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4.4 out of 5

"Everything about the property was amazing. would definitely stay there again and again and recommend to family and friends " More

By a verified traveller on Fri 01 May 2020

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Hotel Description

A luxury stay in the heart of South Brisbane awaits you at Novotel Brisbane South Bank Hotel. Within steps you'll find Brisbane Convention and Exhibition Centre and South Bank Parklands within a short 5-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 238 rooms feature WiFi, TVs, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Additionally, fans, safes, and hair dryers are available.

The restaurant, Spice Central , serves international cuisine and is open for lunch and dinner. 485 square feet (45 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas and a fitness center. Buffet breakfast is available on weekdays between 6 AM and 10 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4.5-star South Brisbane hotel include Wheel of Brisbane and Queensland Performing Arts Centre.

Room, 1 King Bed ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$145* Per night/room 2 Jun. - 3 Jun.

Premier Room, 2 Double Beds, Park View ('N' Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, 2 Double Beds, City View ('N' Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 King Bed, City View ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Brisbane South Bank Hotel ratings based on 239 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Brisbane South Bank Hotel

Everyone (164) Couples (17) Family (34)
5 out of 5
Everything about the property was amazing. would definitely stay there again and again and recommend to family and friends

Posted by on 1 May 2020

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Comment from Hotel Management

9 May 2020 by Sasha

Dear Guest, Thank you so much for the great feedback! We look forward to having you stay with us again. Kind Regards, Sasha Front Office Assistant Manager

1 out of 5

Posted by on 27 Mar. 2020

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Comment from Hotel Management

29 Mar. 2020 by The Novotel Team

We will do better next time!

5 out of 5
Beautifully presented and appointed rooms. Conference facilities were great, and restaurant and bar was also very good. Friendly and helpful staff.

Posted by , from Tasmania on 20 Mar. 2020

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Comment from Hotel Management

29 Mar. 2020 by The Novotel Team

Thank you Rhonda, We are glad to read you enjoyed our hotel so much.

5 out of 5
Good location , close to fit and lots of dining options.

Posted by , from Yeppoon on 15 Mar. 2020

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Comment from Hotel Management

29 Mar. 2020 by The Novotel Team

Thank you so much for your review.

5 out of 5
Didn't realise that parking was an additional cost. Quite disappointed that you have to pay additional for parking when the cost of the room was high enough.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

29 Mar. 2020 by The Novotel Team

Thank you very much Sam. We will make sure to communicate better about the price of parking!

5 out of 5
Fabulous and friendly staff who were kind and helpful. Nice, clean, modern room that exceeded expectations.

Posted by , from England on 2 Mar. 2020

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Comment from Hotel Management

29 Mar. 2020 by The Novotel Team

Thank you so much for your great review!

5 out of 5
We had an incredible time at the Novotel. The view was amazing.

Posted by , from Gold coast on 21 Feb. 2020

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Comment from Hotel Management

13 Apr. 2020 by Sasha

Dear Andrea, Thank you for your amazing feedback! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Sasha Front Office Assistant Manager

5 out of 5
The staff at reception were very professional, friendly and efficient :) We didn’t have any need to deal with any other staff :)

Posted by , from Toowoomba on 6 Feb. 2020

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4 out of 5
Loved the bathroom set up , very interesting , the staff ere very friendly and helpfull

Posted by on 6 Feb. 2020

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4 out of 5
Very efficient and friendly staff. The condition of facilities was good too.

Posted by on 4 Feb. 2020

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About the Novotel Brisbane South Bank Hotel

Location 38 Cordelia Street, South Brisbane, QLD 4101

Property Features

Novotel Brisbane South Bank Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 485 square feet (45 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Novotel Brisbane South Bank Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star South Brisbane hotel is smoke free.

  • 238 guestrooms or units
  • 9 levels
  • 485 sq ft of conference space
  • 45 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD (BNE) (19.2 km / 12 mi)
  • Train station: South Brisbane Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and safes. This South Brisbane hotel provides wireless Internet access for a surcharge. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Fan
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 6:30 AM to 11 AM.

Spice Central - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 36 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Self parking fee: AUD 32 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Bank Hotel
  • Novotel Brisbane South Bank
  • Novotel Brisbane South Bank Hotel Hotel
  • Novotel Brisbane South Bank Hotel South Brisbane
  • Novotel Brisbane South Bank Hotel Hotel South Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.