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Mercure Brisbane Spring Hill

4.0 star property
Hotel with an outdoor pool, steps from Roma Street Parkland

Photo gallery for Mercure Brisbane Spring Hill

Meeting facility
Terrace/patio
Lobby sitting area
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$176
includes taxes & fees
15 Jan - 16 Jan

Explore the area

View map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, Brisbane Private Hospital
    ‪2 min walk‬
  • Place, St. Andrew's War Memorial Hospital
    ‪5 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Balcony

Family Room, Multiple Beds, Balcony

Family Room, Multiple Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

8.6 out of 10
Excellent
(33 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Brisbane

Mercure Brisbane Spring Hill places you in the centre of Brisbane, steps from Brisbane Private Hospital and within a short 5-minute stroll of Roma Street Parkland. Highlights at this hotel include in-room free WiFi, balconies and Smart TVs. .The restaurant, Osteria Roma Spring Hill, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym and pool loungers. 1475 square feet (137 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this Spring Hill hotel include St. Andrew's War Memorial Hospital and Queen Street Mall.

What's nearby

  • Roma Street Parkland - 2 min walk - 0.2 km
  • Brisbane Private Hospital - 2 min walk - 0.2 km
  • St. Andrew's War Memorial Hospital - 5 min walk - 0.5 km
  • Queen Street Mall - 9 min walk - 0.8 km
  • Suncorp Stadium - 15 min walk - 1.3 km

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪The Garden Room - ‬4 min walk
  • ‪Transcontinental Hotel Weddings - ‬10 min walk
  • ‪Frescos Restaurant - ‬6 min walk
  • ‪Subway - ‬9 min walk
  • ‪The Coffee Booth - ‬9 min walk

About this property

Mercure Brisbane Spring Hill

Hotel with an outdoor pool, steps from Roma Street Parkland
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Brisbane hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 10 levels
  • 1475 sq ft of conference space
  • 137 sq. m of conference space
  • Built in 1970
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Brisbane Spring Hill offers 179 accommodations with a safe and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 for adults and from AUD 14.5 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Frequently asked questions

What is the cancellation policy at Mercure Brisbane Spring Hill?

Mercure Brisbane Spring Hill offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Brisbane Spring Hill?

As of 1 Jan 2026, prices found for a 1-night stay for 2 adults at Mercure Brisbane Spring Hill on 15 Jan 2026 start from NZ$176.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Brisbane Spring Hill?

Yep, Mercure Brisbane Spring Hill has a self car park for AUD 25 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Mercure Brisbane Spring Hill?

The closest beach to Mercure Brisbane Spring Hill is Shorncliffe Beach (16.9 km).

Does Mercure Brisbane Spring Hill have a pool?

Mercure Brisbane Spring Hill has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Mercure Brisbane Spring Hill a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Mercure Brisbane Spring Hill.

Is Mercure Brisbane Spring Hill family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Mercure Brisbane Spring Hill is a hit with families.

Does Mercure Brisbane Spring Hill serve breakfast?

Yep, our visitors can't get enough of the buffet breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Mercure Brisbane Spring Hill?

No, Mercure Brisbane Spring Hill does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Brisbane Spring Hill?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Brisbane Spring Hill?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Brisbane Spring Hill?

No, only service animals are allowed.

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 1001 reviews
Rating 8 - Good. 342 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jasmin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
excellent room, just difficult car park
Stayed 1 night in Dec 2025

6/10 Okay

Anthony

Travelled with partner
Disliked: Amenities
After booking months in advance, i was contacted by the hotel a couple of days out and advised that due to a system error they were no longer able to provide my room. I was given a room nextdoor at the Soho hotel instead and offered complimentary breakfast for the trouble. The room was terrible, extremely small and outdated. Massive let down.
Stayed 1 night in Dec 2025

6/10 Okay

Rex

Liked: Staff & service
I had booked a room months in advance of my stay for an event but I didn't get to stay at the Mercure! I have stayed here on many occasions previously. I had a phone call from the hotel a few days before my arrival to say that they had double booked my room (along with a number of others) and that hey had arrange to book me into the hotel next door (which suspiciously happens to be owned by the same family group) . It was now too late to rebook with another hotel. The room I was booked into was not to the Mercure standard. They did however offer free parking and breakfast as compensation, however I would not have booked this alternative location by choice.
Stayed 1 night in Dec 2025

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room . Attentive staff
Stayed 2 nights in Dec 2025

4/10 Poor

Philip

Travelled with partner
Disliked: Cleanliness, amenities
Hotel overbooked and put us in a cheaper lower star hotel. They did give us parking & breakfast but we want to rely on our Wotif booking otherwise we may as well not use this platform
Stayed 1 night in Dec 2025

10/10 Excellent

kris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. I look forward to staying again soon!
Stayed 1 night in Nov 2025

10/10 Excellent

Zayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room very clean
Stayed 1 night in Nov 2025

6/10 Okay

Leonie

Liked: Cleanliness, amenities, property conditions & facilities
Staff not courteous ignored at desk was out at pool in brief swimwear then about 70 people congregated there I was very embarrassed
Stayed 2 nights in Nov 2025

10/10 Excellent

Valerie May

Liked: Cleanliness, amenities
Clean rooms. Lovely staff affordable
Stayed 6 nights in Oct 2025

2/10 Terrible

Michelle

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Way Over Priced This hotel is tired , worn and ugly The rooms are on the small side and extremely drab The lifts didn’t work well . One was being renovated Staff were pleasant The Cafe has very poor service . Breakfast was odd as I ordered scrambled eggs but they came with bacon . I’ve never experienced that anywhere . I don’t eat bacon , many people do not . The first morning the chef left after our order was taken . We waited an extra long time before being told . Room service was good
Stayed 2 nights in Oct 2025

8/10 Good

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice,staff was friendly ,breakfast was good Unfortunately our hotel room view was scaffolding ,we were looking into scaffolding and pretty noice during the night Overall is a nice hotel but we wouldn’t go back price was expensive for what it offers
Stayed 1 night in Sep 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, amenities, property conditions & facilities
Majorly overpriced, old and gross. This hotel has not been refurbished since the 70s and they are currently in the middle of extensive renovation with construction everywhere and noise of hammering early in the morning. The brochure lists a pool on level 1 which is an entire construction zone, dark and horror movie-ish, the pool is on Ground and is actually nice when you find it. The room was old, dirty carpets, bathroom not properly cleaned, other people's rubbish in the bin, robe was dirty, food service was cold (they did refund it when I didn't eat it), bathroom shelf broken, bedside lamp faulty, curtains didn't fully close, loud whining noise from some electrical. They did move me to another room which was better though no lock on balcony door and still a relic from the 70s that shows its age. The staff were nice enough but a bit ineffectual and there is little they can do about the place.
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location for the city
Stayed 4 nights in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, staff very friendly and helpful, room with a great view, excellent breakfast provided, really felt at home!
Stayed 2 nights in Sep 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and attention of the staff was fab
Stayed 2 nights in Sep 2025

6/10 Okay

Bruce

Liked: Staff & service
Disliked: Cleanliness, amenities
Disappointed with our stay due to the room facilities. - Air Conditioning failed to reach below 21.9 degrees - shower gel, shampoo etc in bathroom not filled - Robes had makeup or similar on them, so couldn't be used - long black hair found in bed Disgusting
Stayed 1 night in Sep 2025

10/10 Excellent

Louis, SASKATOON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Very comfortable bed and great breakfast. Staff are friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Javanah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing kind staff! Lovely pool and gym! And nice food and room service!
Stayed 5 nights in Sep 2025

8/10 Good

Xiaoben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite nice
Stayed 9 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staff!

Fantastic staff! Treated so well by everyone.
Stayed 1 night in Aug 2025

10/10 Excellent

Jaden

Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very loud (at night). Unorganised staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities
Great staff good location
Stayed 1 night in Aug 2025