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Bay Village Tropical Retreat

Property class: 3.5

Photo gallery for Bay Village Tropical Retreat

Terrace/patio
Studio
Front of property
View from property
Outdoor dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$211
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
227 Lake Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪14 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board (on request), cots/infant beds, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Room

A hotel room with a bed, a desk, a chair, a small table, a ceiling fan, and a window with blinds.

Studio Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite

Desk, iron/ironing board (on request), cots/infant beds, free WiFi

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

A room with a dining table, chairs, a bed, and a window with a view of greenery.

Family Room

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

7.6 out of 10
Good
(20 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio

A hotel room with a bed, a television, a ceiling fan, a small table with a bottle and glasses, and a framed picture on the wall.

Studio

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A bedroom with a bed, bedside tables, a nightstand, a ceiling fan, an air conditioning unit, and a window with blinds.

Suite, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

A modern living room with grey sofas, a coffee table, and a dining area with chairs.

Standard Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 84 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 3 Bedrooms

A hotel room with a large bed, a ceiling fan, a balcony with a chair, and a view of the outside.

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 110 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two single beds, a wooden headboard, a ceiling fan, a window with curtains, and a wall-mounted air conditioning unit.

Standard Twin Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Cairns

Bay Village Tropical Retreat places you in the centre of Cairns, steps from Cairns Base Hospital and within a short 5-minute stroll of Cairns Esplanade. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a snack bar/deli and laundry facilities. Continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of limited parking. .Attractions within a 30-minute walk of this 3.5-property class Cairns North hotel include Cairns Marlin Marina and Reef Fleet Terminal.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Esplanade Charles Street Parkland - 5 min walk - 0.4 km
  • Cairns Central Shopping Centre - 14 min walk - 1.2 km
  • Cairns Esplanade Lagoon - 16 min walk - 1.4 km
  • Cairns Marlin Marina - 19 min walk - 1.6 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Villa Romana - ‬15 min walk
  • Boardwalk Social by Crystalbrook
  • ‪Atrium - ‬13 min walk
  • McDonald's

About this property

Bay Village Tropical Retreat

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at Bay Village Tropical Retreat.

This 3.5-star Cairns hotel is smoke free.

  • 82 guestrooms or units
  • 2 levels
  • 3 buildings
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bay Village Tropical Retreat offers 82 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Apartment, 1 Bedroom
Lake Central
Cairns Central Business District
  • Pool
  • Air-conditioning
  • Laundry room
  • Microwave
3.6 out of 5, Good, 208 reviews
The price is NZ$201
includes taxes & fees
2 Sept - 3 Sept
Lake Central

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 26 for adults and AUD 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.51 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 12 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 26 for adults and from AUD 16 for children
  • Crib (infant bed) fee: AUD 12 per night
  • Credit card charges are subject to a surcharge of 1.51 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

What is the cancellation policy at Bay Village Tropical Retreat?

Bay Village Tropical Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Village Tropical Retreat?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Bay Village Tropical Retreat on 21 Aug 2026 start from NZ$211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Village Tropical Retreat?

Onsite parking is limited.

Are there any beaches close to Bay Village Tropical Retreat?

The closest beach to Bay Village Tropical Retreat is Palm Cove Beach (20.3 km).

Does Bay Village Tropical Retreat have a pool?

Bay Village Tropical Retreat has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Bay Village Tropical Retreat family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Bay Village Tropical Retreat is a hit with families.

Does Bay Village Tropical Retreat serve breakfast?

Yeah, continental brekkie is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Bay Village Tropical Retreat?

No, Bay Village Tropical Retreat does not offer an airport shuttle service.

Is there a bar or restaurant at Bay Village Tropical Retreat?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Bay Village Tropical Retreat?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Bay Village Tropical Retreat?

No, only service animals are allowed.

Bay Village Tropical Retreat Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 284 out of 793 reviews
Rating 8 - Good. 338 out of 793 reviews
Rating 6 - Okay. 110 out of 793 reviews
Rating 4 - Poor. 37 out of 793 reviews
Rating 2 - Terrible. 24 out of 793 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Sandy

Liked: Staff & service
Staff were friendly. Parking was limited
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

C K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, safe property and fantastic staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a 2min walk to the esplanade and very peaceful surrounded by by lots of plants and a nice pool
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nicely decorated hotel.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Gemma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed one night and there were some good points. Reception was lovely and it was clean. There was a lot of noise from the airport and around the complex. Room very basic and would present better with a fresh coat of paint. Bedding and pillows not comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more parking spots in the complex was a bit squashy
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and lovely staff .. had a lovely time
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Everything was great. Easy check in, good location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check in, laundry facilities, great restaurant!
Stayed 2 nights in May 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout great location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel, highly recommend
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to CBD, airport and access to trips out of Cairns.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay and would come back.
Stayed 7 nights in Jul 2023
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic but everything I needed. Good shower pressure, quality mattress. AC worked and kettle for coffee. Pool was good for post promenade run dip! Happy hour $7 beer and wine. What more do you want?!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and surprisingly quiet. Close to the hospital which was very convenient.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Harm

Liked: Cleanliness, staff & service, property conditions & facilities
We had the perfect stay and outstanding dining experience.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Peter

Great restaurant, large rooms.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Richard

Liked: Cleanliness
Good value - clean, big rooms, big bed - but in need of some refurbishment. Most annoying is the awful WiFi reception in the rooms, even using their admin host, and serious use has to be done in reception.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were happy to help with anything you needed
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining, friendly staff, close to the CBD
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely environment and friendly staff.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation, set in a tranquil environment.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a quick trip
Stayed 2 nights in Aug 2024