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4.6 out of 5

"Really enjoyed the stay here, clean, recently renovated rooms are surprisingly stylish, great value, great location and the team here were super helpf ... " More

By a verified traveller on Sun 23 Aug 2020

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Hotel Description

At The Cubana Ballina you'll be 1.8 km (1.1 mi) from Ballina Fair Shopping Centre and 2 km (1.3 mi) from Ballina Naval and Maritime Museum. Highlights at this Art Deco hotel include an outdoor swimming pool, free self parking, and a poolside bar.

Free WiFi, sitting areas, and private yards are featured in all 26 soundproofed rooms. Select Comfort beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Flat-screen TVs, refrigerators, and minibars are also available.

This business-friendly hotel offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include a snack bar/deli and coffee/tea in a common area. There's also the convenience of a beach shuttle.

With a stay at this 3-star Ballina hotel, you'll be 31.1 km (19.3 mi) from Tallow Beach.

The Cubana Ballina ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Cubana Ballina

Everyone (3) Couples (5) Family (9)
5 out of 5
Really enjoyed the stay here, clean, recently renovated rooms are surprisingly stylish, great value, great location and the team here were super helpful. Look forward to going back.

Posted by , from Sydney on 23 Aug. 2020

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Comment from Hotel Management

27 Aug. 2020 by Ben

Thanks Ian. Really appreciate you taking the time to leave your review. It was our pleasure having you stay at The Cubana. See you next time mate ;)

4 out of 5
What a hip place to stay! Fresh and very modern rooms! Staff were great! Love the colours!

Posted by on 10 Jul. 2020

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Comment from Hotel Management

29 Jul. 2020 by Ben

Thanks so much for the review. Glad you enjoyed your stay. Hope to have you back soon. Rehgards, Cubana management

5 out of 5
Super clean with great friendly service. Felt like we were old friends before I even got to my room. Will definitely consider staying here again. Great vibe

Posted by , from Newcastle on 9 Jul. 2020

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Comment from Hotel Management

29 Jul. 2020 by Ben

Thanks Adam for the great review mate. Glad you felt at home. Hope to see you again sometime. Cheers, Ben

4 out of 5
I was very surprised with the quality of my room excellent value for the price

Posted by , from Bairnsdale vic on 13 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Ben

Thanks John for your great feedback. We hope we can accommodate you again soon. Happy travels.

5 out of 5
Super friendly, super clean and functional place. Highly recommend :)

Posted by on 17 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by jp

Dear Guest Thank you for taking the time to share your experience we are so delighted loved our Hotel we look forward to your next stay with us. Kind Regards Jean-Pierre Hotel Manager

5 out of 5

Posted by on 15 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by jp

Dear Guest, Thank you for a great review am glad that you have enjoyed your stay with we look forward to see you again soon. Kind Regards Jean-Pierre Hotel Manager

4 out of 5
The lady at reception was very friendly and helpful but she broke our hearts when she advised the pool was not available because there had been a storm and the water was yuk. Hopefully the next morning. Still not ready the next morning. Very disappointing as we booked this so our kids could use the pool. Room was bright and new. Loved the decorations and bed was very comfortable. Nice and quiet. Big bathroom. But we booked 2 queen beds for 4 people (all on booking email/text) and the sofa bed wasn't made up and there were only 2 towels. Receptionist came straight over and made it up, again very friendly but on top of the pool it was again disappointing. She blamed Wotif, yet this is the first time we have ever had that happen. Room needed a bin in the kitchen area. We had to keep taking our rubbish over to a bin near reception. We had to take all the mini bar stuff out of the fridge to use it. Shower needs shelves or a rack to store toiletries. They had only been open for 6 days so I think these were all teething issues which are being resolved as per discussions with manager (eg couldn't get pool guy in due to xmas, bins are on the way). Both the lady and man we dealt with were great managers - we wish them all the best and would recommend this motel for a short stay.

Posted by on 13 Jan. 2020

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Comment from Hotel Management

27 Feb. 2020 by jp

Dear Guest, Am glad to see that you have enjoyed your stay with the Cubana Ballina we look forward to see you again in the near future. Kind Regards Jean-Pierre Hotel Manager

4 out of 5
A renovation has created a wonderful atmosphere reflecting the 60’s heritage

Posted by on 12 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by jp

Dear Guest, Am glad that you have enjoyed our concept we look forward in hosting you again in the near future. Kind Regard Jean-Pierre Hotel Manager

3 out of 5
I booked/was charged for a king bed and was given a queen

Posted by on 11 Jan. 2020

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5 out of 5
Excellent service and facilities- Definitely go to this property if in Ballina.

Posted by on 4 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by jp

Dear Guest, Thank you for taking the time in sharing your amazing 5/5 review it was a pleasure to read that you were able to were able to enjoy the convenience of our facilities.. We look forward to welcoming you back for another enjoyable stay. Kind Regards Jean-Pierre Hotel Manager

About the The Cubana Ballina

Location 329 River St, Ballina, NSW 2478

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly The Cubana Ballina. Self parking is free. A complete renovation of The Cubana Ballina was completed in December 2019. This Art Deco Ballina hotel is smoke free.

  • 26 guestrooms or units
  • Built in 1980
  • Bar by the pool
  • Deli
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ballina, NSW (BNK-Ballina - Byron Gateway) (5.2 km / 3.2 mi)
  • Property shuttles: Beach shuttle
  • Parking: Free self parking

Room Amenities

The Cubana Ballina offers 26 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

  • Sitting area
  • Select Comfort beds
  • Minibar
  • Private outdoor space
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Staffed front desk
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Cubana Ballina Hotel
  • The Cubana Ballina Ballina
  • The Cubana Ballina Hotel Ballina

You should know

  • Pool access available from 8:30 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.