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Mercure Bilbao Jardines De Albia

4.0 star property
Hotel with a restaurant, near Guggenheim Museum Bilbao

Photo gallery for Mercure Bilbao Jardines De Albia

Bar (on property)
Exterior
Front of property
Minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$174
includes taxes & fees
5 Jan - 6 Jan

Explore the area

View map
San Vincente 6, Bilbao, Vizcaya, 48001
  • Place, Plaza Moyua
    ‪8 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪10 min walk‬
  • Place, Plaza Nueva
    ‪10 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

View from room

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(46 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.2 out of 10
Very good
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Bilbao

At Mercure Bilbao Jardines De Albia you'll be within steps of Ensanche and Parroquia de San Vicente Martir de Abando. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 4-property class Bilbao City Centre hotel include Guggenheim Museum Bilbao and San Mames Stadium.

What's nearby

  • Bilbao City Hall - 5 min walk - 0.4 km
  • Gran Casino Bilbao - 6 min walk - 0.6 km
  • Plaza Moyua - 8 min walk - 0.7 km
  • Guggenheim Museum Bilbao - 10 min walk - 0.8 km
  • Plaza Nueva - 10 min walk - 0.9 km

Getting around

  • Pio Baroja Tram Stop - 5 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 6 min walk
  • Bilbao (BIO) - 13 min drive

Restaurants

  • ‪Café Iruña - ‬5 min walk
  • ‪Basquery - ‬4 min walk
  • ‪Txocook - ‬3 min walk
  • ‪Totopo Mexican Food - ‬2 min walk
  • ‪Cafe Bar Jardines - ‬1 min walk

About this property

Mercure Bilbao Jardines De Albia

Hotel with a restaurant, near Guggenheim Museum Bilbao
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a library are also featured at the business-friendly Mercure Bilbao Jardines De Albia. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bilbao hotel.

  • 1 building
  • 138 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2001
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Bilbao Jardines De Albia offers 138 air-conditioned accommodations with minibars and a safe. 40-inch LED televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is NZ$132
includes taxes & fees
18 Jan - 19 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to December 31 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Covered self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Albia Spa
Hotel Husa Jardines Albia
Hotel Husa Spa
Hotel Spa Husa
Hotel Spa Husa Jardines Albia
Husa Jardines Albia
Jardines Albia Spa
Spa Husa Jardines
Spa Husa Jardines Albia
Spa Jardines Albia
Mercure Bilbao Jardines Albia Hotel
Mercure Jardines Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Jardines Albia
Spa Husa Jardines De Albia Hotel Bilbao
Husa Jardines De Albia Bilbao
Husa Jardines De Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Bilbao Jardines De Albia Hotel
Mercure Bilbao Jardines De Albia Bilbao
Mercure Bilbao Jardines De Albia Hotel Bilbao

Frequently asked questions

What is the cancellation policy at Mercure Bilbao Jardines De Albia?

Mercure Bilbao Jardines De Albia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Bilbao Jardines De Albia?

As of 2 Jan 2026, prices found for a 1-night stay for 2 adults at Mercure Bilbao Jardines De Albia on 5 Jan 2026 start from NZ$174.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Bilbao Jardines De Albia?

Yep, Mercure Bilbao Jardines De Albia has a covered self car park for EUR 20 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Mercure Bilbao Jardines De Albia?

The closest beach to Mercure Bilbao Jardines De Albia is Playa de las Arenas (10.1 km).

Is there a spa on site at Mercure Bilbao Jardines De Albia?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as sports massages.

What makes Mercure Bilbao Jardines De Albia a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mercure Bilbao Jardines De Albia.

Is Mercure Bilbao Jardines De Albia family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Mercure Bilbao Jardines De Albia is a hit with families.

Does Mercure Bilbao Jardines De Albia serve breakfast?

Yep, buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Mercure Bilbao Jardines De Albia?

No, Mercure Bilbao Jardines De Albia does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Bilbao Jardines De Albia?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Bilbao Jardines De Albia?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Mercure Bilbao Jardines De Albia?

No, pets are not allowed.

Mercure Bilbao Jardines De Albia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Soumia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful concierge, delicious breakfast!
Stayed 3 nights in Sep 2025

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel in a beautiful city

Very well located, close to the river and near to shopping, cafés, restaurants and the Guggenheim. Comfortable hotel, nice lobby, very helpful staff, good price. I can’t think of anything else to desire
Stayed 2 nights in Sep 2025

10/10 Excellent

Asraful Alom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel and great staff
Stayed 4 nights in Aug 2025

8/10 Good

umberin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Mercure Bilbao to fellow travelers. The property is clean, good size rooms, friendly staff. On the night we checked in the reception person came out to help us park as we were struggling with small parking spaces. They also suggest to take their umbrellas when going out for walk as it does rain off and on. Breakfast buffet is the highlight with an impressive menu options with lot of choices - one suggestion is to add allergy alert info beside each dish name. One has to ask the server or chefs for allergy info on each dish. Secondly, at omelet station, the chef was using gloved hand to add all condiments (vegetables and/or bacon) they should use spoons to accommodate guests who are vegetarian. Parking is very convenient and even though included - one has to pay separately, this should be made more explicit.
Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

8/10 Good

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in and superb breakfast. Air conditioning not very effective at night.
Stayed 2 nights in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms in good condition and good amenities. Cleaning done to a high standard. Good choices for dining in the hotel if you wanted
Stayed 4 nights in Aug 2025

10/10 Excellent

Catherine Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Terrible pillows!
Stayed 1 night in Aug 2025

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is very well located at walking distance from the city centre, including the Guggenheim museum. Spacious room, clean, good bathroom. The only objection is that our room was a bit dark, it had little natural light. It is expensive, but it is a good one.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gul, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not dine and the bed mattress were a bit old. We noticed while checking out that all the beds are being replaced with the newer ones. Walking distance from the Renfe train station. Excellent location also close to the river where the cruise start/end and 🚊 stop.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, breakfast was great and it was very clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome especially Suzana and jorge and our housekeeper they made our stays
Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Good sized room, very clean, spacious bathroom, great breakfast, good restaurant/bar and lovely staff. Hotel is well situated to get everywhere you would want to in Bilbao.
Stayed 3 nights in Jul 2025

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Roger, Parkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and knowable regarding tourist activities
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for travelling with family 😀
Stayed 1 night in Jul 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast

Decent hotel, great breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Hotel excellent, location good, comfortable. Car parking very tight with a large car!
Stayed 1 night in Jun 2025

10/10 Excellent

Perla

Stayed 3 nights in Jul 2025

10/10 Excellent

Randa

Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was great. Front desk super helpful. Hotel room very polished. Close to everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tzipora, Sunnyvale

Great location, short walk the gogenheim museum
Stayed 1 night in Jul 2025

2/10 Terrible

Rajen

Disliked: Cleanliness, amenities, property conditions & facilities
Flight was cancelled from uk due to French air traiffice strike. No refund was possible due to terms but I thought hotel could have made a gesture of good will especially since we booked 2 rooms over 3 days. A part refund or perhaps a voucher to use in the future would have been helpful esp since our whole trip was ruined. Other hotel bookings and taxi transfer all refunded costs apart from this hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Rajen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly flight was cancelled due to French air strike. Refund not offered and though I appreciate it was part of terms it is very frustrating that some sort of agreement or perhaps a gesture of good will could not have been given, esp we had booke d2 rooms for 4 days
Stayed 1 night in Jul 2025