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Best Western Plus Hotel Lord Forrest

4.0 star property
Family-friendly hotel with 24-hour business centre and seasonal outdoor pool

Photo gallery for Best Western Plus Hotel Lord Forrest

Indoor wedding
Standard Apartment, 1 Queen Bed, Non Smoking, Balcony (with Sofabed) | View from room
Indoor pool, seasonal outdoor pool, pool loungers
Exterior
Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$227
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
20 Symmons St, Bunbury, WA, 6230
  • Place, Bunbury Regional Entertainment Centre
    ‪6 min walk‬
  • Place, Bunbury CentrePoint
    ‪6 min walk‬
  • Place, Bunbury Lighthouse
    ‪10 min walk‬
  • Airport, Busselton, WA (BQB-Margaret River)
    ‪60 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony

Standard Room, 1 Queen Bed, Non Smoking, Balcony

Standard Room, 1 Queen Bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(20 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Mini-fridge
Blackout curtains
Hairdryer
Electric kettle
Minibar
Toaster
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Balcony, City View

Deluxe Room, 1 Queen Bed, Balcony, City View

Deluxe Room, 1 Queen Bed, Balcony, City View

8.4 out of 10
Very good
(15 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Mini-fridge
Blackout curtains
Hairdryer
Electric kettle
Minibar
Toaster
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Balcony (with Sofabed)

Standard Apartment, 1 Queen Bed, Non Smoking, Balcony (with Sofabed)

Standard Apartment, 1 Queen Bed, Non Smoking, Balcony (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout curtains
Jetted bath
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Balcony, City View

Family Suite, Multiple Beds, Balcony, City View

Family Suite, Multiple Beds, Balcony, City View

8.0 out of 10
Very good
(7 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Mini-fridge
Blackout curtains
Hairdryer
Minibar
Electric kettle
Toaster
  • City view
  • Sleeps 5
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(9 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Mini-fridge
Blackout curtains
Hairdryer
Electric kettle
Minibar
Toaster
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Apartment, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Standard Apartment, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Standard Apartment, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout curtains
Jetted bath
Hairdryer
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony

Standard Room, Multiple Beds, Non Smoking, Balcony

Standard Room, Multiple Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(23 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Mini-fridge
Blackout curtains
Hairdryer
Electric kettle
Minibar
Toaster
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Room amenity

Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

8.4 out of 10
Very good
(10 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Mini-fridge
Separate bedroom
Blackout curtains
Hairdryer
Electric kettle
Minibar
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Queen Room

Minibar, in-room safe, desk, blackout curtains

Standard Queen Room

  • Sleeps 2

View all photos for Deluxe Queen Room with City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Queen Room with City View

  • Sleeps 2

View all photos for Superior King Room with Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior King Room with Ocean View

  • Sleeps 2

View all photos for King Suite with Balcony

Minibar, in-room safe, desk, blackout curtains

King Suite with Balcony

  • Sleeps 2

View all photos for One Bedroom Spa Apartment with City View

Minibar, in-room safe, desk, blackout curtains

One Bedroom Spa Apartment with City View

  • Sleeps 2

View all photos for Family Suite

Bathroom

Family Suite

  • Sleeps 4

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

8.4 out of 10
Very good
(14 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Minibar
Electric kettle
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Minibar
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Converts to 2 Twin Beds)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Balcony (Converts to 2 Twin Beds)

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Hairdryer
Minibar
Electric kettle
  • Sleeps 2
  • 1 King Bed

Apartment-2 Queen Beds, Non-Smoking, Jetted Tub, Separate Living Area, Kitchenette, Sofabed, Balcony

  • Sleeps 5

Suite-2 Queen Beds, Non-Smoking, Sofabed, Bathtub and Shower, Balcony, Mini Bar, Wi-Fi

  • Sleeps 5

King Room-Disability Access

  • Sleeps 2

Corner Studio

  • Sleeps 4

Two-Bedroom Apartment

  • Sleeps 4

Junior King Suite

  • Sleeps 2

Junior Suite Double Or Twin

  • Sleeps 2

Suite, 1 King Bed, Accessible, Balcony (Converts To 2 Twin Beds)

  • Sleeps 2

Standard Apartment, 1 Queen Bed, Non Smoking, Balcony (with Sofabed)

  • Sleeps 3

Single Queen Room

  • Sleeps 3

Family Corner Room-Non-Smoking

  • Sleeps 5

View all photos for Standard Queen and Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Queen and Single Room

  • Sleeps 3

About the area

Bunbury

A family-friendly stay in the heart of Bunbury awaits you at Best Western Plus Hotel Lord Forrest. Within just a 10-minute stroll, you'll find Bunbury Regional Entertainment Centre and Bunbury CentrePoint. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, UNWIND on Symmons, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Unwind Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the Hot tub, seasonal outdoor swimming pool and pool loungers. 4 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of car rentals on site. .Places within a 15-minute walk of this 4-property class Bunbury hotel include Back Beach and Bunbury Lighthouse.

What's nearby

  • Bunbury Regional Art Galleries - 1 min walk - 0.2 km
  • Bunbury Regional Entertainment Centre - 6 min walk - 0.5 km
  • Bunbury CentrePoint - 6 min walk - 0.5 km
  • Marlston Hill Lookout Tower - 8 min walk - 0.7 km
  • Bunbury Lighthouse - 10 min walk - 0.9 km

Getting around

  • Brunswick Junction Station - 23 min drive
  • Perth Airport (PER) - 120 min drive

Restaurants

  • ‪Benesse Coffee - ‬1 min walk
  • ‪Melo Velo - ‬2 min walk
  • ‪Froth Craft Bunbrewery - ‬5 min walk
  • ‪Last Slice - ‬5 min walk
  • ‪Sushi Master - ‬7 min walk

About this property

Best Western Plus Hotel Lord Forrest

Family-friendly hotel with 24-hour business centre and seasonal outdoor pool
Best Western Plus Hotel Lord Forrest offers its guests a seasonal outdoor pool, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the family-friendly Best Western Plus Hotel Lord Forrest. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Bunbury hotel.

  • 1 building
  • 115 guestrooms or units
  • 5 levels
  • Built in 1986
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Lord Forrest offers 115 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. This Bunbury hotel provides complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Desk, blackout curtains, soundproofing, iron/ironing board
Bunbury Hotel Koombana Bay
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 773 reviews
The price is NZ$233
includes taxes & fees
4 Jan - 5 Jan 2026
Bunbury Hotel Koombana Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Unwind Bar
  • UNWIND on Symmons
  • UNWIND on Symmons

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • High chair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in March and close in December.
  • Pool access available from 7:00 AM to 7:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Lord Forrest
Best Western Plus Hotel Lord Forrest Bunbury
Quality Hotel Lord Forrest Bunbury
Quality Lord Forrest
Quality Lord Forrest Bunbury
Quality Hotel Bunbury
Quality Inn Bunbury
Best Western Plus Lord Forrest Bunbury
Hotel Lord Forrest
Lord Forrest Bunbury
Best Western Plus Lord Forrest
Best Plus Lord Forrest Bunbury
Best Western Plus Hotel Lord Forrest Hotel
Best Western Plus Hotel Lord Forrest Bunbury
Best Western Plus Hotel Lord Forrest Hotel Bunbury

Frequently asked questions

Is parking available at Best Western Plus Hotel Lord Forrest?

Yep, Best Western Plus Hotel Lord Forrest has a free self car park.

How much does it cost to stay at Best Western Plus Hotel Lord Forrest?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Lord Forrest on 11 Jan 2026 start from NZ$226.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Hotel Lord Forrest?

Yep, Best Western Plus Hotel Lord Forrest is a short 8-minute walk from Back Beach. Fun beach activities include sailing, fishing and swimming. You can also find boat tours.

Does Best Western Plus Hotel Lord Forrest have a pool?

Best Western Plus Hotel Lord Forrest has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 7:00 PM (Seasonal outdoor pool open from March to December).

What makes Best Western Plus Hotel Lord Forrest a romantic place to stay?

1 hot tub and pool-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Hotel Lord Forrest.

Is Best Western Plus Hotel Lord Forrest family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs and cots/infant beds in the guestrooms, it's no surprise that Best Western Plus Hotel Lord Forrest is a hit with families.

Does Best Western Plus Hotel Lord Forrest serve breakfast?

Yeah, brekkie is available daily.

Is there a free airport shuttle available at Best Western Plus Hotel Lord Forrest?

No, Best Western Plus Hotel Lord Forrest does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Hotel Lord Forrest?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Hotel Lord Forrest?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Best Western Plus Hotel Lord Forrest?

No, only service animals are allowed.

Best Western Plus Hotel Lord Forrest Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 311 out of 1001 reviews
Rating 8 - Good. 396 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jodie

A
Stayed 1 night in Dec 2025

10/10 Excellent

Katrina

Stayed 1 night in Nov 2025

6/10 Okay

susan

Liked: Cleanliness
Disliked: Property conditions & facilities
Room layout & size was great. But...No wine glasses - charge of $20 for 2 glasses. Internet was down. Cutlery was 1 knife and fork, no teaspoons. Fridge needs replacing - handle broken, freezer door came off every time you opened it. Noticeable time delay before bathroom light came on; longer if a long time between use. We were offered two complimentary coffees for no internet. Hmmm!
Stayed 3 nights in Nov 2025

8/10 Good

Trevor

Travelled with family
Liked: Amenities, property conditions & facilities
Room very basic, air conditioning not particularly effective (open windows much more effective!), internet password just didn't work, but staff very pleasant and helpful, especially the barrista and front of house cleaner.
Stayed 1 night in Nov 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could see the ocean from our 5th story balcony, staff were friendly
Stayed 2 nights in Sep 2025

8/10 Good

Zach

Stayed 1 night in Sep 2025

6/10 Okay

Mark

Stayed 1 night in Sep 2025

4/10 Poor

Mark, Madeley

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Expensive and no aircon that works even if you ask them to turn it on. No reception around before 7am if you check out early. The design of the place is poor so that noise from the central foyer reverberates up to all rooms and amplifies any party going on downstairs
Stayed 1 night in Sep 2025

6/10 Okay

Blake

Stayed 1 night in Sep 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room . Bed was comfortable, everything was there we needed
Stayed 1 night in Sep 2025

6/10 Okay

Todd

Stayed 4 nights in Aug 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Windows rattled loudly witj wind and no blockout curtains meant romm was daylight at 6 am
Stayed 1 night in Sep 2025

8/10 Good

Gwyneth

Travelled with partner
Liked: Cleanliness, staff & service
Noisy, shower was old, water pressure terrible, no hair dryer. It was close to everything in the city.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kerry

Stayed 1 night in Aug 2025

6/10 Okay

Jeremy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Old.
Stayed 3 nights in May 2025

6/10 Okay

Harold

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lack of dining and catering facilities. The reception was adequate however I simply could not obtain a final account on check out. A mandatory bond of $200.00 lodged on chech in was unexpected added to being advised that a credit would be forthcoming. The rooms and bathroom's are outdated but adequate.
Stayed 1 night in Aug 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, family room was good size, only had a mini fridge, kettle, toaster and coffee cups (no crockery). Yummy buffet breakfast selection. Kids loved the pool. Staff were very helpful and friendly. It was a little loud at night from traffic, but otherwise would highly recommend. Close to walk to the Main Street, beach, lookout and Koombana bay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all pool was beautiful , great staff , excellant room service
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff
Stayed 1 night in Aug 2025

8/10 Good

sarah

Liked: Staff & service, property conditions & facilities, room comfort
Great room, a bit noisey but they subsided
Stayed 1 night in Jun 2025

8/10 Good

Graeme

Business traveller
Liked: Cleanliness, amenities
Staff where abrupt
Stayed 1 night in Jul 2025

8/10 Good

Mark

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel at all costs

Booked as a well known brand with good reviews and promises of excellent standards. Room was tired, basic, shabby and had a number of health and safety issues. Stained toilet, hairs in basin, bath had cracks with one being black with dirt/mould ingrained in it. Raised issue with hotel itself and with Best Western but has been completely swept under the carpet. BW are saying that it is all due to the hotel and nothing to do with them, the hotel say that they will try and improve the experience for future guests. Despite many emails our latest correspondences are being ignored. Don't bother there are lots of much better hotels in the vicinity.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025