Brookvale beach resort & accommodations

The hotel was very clean including public places. The breakfast buffet was extensive and very good - an extra cost but worth it. Most staff were very friendly and helpful but came across one desk clerk that may have been having a bad day and was unfortunately very rude for no apparent reason - who knows. Otherwise I would have rated the hotel a perfect 5 out of 5.

The Shangri-La was amazing got our 3 night stay. The location is excellent, the hotel is beautiful and our room has a tremendous view of the Harbour. The staff were very friendly. There was a bit of construction noise during our spa treatments but everything else including our dine-in breakfast was perfect.

Decent room although a couple of small details - broken wardrobe door that did not slide smoothly and a stain on the curtain - were a slight negative. Staff all super nice and the location is great.