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City Backpackers HQ

2.0 star property

Photo gallery for City Backpackers HQ

Restaurant
Property grounds
Interior
Reception
Front of property – evening/night

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
380 Upper Roma Street, Brisbane, QLD, 4000
  • Place, Suncorp Stadium
    ‪5 min walk‬
  • Place, XXXX Brewery
    ‪9 min walk‬
  • Place, Queen Street Mall
    ‪15 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Bed in 4-Bed Mixed Dorm with Air Con

WiFi, bed sheets

Bed in 4-Bed Mixed Dorm with Air Con

  • Sleeps 1
  • 1 Single Bed

View all photos for Bed in 4-Bed Female Dorm with Air Con

Bed in 4-Bed Female Dorm with Air Con

Bed in 4-Bed Female Dorm with Air Con

  • Sleeps 1
  • 1 Single Bed

View all photos for Bed in 6-Bed Female Dorm with Air Con

WiFi, bed sheets

Bed in 6-Bed Female Dorm with Air Con

  • Sleeps 1
  • 1 Single Bed

View all photos for Bed in 6-Bed Mixed Dorm with Air Con

WiFi, bed sheets

Bed in 6-Bed Mixed Dorm with Air Con

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Bed in 8-Bed Mixed Dormitory Room with Air Con

WiFi, bed sheets

Bed in 8-Bed Mixed Dormitory Room with Air Con

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Bed in 12-Bed Female Dorm with Air Con

WiFi, bed sheets

Bed in 12-Bed Female Dorm with Air Con

  • Sleeps 1
  • 1 Single Bed

View all photos for Private Double/Twin Room with Air Con (Shared Bathroom)

Private Double/Twin Room with Air Con (Shared Bathroom)

Private Double/Twin Room with Air Con (Shared Bathroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bunk Bed

View all photos for Private Double/Twin Ensuite Room with Air Con

Private Double/Twin Ensuite Room with Air Con

Private Double/Twin Ensuite Room with Air Con

  • Sleeps 2
  • 1 Double Bed

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The price is NZ$187
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5 July - 6 July
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About the area

Brisbane

At City Backpackers HQ you'll be within just a 10-minute stroll of popular attractions like Suncorp Stadium and XXXX Brewery. Highlights at this hostel include an outdoor swimming pool and free self-parking. .This hostel offers free WiFi in public areas, a terrace and a garden. Added amenities include laundry facilities, a microwave in a common area and a fridge in a common area. There's also the convenience of limited parking. .Attractions within a 15-minute walk of this Brisbane Central Business District hostel include Roma Street Parkland and Brisbane City Hall.
View more Hostels in BrisbaneOpens in a new window

What's nearby

  • Suncorp Stadium - 5 min walk - 0.5 km
  • XXXX Brewery - 9 min walk - 0.8 km
  • Roma Street Parkland - 12 min walk - 1.0 km
  • Brisbane City Hall - 12 min walk - 1.1 km
  • Queen Street Mall - 15 min walk - 1.3 km

Getting around

  • Brisbane Roma Street Station - 7 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Augusta - ‬5 min walk
  • ‪Caxton Hotel - ‬5 min walk
  • ‪The Coffee Booth - ‬7 min walk
  • ‪Caxton Street Brewing Company - ‬3 min walk

About this property

City Backpackers HQ

As a guest of City Backpackers HQ, you'll find an outdoor pool, a terrace, and a vending machine. Public spaces have free WiFi. City Backpackers HQ also features tour/ticket assistance, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Brisbane hostel.

  • 50 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
City Backpackers HQ offers 50 accommodations with air conditioning. Guests can make use of the shared/communal kitchen. Bathrooms include a shower with a rainfall showerhead.

Similar properties

Rooftop terrace
YHA Brisbane City
Brisbane Central Business District
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 446 reviews
The price is NZ$130
includes taxes & fees
30 June - 1 July
YHA Brisbane City

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.8 per cent for credit card payments
The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 10.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Backpackers HQ Hostel Brisbane
City Backpackers HQ Hostel
City Backpackers HQ Brisbane
City Backpackers Hotel Brisbane
City Backpackers HQ Brisbane
City Backpackers HQ Hostel/Backpacker accommodation
City Backpackers HQ Hostel/Backpacker accommodation Brisbane

Frequently asked questions

What is the cancellation policy at City Backpackers HQ?

City Backpackers HQ offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at City Backpackers HQ?

Yep, City Backpackers HQ has a free self car park. Onsite parking is limited.

Are there any beaches close to City Backpackers HQ?

The closest beach to City Backpackers HQ is Shorncliffe Beach (17.4 km).

Does City Backpackers HQ have a pool?

City Backpackers HQ has an outdoor pool.

Is there a free airport shuttle available at City Backpackers HQ?

No, City Backpackers HQ does not offer an airport shuttle service.

What time are check-in & check-out at City Backpackers HQ?

Check-in begins at 1:00 PM. Check-out time is 10 AM.

Are pets allowed at City Backpackers HQ?

No, pets are not allowed.

City Backpackers HQ Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 44 reviews
Rating 8 - Good. 20 out of 44 reviews
Rating 6 - Okay. 6 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Toea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the staff were friendly and efficient.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
I Love the people and the atmosphere there, lots of things to do, nice pool
Stayed 21 nights in Feb 2023
Verified

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Good stay for 2 nights. Booked mainly for proximity to Roma street station. Was also walking distance to south bank parklands which was nice. The hostel itself was pretty decent and the staff were great. The rooftop area was beautiful. As far as hostels go this is pretty good.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is good which is near to the CBD. Reception is open 24 hrs and the staff are friendly. However, the dinnerware needs to deposit if you need to use.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

ARLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hostal in Brisbane

Amazing staff, beautiful rooftop views, spacious rooms, easy free parking. I would recommend posting signs requiring guests to clean up after partying. Each morning the staff would pickup rubbish and empty bottles and cans. Yes, the hostal have rubbish and recycling bins easily accessible, yet some guests failed to use them
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
ok
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Amy

Liked: Staff & service, room comfort
Disliked: Cleanliness

Ok

Maybe its unfair to this hostel that the ones i stayed in immediately before and after were very nice but this was.... not so much. Old school hostel with a kitchen that was always dirty no matter what time or day i tried to use it, toilets were clean enough but no sanitary bins (just small bins / trash cans with no lid which is a bit gross if you ask me) and were both genders which is fine just unexpected. Nice view from the roof and friendly staff though!
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Noriko

Disliked: Cleanliness
There were no bowls, cups and cutleries so bring your own. Kitchen was no clean and microwave was sooo dirty. If you seek really cheap place, go for it.
Stayed 3 nights in May 2022
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Close to the city Good kitchen Good deck, games area Good amenities Easy access Supermarket, restaurants shops close by.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in: Good Check out: Confused, not professional
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Ist sehr heruntergekommen, fand es nicht so toll, hatte ein Zimmer direkt an der Straße immer Lärm, der Pool Bereich war schön
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 위치 괜찮았음 조식 시간이나 체크아웃 시간도 괜찮음 체크아웃할 때 짐 공짜로 맡아줘서 좋음 직원들 친절함 엘리베이터 없으니 참고하세요
Stayed 5 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I liked the location. Close to CBD..easy walking distance
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, near train station, grocery store, walkable to downtown
Stayed 1 night in Nov 2019
Verified

8/10 Good

Happy

Liked: Cleanliness, staff & service
The property itself was fun , clean and overall friendly vibe. The bathrooms were surprisingly very clean considering how many people were to 2 toilets and 2 showers. The bedroom i booked had 6 bunks and an aircon ( though I couldn’t feel it at all) neither could the others in the room I suppose because they left the windows open at night for cool air. The room was really hot . I was luckily able to get 6 hours sleep but by 4:45 when the sun was beaming through the room again I was awake . Too hot . Comfortable bunk considering
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at check in helped with my car - she also upgraded my room
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
部屋やベッドは比較的広かったですが、部屋に入った瞬間カビと埃臭く、長期滞在している同室の宿泊者が荷物を散らかしている為、決して長居をしたいとは思えなかったです。しかもWi-Fiも有料です。 "パリピ"な宿泊者が多く、親切でフレンドリーな方も多いですが、日によっては夜遅くまで非常に騒がしく、部屋まで音楽や声が響きます。また、明らかにドラッグ服用をしている宿泊者も多く、気持ちの良いものではありません。 共有エリアについては、トイレなどは綺麗だと思います。キッチンも広かったです。ただキッチン横のフリースペースはあまり綺麗ではありませんでした。 朝8:00-10:00にキッチンに行くと朝の軽食をもらうことができます。しかしお皿を借りるには＄10のデポジットが必要で、かつそれらをチェックアウトの時まで自分でキープしておかなければいけないということで、面倒な仕組みだと思いました。 スタッフさんの対応は比較的親切でした。ブランケットも貸してくれましたし、チェックアウトの後、しばらく荷物を預かってくれました。 7人部屋を予約したのに、実際に通されたのが6人部屋でした。逆ではないのでまあいいのですが、、結構いい加減なのだなという印象を抱きます。 総合的には、あまり宿泊はおすすめできません。
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sauber. Das Personal gab gute Tipps. Die Lage ist 10 von Roma Street station entfernt.
Stayed 1 night in Sep 2019
Verified

8/10 Good

HenryLo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Railway Station, but Hotel in High land, need walk not good
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything’s good & cool. I like it.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Best in Brisbane..................................
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Laila Henriette

Disliked: Staff & service, property conditions & facilities, room comfort

Thanks, but NO thanks.

We stayed here for 3 nights. If you like to party all night- every day, this is something for you, and the shared bathroom was dirty.. It felt like there were no rules. When we woke up and wanted to eat breakfast outdoor the garbage from the party was all over and there were broken glasses. And druk people was sleeping outside. We couldn't sleep much because people was partying outside and inside the building. And they were screaming and running in the hallway.
Stayed 3 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The facilities such as the bar, pool and free space look good. However my room which was 6 female dormitory was not really good because some people just leave their belongings on the floor and they kept talking till midnight on phone.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Für Junge reisende/ Backpacker mit Unterhaltung

Wir haben dieses Hostel für eine Nacht gebucht, da wir spät am Abend am Flughafen angekommen sind undam nächsten morgen weiter gereist sind. Das hotel ist ca.30min vom Flughafen entfernt und kann gut mit dem Zug erreicht werden. Vom Flughafen hin haben wir das Taxi genommen, zurück den Zug. Das Hostel hat lange oder so gar 24h die Rezeption offen. Es war unser 1. Hostel in Australien. Wir haben ein 2er-Zimmer gebucht. Das Zimmer war sauber und zweckmässig. Die Gemeinschaftsdusche + WC wird laut beschrieb 2xtäglich gereinigt. Ich habe stets eine saubere Dusche und WC angetroffen. Im Hostel wird jeden Abend ein Unterhaltungsprogramm angeboten und es hat in eigenes Pub. Für Junge Backpacker die gerne Party machen sicher eine gute wahl. Um 24.00uhr ist jedoch Programmende und das Pub schliesst. In der Nacht war es ruhig. Die Klimaanlage hat gut funktioniert. Küche haben wir nicht benötigt, daher kann ich nichts dazu sagen. Für Junge reisende oder Backpacker zu empfehlen. Es hat in der gleichen Strasse auch noch andere Hostels.
Stayed 1 night in Dec 2018