CitizenM Boston Back Bay places you steps from Newbury Street and within a 10-minute stroll of Northeastern University. Highlights at this hotel include in-room free WiFi, iPads and LED TVs. .The restaurant, canteenM, serves international cuisine. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Attractions within a 15-minute walk of this 4-property class Fenway–Kenmore hotel include Fenway Park and Copley Square.
What's nearby
Hynes Convention Center - 5 min walk - 0.5 km
Northeastern University - 8 min walk - 0.7 km
Fenway Park - 8 min walk - 0.7 km
Copley Square - 13 min walk - 1.1 km
Boston University - 2 min drive - 2.2 km
Getting around
Hynes Convention Center Station - 1 min walk
Boston Yawkey Station - 14 min walk
Logan International Airport (BOS) - 20 min drive
Restaurants
Wendy's - 3 min walk
Dunkin' - 3 min walk
The Bebop - 3 min walk
Starbucks - 2 min walk
Chicha San Chen 吃茶三千 - 1 min walk
About this property
citizenM Boston Back Bay
Hotel with a restaurant, steps from Newbury Street
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at citizenM Boston Back Bay.
This 4-star Boston hotel is smoke free.
1 building
399 guestrooms or units
14 levels
Breakfast available (surcharge)
Coffee in lobby
Front desk (24 hours)
Express check-in
Express check-out
Staff members are multilingual
Storage area for luggage
Television in lobby
Lift
No smoking on site
Microwave in a common area
Water dispenser
Bar or lounge
Dining venue
CitizenM Boston Back Bay offers 399 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.
This Boston hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
canteenM
Things to do
24-hour gym
TV in common areas
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Shared microwave
Water dispenser
Guest services
Housekeeping (on request)
Multilingual staff
Business services
Coworking space
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
43-inch LED TV with premium digital channels
IPad
IPod dock
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 10 years old or younger stays free when using existing bedding.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately USD 20 per person
Late check-out fee: USD 69 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device.
We should mention
One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston
Frequently asked questions
What is the cancellation policy at citizenM Boston Back Bay?
CitizenM Boston Back Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at citizenM Boston Back Bay?
As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on 16 Nov 2025 start from NZ$280.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to citizenM Boston Back Bay?
The closest beach to citizenM Boston Back Bay is Revere Beach (10.2 km).
What makes citizenM Boston Back Bay a romantic place to stay?
A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Boston Back Bay.
Does citizenM Boston Back Bay serve breakfast?
Yeah, buffet brekkie is available daily between 6:00 AM and 11:00 AM.
Is there a free airport shuttle available at citizenM Boston Back Bay?
No, citizenM Boston Back Bay does not offer an airport shuttle service.
Is there a bar or restaurant at citizenM Boston Back Bay?
Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?
What time are check-in & check-out at citizenM Boston Back Bay?
Check-in begins at 2:00 PM. Check-out time is 11:00 AM.