For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A luxury stay in the heart of Brisbane awaits you at Oaks Brisbane on Charlotte Suites. Within a short 5-minute stroll, you'll find St. Stephens Cathedral and MacArthur Museum Brisbane. Highlights at this aparthotel include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.
You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, free WiFi, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a DVD player, and a hair dryer are also available.
Enjoy the gym and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of self parking.
Places within a short walk of this 4.5-star Brisbane Central Business District aparthotel include Queen Street Mall and Brisbane Riverside Markets.
We loved this property so much! It was clean, staff were lovely, the room was spacious, indoor pool was a plus. We loved it so much we’ve decided to cancel our other accomodation we had booked and return for our honeymoon next month.
Posted by Jordan on 11 Oct. 2021
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1 out of 5
Beyond disappointed. Paid top dollar as it was the school holidays, had to pay $35 per night parking, and then a week after check out we were sent a cleaning bill for a spot stain on the sofa that we dispute having made.
Only 4 lifts for a 40 floor building so be prepared for a long wait because of covid restrictions on number of people allowed, check in was appalling - very rude and abrupt, poor signage so took 2 attempts to find the sauna and were not informed that construction work was being carried out in the pool area - so did not want to use it whilst workers were coming and going.
Will never be returning.
Posted by Jo on 11 Oct. 2021
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Comment from Hotel Management
12 Oct. 2021
by Oaks Charlotte Team
Dear Jo,
Thank you for your feedback. It is regretted to know that you haven't enjoyed your stay. Our rate changes on daily basis. It might have been expensive due to the demand during school holiday. We check each of our apartment upon departure and send out emails if we had to get a 3rd party company come and clean carpet or sofas. I believe we have addressed the dispute from another email to you directly. We have 100% trust in our customers and please understand that we are just doing our normal job to maintain our apartments at a high standard. Apologize for the inconvenience on Level 5 plunge pool area. We are improving our common facilities, there was no notice on bookings as Level 5 plunge pool is still operating. Thank you and we will certainly share your feedback and make every effort to improve our customer service.
5 out of 5
The staff were so accommodating. Even the guy who was cleaning the public areas helped my mum and I find where we had parked our car when we couldn’t find it.
Posted by Allison, from Eastern Heights on 10 Oct. 2021
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5 out of 5
Great location, walking distances to places. Clean and maintained daily. Highly recommended and would stay here again
Posted by Belinda on 9 Oct. 2021
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5 out of 5
New, modern, clean and spacious. Perfect.
Posted by Lou on 4 Oct. 2021
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2 out of 5
The bathroom was dirty
The cups were dirty
The balcony was dirty
Paid 469 and it was very disappointing
Posted by P on 26 Sep. 2021
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5 out of 5
Great location in the cbd walking distance to south bank. And other locations. Room very well appointed.
Posted by Steven on 21 Sep. 2021
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4 out of 5
Only 2 lifts to get to higher floors & max 4 in a lift. Delays at times to get in the lift
Posted by Lisa on 16 Sep. 2021
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4 out of 5
Comfortable place to stay for a night or two. Good apartment amenities (full kitchen & laundry).
Air Con in our room was very noisy, like a constant whistle, I let the desk know when we were checking out to get it looked at.
Posted by Kellie on 5 Sep. 2021
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Comment from Hotel Management
7 Sep. 2021
by Oaks Brisbane on Charlotte Suites
Thank you so much for taking the time to review us! We look forward to welcoming you to Oaks on Charlotte again soon!
Oaks Brisbane on Charlotte Suites offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Oaks Brisbane on Charlotte Suites. Parking is available for a fee. This 4.5-star Brisbane aparthotel is smoke free.
1 building
193 guestrooms or units
44 levels
1 conference room
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Terrace
BBQ grill(s)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Indoor pool
Free WiFi
Kitchen
Laundry facilities
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: Brisbane Central Station (1.1 km / 0.7 mi)
Parking: Self parking available for a surcharge
Room Amenities
Oaks Brisbane on Charlotte Suites offers 193 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. This Brisbane aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
In-room kitchen
Washer and dryer
Private balcony
Dining room
Flat-screen television
Cable channels
DVD player
Refrigerator (full size)
Microwave
Stove
Dishwasher
Kitchenware
Shower
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Telephone
Iron and ironing board
Desk
Air conditioning
Wardrobe or closet
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 49.0 per day.
Cribs (infant beds) are available for AUD 20.0 per night.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Please note this property charges a fixed percentage fee on credit and debit card transactions.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Guests are provided with free hand sanitiser
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property does not follow sanitisation practices of any association
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 1 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: AUD 35 per day
Crib (infant bed) fee: AUD 20.0 per night
Rollaway bed fee: AUD 49.0 per day
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Charlotte Oaks Towers
Charlotte Towers Oaks
Oaks Charlotte Towers
Oaks Charlotte Towers Apartment
Oaks Charlotte Towers Apartment Brisbane
Oaks Charlotte Towers Brisbane
Oaks Charlotte Towers Hotel Brisbane
Oaks Charlotte Towers Brisban
Oaks Charlotte Towers
Oaks Charlotte Towers Brisbane
Oaks Brisbane on Charlotte Suites Brisbane
Oaks Brisbane on Charlotte Suites Aparthotel
Oaks Brisbane on Charlotte Suites Aparthotel Brisbane
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
