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Royal On The Park

4.5-star property
152 Alice Street, Brisbane, QLD 0508 053 286
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4.6 out of 5
Wonderful!
See all 316 wotif Reviews

"Really clean and spacious rooms. Just a few things to improve is the 5am cleaners outside our door chatting and squeaky wheel on cleaning cart and the ... " More

By a verified traveller on Sun 05 Dec 2021

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Royal On The Park. You'll be within steps of Brisbane Botanic Gardens and within a short 5-minute stroll of Brisbane Parliament House. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool, and a 24-hour gym.

You can enjoy LCD TVs with digital channels, and all 153 rooms feature free WiFi, espresso makers, and safes. Nice touches to enhance your stay include free toiletries and pillow menus. 24-hour room service, hair dryers, and irons/ironing boards are also available.

The fine-dining restaurant, The Walnut Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. A conference center and a 24-hour business center are among the business amenities offered. Other amenities include free WiFi in public areas, a spa tub, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 4.5-star Brisbane Central Business District hotel include Queensland University of Technology and Eagle Street Pier.

Deluxe City View King

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$141* Per night/room 12 Dec. - 13 Dec.

Executive Spa Suite - inc. bottle of French Champagne and complimentary valet parking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium City View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Spa Suite - inc. bottle of sparkling wine and complimentary valet parking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Park View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Park View Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal On The Park ratings based on 316 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal On The Park

Everyone (143) Couples (67) Family (80)
4 out of 5
Really clean and spacious rooms. Just a few things to improve is the 5am cleaners outside our door chatting and squeaky wheel on cleaning cart and the bright air con light.

Posted by on 5 Dec. 2021

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Comment from Hotel Management

6 Dec. 2021 by .

Hi Karryn, Thank you for your review. We are delighted to know that you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

5 out of 5
We always enjoy staying at the Royal. The hotel has an old world elegance about it. Room service is very prompt and the girls love the pool area.

Posted by on 5 Dec. 2021

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Comment from Hotel Management

6 Dec. 2021 by .

Hi Cherylyn, Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

5 out of 5
Really friendly people, staff and other guests. Loved pool and spa. Very nice atmosphere. Incidental music in coffee lounge so relaxing. Very comfortable bedding.

Posted by on 4 Dec. 2021

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Comment from Hotel Management

6 Dec. 2021 by .

Hi Nerida, We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

5 out of 5
Spacious, comfortable, clean and close to everything we needed in the city. The children loved the pool!

Posted by on 2 Dec. 2021

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Comment from Hotel Management

6 Dec. 2021 by .

Hi Anne-Marie, We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

5 out of 5
Our favourite place to stay in the city

Posted by on 28 Nov. 2021

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Comment from Hotel Management

28 Nov. 2021 by .

Hi Alana, We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

5 out of 5
Very enjoyable stay

Posted by on 18 Nov. 2021

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Comment from Hotel Management

23 Nov. 2021 by .

HI Allan, We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

3 out of 5
Love the location, opposite the gardens and very close to shops and restaurants (riverside and CBD). Having to ask for room service was weird, given the type of accommodation and length of our stay. I like dirty coffee cups to magically disappear and the bed to magically make itself while I am out of the room. I like coffee and tea supplies to replenish themselves without me having to ask someone to do it. And then there was the late night room service... that was a sad experience. Oh, and the aircon didn't seem to work properly. I am sure if I mentioned that someone would have looked into it. I didn't mention it. Overall though, it's a great place to stay. The staff are very friendly, the place is very clean, and it is a great location.

Posted by on 16 Nov. 2021

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Comment from Hotel Management

16 Nov. 2021 by ..

Hi Eve, Thank you for your review and feedback. The hotel does have a thorough COVID safe plan to ensure the safety of our staff and guests. This does include only servicing guest room on request. I have asked our maintenance team to look at the aircon in this room and ensure it is working correctly. We look forward to welcoming you back again soon.

5 out of 5
?

Posted by on 10 Nov. 2021

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Comment from Hotel Management

15 Nov. 2021 by .

Hi Karyn, We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

5 out of 5
Old property but great staff & fit out with character. I often stay when in Brisbane for the night due to excellent location & great value pricing

Posted by on 2 Nov. 2021

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Comment from Hotel Management

8 Nov. 2021 by .

Hi Mark, We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

5 out of 5
Staff were great. Room modern and clean

Posted by on 22 Oct. 2021

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Comment from Hotel Management

25 Oct. 2021 by .

Hi Frank, We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

About the Royal On The Park

Location 152 Alice Street, Brisbane, QLD 4000

Property Features

Royal On The Park offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Tour/ticket assistance, multilingual staff, and a garden are also featured at the luxury Royal On The Park. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Brisbane hotel.

  • 1 building
  • 153 guestrooms or units
  • 10 levels
  • Built in 1969
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Brisbane Central Station (1.4 km / 0.9 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Royal On The Park offers 153 accommodations with espresso makers and safes. A pillow menu is available. 49-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Espresso maker
  • Electric kettle
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

The Walnut Restaurant - This fine-dining restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place.

  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 35 and AUD 35 for adults, AUD 35 and AUD 35 for children (approximately)
  • Self parking fee: AUD 35 per night
  • Valet parking fee: AUD 45 per night
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Park Brisbane
  • Royal Park Hotel Brisbane
  • Royal On The Park Hotel Brisbane
  • Royal On The Park Brisbane
  • Royal On The Park Hotel
  • Royal On The Park Brisbane
  • Royal On The Park Hotel Brisbane

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.