer for guest use
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Batam Marriott Hotel Harbour Bay offers 216 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pool
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  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 101 reviews
The price is NZ$133
includes taxes & fees
12 Apr - 13 Apr
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 8:00 PM
  • Onsite parking available only on request
  • Parking on site (IDR 70,000 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude
  • Goji Kitchen+Bar
  • Jiang He
  • Mill&Co

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Batam Marriott Hotel Harbour Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 665500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 302500 for adults and from IDR 151250 for children
  • Airport shuttle fee: IDR 390000 per vehicle (one-way, maximum occupancy 0)
  • Self-parking fee: IDR 70000 per day
  • Rollaway bed fee: IDR 665500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Frequently asked questions

What is the cancellation policy at Batam Marriott Hotel Harbour Bay?

Batam Marriott Hotel Harbour Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Batam Marriott Hotel Harbour Bay?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Batam Marriott Hotel Harbour Bay on 5 Apr 2026 start from NZ$352, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Batam Marriott Hotel Harbour Bay?

Yep, Batam Marriott Hotel Harbour Bay has a self car park for IDR 70000 per day. A self car park is also available, for a fee.

Are there any beaches close to Batam Marriott Hotel Harbour Bay?

The closest beach to Batam Marriott Hotel Harbour Bay is Nongsa Beach (11.4 km).

Is there a spa on site at Batam Marriott Hotel Harbour Bay?

Yep, there is an onsite spa at Batam Marriott Hotel Harbour Bay. You'll enjoy services like body treatments.

Does Batam Marriott Hotel Harbour Bay have a pool?

Batam Marriott Hotel Harbour Bay has an outdoor pool.

What luxury perks are available at Batam Marriott Hotel Harbour Bay?

Batam Marriott Hotel Harbour Bay features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Batam Marriott Hotel Harbour Bay a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Batam Marriott Hotel Harbour Bay.

Is Batam Marriott Hotel Harbour Bay family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Batam Marriott Hotel Harbour Bay is a hit with families.

Does Batam Marriott Hotel Harbour Bay serve breakfast?

You bet, buffet brekkie is offered daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Batam Marriott Hotel Harbour Bay?

No, but there's an airport shuttle that runs from 6:00 AM - 8:00 PM for a fee.

Is there a bar or restaurant at Batam Marriott Hotel Harbour Bay?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Batam Marriott Hotel Harbour Bay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Batam Marriott Hotel Harbour Bay?

No, pets and service animals are not allowed.

Batam Marriott Hotel Harbour Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 101 out of 132 reviews
Rating 8 - Good. 18 out of 132 reviews
Rating 6 - Okay. 7 out of 132 reviews
Rating 4 - Poor. 3 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Aaron

Stayed 2 nights in Dec 2025

10/10 Excellent

robert

Stayed 1 night in Dec 2025

10/10 Excellent

Ying Ning

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special thanks to Ms Gracia who attend to my check in and check out of hotel. Her warm welcome makes me feel so great during my short staycation. And to all other staffs, they are all so polite and friendly. Keep up the good work! Definitely will visit again
Stayed 2 nights in Dec 2025

10/10 Excellent

Sharlynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff are extremely friendly, room is very clean, spa is very good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lee

Stayed 2 nights in Nov 2025

10/10 Excellent

Muhd

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Very nice. Concierge team was good. All staff was very helpful. Would recommend this this hotel for stay.
Stayed 1 night in Nov 2025

10/10 Excellent

azna

Stayed 1 night in Nov 2025

10/10 Excellent

Soon Huat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Room
Stayed 1 night in Jul 2025

10/10 Excellent

Suraya

Liked: Cleanliness, staff & service, amenities
Clean and comfy room
Stayed 1 night in Oct 2025

10/10 Excellent

Jolene and Hwee Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Room is cleaned and quiet and spacious. Staff are friendly attentive and professional with courtesy. I would highly recommend this hotel to others. Thank you to all staff for making our stay wonderful. See you all again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Abdullhakam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful room. Super friendly and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff is very hospitable- excellent
Stayed 2 nights in Sep 2025

8/10 Good

Swee Ling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel connect to harbour bay so easy walk to hotel even if rain. Service officers at the counters in the check in lobby were pleasant . they allow early checkin and also allowed us later check out. The housekeeping team wrote message card and present us some complimentary hi tea cakes. Lounge area and bar have good views. Nothing much at lounge area during noon.Bed are comfortable.Overall a pleasant stay.
Room with 2 double beds and sofa
Oceanview outside room
Pool area
Stayed 1 night in Aug 2025

8/10 Good

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 3-night stay at the Marriott Hotel Batam! The breakfast was absolutely fantastic—so many options and everything was fresh and delicious. The staff were extremely friendly and helpful, always greeting us with a smile and making us feel welcome. The location is also excellent, convenient and close to everything we needed. The price was not cheap, but affordable. Only two reasons I’m giving 4 out of 5 stars is because the room style felt a bit dated and the faulty keyless room entrance. They promised to send an engineer to fix the issue (we almost requested to re-program the card 3-4 times every day) but they didn’t —a refresh would make this place perfect. Still, overall a very enjoyable stay and would definitely come back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service from staff

Service par excellent. Shout out to Gracia at reception, Dura at Altitude, floor manager in Goji on 2/8/2025. All staff makes an effort to speak to us.
Stayed 1 night in Jul 2025

10/10 Excellent

y

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Wati

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Siew Chng Linda, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and staff. They are friendly and very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

MARK

Awesome

Super
Stayed 1 night in Jul 2025

10/10 Excellent

Wilson, Yishun

Stayed 2 nights in Jun 2025

10/10 Excellent

HSING I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in the deluxe twin ocean view room. Very beautiful hotel . Would stay longer next round. Must swim in their pool. Infinity pool without the heavy price tag.
Stayed 1 night in Jun 2025

10/10 Excellent

Susiayanto Bin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Everything was great from the time you step in.although there are some hiccups, their service recovery was excellent!
Stayed 2 nights in Jun 2025

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Marriott at Harbour Bay to celebrate our wedding anniversary. The team went above and beyond by decorating our room beautifully and even surprised us with a complimentary cake. The thoughtful gestures made our celebration extra special. Truly appreciate the warm hospitality and excellent service—thank you for making our anniversary memorable! JJ
Stayed 1 night in Jun 2025

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff + welcome smile
Stayed 1 night in May 2025