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3.8 out of 5

"The shower/ bath was dirty, the toilet cistern ran continuously unless the lid was lifted (it also was damaged) otherwise it was a comfortable apartme ... " More

By a verified traveller on Sat 23 Mar 2024

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Hotel Description

At Riverside Hotel Southbank you'll be within just a 10-minute stroll of Queensland Performing Arts Centre and South Bank Parklands. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Montague's Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 2260 square feet (210 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of car rentals on site.

Places within a 15-minute walk of this 4-star South Brisbane hotel include Brisbane Convention and Exhibition Centre and Wheel of Brisbane.

Standard Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$152* Per night/room 4 Apr. - 5 Apr.

Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Riverside Hotel Southbank ratings based on 423 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riverside Hotel Southbank

Everyone (185) Couples (114) Family (70)
3 out of 5
The shower/ bath was dirty, the toilet cistern ran continuously unless the lid was lifted (it also was damaged) otherwise it was a comfortable apartment

Posted by on 23 Mar. 2024

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2 out of 5
On arrival there was hair in the bath and the dryer. There were brown smears above the toilet and on the bathroom door/walls. There was dried, spilt milk inside the fridge / cupboard. The security door to the balcony didn’t lock (despite signs advising the importance of locking the unit) I did let reception know about the cleanliness concerns and he advised house keeping would come first thing, they came every day but didn’t clean anything (except make the beds). The location is great, 10-15walk along river to Southbank/beach/theatre/restaurants etc which made up for the cleanliness issues.

Posted by on 21 Mar. 2024

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3 out of 5
The bathroom was disappointing. The shower tiling was mouldy and there was residual shaving stubble on the walls in the shower. Clearly not cleaned from the previous guest. Not enough trees bags or milk. We had to share a teabag. And close to where we needed to be Other than that the place was very conveniently located

Posted by on 16 Mar. 2024

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3 out of 5
The room is a good size. Staff are great. Location is handy. The pillows were terrible.They appear to be polyester cushion stuffing just squashed inside two pillow cases.

Posted by on 14 Mar. 2024

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4 out of 5
Location is very good,

Posted by on 11 Mar. 2024

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4 out of 5

Posted by on 10 Mar. 2024

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5 out of 5
We were very surprised when we found the Riverside hotel. Very nice reception area with good ambiance. Lunch and breakfast were very good.

Posted by on 6 Mar. 2024

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5 out of 5
Close to Southbank.

Posted by on 3 Mar. 2024

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4 out of 5
Good location, handy having a restaurant on site. Basic pool but kids enjoyed it. The room was dated with a decent amount of rubbish left behind under the arm chair. It was cheap in a good location so would stay there again for a short stay.

Posted by on 1 Mar. 2024

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1 out of 5
I was so disappointed with the size of room. The shower was small and unsafe due to shower door opening making it hard to squeeze past to get into shower. The very old aircon made a terrible noise that we had to turn it off. Very hard to sleep as the room was hot.

Posted by on 26 Feb. 2024

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About the Riverside Hotel Southbank

Location 20 Montague Road, South Brisbane, QLD 4101

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 27:

  • Dining venue(s)

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 2260 square feet (210 square meters) and includes conference space. An outdoor pool, a library, and a terrace are also featured at the business-friendly Riverside Hotel Southbank. Self parking is free. Smoking is allowed in designated areas at this 4-star Brisbane hotel.

  • 110 guestrooms or units
  • 6 levels
  • 2 buildings
  • Meeting rooms
  • 2260 sq ft of conference space
  • 210 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: South Brisbane Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Riverside Hotel Southbank offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include dining tables. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Montague's Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 6 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 6 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 35.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

Contactless check-out is available.

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Front desk opens daily at 6 AM
  • Front desk closes daily at 10 PM
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 24 for adults and AUD 24 for children
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riverside Southbank
  • Hotel Southbank
  • Riverside Hotel Southbank
  • Riverside Southbank
  • Riverside Southbank Hotel
  • Southbank Riverside
  • Southbank Riverside Hotel
  • Riverside Southbank Brisbane
  • Riverside Hotel Southbank Hotel
  • Riverside Hotel Southbank South Brisbane
  • Riverside Hotel Southbank Hotel South Brisbane
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.