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4.4 out of 5

"We had a great experience with our two toddlers staying at the Novotel. . Amazing staff. . Large, clean and quiet rooms. . Great location for f ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in Brisbane Airport awaits you at Novotel Brisbane Airport. You'll be within a 10-minute walk of DFO Brisbane and 4.3 km (2.7 mi) from Doomben Racecourse. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a free area shuttle.

All 157 rooms feature LCD TVs with cable channels, and you can enjoy WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like free toiletries. In-room massages, safes, and hair dryers are also available.

The restaurant, Catalina Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness center and sauna. 1292 square feet (120 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 5:30 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4.5-star Brisbane Airport hotel include Portside Wharf and Brisbane Cruise Terminal.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$189* Per night/room 26 Jan. - 27 Jan.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Brisbane Airport ratings based on 997 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Brisbane Airport

Everyone (650) Couples (182) Business (20) Family (132) Other (2)
5 out of 5

Posted by on 18 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Andy Nie

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Andy Nie

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Nice accommodation ....................................

Posted by on 16 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Andy Nie

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Andy Nie

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 11 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Andy Nie

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Beds and pillows are so uncomfortable, hardly slept. Wasn't told about the charge for parking. Otherwise staff were great.

Posted by on 10 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Andy Nie

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Excellent staff, high quality facilities, convenient location

Posted by on 9 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Andy Nie

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4 out of 5

Posted by on 9 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Andy Nie

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5 out of 5
Clean Great position . Friendly staff. Great selection of pillows.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Andy Nie

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5 out of 5
Close to airport. Very quiet. Staff were exceptionally helpful.

Posted by on 3 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Andy Nie

Thanks for staying with us. We appreciate your feedback!

Property Features

Novotel Brisbane Airport offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. The luxury Novotel Brisbane Airport also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. This 4.5-star Brisbane Airport hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 5 levels
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (6.3 km / 3.9 mi)
  • Train station: Brisbane Toombul Station (3.2 km / 2 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Novotel Brisbane Airport offers 157 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Brisbane Airport hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10 AM.

Catalina Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4:00 PM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 4:00 PM to 10:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 6 per person (one-way)
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Airport Novotel
  • Novotel Brisbane Airport
  • Novotel Hotel Brisbane Airport
  • Novotel Brisbane Airport Hotel Brisbane
  • Novotel Brisbane Airport Hotel
  • Novotel Brisbane Hotel
  • Novotel Brisbane Airport Hotel
  • Novotel Brisbane Airport Brisbane Airport
  • Novotel Brisbane Airport Hotel Brisbane Airport

You should know

  • Novotel Brisbane Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.