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Crystalbrook Riley

Photo gallery for Crystalbrook Riley

A balcony with a view of a swimming pool and a building with a blue facade.
Lobby
A balcony with two chairs and a small table, overlooking a body of water and distant land.
2 bars/lounges, rooftop bar
Sea Bath Panoramic King | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$562
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
131-141 Esplanade, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪8 min walk‬
  • Place, Cairns Marlin Marina
    ‪11 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Resort King

A neatly made bed with a book titled "Whatever You Think, Think the Opposite" by Paul Arden, a brown pillow, and a bedside lamp.

Resort King

9.2 out of 10
Wonderful
(21 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Urban King

A neatly made bed with a book titled "Whatever You Think, Think the Opposite" by Paul Arden, a brown pillow, and a bedside lamp.

Urban King

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Urban Twin

A neatly made bed with a hat and book on it, surrounded by pillows and a bedside lamp.

Urban Twin

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Resort Twin

A neatly made bed with a hat and book on it, surrounded by pillows and a bedside lamp.

Resort Twin

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Sea King

A hotel room with a large bed, a desk, a chair, a television, and a view of the sea.

Sea King

9.6 out of 10
Exceptional
(21 reviews)
  • Sea view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Sea King

A room with a large window offering a view of a body of water and mountains. There is a small round table with a vase of flowers and a book. A dark armchair with a round cushion is positioned near the window.

Panoramic Sea King

9.2 out of 10
Wonderful
(20 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Sea

A hotel room with a large bed, a desk, a chair, a television, and a view of the sea.

Family Sea

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Urban

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through large windows.

Family Urban

  • City view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Resort

A modern hotel room with a large bed, a desk, a chair, and a view of the ocean.

Family Resort

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Urban Panoramic King

A modern hotel room with a large bed, a desk, and a view of the cityscape through floor-to-ceiling windows.

Urban Panoramic King

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sea Bath Panoramic King

A modern bathroom with a freestanding bathtub, a glass vase with flowers, and a view of a body of water and mountains through large windows.

Sea Bath Panoramic King

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Resort Suite

A modern bedroom with a large bed, a wooden dresser, and a mounted TV.

Resort Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Sea Suite

Premium bedding, in-room safe, desk, blackout curtains

Sea Suite

  • Sea view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Urban Suite

A modern hotel room with a sofa, a round coffee table, a desk, and a bed.

Urban Suite

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Resort Double Double

A hotel room with two beds, a sofa, a small table, and a view of a pool and palm trees.

Resort Double Double

  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Riley Suite

Riley Suite

Riley Suite

  • Sea view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Urban Panoramic

Premium bedding, in-room safe, desk, blackout curtains

Urban Panoramic

  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Crystalbrook Riley. Within steps you'll find Cairns Esplanade and Cairns Marlin Marina within a 15-minute stroll. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Paper Crane, serves Asian cuisine and is open for breakfast, lunch and dinner. Paper Crane Pool Side is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the outdoor swimming pool, 24-hour gym, pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 5-property class Cairns Central Business District hotel, attractions include Cairns Central Shopping Centre and Reef Fleet Terminal.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Night Markets - 8 min walk - 0.7 km
  • Cairns Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km
  • Cairns Marlin Marina - 11 min walk - 1.0 km

Getting around

  • Cairns Station - 19 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬3 min walk
  • ‪Dundee's at Aquarium - ‬4 min walk
  • ‪Villa Romana - ‬6 min walk
  • ‪Atrium - ‬3 min walk
  • ‪Paper Crane - ‬1 min walk

About this property

Crystalbrook Riley

Crystalbrook Riley offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 6 meeting rooms available. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Crystalbrook Riley. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

  • 311 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 2018
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
Crystalbrook Riley offers 311 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels, first-run films and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.

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Crystalbrook Flynn
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  • Free Wi-Fi
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4.7 out of 5, Exceptional, 1,000 reviews
The price is NZ$460
includes taxes & fees
17 Aug - 18 Aug
Crystalbrook Flynn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Calypso Club
  • Paper Crane
  • Paper Crane Pool Side
  • Rocco

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Built in 2018
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • First-run films
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 42 for adults and from AUD 21 for children
  • Self-parking fee: AUD 20.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

What is the cancellation policy at Crystalbrook Riley?

Crystalbrook Riley offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystalbrook Riley?

As of 31 Jul 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Riley on 30 Aug 2026 start from NZ$562, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystalbrook Riley?

Yep, Crystalbrook Riley has a self car park for AUD 20.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Crystalbrook Riley?

The closest beach to Crystalbrook Riley is Palm Cove Beach (20.8 km).

Is there a spa on site at Crystalbrook Riley?

Yep, there is an onsite spa at Crystalbrook Riley. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Crystalbrook Riley have a pool?

Yep, and guests love it! Crystalbrook Riley has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 7 AM to 9 PM.

What luxury perks are available at Crystalbrook Riley?

Crystalbrook Riley features a full-service spa, an outdoor pool and 2 bars.

What makes Crystalbrook Riley a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crystalbrook Riley.

Does Crystalbrook Riley serve breakfast?

Yeah, full brekkie is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Crystalbrook Riley?

No, Crystalbrook Riley does not offer an airport shuttle service.

Is there a bar or restaurant at Crystalbrook Riley?

Yep, they've got a poolside bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crystalbrook Riley?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Crystalbrook Riley?

No, only service animals are allowed.

Crystalbrook Riley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1000 reviews
Rating 8 - Good. 176 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yolla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The rooms were clean, comfortable, and well maintained, and the staff were friendly and welcoming throughout our visit. The facilities were excellent, and the overall atmosphere was relaxing and enjoyable. The location was also very convenient, making it easy to get around. We would definitely stay here again and highly recommend this hotel to anyone looking for a great place to stay.
Stayed 10 nights in Jul 2026
Verified

10/10 Excellent

Elamin

Liked: Cleanliness, staff & service, amenities
Resort style hotel with an excellent location and friendly staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pretty views, large clean room, perfect for a few Cairns nights
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Craig and Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Housekeeping do a great job everyday. Super comfy bed and pillows. Great restaurants.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and front desk staff was wonderful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this place! location suited us for the walking along the esplanade
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, room and staff are awesome
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities
Great location, rooms and facilities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Excellent highly recommend
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mohmmadaftabhusen Altafhusen

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

NAIJIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms pool was great
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really pleasant stay at this hotel. The staff were consistently friendly and very helpful, always ready to assist with anything I needed. The room was clean and well-maintained, which made it very comfortable to relax in after a long day.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Fabulous accomodation and pool.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy-jayde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place! All over
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Ashwini

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room in the tower had mouldy smell. Curtains had few dirty spots. Amenities not friendly. Didn’t feel value for money. Staff were friendly. Pool was beautiful.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good pool with views and good location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from the panoramic room. Swimming pool was very nice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities
The pool area was relaxing
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Room smelt damp though!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ralph

Yes the ocean view was lovely, did not use the spa!
Stayed 4 nights in Mar 2026