Blue Haven Holiday Packages

Recently renovated but tv didn’t work and no windows in the room. Clean nice room

Room was comfortable and reasonably clean. We needed to ask to have dust cleaned off wall above bed. All towels got used to collect water pouring out under the shower door. Staff were mostly quite personable. Location was convenient.

Didn’t feel very welcome on arrival. The receptionist advised that we were meant to prebook parking, I apologised and she kept trying to get us to park at a nearby Wilson car park which was a 10 min walk away. We had 2 children with us (one of those was 2 years old) so that wouldn’t have been ideal. She said she could look to see if they had any parking spots available but “it would take ages” and told me about the Wilson parking again and how it cost the same. 2 mins later she said “we have a spot available so that’s fine”. The room has patch repairs on most walls, which weren’t done well and were very noticeable. There was white paint flaking off skirting in multiple areas and going on the floor. The window sills looked like they hadn’t been cleaned in 5 years and there were pieces of glass in the window sill of the bathroom. We booked the apartment as it had photos of the pool on multiple pages of their website, so we were looking forward to taking the kids for a swim, however, once we got there I asked the receptionist where was the pool located and she said they haven’t had a pool running since Covid. When we left from our stay we felt very disappointed. We won’t be staying there again.

The staff were very friendly & the room was very clean

The room was not cleaned properly. Dust on the floor which had been there for a while. No information on any of the properties facilities or even local places to eat. Checked in at approximately 4 pm and they were shutting up. Very unwelcoming overall.