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Batam Marriott Hotel Harbour Bay

5.0 star property
Luxury Batam hotel connected to a shopping centre, a quick walk to Harbour Bay Ferry Terminal

Photo gallery for Batam Marriott Hotel Harbour Bay

Exterior
Executive lounge
Exterior
Cocktail bar, ocean views, open daily
Cocktail bar, ocean views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Air conditioning
The current price is NZ$359
includes taxes & fees
22 Aug - 23 Aug

Explore the area

View map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453
  • Harbour Bay Ferry Terminal
    ‪5 min walk‬
  • Nagoya Hill Mall
    ‪2 min drive‬
  • Grand Batam Mall
    ‪3 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪17 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Sofa bed - double
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Sofa bed - double
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Garden view

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
  • 46 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Room, 1 Bedroom, Non Smoking

Presidential Room, 1 Bedroom, Non Smoking

Presidential Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
  • 168 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Sofa bed - double
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Sofa bed - double
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Batam

You'll be connected to a shopping centre at Batam Marriott Hotel Harbour Bay, and within a 30-minute stroll of Harbour Bay Ferry Terminal and Nagoya Hill Mall. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and body treatments. The restaurant, Goji Kitchen+Bar, serves international cuisine and is open for breakfast and dinner. Altitude is the hotel's own cocktail bar, serving drinks along with light fare. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Batam hotel include Grand Batam Mall and Maha Vihara Duta Maitreya Temple.

What's nearby

  • Harbour Bay Ferry Terminal - 5 min walk - 0.5 km
  • Nagoya Hill Mall - 2 min drive - 2.3 km
  • Grand Batam Mall - 3 min drive - 3.4 km
  • Batam Centre Ferry Terminal - 9 min drive - 9.7 km
  • Batam Centre - 9 min drive - 9.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive

Restaurants

  • ‪Wey Wey Live Seafood - ‬3 min walk
  • ‪Morning Bakery Harbour Bay - ‬2 min walk
  • ‪Goji Kitchen & Bar - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Harbour Bay Seafood Restaurant - ‬5 min walk

About this property

Batam Marriott Hotel Harbour Bay

Luxury Batam hotel connected to a shopping centre, a quick walk to Harbour Bay Ferry Terminal
Batam Marriott Hotel Harbour Bay offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 8 meeting rooms available. The luxury Batam Marriott Hotel Harbour Bay also features a garden, concierge services, and laundry facilities. An airport shuttle during limited hours is available for a fee. Parking is available for a fee.

This 5-star Batam hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 2020
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Computer for guest use
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Batam Marriott Hotel Harbour Bay offers 216 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 8:00 PM
  • Onsite parking available only on request
  • Parking on site (IDR 70,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude
  • Goji Kitchen+Bar
  • Jiang He
  • Mill&Co

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Batam Marriott Hotel Harbour Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 665500 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 302500 for adults and from IDR 151250 for children
  • Airport shuttle fee: IDR 390000 per vehicle (one-way, maximum occupancy 0)
  • Self-parking fee: IDR 70000 per day
  • Rollaway bed fee: IDR 665500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Frequently asked questions

What is the cancellation policy at Batam Marriott Hotel Harbour Bay?

Batam Marriott Hotel Harbour Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Batam Marriott Hotel Harbour Bay?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Batam Marriott Hotel Harbour Bay on 22 Aug 2025 start from NZ$358.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Batam Marriott Hotel Harbour Bay?

Yep, Batam Marriott Hotel Harbour Bay has a self car park for IDR 70000 per day.

Are there any beaches close to Batam Marriott Hotel Harbour Bay?

The closest beach to Batam Marriott Hotel Harbour Bay is Nongsa Beach (11.4 km).

Is there a spa on site at Batam Marriott Hotel Harbour Bay?

Yep, there is an onsite spa at Batam Marriott Hotel Harbour Bay. You'll enjoy services like body treatments.

Does Batam Marriott Hotel Harbour Bay have a pool?

Batam Marriott Hotel Harbour Bay has an outdoor pool.

What luxury perks are available at Batam Marriott Hotel Harbour Bay?

Batam Marriott Hotel Harbour Bay features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Batam Marriott Hotel Harbour Bay a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Batam Marriott Hotel Harbour Bay.

Is Batam Marriott Hotel Harbour Bay family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Batam Marriott Hotel Harbour Bay is a hit with families.

Does Batam Marriott Hotel Harbour Bay serve breakfast?

You bet, buffet brekkie is offered daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Batam Marriott Hotel Harbour Bay?

No, but there's an airport shuttle that runs from 6:00 AM - 8:00 PM for a fee.

Is there a bar or restaurant at Batam Marriott Hotel Harbour Bay?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Batam Marriott Hotel Harbour Bay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Batam Marriott Hotel Harbour Bay?

No, pets and service animals are not allowed.

Batam Marriott Hotel Harbour Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 103 reviews
Rating 8 - Good. 15 out of 103 reviews
Rating 6 - Okay. 7 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 3 out of 103 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early in the morning will hear the ferries. Served good breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Ashemul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Given its 5 star status lives up to expectation.
Stayed 2 nights in May 2025

10/10 Excellent

MICHIO

Liked: Cleanliness, property conditions & facilities
The room was clean, and the staff spoke to me casually. It was a very satisfying stay.
Stayed 2 nights in May 2025

2/10 Terrible

J

Disliked: Cleanliness
Dirty. Not clean properly. Food was bad.
Stayed 3 nights in Apr 2025

2/10 Terrible

Wee Leong

Travelled with partner
Disliked: Staff & service
I would like to bring a few points into concern. First of all, when I arrived at Marriott at 9.30 I was told to await for available room, and thus I had wanted to have some juice and pain Au chocolat at the illy cafe next to counter. Not only did they forget both of these orders, I had to stand up and walk over 2 times to ask for each (because they forgot both). I only have had 2 hours sleep at that point, it was frustrating to see others have their food and drinks while we waited for 30mins without anything. When I gotten into my room, I must admit that the room looks good and I need to rest after. I was awaken up by screaming kids by the pool who were so rowdy (with music playing) that it woke me up from my sleep. It’s been very upsetting as it went on for more than 1 hour. Even after I called the concerige they said they will ask the people to quiet down but I’m not even sure if they did anything as the noise kept going on. The concerige said, “the pool is close at 8pm as well.” But I felt it was not very appropriate to advise your guest to just live with the noise until 8pm as we are paying customers too. They did help changed our room after eventually, but while it was quieter, the room we got was smaller overall. I don’t really felt it was fair overall even thought we paid more for balcony but it didn’t felt like we had any choice on the matter. There’re much more but Expedia has comment limits.
Stayed 2 nights in Mar 2025

8/10 Good

Yvonne

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check and in service staff excelled but the restaurant staff specially the pool bar a d the roof top bar both need to up their game
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a Getaway

Our room was upgraded to the club room and it was a surprise! Love the room (just ask for a room away from the elevator, if possible). The roof top bar is must-go for sunset. Drinks were fabulous! We also went for the ESKA spa and suggest to book in advance to avoid disappointment. Will definitely come back again.
Stayed 1 night in Mar 2025

10/10 Excellent

Mervyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent short getaway

A good stay. First time here with my family and we took the sea view. Rooms are clean and spacious. Breakfast a good spread. Decent amount of nearby eateries and marts. Good location for a short getaway. Oh yes. Do visit the spa while here. Very shiok.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent nothing else I can say. Special the fact that all staff greet you by your name gives it a special touch
Stayed 2 nights in Mar 2025

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a few great days here, staffs were very friendly and helpful. My wife celebrated her birthday and the staffs were enthusiastically making her stay wonderful and memorable. Good for a quiet getaway of relaxation and rest.
Stayed 2 nights in Jan 2025

10/10 Excellent

Abu Bakar

Liked: Cleanliness, staff & service, property conditions & facilities
All staffs are very friendly, courteous and very helpful. Me, my wife feels so good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mkaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Jan 2025

10/10 Excellent

ARIHIRO

Stayed 1 night in Jan 2025

10/10 Excellent

KATHERINE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff from reception, concierge, cafe and housekeeping are very polite. Ferry terminal just beside the hotel. Very convenient.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sivamalar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Saimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

y

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all staff kindly support.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Patient and excellent service provided. Great accessibility to great food (within walking distance and interesting places of activities (within 15-20mins of travelling).
Stayed 2 nights in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Demola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service and massage i have ever had in a long time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean, surrounding area can be a bit loud in night time
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024