V3 ANZ Hotels - accommodation in Birregurra

All good, except shower in the bath, must be replaced and more attention to cleaning of the lift area of the building.

Parking was ok. Bed was ok. Location was good. The facilities were very poor, not particularly clean and the reception stunk of cigarettes. The amenities consisted of a small plastic bowl, 2 spoons, one teaspoon and two knives and forks. No cooking utensils or sharp knife. No laundry facilities and despite putting our please clean our room sign out, we had nothing done and dirty towels still in the bathroom. Air conditioning didn't work. The place would have been ok in Vietnam or Cambodia but not acceptable for Australia

From the description, I expected a bit more, but it felt like just a couple notches above a motel, with some facilities. The trampoline was very tired. The racquets and balls loaned for tennis were hopeless. The gym was good. No toaster provided and a weird and annoying interaction when I asked for one, which ultimately resulted in a half working toaster being provided and when I asked for tissues, the response that there should be some was just annoying given that I was asking for some because there were none (the 6x tissues in the box when we arrived happened to be used up after a day ). The fridge was also really noisy at night, almost 50 decibels with the bedroom door shut according to the iPhone sound meter. Very limited kitchen provisions. We had no reason to expect someone would come into our room during the day (no ‘do not disturb’ sign offered) but some staff obviously came in and made our bed, gave us a chopping board and tea towel that they probably were supposed to give us in the first place - very annoying, I don’t like staff in my stuff and would have opted for do not disturb