Hilton Boston Park Plaza

4.0 star property
Beaux Arts hotel with 2 restaurants and bars/lounges

Photo gallery for Hilton Boston Park Plaza

Meeting facility
Presidential Suite, 1 Bedroom | Living area
Exterior
Ballroom
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Gym
  • Parking available
The current price is NZ$385
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
50 Park Plaza, Boston, MA, 02116
  • Newbury Street
    ‪2 min walk‬
  • Boston Common
    ‪6 min walk‬
  • TD Garden
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

Room, 1 Double Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Wicked Small Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Wicked Small Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Wicked Small Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Terrace (Garden)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 133 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (Wicked Small Room)

7.8 out of 10
Good
(79 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

7.2 out of 10
Good
(43 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(50 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Wicked Small Room)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

8.2 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

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About the area

Boston

Hilton Boston Park Plaza places you in the centre of Boston, within a short 5-minute stroll of Boston Public Garden and Newbury Street. Highlights at this historic hotel include 2 restaurants, 2 bars/lounges and a 24-hour business centre. .The restaurant, Off the Common, serves local cuisine and is open for breakfast, lunch and dinner. Enjoy the gym along with access to aerobics classes and yoga classes. 64944 square feet (6033 square metres) of event facilities include 35 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Bay Village hotel include Boston Common and Copley Place.

What's nearby

  • Newbury Street - 2 min walk - 0.2 km
  • Boston Common - 6 min walk - 0.6 km
  • Fenway Park - 2 min drive - 2.2 km
  • New England Aquarium - 3 min drive - 2.5 km
  • TD Garden - 4 min drive - 2.2 km

Getting around

  • Arlington Station - 3 min walk
  • Back Bay Station - 9 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 16 min drive

Restaurants

  • ‪Theatre Lobby - ‬1 min walk
  • Maggiano's
  • ‪Bistro du Midi - ‬3 min walk
  • Wa Shin
  • ‪Mooncusser - ‬2 min walk

About this property

Hilton Boston Park Plaza

Beaux Arts hotel with 2 restaurants and bars/lounges
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and 35 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 64944 square feet (6033 square metres) and includes conference space. A fitness centre, a library, and a vending machine are also featured at the business-friendly Hilton Boston Park Plaza. Parking is available for a fee.

This Beaux Arts Boston hotel is smoke free.

  • 1060 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 64944 sq ft of conference space
  • 6033 sq. m of conference space
  • Built in 1927
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Hilton Boston Park Plaza offers 1060 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 47-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 45 per day)
  • Valet parking on site (USD 70 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 50 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • MJ O'Connor's
  • Off the Common

Things to do

  • Art gallery
  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 35 meeting rooms
  • 64,944 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Built in 1927
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a USD 500 per night credit card authorization at check-in for Presidential Suite or Garden Suite bookings.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 per person
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Valet parking fee: USD 70 per day
  • Nearby parking fee: USD 45 per day (499 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015390350
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is C0015390350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Park Plaza
Boston Park Plaza Hotel
Hotel Boston Park Plaza
Park Plaza
Park Plaza Hotel
The Boston Park Plaza Hotel And Towers
The Boston Park Plaza Hotel
Boston Park Plaza
Hilton Boston Park Plaza Hotel
Hilton Boston Park Plaza Boston
Hilton Boston Park Plaza Hotel Boston

Frequently asked questions

What is the cancellation policy at Hilton Boston Park Plaza?

Hilton Boston Park Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Boston Park Plaza?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Hilton Boston Park Plaza on 1 Sept 2025 start from NZ$316.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Boston Park Plaza?

Yep, Hilton Boston Park Plaza has valet parking for USD 70 per day.

Are there any beaches close to Hilton Boston Park Plaza?

Yep, Hilton Boston Park Plaza is a short 13-minute walk from Carson Beach. Fun beach activities include sailing. You can also find boat tours.

What makes Hilton Boston Park Plaza a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Boston Park Plaza.

Is Hilton Boston Park Plaza family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Boston Park Plaza is a hit with families.

Does Hilton Boston Park Plaza serve breakfast?

Yeah, full brekkie is offered on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Boston Park Plaza?

No, Hilton Boston Park Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Boston Park Plaza?

Yep, you can grab a meal at Hilton Boston Park Plaza's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Hilton Boston Park Plaza?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Boston Park Plaza?

Dogs are welcome at Hilton Boston Park Plaza, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Hilton Boston Park Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1687 out of 3199 reviews
Rating 8 - Good. 745 out of 3199 reviews
Rating 6 - Okay. 405 out of 3199 reviews
Rating 4 - Poor. 213 out of 3199 reviews
Rating 2 - Terrible. 149 out of 3199 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amy

Stayed 2 nights in May 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We arrived at 12:30 and waited until after 6pm for our rooms to be cleaned and ready. It made us late for our 7pm dinner reservations. We had to go to the front desk 4 times to get the room cleaned. Housekeeping manager said her never knew about it. Front desk said they spoke to and messaged housekeeping numerous times. ? Major break down somewhere. No excuse to make us wait almost 4 hours and then still not be ready.
Stayed 2 nights in May 2025

10/10 Excellent

kim

Liked: Cleanliness
Great lobby
Stayed 1 night in Apr 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room very small
Stayed 2 nights in May 2025

4/10 Poor

Micheline, Newport Beach

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old and we picked the bigger room 380 sqt. BUT the bathrooms was so small it’s ridiculous. No shelf to put your stuff on, the shower is so tiny you can barely move and they used a shower curtain! What century are you living in? The toilet is so small and in a tight space is almost unbeleivable, everythime you sit you knock down the TP. Shame on you Hilton!
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

It was terrible experience as a business trip. I registered my email address when checking in and the front desk person mistyped it (even she didn’t double check.) I asked to receive an email receipt when checking out but never be delivered. So, I called and chatted to support desk and they sent me a receipt that’s different individual one. I asked to update my email address but even after that, I’ve received the wrong one on the following day. Room was very narrow.
Stayed 2 nights in Apr 2025

6/10 Okay

Paige

Liked: Cleanliness, staff & service
The shades in the room did not work.
Stayed 1 night in May 2025

6/10 Okay

Carina

Liked: Staff & service
Stayed 2 nights in May 2025

4/10 Poor

Myeong

Travelled with family
Disliked: Cleanliness, staff & service
It was not worthy to stay with $500 per night. They assigned me a wrong room type and
Stayed 1 night in May 2025

4/10 Poor

Herman

Disliked: Cleanliness, property conditions & facilities
Noisy stay. The hotel is in desperate need of renovation.
Stayed 4 nights in May 2025

10/10 Excellent

Aaron

Stayed 3 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Great experience. Great location can walk everywhere.
Stayed 2 nights in Apr 2025

10/10 Excellent

Suzanne, New york

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here all the time to visit our daughter at Emerson. Great location, great amenities and great service
Stayed 2 nights in May 2025

8/10 Good

Veronica C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Really disappointing for a Hilton

Very disappointed in our weekend stay. I rarely ever leave a negative review but I regret not listening to the reviews I read before booking. Our AC would barely turn on. It would start for a minute and then completely shut down. The room was kept at 72 even after someone came to our room to fix it. It was cooler outside than it was inside the room and we would've opened the window but there was no screen to keep the bugs out. I'm usually someone who is always cold but it was too muggy to sleep comfortably. I sent a message through Hotels.com the next morning & was told that someone would come up to fix the issue and if the AC still wasn't working after that, they'd be happy to move us to another room. We left for the day, came back to check on the temp (still at 72) and decided to talk to someone at the front desk about switching rooms. We were then told that there were no more rooms available but they would send up a fan to our room right away. My partner and I agreed to take the fan and went out for dinner. We came back to the room and no fan - had to call the front desk again. Along with the AC, the bed wasn't that comfortable and there were other issues like loose towel racks/faulty outlets. Every room door would shut loudly, another thing that kept us up at night. Would not recommend staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Erin, Daphne

Travelled with family
Liked: Amenities
Rooms need updating
Stayed 3 nights in Apr 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Shawn

Travelled with family
Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Linda M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym and Starbucks food is also great
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in THE perfect location .. easy access to the Boston subway - very walkable area - Boston Common and Public Garden are just minutes away .. a truly wonderful property ..!
Stayed 2 nights in May 2025

8/10 Good

Raymond

Liked: Cleanliness
Disliked: Amenities
Central, convenient to greenspace. Snakl room, old furnishings, old carpet. Reception staff were unfriendly, almost rude. No explanations about amenities.
Stayed 5 nights in Apr 2025