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Reef Palms Motel

3.5 star property

Photo gallery for Reef Palms Motel

Outdoor pool, pool loungers
Coffee service
Property grounds
Exterior
Family Studio, Multiple Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$202
includes taxes & fees
30 Apr - 1 May

Explore the area

View map
41-47 Digger Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪8 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Twin Queen Studio Apartment

Pillow-top beds, in-room safe, desk, soundproofing

Deluxe Twin Queen Studio Apartment

  • Sleeps 4

View all photos for Deluxe Spa Room

Deluxe Spa Room

Deluxe Spa Room

7.0 out of 10
Good
(7 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Pillow-top beds, in-room safe, desk, soundproofing

Studio, 1 Queen Bed

8.0 out of 10
Very good
(16 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Studio

Pillow-top beds, in-room safe, desk, soundproofing

Triple Studio

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Twin Queen Room

Twin Queen Room

Twin Queen Room

8.0 out of 10
Very good
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

Deluxe Spa Studio $$$ Saver

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Studio

Quad Studio

Quad Studio

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Studio, Multiple Beds

Family Studio, Multiple Beds

Family Studio, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Queen Studio Apartment

Pillow-top beds, in-room safe, desk, soundproofing

Deluxe Queen Studio Apartment

  • Sleeps 2

View all photos for Deluxe Queen & Single Studio Apartment

Pillow-top beds, in-room safe, desk, soundproofing

Deluxe Queen & Single Studio Apartment

  • Sleeps 3

View all photos for Deluxe Family Studio Apartment

Pillow-top beds, in-room safe, desk, soundproofing

Deluxe Family Studio Apartment

  • Sleeps 4

View all photos for Accessible Queen & Single Studio Apartment

Pillow-top beds, in-room safe, desk, soundproofing

Accessible Queen & Single Studio Apartment

  • Sleeps 3

Triple Studio

  • Sleeps 3

View all photos for Executive Family Studio Apartment

Pillow-top beds, in-room safe, desk, soundproofing

Executive Family Studio Apartment

  • Sleeps 4

View all photos for Deluxe Queen Spa Studio Apartment

Pillow-top beds, in-room safe, desk, soundproofing

Deluxe Queen Spa Studio Apartment

  • Sleeps 2

About the area

Cairns

At Reef Palms Motel you'll be within just a 10-minute stroll of Cairns Esplanade and Cairns Esplanade Charles Street Parkland. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi. .Enjoy the Hot tub and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Near this 3.5-property class Cairns North motel, you'll find Reef Fleet Terminal.
View more Motels in CairnsOpens in a new window

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Esplanade Charles Street Parkland - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 3 min drive - 2.1 km
  • Esplanade Lagoon - 6 min drive - 3.6 km
  • Cairns Marlin Marina - 6 min drive - 3.6 km

Getting around

  • Cairns Station - 3 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 5 min drive

Restaurants

  • ‪Smith Street Cafe - ‬6 min walk
  • ‪Muddy's Cafe - ‬18 min walk
  • ‪Dunwoodys - ‬7 min walk
  • ‪Paper Crane - ‬3 min drive
  • ‪Mi Piace Espresso Bar - ‬20 min walk

About this property

Reef Palms Motel

Reef Palms Motel offers its guests an outdoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at the business-friendly Reef Palms Motel. Self parking is free.

This 3.5-star Cairns motel is smoke free.

  • 41 guestrooms or units
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site
Reef Palms Motel offers 41 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. Digital televisions are provided. Accommodation at this 3.5-star motel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cairns motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Similar properties

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Cairns Colonial Club Resort
Manunda
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,006 reviews
The price is NZ$164
includes taxes & fees
6 May - 7 May
Cairns Colonial Club Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:00 PM) and Monday - Sunday (7 AM - 7:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Front desk hours are 7 AM - 5 PM on public holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Reef Palms
Reef Palms Cairns North
Reef Palms Motel
Reef Palms Motel Cairns North
Reef Palms Motel Motel
Reef Palms Motel Cairns North
Reef Palms Motel Motel Cairns North

Frequently asked questions

What is the cancellation policy at Reef Palms Motel?

Reef Palms Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Reef Palms Motel?

As of 29 Apr 2026, prices found for a 1-night stay for 2 adults at Reef Palms Motel on 30 Apr 2026 start from NZ$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Reef Palms Motel?

Yep, Reef Palms Motel has a free self car park.

Are there any beaches close to Reef Palms Motel?

The closest beach to Reef Palms Motel is Yorkeys Knob Beach (10.3 km).

Does Reef Palms Motel have a pool?

Reef Palms Motel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Reef Palms Motel a romantic place to stay?

1 hot tub and garden-view dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Reef Palms Motel.

Is there a free airport shuttle available at Reef Palms Motel?

No, Reef Palms Motel does not offer an airport shuttle service.

What time are check-in & check-out at Reef Palms Motel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Reef Palms Motel?

No, pets are not allowed.

Reef Palms Motel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 358 out of 864 reviews
Rating 8 - Good. 314 out of 864 reviews
Rating 6 - Okay. 123 out of 864 reviews
Rating 4 - Poor. 44 out of 864 reviews
Rating 2 - Terrible. 25 out of 864 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
- Driveway access was blocked on arrival (bus + multiple cars), making it difficult to enter and unload belongings—was told to unpack in the rain. - No elevator access to second floor (not suitable for mobility issues or heavy luggage) - Large portion of parking unavailable with no explanation - First room had faulty air conditioning and an unpleasant smell - Second room was in unacceptable condition: dirty, broken mirror, belongings left behind, bugs in drawers - Front entrance locked at night—had to use side/rear access which felt inconvenient and less secure - Serious safety issue: staff member used a key to try to enter my room without knocking (room change not recorded) - Security deposit ($150) takes 2–3 weeks to be returned - Received a late-night call accusing me of non-payment despite already paying via Wotif - Staff were pushy on the phone and did not communicate professionally - Overall: very disappointing experience, poor cleanliness, lack of organisation, and major safety concerns - Would not recommend staying here
Stayed 2 nights in Mar 2026

10/10 Excellent

Zack

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2025

4/10 Poor

Natalie

Stayed 1 night in Jan 2026

2/10 Terrible

zhaodi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I originally book two nights at this motel: the night when we arrived and second night after visiting the great barrier reef. The first night we arrived around midnight. It felt wet and humid as soon as we walked in. We found out there was NO AC in the room if people leave the room. Think about how humid in the higher 20's in Carins! No surprise we found mold in the fridge, on the window, etc. The room smelt so moody that my younger daughter who has sensitive airway was unable to breath. We all needed to wear N95 masks to sleep through the night because we had no choice. The second day we had to spend over $300 for another hotel to spend the night--of course last minute and same day booking is always expensive. But I would rather spend this money rather than spending another night in this filthy hotel. Besides my younger daughter was coughing the second day. Nobody should sleep in that hotel filled with mold. When I told the owner about the mold issue, he shrugged his shoulder and did not feel serious about it. He told us it was normal to have mold in Carnes which was humid. I told him that in the US, his hotel would be shut down if there is mold because of public health concern. He told me it was Australia. There was no such as thing as mold remediation. Do not live in this filthy place. It is full of mold ! See my pic of the mold in the fridge!
mold in the fridge
mold in the sink
Stayed 2 nights in Dec 2025

8/10 Good

Ben

Stayed 1 night in Dec 2025

10/10 Excellent

Curtis John

Stayed 1 night in Dec 2025

6/10 Okay

Madeleine

Business traveller
Liked: Property conditions & facilities
Towels! I had no bath towels. No tea towel or hand towel was provided for the second week. Had to afk repeatedly for bath towel. No assistance bringing baggage up the three flights of stairs. Laundry room and machines were dirty. Chewing gum on seats in common areas.
Stayed 7 nights in Nov 2025

6/10 Okay

Madeleine

I was expecting my room to be cleaned and fresh linen provided. I’ve been here seven days, put out the “please tidy my room” .. but nothing.
Stayed 7 nights in Nov 2025

10/10 Excellent

KRISTINE

Stayed 1 night in Sep 2025

10/10 Excellent

KRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rajneel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Liked: Staff & service
Friendly staff. Place is dated but has a nice pool.
Stayed 1 night in Aug 2025

4/10 Poor

Craig

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor standard for the price.
Stayed 1 night in Aug 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice staff by shabby motel
Stayed 1 night in Aug 2025

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for us. Comfortable and clean
Stayed 1 night in Aug 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Michael, Seattle

Convenient location.
Stayed 4 nights in Jul 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Tiajuana

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Tv was broken
Stayed 2 nights in Jun 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location close to airport. Unfortunately just a one night booking so unable to access tourism services which appear to be a specialty of this property. Sadly another motel that hadn’t bothered to provide any milk in room
Stayed 1 night in May 2025

2/10 Terrible

SHIVADHARSHAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Megan

Travelled with family
Disliked: Amenities, property conditions & facilities
Basic older motel near airport.
Stayed 1 night in Mar 2025

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
I went in and got attacked by mosquitoes., the air-conditioning didnt work and I couldnt find anyone at reception, I had to go look for a coffee cup as there was only 1 in the room which was for 2 people. We had the fans up high due to the airconditioner not working and they made rather loud noises. It was very rundown sorry i would only rate it a 2 star and the price is way to high for a 2 star.
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Motel has everything you need , clean and staff friendly and helpful
Stayed 4 nights in Jan 2025