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4.4 out of 5

" Comfortable, well equipped, convenient. " More

By a verified traveller on Tue 19 Mar 2024

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Hotel Description

A luxury stay in Brisbane awaits you at Quest Chermside. You'll be 1.5 km (0.9 mi) from The Prince Charles Hospital and 9.1 km (5.7 mi) from Brisbane Entertainment Centre. Highlights at this aparthotel include in-room free WiFi, free internet, and balconies.

Each apartment is soundproofed and features a flat-screen TV with a DVD player, along with a safe, a hair dryer, and a phone. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. An iron/ironing board, a desk, and free toiletries are also available.

This business-friendly aparthotel offers free WiFi in public areas, concierge services, and a terrace. Other amenities include a conference center and laundry facilities. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4.5-star Chermside aparthotel include Queen Street Mall and Suncorp Stadium.

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$207* Per night/room 26 Apr. - 27 Apr.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Quest Chermside ratings based on 234 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Chermside

Everyone (115) Couples (58) Business (2) Family (55)
5 out of 5
Comfortable, well equipped, convenient.

Posted by on 19 Mar. 2024

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Comment from Hotel Management

20 Mar. 2024 by Saurav Prasad - Area General Manager

Thank you for the valued stay and feedback and we look forward to seeing you again.

4 out of 5
Good place to stay and in a great location, just disappointed there was a lack of car spaces underneath the hotel. Otherwise an enjoyable night.

Posted by on 6 Mar. 2024

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Comment from Hotel Management

9 Mar. 2024 by Saurav Prasad - Area General Manager

Thank you for the recent stay and feedback and we look forward to hosting you again.

3 out of 5
Requested 2 twin beds- arrived to find a queen set up.

Posted by on 28 Feb. 2024

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Comment from Hotel Management

2 Mar. 2024 by Saurav Prasad - Area General Manager

Hi Amanda,Please accept our sincere apologies for the inconvenience caused to you and I will surely discuss this with the team to ensure that these things are not missed again.

4 out of 5

Posted by on 21 Feb. 2024

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Comment from Hotel Management

2 Mar. 2024 by Saurav Prasad - Area General Manager

Thank you for the stay and feedback and we look forward to seeing you again.

5 out of 5
Great location for our daughter's cricket tournament at Marchant Park. Will definitely be back. Bed was sooo comfortable. Handy having the lovely shopping centre so close.

Posted by on 2 Feb. 2024

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Comment from Hotel Management

4 Feb. 2024 by Saurav Prasad - Area General Manager

Thank you for the feedback, Lauren and we look forward to seeing you again.

1 out of 5
I walked inand walked out. Lost allmy money

Posted by on 31 Dec. 2023

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Comment from Hotel Management

1 Jan. 2024 by Saurav Prasad - Area General Manager

Dear Trudy,Thank you for the feedback and I would like to know more about your experience as it will assist us to know where the team went wrong in delivering the exceptional service and standards that we feel proud off. Look forward to hearing from you.

3 out of 5
Property was excellent however biggest disappointment was the reception. I paid and pre-checked in online day before checking in but I was made to wait at the lobby for a room while two other guests who just walked in and paid at the counter were given rooms before me. It was quite disappointing.

Posted by on 28 Dec. 2023

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Comment from Hotel Management

30 Dec. 2023 by Saurav Prasad - Area General Manager

Dear Jon,Thank you for the feedback and stay and I will surely address this with the team to ensure that these errors do not happen again, and we look forward to seeing you again.

4 out of 5

Posted by on 20 Dec. 2023

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4 out of 5
Very friendly, efficient and professional meet and greet at reception. My room on the top floor was very spacious for a studio and very comfortable all round. I will definitely recommend Quest Chermside to others.

Posted by on 1 Nov. 2023

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Comment from Hotel Management

3 Nov. 2023 by Saurav Prasad - Area General Manager

Dear Colin,Thank you for the valued feedback and stay and we look forward to seeing you again in future.Regards

4 out of 5

Posted by on 20 Oct. 2023

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Property Features

Quest Chermside offers its guests a terrace, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 377 square feet (35 square meters) and includes a conference center. Public spaces have free WiFi and wired Internet. The luxury Quest Chermside also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. The property offers extended parking privileges. This 4.5-star Brisbane aparthotel is smoke free.

  • 54 guestrooms or units
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Brisbane Zillmere Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Quest Chermside offers 54 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted.

The property is professionally cleaned. Contactless check-out is available.

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chermside Quest
  • Quest Apartment Chermside
  • Quest Chermside
  • Quest Chermside Aparthotel
  • Quest Chermside Chermside
  • Quest Chermside Aparthotel
  • Quest Chermside Aparthotel Chermside

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.