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4.0 out of 5

"Good. Bathroom needs an update but the rest of room very comfortable. Handy to have microwave. Staff friendly " More

By a verified traveller on Sun 24 Mar 2024

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Hotel Description

At Quest Ascot you'll be within just a 10-minute stroll of Eagle Farm Racecourse and Doomben Racecourse. Highlights at this hotel include an outdoor swimming pool, free self parking, and a sauna.

This business-friendly hotel offers free WiFi in public areas, a computer station, and barbecue grills. Added amenities include laundry facilities, express check-out, and dry cleaning/laundry services.

Attractions within a 10-minute drive of this 4-star Ascot hotel include Roma Street Parkland and Suncorp Stadium.

Standard Studio, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$144* Per night/room 31 Mar. - 1 Apr.

Standard Apartment, 1 Bedroom, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Quest Ascot ratings based on 221 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quest Ascot

Everyone (112) Couples (48) Family (52)
4 out of 5
Good. Bathroom needs an update but the rest of room very comfortable. Handy to have microwave. Staff friendly

Posted by on 24 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Manager

Dear Sue, Thank you for choosing to stay at Quest Ascot. We appreciate you taking the time to share your feedback. I am pleased that you liked the the facilities and the service provided. However, I am sorry to hear you were dissatisfied with the bathroom in the unit and we will like to let you know that we have been working with our beloved landlord to refurbish the rooms and bring it up to date. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Quest Ascot

5 out of 5
I like everything

Posted by on 24 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Reservation

Dear Enrique, Thank you for providing valued feedback about your stay at Quest Ascot. We are thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Quest Ascot

5 out of 5
I liked, above all, the manners of the staff. The lady who checked us in and the gentleman who helped me with my UBER booking were models of helpfulness and of easy natural good manners. I am happy of course with their skill and efficiency: good manners wins me every time.

Posted by on 18 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Manager

Dear Benjamin, Thank you for providing valued feedback about your stay at Quest Ascot. We are thrilled that you enjoyed the experience and that you liked the property and service provided by our staff. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Quest Ascot

5 out of 5
Just a one night stop over clean & staff friendly

Posted by on 12 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Manager

Dear Yolanda, Thank you for providing valued feedback about your stay at Quest Ascot. We are thrilled that you enjoyed the experience and that you liked the overall service provided. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Quest Ascot

5 out of 5
Enjoyed the pool and spa - very clean.

Posted by on 4 Feb. 2024

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Comment from Hotel Management

6 Feb. 2024 by Reservation

Dear Michelle, Thank you for providing valued feedback about your stay at Quest Ascot. We are thrilled that you enjoyed the experience and that you liked the property and the pool and spa provided. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Quest Ascot

4 out of 5

Posted by on 31 Dec. 2023

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3 out of 5
The pillows were not soft and regret not packing my own. Beds with castors are not appropriate for motels, maybe for choldren not adults.

Posted by on 28 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Reservation

Dear Richard, Thank you for choosing to stay at Quest Ascot and taking the time to provide your valued feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept our sincere apologies that your stay was less than perfect. Please be advised, we have different type of pillows in the cupboard for guest to use. We have discussed your feedback with our team to ensure that such issues do not recur in the future. Thank you again for your feedback. We hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards Quest Ascot

4 out of 5
Nice convenient to Eagle Farm racecourse - only downside was the shower - just a dribble

Posted by on 24 Dec. 2023

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Comment from Hotel Management

24 Dec. 2023 by Manager

Dear Jenny, Thank you for staying with Quest Ascot and taking the time to share your valued feedback with us. It is very pleasing to hear your positive comments regarding the location of Quest Ascot, Brisbane. However, please be assured that we have addressed the issue regarding the shower in your room, and we will try our best that no other guest had to experience the same issues in the future. We hope your next stay with us be a pleasant one and looking forward to welcoming you back again. Kind regards, Quest Ascot

4 out of 5
The stay was comfortable. The property interior needs some renovations.

Posted by on 15 Dec. 2023

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Comment from Hotel Management

16 Dec. 2023 by Manager

Dear Jenny, Thank you for your feedback about your recent stay with us at Quest Ascot. We are glad you had a comfortable stay with us. We appreciate your comments so we can improve our service apartment in any ways. In regards of the needs of upgrade at our property, we have been working closely with our lovely landlord to provide better guest experience in room. Perhaps on your return you can see the even better of Quest Ascot. Kind Regards, Quest Ascot

5 out of 5

Posted by on 9 Dec. 2023

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Property Features

Quest Ascot offers its guests an outdoor pool and a sauna. A computer station is on site and WiFi is free in public spaces. The business-friendly Quest Ascot also features barbecue grills, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 4-star Brisbane hotel is smoke free.

  • 25 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Computer for guest use
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Separate dining area
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Brisbane Doomben Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Quest Ascot offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate dining areas. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on weekdays only.

  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Microwave
  • Coffee maker
  • Housekeeping (weekdays only)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 16
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests will receive check-in instructions and key retrieval information prior to their arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

  • No lifts
  • Parking height restrictions apply
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.39 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Ascot Serviced Apts
  • Quest Serviced Apts Apartment Ascot
  • Quest Ascot Apartment
  • Quest Ascot
  • Quest Ascot Hotel
  • Quest Ascot Ascot
  • Quest Ascot Hotel Ascot

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Quest Ascot.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.