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Holiday Inn Resort Batam by IHG

4.0 star property
Family-friendly resort connected to the convention centre in Batam with 4 restaurants

Photo gallery for Holiday Inn Resort Batam by IHG

Exterior
Property video
Meeting facility
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$100
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Waterfront City, Batam, Batam Island, 29422
  • Place, Masjid Sultan Mahmud Riayat Syah
    ‪5 min drive‬
  • Place, Sekupang Ferry Terminal
    ‪19 min drive‬
  • Place, Grand Batam Mall
    ‪24 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪47 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite, 1 King Bed

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Smoking

Room amenity

Suite, 1 Bedroom, Smoking

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Smoking

Room amenity

Suite, 2 Bedrooms, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms

Room amenity

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 1 Bedroom, Smoking

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 3 Bedrooms

  • 83 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Smoking

Room amenity

Suite, 1 Bedroom, Smoking

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Smoking

Room amenity

Suite, 2 Bedrooms, Smoking

  • Garden view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms

Suite, 4 Bedrooms

  • 243 sq m
  • 4 bedrooms
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Queen Bed, Smoking

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Kids Theme)

Suite, 2 Bedrooms (Kids Theme) | Room amenity

Suite, 2 Bedrooms (Kids Theme)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

About the area

Batam

At Holiday Inn Resort Batam by IHG, you'll be connected to the convention centre and 3.7 km (2.3 mi) from Masjid Sultan Mahmud Riayat Syah. Highlights at this family-friendly resort include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Tea Tree Spa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Thai Orchid, serves Thai cuisine and is open for dinner. With 2 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the indoor swimming pool, free kids' club, gym and outdoor tennis court. 13652 square feet (1268 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle. .In proximity to this 4-property class Batam resort you'll find Batam Centre Ferry Terminal.
View more Resorts in BatamOpens in a new window

What's nearby

  • Masjid Sultan Mahmud Riayat Syah - 5 min drive - 3.4 km
  • Sekupang Ferry Terminal - 19 min drive - 10.4 km
  • Grand Batam Mall - 24 min drive - 17.9 km
  • BCS Mall - 24 min drive - 17.9 km
  • Nagoya Hill Mall - 28 min drive - 19.0 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 46 min drive

Restaurants

  • ‪Harris Club Lounge - ‬12 min walk
  • ‪Cinta Seafood - ‬4 min walk
  • ‪Asam Pedas Tanjung Riau - ‬5 min drive
  • ‪Monkey Beach Hut - ‬12 min walk
  • ‪Akatonbo Tepanyaki - ‬2 min walk

About this property

Holiday Inn Resort Batam by IHG

Family-friendly resort connected to the convention centre in Batam with 4 restaurants
Holiday Inn Resort Batam by IHG offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre, 10 meeting rooms, and limo/town car service are available. Event space at this resort measures 13652 square feet (1268 square metres) and includes a conference centre. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Holiday Inn Resort Batam by IHG. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Batam resort.

  • 275 guestrooms or units
  • 10 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 13652 sq ft of conference space
  • 1268 sq. m of conference space
  • Built in 1999
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Holiday Inn Resort Batam by IHG offers 275 accommodations with minibars and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Tea Tree Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Food and drink
HARRIS Hotel Batam Center Batam
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.3 out of 5, Excellent, 854 reviews
The price is NZ$80
includes taxes & fees
23 Feb - 24 Feb
HARRIS Hotel Batam Center Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 180,000 for adults and IDR 90,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Thai Orchid

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Free area shuttle
  • Free children's club
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (13,652 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Resort Batam by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 180000 for adults and from IDR 90000 for children
  • Airport shuttle fee: IDR 180000 per vehicle (one-way)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 10-device limit.

Property is also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Inn Batam By Ihg Batam
Holiday Inn Resort Batam by IHG Batam
Holiday Inn Resort Batam an IHG Hotel
Holiday Inn Resort Batam by IHG Resort
Holiday Inn Resort Batam by IHG Resort Batam

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Batam by IHG?

Holiday Inn Resort Batam by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Batam by IHG?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Batam by IHG on 1 Mar 2026 start from NZ$99.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Batam by IHG?

Yep, Holiday Inn Resort Batam by IHG has a free self car park.

Is there a spa on site at Holiday Inn Resort Batam by IHG?

Yep, Tea Tree Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Holiday Inn Resort Batam by IHG have a pool?

Take your pick from 4 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

Does Holiday Inn Resort Batam by IHG have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Holiday Inn Resort Batam by IHG?

Holiday Inn Resort Batam by IHG features 4 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Holiday Inn Resort Batam by IHG a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Resort Batam by IHG.

Is Holiday Inn Resort Batam by IHG family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Holiday Inn Resort Batam by IHG is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Resort Batam by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Resort Batam by IHG serve breakfast?

You bet, buffet brekkie is available daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn Resort Batam by IHG?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Holiday Inn Resort Batam by IHG?

Yep, you can grab a meal at Holiday Inn Resort Batam by IHG's onsite restaurant that serves Thai cuisine.

What time are check-in & check-out at Holiday Inn Resort Batam by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Resort Batam by IHG?

No, pets and service animals are not allowed.

Holiday Inn Resort Batam by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 143 out of 444 reviews
Rating 8 - Good. 209 out of 444 reviews
Rating 6 - Okay. 64 out of 444 reviews
Rating 4 - Poor. 16 out of 444 reviews
Rating 2 - Terrible. 12 out of 444 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Saurabh

Liked: Cleanliness
Disliked: Amenities
Washroom had multiple issues, water heater not working properly, bathtub water stopper broken etc
Stayed 1 night in Nov 2025

10/10 Excellent

BOIX CAMPS

Stayed 11 nights in Oct 2025

10/10 Excellent

BOIX CAMPS

Stayed 1 night in Oct 2025

10/10 Excellent

tomomi

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Philip

Stayed 2 nights in Jun 2025

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Inconsistent room amenities

Please take this as constructive feedback, not a complaint. We first stayed here in June 2025 and returned in September 2025. In June 2025, our room had soap dispensers on top of small bottles of body wash and shampoo. In September 2025, our room had no dispenser. Not sure if only some rooms have dispensers, or if it wasn’t installed in ours. All in all the service is fantastic
Stayed 2 nights in Sep 2025

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from Batam ferry terminal but an overall great place to stay and relax
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Recommended for staycation

Very good option for staycation in Batam. The family room is very clean with direct access to swimming pools.
Stayed 1 night in Jul 2025

6/10 Okay

Chinmay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)
Stayed 3 nights in Jun 2025

4/10 Poor

Tamanna

Liked: Staff & service
Disliked: Cleanliness
I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big room, clean and great service.
Stayed 3 nights in Mar 2025

8/10 Good

Kian Wee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Chai Foong Mary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Inconvenient location to access shopping malls.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Screaming kids everywhere

Kids everywhere. Not what i expected.
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Travelled with family
Liked: Staff & service
Hotel staff provided excellent service, from check in, housekeeping, restaurant but the hotel facilities are old & dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Fattimah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free pick-up from Sekupang Ferry Terminal

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.
Stayed 2 nights in Jan 2025

10/10 Excellent

murali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk services
Stayed 1 night in Dec 2024

10/10 Excellent

Kian Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JONGYEON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chetan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Resort at Batam

Amazing Stay and food. Thanks for great hospitality!
Stayed 3 nights in Jun 2024

6/10 Okay

chu

Stayed 2 nights in Jun 2024

10/10 Excellent

Bala Murugan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax and awesome customer service

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Stayed 1 night in Jun 2024

8/10 Good

TFJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, not perfect

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.
Stayed 3 nights in Jun 2024

8/10 Good

Nitin

Travelled with group
Liked: Staff & service

Old property.. decent setup.. not going back..

we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..
Stayed 2 nights in Jun 2024

4/10 Poor

Louis Low

Stayed 1 night in Jun 2024