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Hotel Ortuella

2.0 star property
Hotel in Ortuella with 24-hour front desk and restaurant

Photo gallery for Hotel Ortuella

Exterior
Double Room
Front of property
Bar (on property)
Single Room | Bathroom

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
The current price is NZ$147
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
Avenida Bilbao S/n Pol Granada 1, Ortuella, 48530
  • Bilbao Exhibition Centre
    ‪6 min drive‬
  • Port of Bilbao
    ‪7 min drive‬
  • San Mames Stadium
    ‪11 min drive‬
  • Bilbao (BIO)
    ‪19 min drive‬

Room options

View all photos for Single Room

Single Room | Bathroom

Single Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Digital channels
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Digital channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Bathroom sink

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Digital channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Digital channels
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

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About the area

Ortuella

At Hotel Ortuella you'll be 2.7 km (1.7 mi) from Museo de la Mineria del Pais Vasco and 3.5 km (2.2 mi) from Vizcaya Bridge. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Restaurante HotelOrtuella, serves local and international cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. On weekday mornings continental breakfast is served between 7:00 AM and 11:00 AM. .Attractions within a 15-minute drive of this Valle de Trápaga hotel include Port of Bilbao and San Mames Stadium.

What's nearby

  • Vizcaya Bridge - 5 min drive - 3.9 km
  • Bilbao Exhibition Centre - 6 min drive - 6.7 km
  • Port of Bilbao - 7 min drive - 8.5 km
  • San Mames Stadium - 11 min drive - 11.6 km
  • Guggenheim Museum Bilbao - 13 min drive - 15.1 km

Getting around

  • Portugalete Metro Station - 4 min drive
  • Ortuella Urioste Station - 8 min walk
  • Bilbao (BIO) - 20 min drive

Restaurants

  • ‪Las Quinielas - ‬18 min walk
  • ‪Saint Patricks Café - ‬12 min walk
  • ‪Boulevard Kafe Antzokia - ‬13 min walk
  • ‪Sidreria Amaike - ‬6 min drive
  • ‪Goizalde - ‬12 min walk

About this property

Hotel Ortuella

Hotel in Ortuella with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ortuella. Free self parking is available.

This Ortuella hotel is smoke free.

  • 20 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Ortuella offers 20 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with digital channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Spanish

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  • Free WiFi
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4.0 out of 5, Very good, 19 reviews
The price is NZ$132
includes taxes & fees
18 Aug - 19 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 2.75 to 5.60 for adults and EUR 2.75 to 5.60 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante HotelOrtuella

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cots (infant beds) are available for EUR 10 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 2.75 to 5.60 for adults and EUR 2.75 to 5.60 for children
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ortuella
Ortuella
Hotel Ortuella Hotel
Hotel Ortuella Ortuella
Hotel Ortuella Hotel Ortuella

Frequently asked questions

What is the cancellation policy at Hotel Ortuella?

Hotel Ortuella offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ortuella?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Ortuella on 1 Sept 2025 start from NZ$146.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ortuella?

Yep, Hotel Ortuella has a free self car park.

Are there any beaches close to Hotel Ortuella?

The closest beach to Hotel Ortuella is Playa de las Arenas (3.2 km).

Does Hotel Ortuella serve breakfast?

You bet, continental brekkie is available on weekdays between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Ortuella?

No, Hotel Ortuella does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ortuella?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ortuella?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Hotel Ortuella?

No, pets are not allowed.

Hotel Ortuella Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 91 reviews
Rating 8 - Good. 33 out of 91 reviews
Rating 6 - Okay. 12 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 3 out of 91 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Agnieszka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, friendly staff, free underground parking is a bonus
Stayed 2 nights in Apr 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

David

Very clinical internally no nearby bars - the on site cafe/bar - uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stopover

We have stayed here before. It is close to The ferry port. It is also close to the railway station for a trip into Bilbao
Stayed 1 night in Nov 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a nice room in good condition. The property was clean and well kept. There’s parking in the basement and surface parking on 2 sides of the building. The hotel has a restaurant which we were unable to use due to closed dates. There are restaurants in the area but parking is at a premium and walking on the road (no sidewalks) is an adventure. Finding an open restaurant with parking was our biggest challenge. The hotel has an attached gas station and convenience store.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Lovely clean rooms. Menu del Dia in restaurant was lovely and reasonable.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to ,but staff very helpful and happy .parking small underground ,but easy to use .food excellent and reasonable .😎
Stayed 1 night in Jun 2024

8/10 Good

Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with this hotel. The room was clean and nice. It smelled like smoke around reception, which we did not like, but the rest of the hotel was not that way. There was a convenience store and cafeteria nearby which was nice. It was fairly close to the metro stop, which was good as it is pretty far from the center of Bilbao. The parking was also convenient and included, which we appreciated!
Stayed 1 night in Oct 2023

4/10 Poor

Alan

Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

Clean spacious and very comfortable. Will certainly use the hotel again when travelling to Spain. Great value for money
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Oct 2022

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location on outskirts of Bilbao for overnight stop on way to ferry back to UK
Stayed 1 night in Sep 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for motorcycle stopover before ferry

Great secure free garage parking. Basic but comfortable accommodation and clean. I would happily stay here again if taking a morning ferry from Bilbao
Stayed 1 night in May 2022

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities

Handy stopover for ferruginous

Very handy stopover for ferry next morning. Secure and safe underground carpark. Food was available but cannot comment as we did not partake. Bed a bit hard and pillow a bit lumpy for me. Very clean. Overall would use again.
Stayed 1 night in Aug 2021

6/10 Okay

N

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not for us

The room was clean but smelt of drains and mosquito were an issue. All of us didn’t get a good nights sleep. It was a short stay, did the trick, but wouldn’t stay again.
Stayed 1 night in Aug 2020

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Friendly service, good quality hotel and near Port but rather difficult to locate
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean and friendly staff. Didn't like location in an industrial estate.
Stayed 1 night in Jan 2020

6/10 Okay

Steven

Liked: Room comfort
Hotel is located on industrial estate, We booked this hotel as it was conveniently located for access to port for the ferry,
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Underground locked free parking, fast efficient check in, nice quiet clean room, nice food available in site, and a good continental breakfast before the ten minute journey to the ferry! Thank you, Great service.
Stayed 1 night in Oct 2019

8/10 Good

Ingrid

Liked: Cleanliness, staff & service
Hotel was in the middle of an industrial estate,it was a little difficult to find.
Stayed 1 night in Sep 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good.

Very good hotel to spend a night before ferry. Clean, modern comfortable and efficient. Useful bar and dining room with reasonable prices. Would recommend to anyone.
Stayed 1 night in Aug 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for overnight before ferry.

On a poligono so nothing around and only restaurant open on Monday evening was the hotel. Food okay but not a lot of choice.
Stayed 1 night in May 2019

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would go again

very good service.
Stayed 2 nights in Dec 2018