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Bay Village Tropical Retreat & Apartments

3.5 star property
Hotel with free parking, steps from Cairns Esplanade

Photo gallery for Bay Village Tropical Retreat & Apartments

Outdoor pool, pool loungers
Suite, 1 Bedroom | Private kitchenette
Garden
Studio
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
  • Pool
The current price is NZ$201
includes taxes & fees
16 Dec - 17 Dec

Explore the area

View map
227 Lake Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Base Hospital
    ‪2 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2

View all photos for Studio Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Room

  • Sleeps 3

View all photos for One Bedroom Suite

Desk, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Suite

  • Sleeps 2

View all photos for Three Bedroom Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Three Bedroom Apartment

  • Sleeps 7

View all photos for Two Bedroom Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Apartment

  • Sleeps 5

View all photos for Family Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Family Room

  • Sleeps 2

View all photos for Family Room

View from room

Family Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Triple Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

7.6 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
  • 36 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
  • 84 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
  • 110 sq m
  • 3 bedrooms
  • Resort view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Triple Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Triple Room

  • Sleeps 3

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About the area

Cairns

Bay Village Tropical Retreat & Apartments puts you in the heart of Cairns, within steps of Cairns Esplanade and Cairns Base Hospital. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also limited parking, along with the convenience of car rentals on site. .Places within a 5-minute walk of this 3.5-property class Cairns North hotel include Cairns Esplanade Charles Street Parkland and Cairns Private Hospital.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Base Hospital - 2 min walk - 0.2 km
  • Cairns Esplanade Charles Street Parkland - 5 min walk - 0.4 km
  • Cairns Central Shopping Centre - 14 min walk - 1.2 km
  • Esplanade Lagoon - 16 min walk - 1.4 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Atrium - ‬10 min walk
  • ‪Yum Sing - ‬5 min walk
  • ‪Cock & Bull - ‬5 min walk
  • ‪Bayleaf Balinese Restaurant - ‬1 min walk

About this property

Bay Village Tropical Retreat & Apartments

Hotel with free parking, steps from Cairns Esplanade
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the business-friendly Bay Village Tropical Retreat & Apartments. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

  • 82 guestrooms or units
  • 2 levels
  • 3 buildings
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bay Village Tropical Retreat & Apartments offers 82 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Heritage Cairns
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 964 reviews
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includes taxes & fees
13 Jan - 14 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 16 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.51 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 29.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 16 for adults and from AUD 10 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 29.0 per night
  • Credit card charges are subject to a surcharge of 1.51 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

What is the cancellation policy at Bay Village Tropical Retreat & Apartments?

Bay Village Tropical Retreat & Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Village Tropical Retreat & Apartments?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Bay Village Tropical Retreat & Apartments on 16 Dec 2025 start from NZ$201.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Village Tropical Retreat & Apartments?

Yep, Bay Village Tropical Retreat & Apartments has a free self car park. Onsite parking is limited.

Are there any beaches close to Bay Village Tropical Retreat & Apartments?

The closest beach to Bay Village Tropical Retreat & Apartments is Yorkeys Knob Beach (11 km).

Does Bay Village Tropical Retreat & Apartments have a pool?

Bay Village Tropical Retreat & Apartments has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Bay Village Tropical Retreat & Apartments family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Bay Village Tropical Retreat & Apartments is a hit with families.

Does Bay Village Tropical Retreat & Apartments serve breakfast?

Yeah, continental brekkie is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Bay Village Tropical Retreat & Apartments?

No, Bay Village Tropical Retreat & Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at Bay Village Tropical Retreat & Apartments?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Bay Village Tropical Retreat & Apartments?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Bay Village Tropical Retreat & Apartments?

No, only service animals are allowed.

Reviews

Bay Village Tropical Retreat & Apartments Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 274 out of 752 reviews
Rating 8 - Good. 324 out of 752 reviews
Rating 6 - Okay. 101 out of 752 reviews
Rating 4 - Poor. 33 out of 752 reviews
Rating 2 - Terrible. 20 out of 752 reviews

Reviews

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and surprisingly quiet. Close to the hospital which was very convenient.
Stayed 1 night in Oct 2025

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were happy to help with anything you needed
Stayed 2 nights in Oct 2025

8/10 Good

Saimo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The property was good, very spacious room. The garden was lovely and car parking inside was safe. The only downer was the blanket had someone elses hair all over it.
Stayed 1 night in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Peter, Clifton Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to CBD, airport and access to trips out of Cairns.
Stayed 1 night in Sep 2025

2/10 Terrible

Scott

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
On arrival during check in a newRoom was adjacent and ice macine that was used late and night and early in the morning, noisey and depratly needs to be moved considering the early and late hours its used.
Stayed 2 nights in Aug 2025

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness, staff & service
Walls are very thin, not very private. Woken at all hours by neighbouring rooms snoring and talking
Stayed 3 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and lovely staff .. had a lovely time
Stayed 1 night in Aug 2025

8/10 Good

Dulanga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is run down and in need of some basic upgrades. Very overpriced for the quality and amenities in the room.
Stayed 3 nights in Aug 2025

6/10 Okay

peter

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely polite, welcoming and helpful. The restraint and bar are a must.
Stayed 4 nights in Aug 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was nice and clean with friendly staff. The only thing I didn't really like was the bed. It was comfortable but the double bed was actually two singles pushed together and the middle was obviously uncomfortable. I think it should be advertised that this is the bed you get
Stayed 1 night in Aug 2025

8/10 Good

Christine

Liked: Staff & service
Quiet
Stayed 14 nights in Jul 2025

6/10 Okay

Ben

Stayed 1 night in Jul 2025

6/10 Okay

Lisa, Miramar

Check out is at 10am not noon.Walls are very thin, bed extremely hard, and the overall look of the furniture is really 1980s. Needs a fresh look.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

All good

We arrived about midnight. Marco v friendly and helpful and even made us fresh toasted sandwiches (incl with gluten free bread). Clean, spacious, lovely apartment. Quiet. Easy to get to from airport late at night. Secure off- street parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Stayed 1 night in Jul 2025

8/10 Good

Lyn

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Lauren

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

8/10 Good

Katrina

Stayed 3 nights in Jul 2025

8/10 Good

Glenn

Liked: Cleanliness
Property as expected. Great location and communication.
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Great location quiet considering how close to the hospital it is, however there is not a lot of sound proofing between the rooms. The conversations in the next room were clearly audible.
Stayed 3 nights in Jun 2025