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Mercure Brisbane Spring Hill

4.0 star property
Hotel with an outdoor pool, steps from Roma Street Parkland

Photo gallery for Mercure Brisbane Spring Hill

Meeting facility
Exterior
Lobby sitting area
Meeting facility
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Gym
The current price is NZ$215
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    ‪2 min walk‬
  • Queen Street Mall
    ‪9 min walk‬
  • Suncorp Stadium
    ‪15 min walk‬
  • Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Family Room, Multiple Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 Queen Bed, Balcony

8.4 out of 10
Very good
(30 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Brisbane

Mercure Brisbane Spring Hill places you in the centre of Brisbane, steps from Brisbane Private Hospital and within a short 5-minute stroll of Roma Street Parkland. Highlights at this hotel include in-room free WiFi, balconies and Smart TVs. .The restaurant, Osteria Roma Spring Hill, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym and pool loungers. 1475 square feet (137 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this Spring Hill hotel include St. Andrew's War Memorial Hospital and Queen Street Mall.

What's nearby

  • Roma Street Parkland - 2 min walk - 0.2 km
  • Queen Street Mall - 9 min walk - 0.8 km
  • Suncorp Stadium - 15 min walk - 1.3 km
  • South Bank Parklands - 15 min walk - 1.3 km
  • Queensland Performing Arts Centre - 15 min walk - 1.3 km

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪Fresco's Restaurant - ‬6 min walk
  • ‪Chez Nous Cafe - ‬9 min walk
  • ‪The Coffee Booth - ‬9 min walk
  • Subway
  • ‪The Garden Room - ‬3 min walk

About this property

Mercure Brisbane Spring Hill

Hotel with an outdoor pool, steps from Roma Street Parkland
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Brisbane hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 10 levels
  • 1475 sq ft of conference space
  • 137 sq. m of conference space
  • Built in 1970
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Brisbane Spring Hill offers 179 accommodations with a safe and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Indonesian, Macedonian, Russian, Serbian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 for adults and from AUD 14.5 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Frequently asked questions

What is the cancellation policy at Mercure Brisbane Spring Hill?

Mercure Brisbane Spring Hill offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Brisbane Spring Hill?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Mercure Brisbane Spring Hill on 14 Sept 2025 start from NZ$214.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Brisbane Spring Hill?

Yep, Mercure Brisbane Spring Hill has a self car park for AUD 25 per night. Onsite parking is limited.

Are there any beaches close to Mercure Brisbane Spring Hill?

The closest beach to Mercure Brisbane Spring Hill is Shorncliffe Beach (16.9 km).

Does Mercure Brisbane Spring Hill have a pool?

Mercure Brisbane Spring Hill has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Mercure Brisbane Spring Hill a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Mercure Brisbane Spring Hill.

Is Mercure Brisbane Spring Hill family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Mercure Brisbane Spring Hill is a hit with families.

Does Mercure Brisbane Spring Hill serve breakfast?

Yep, our visitors can't get enough of the buffet breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Mercure Brisbane Spring Hill?

No, Mercure Brisbane Spring Hill does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Brisbane Spring Hill?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Brisbane Spring Hill?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Brisbane Spring Hill?

No, only service animals are allowed.

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to central Brisbane. The staff were excellent. Most things i could walk to. Room was clean. Gym was good enough. Construction noise was consistent.
Stayed 4 nights in Aug 2025

4/10 Poor

Jeffrey

Travelled with family
Disliked: Staff & service, amenities
To be woken up at 6.50 am to construction next door - it should have been disclosed prior to booking and the cost of accommodation reduced accordingly. When we returned to the hotel after a night out the duty manager did not even look up from his computer let alone acknowledge us. We climbed into bed only to discover the sheets were stained. We ordered a buffet breakfast but had to ask if we could get coffees - yes you can have only one barista coffee and I you want more you will have to pay. So many more issues - we will never stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

scott

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room large balcony. Clean and very comfortable. Great location very close to central station rail and to the city . Great dinning / food and wine selection to .
Stayed 2 nights in Jul 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy Reception lady was great Lovely room Nice cup of tea before leaving Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Stayed 2 nights in Jun 2025

8/10 Good

Lukie

Stayed 3 nights in Jun 2025

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very pleasant and helpful staff, convenient to our needs
Stayed 2 nights in Jun 2025

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely staff. Very clean. Lovely views.
Stayed 1 night in Jun 2025

10/10 Excellent

Mat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Free upgrade was given from a queen room to a king suite. Great view over Roma street parkland. Room was clean and comfortable.
Stayed 1 night in Jun 2025

2/10 Terrible

Mishelle

Travelled with partner
We booked this hotel months prior to our stay. I called a week before to confirm parking and was told parking was onsite. When we arrived we were told car park was full and to park on the street. We had a late night and had to set alarm for 630am to go and pay for street parking metre. Couldn’t move car as we had a few drinks. Hotel lift was broken and patrons waiting over 10 min to go off their floor. We expressed our dilemmas with the front desk and they couldn’t care less. We could’ve stayed anywhere. This hotel was old sad dated and the service was rubbish. The fact people drive to their hotel and they can’t accommodate a vehicle even though they say they can is a joke. Do not stay here ever!!
Stayed 1 night in May 2025

8/10 Good

Rex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good facilities and friendly staff. The only down side is the carpark is very tight.
Stayed 1 night in May 2025

4/10 Poor

Ángela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very slow check in and building work very loud in the morning.
Stayed 1 night in May 2025

4/10 Poor

Catherine

Stayed 1 night in May 2025

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Andrew

Stayed 1 night in Feb 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to St Andrews Hospital.
Stayed 2 nights in May 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, close to CBD. Easy walk through Roma Street Station to get to Suncorp.
Stayed 5 nights in Apr 2025

8/10 Good

Sean

Stayed 3 nights in Mar 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service
Had a good size pool and balconies on some rooms, sliding was very difficult to open though
Stayed 3 nights in Apr 2025

4/10 Poor

Dariana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very conveniently located near the park and the train station. Staff was very friendly and nice, however I was surprised by the room condition. It's much smaller than expected from pictures, The walls are very weared down with cracks and . The ventilation system was very dusty. In the room no info about hotel amenities like breakfast time or WiFi name, only room service menu. Carpet had a few permanent stains and when I checked in there were lots of dirt from previous stay that wasn't vacuum cleaned at all. It was especially annoying due to my late arrival when there's no time or strength to change the room. Next day i asked to vacuum clean the room - better but still pieces of dirt. The similar picture in the corridor as well, so it felt like the vacuum cleaner doesn't work properly even if tried to use it. Sound isolation between the rooms was terrible, the people staying in the next one was loudly arguing until 2AM which wasn't fun to hear. Around 3AM very noisy rubbish truck or towing truck was waking me up. Breakfast was okay. And they have very nice hair conditioner. In overall I would recommend it only if you
Stayed 3 nights in Apr 2025

10/10 Excellent

Tram, Hope Island

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay for work. Easy walking distance for private hospitals.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room. Very quiet. Great location opposite Wickham Park.
Stayed 1 night in Apr 2025

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to all shopping and eating outlets friendly staff and relaxing atmosphere.
Stayed 7 nights in Apr 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities
This hotel would have been great if the weather had been better & there had been more options for eating nearby. I made good use of the free public bus in fine weather but it was not suitable for access to other restaurants. Although spacious the room was poorly equipped. The advertised coffee maker could not be found and tea bags were strictly limited to 2 per day. Lighting in the room was terrible and it was impossible to read in bed.
Stayed 3 nights in Apr 2025