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Crowne Plaza Terrigal Pacific by IHG

4.5 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Crowne Plaza Terrigal Pacific by IHG

Outdoor pool, pool loungers
Point of interest
Premium Room, 1 King Bed, Balcony, Ocean View
Exterior
Suite, 1 Single Bed (Pine)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Bar
The current price is NZ$247
includes taxes & fees
22 June - 23 June

Explore the area

Map
Pine Tree Lane, Terrigal, NSW, 2260
  • Terrigal Beach
    ‪2 min walk‬
  • The Skillion
    ‪7 min walk‬
  • Copacabana Beach
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Single Bed (Pacific)

Suite, 1 Single Bed (Pacific)

Suite, 1 Single Bed (Pacific)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony

Courtyard view

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Pool View

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Terrace

Suite, 1 Single Bed, Terrace

Suite, 1 Single Bed, Terrace

Highlights

Terrace
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

View from room

Premium Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Pool View (Balcony)

Premium Room, 1 King Bed, Balcony, Pool View (Balcony)

Premium Room, 1 King Bed, Balcony, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Courtyard view

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Pool View (Balcony)

View from room

Premium Room, 2 Queen Beds, Balcony, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Single Bed

Room amenity

Presidential Suite, 1 Single Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 Single Bed (Pine)

Suite, 1 Single Bed (Pine)

Suite, 1 Single Bed (Pine)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room

View from room

Premium Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Balcony, Pool View

View from room

Premium Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Terrigal

A luxury stay in Terrigal awaits you at Crowne Plaza Terrigal Pacific by IHG. You'll be 0.3 km (0.2 mi) from Terrigal Beach and 5.5 km (3.4 mi) from Ken Duncan Gallery. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at endota spa can include massages, body wraps and facials along with aromatherapy and mani/pedis. The restaurant, Seasalt Restaurant, is open for breakfast and dinner. Lord Ashley Bar/Lounge is the hotel's own cocktail bar, serving drinks along with lunch and light fare. Spend the day at the beach and enjoy the on-site gym and pool loungers. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4.5-property class Terrigal hotel include Erina Fair and Copacabana Beach.

What's nearby

  • Terrigal Beach - 2 min walk - 0.2 km
  • The Skillion - 7 min walk - 0.6 km
  • Terrigal Lagoon - 12 min walk - 1.1 km
  • Erina Fair - 8 min drive - 5.8 km
  • Copacabana Beach - 12 min drive - 8.8 km

Getting around

  • Koolewong Station - 21 min drive
  • Sydney Airport (SYD) - 93 min drive

Restaurants

  • ‪The Haven - ‬7 min walk
  • ‪Terrigal Bowling Club - ‬4 min walk
  • ‪Terrigal Ice Creamery - ‬3 min walk
  • ‪Hoi An Terrigal - ‬3 min walk
  • ‪The Cowrie - ‬11 min walk

About this property

Crowne Plaza Terrigal Pacific by IHG

Luxury hotel on the beach, with outdoor pool
Crowne Plaza Terrigal Pacific by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Spa services, a library, and a terrace are also featured at the luxury Crowne Plaza Terrigal Pacific by IHG. Parking is available for a fee.

This 4.5-star Terrigal hotel is smoke free.

  • 199 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Terrigal Pacific by IHG offers 199 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Endota spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Indonesian, Italian, Japanese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 45 for adults and AUD 22 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Lord Ashley Bar/Lounge
  • Seasalt Restaurant
  • Terrigal Beach House

Things to do

  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 45 for adults and from AUD 22 for children
  • Self-parking fee: AUD 35.00 per day
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Terrigal
Crowne Plaza Terrigal
Terrigal Crowne Plaza
Crowne Plaza Terrigal, South Pacific
Crowne Plaza Terrigal Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Terrigal Pacific by IHG?

Crowne Plaza Terrigal Pacific by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Terrigal Pacific by IHG?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Terrigal Pacific by IHG on 22 Jun 2025 start from NZ$246.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Terrigal Pacific by IHG?

Yep, Crowne Plaza Terrigal Pacific by IHG has a self car park for AUD 35.00 per day.

Are there any beaches close to Crowne Plaza Terrigal Pacific by IHG?

Yep, Crowne Plaza Terrigal Pacific by IHG is a short 4-minute walk from Terrigal Beach. Fun beach activities include scuba diving, body boarding and kayaking. You can also find boat tours.

Is there a spa on site at Crowne Plaza Terrigal Pacific by IHG?

Yep, endota spa is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Crowne Plaza Terrigal Pacific by IHG have a pool?

Crowne Plaza Terrigal Pacific by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Crowne Plaza Terrigal Pacific by IHG?

Crowne Plaza Terrigal Pacific by IHG features a full-service spa, a health club and an outdoor pool.

What makes Crowne Plaza Terrigal Pacific by IHG a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Terrigal Pacific by IHG.

Is Crowne Plaza Terrigal Pacific by IHG family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Terrigal Pacific by IHG is a hit with families.

Does Crowne Plaza Terrigal Pacific by IHG serve breakfast?

Yep, buffet brekkie is offered on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Terrigal Pacific by IHG?

No, Crowne Plaza Terrigal Pacific by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Terrigal Pacific by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Terrigal Pacific by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Terrigal Pacific by IHG?

No, only service animals are allowed.

Crowne Plaza Terrigal Pacific by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, well appointed. Good sized rooms and bathrooms. Convenient location in Terrigal.
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
classy with friendly staff...
Stayed 2 nights in Apr 2025

10/10 Excellent

Enrico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining was below par. Food was disappointing
Stayed 1 night in Mar 2025

10/10 Excellent

Sameer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could keep it simple and genuine. Here's a sample response you can tweak based on your experience: --- "We really enjoyed our stay! The room was comfortable.staff were friendly,location was perfect.amenities were great.Everything was clean and well-maintained, and we felt really welcomed. We’d definitely consider staying again. --- Want me to tailor it more based on what you liked? Just let me know what stood out to you.
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Travelled with partner
Lived the location and convenience to beach and restaurants. Enjoyed walking the beach areas and boardwalk
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient
Stayed 1 night in Apr 2025

10/10 Excellent

christian

Stayed 2 nights in Mar 2025

8/10 Good

Raymond

Liked: Cleanliness, amenities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We particularly liked that we were able to check-in early (as we had a function to go to at 1pm). Service was friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
NICE PLACE TO STAY WOULD DEFINITELY STAY AGAIN
Stayed 2 nights in Mar 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good dinning options
Stayed 2 nights in Feb 2025

10/10 Excellent

Lyndal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, delightful vista and hotel facilities. Highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Siu H

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Pleasant stay

We have stayed here several times over the las 10 yeas, and we did notice that the rooms are still the same as they were back then, a bit tired. Front desk staff were fabulous.
Stayed 1 night in Feb 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay
Stayed 3 nights in Feb 2025

8/10 Good

Talia

Travelled with family and small children
Liked: Cleanliness, staff & service
Very clean and friendly staff. Only the last day had unpleasant experience with one of the waiters at the restaurant whielst having breakfast. She was a young girl and a bit rude. Apart fro. That loved our stay. The hotel is a bit outdated and housekeeping wasnt great. Had to ask for everything and the roo. Wasnt stocked properly. The staff i general were very helpful and friendly and the room was very clean. The restaurant food was great and the staff were professional.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sameer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
"Grand Dame with Room for Improvement" This hotel has the potential to be truly exceptional, with a classic, old-world charm. However, our recent stay during a busy period left us feeling somewhat disappointed. We were particularly looking forward to relaxing by the pool, but unfortunately, it was consistently overcrowded. The pool area simply seems undersized for the hotel's capacity. The check-in process also lacked a welcoming touch. Upon arrival, we weren't greeted by any staff and had to request a luggage trolley ourselves. Our room was decent and clean, but the nightly rate of $700 felt excessive. It was an odd experience to find a bathtub with shower functionality but no bath soap provided. The breakfast, however, was a definite highlight and we highly recommend including it in your booking.

8/10 Good

daniel

Stayed 4 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Helen

The staff were really good. We were allocated a very average room and when I called reception they did the best they could you relocate us. Still not great but definitely better. Beaches restaurant had changed their menu from a week prior which was disappointing. We are very regular stayers and would like to be recognised regularly not just when we book multiple rooms. We go with hotels.com as their reward program is more immediate and flexible even tho I am a gold IHG member
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Dimitrious

Stayed 2 nights in Jan 2025