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4.4 out of 5

"Delighted to share our exceptional experience at this place! The check-in was a pleasure, thanks to the extremely helpful and friendly staff. The luxu ... " More

By a verified traveller on Fri 15 Dec 2023

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Hotel Description

At Richmond Motor Inn you'll be within just a 15-minute stroll of Saunders Oval and Ballina Naval and Maritime Museum. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and a garden. Other amenities include a picnic area, express check-in, and express check-out. There's also the convenience of free self parking.

Places within a 15-minute walk of this 3.5-star Ballina hotel include Ballina Visitor Information Centre and Ballina District Hospital.

Standard Double Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$205* Per night/room 17 Apr. - 18 Apr.

Family Apartment, 3 Bedrooms, River View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Spa Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Richmond Motor Inn ratings based on 85 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Richmond Motor Inn

Everyone (47) Couples (16) Family (23)
2 out of 5
Upon check in I was repeatedly told I "should have booked with the hotel directly because it would be cheaper"... it wasn't. It was said 4 times and made me uncomfortable. I just wanted to check in after travelling with my family and didn't need to be told that booking through an online service cost the hotel money and a commission. The room itself was spacious and had all the needed facilities. The floor however felt gritty and in need of a more thorough mop. Everything else was very clean. Hotel is located on the Main Street within walking distance of lots of facilities. I would probably stay there again for the convenience but would like the above issues rectified.

Posted by on 18 Jan. 2024

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Comment from Hotel Management

23 Jan. 2024 by Manager

Apologies if I made you feel uncomfortable that was the opposite to my intentions. We pride ourselves on our service and the cleanliness of our rooms.

5 out of 5

Posted by on 14 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by Sherry

Many thanks for a positive review

5 out of 5

Posted by on 11 Jan. 2024

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Comment from Hotel Management

29 Feb. 2024 by Reception

Thank you for the review

5 out of 5
Delighted to share our exceptional experience at this place! The check-in was a pleasure, thanks to the extremely helpful and friendly staff. The luxurious and neat unit exceeded our expectations, and we loved every aspect of our stay. Cleanliness was top-notch, adding an extra layer of satisfaction to our visit. Highly recommend!

Posted by on 15 Dec. 2023

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Comment from Hotel Management

16 Jan. 2024 by Sherry

Thank you so much for the positive comments, I will be sure to pass this in to all involved.

4 out of 5

Posted by on 22 Sep. 2023

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Comment from Hotel Management

23 Sep. 2023 by Reception

Thank you for the review

5 out of 5
Location to RSL was easy walk as was CBD Very comfortable

Posted by on 30 Aug. 2023

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Comment from Hotel Management

31 Aug. 2023 by Reception

Thank you for the review

5 out of 5
A very nice place to stay

Posted by on 11 Jun. 2023

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Comment from Hotel Management

16 Jun. 2023 by Reception

Thank you for the review

5 out of 5

Posted by on 3 Jun. 2023

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Comment from Hotel Management

24 Jun. 2023 by Reception

Thank you for the 5 star review

5 out of 5
CBD

Posted by on 26 Feb. 2023

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Comment from Hotel Management

26 Feb. 2023 by Reception

Thank you for the 5 star review

5 out of 5
Was very happy in room 13. Quiet.

Posted by on 24 Feb. 2023

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Comment from Hotel Management

25 Feb. 2023 by Reception

Thank you for the review

Property Features

As a guest of Richmond Motor Inn, you'll find an outdoor pool, a garden, and a picnic area. WiFi is free in public spaces. Richmond Motor Inn also features express check-in, room service (during limited hours), and express check-out. Self parking is free. This 3.5-star Ballina hotel is smoke free.

  • 1 building
  • 13 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Richmond Motor Inn offers 13 accommodations with minibars and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
The check-in location differs from the property location. Check-in location: [Ballina Heritage Inn, 229 River Street, Ballina]. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
The check-in location differs from the property location. To check in, guests will need to go to Ballina Heritage Inn, 229 River Street, Ballina
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available.

  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 2
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Richmond Motor Inn Ballina
  • Richmond Motor Ballina
  • Richmond Motor Inn Hotel
  • Richmond Motor Inn Ballina
  • Richmond Motor Inn Hotel Ballina

You should know

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.