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Cairns City Sheridan

3.0 star property
Hotel with 2 outdoor swimming pools, a short walk to Cairns Esplanade

Photo gallery for Cairns City Sheridan

Twin Room, Balcony
2 outdoor pools, pool loungers
Suite, 1 Queen Bed, Jetted Tub
Reception
Balcony view

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services
The current price is NZ$142
includes taxes & fees
16 May - 17 May

Explore the area

Map
157 Sheridan Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪6 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns Marlin Marina
    ‪3 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
HDTV
  • 56 sq m
  • Sleeps 6
  • 1 Queen Bed and 5 Single Beds

Twin Room

Highlights

Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

Double Room

Highlights

Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Apartment

Budget Apartment | Living area

Budget Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
HDTV
Private bathroom
  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 56 sq m
  • Sleeps 7
  • 5 Single Beds and 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

Highlights

Balcony
Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Room, 1 Queen Bed, Balcony

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Balcony

Twin Room, Balcony

Twin Room, Balcony

Highlights

Balcony
Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Laptop workspace
  • Resort view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Kitchenette
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
HDTV
Private bathroom
Hairdryer
Iron/ironing board
Located on the ground floor
Laptop workspace
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with Spa Bath

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite with Spa Bath

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room with Balcony

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Room with Balcony

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Twin Room with Balcony

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Twin Room with Balcony

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Two Bedroom Apartment

  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Queen Room with Balcony

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Queen Room with Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Budget Apartment

Laptop workspace, iron/ironing board, free WiFi, bed sheets

One Bedroom Budget Apartment

  • Sleeps 4
  • 1 Queen Bed and 5 Single Beds

View all photos for One Bedroom Large Apartment

Laptop workspace, iron/ironing board, free WiFi, bed sheets

One Bedroom Large Apartment

  • Sleeps 6
  • 5 Single Beds and 1 Queen Bed

About the area

Cairns

At Cairns City Sheridan you'll be within just a 10-minute stroll of popular attractions like Cairns Esplanade and Cairns Central Shopping Centre. Highlights at this hotel include 2 outdoor swimming pools and in-room free WiFi. .Enjoy the seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of car rentals on site. .Near this Cairns Central Business District hotel, you'll find Cairns Marlin Marina.

What's nearby

  • Cairns Esplanade - 6 min walk - 0.5 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km
  • Reef Fleet Terminal - 2 min drive - 2.0 km
  • Esplanade Lagoon - 3 min drive - 2.3 km
  • Cairns Marlin Marina - 3 min drive - 2.4 km

Getting around

  • Cairns Station - 15 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪KFC - ‬10 min walk
  • ‪Muddy's Cafe - ‬8 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬10 min walk
  • ‪Atrium - ‬12 min walk

About this property

Cairns City Sheridan

Hotel with 2 outdoor swimming pools, a short walk to Cairns Esplanade
Cairns City Sheridan offers its guests 2 outdoor swimming pools and a seasonal outdoor pool. WiFi is free in public spaces. Cairns City Sheridan also features a terrace, laundry facilities, and express check-in. Self parking is free.

This Cairns hotel is smoke free.

  • 31 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1990
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • No smoking on site
Cairns City Sheridan offers 31 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Cairns hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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  • Parking included
  • Free WiFi
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3.5 out of 5, Good, 375 reviews
The price is NZ$148
includes taxes & fees
19 May - 20 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Frequently asked questions

What is the cancellation policy at Cairns City Sheridan?

Cairns City Sheridan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cairns City Sheridan?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at Cairns City Sheridan on 16 May 2025 start from NZ$142.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cairns City Sheridan?

Yep, Cairns City Sheridan has a free self car park.

Are there any beaches close to Cairns City Sheridan?

The closest beach to Cairns City Sheridan is Yorkeys Knob Beach (11.4 km).

Does Cairns City Sheridan have a pool?

Cairns City Sheridan has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from January to December.

Is there a free airport shuttle available at Cairns City Sheridan?

No, Cairns City Sheridan does not offer an airport shuttle service.

What time are check-in & check-out at Cairns City Sheridan?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Cairns City Sheridan?

No, pets are not allowed.

Cairns City Sheridan Reviews

Reviews

6.2
Rating 10 - Excellent. 98 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 298 out of 1001 reviews
Rating 4 - Poor. 180 out of 1001 reviews
Rating 2 - Terrible. 141 out of 1001 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, run down, dirty linen, cockroaches, no light in bathroom, no blankets, noisy, mouldy ceiling, lumpy old pillows
Stayed 1 night in May 2025

2/10 Terrible

Kylie

Full of cockroaches and first room was occupied when I opened the door
Stayed 1 night in Apr 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
There was blood on the cabinetry, the ceiling was covered in heavy black mould, the bathroom was not cleaned, the mugs were dirty, kettle was broken, floor was sticky like glue. Cockoaches were present throughou, cieling fan covered in dust, the balcony was disgusting ash and cigarette butts everywhere. Aircon worked Bed was ok. Very old facility not maintined at all. Very dissapointing
Stayed 1 night in Apr 2025

4/10 Poor

Russell

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mould in the bathroom and no tv remote. Reception lady was good but seemed to be under a lot of pressure Noisy neighbours didn't get to go to sleep at all. Checked out early in the morning. Smoke detector still had the plastic cover on it so it wouldn't have worked
Stayed 1 night in Apr 2025

2/10 Terrible

Stewart

Disliked: Cleanliness, staff & service, property conditions & facilities
Mould in shower - floor slippery for first day - dirt on table, room not as advertised - shower tap falling off - ashit hole
Stayed 3 nights in Apr 2025

2/10 Terrible

kieran

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door to room was broken, had to spend 15 mins on the phone only for the door to not lock at night
Stayed 1 night in Apr 2025

4/10 Poor

Julz

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room wasn’t clearly marked, had trouble finding our room. Walls paper thin, could hear everything next door was doing. Booked a room with balcony and was on ground floor.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jenny

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mould on the walls in the bedroom and bathroom. There was mouldy food scraps under the bed. Had booked a 3 night stay, checked out after one. Still working on getting a refund for the other 2 nights. How disappointing!
Stayed 3 nights in Apr 2025

2/10 Terrible

Matty

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
The people downstairs in front of the hotel was very noisy and was revving cars at 2am in the morning and using the road as a race track no security to prevent this to happen. Will never see me again and wont suggest anyone to stay there.!!!
Stayed 1 night in Apr 2025

2/10 Terrible

Rolf

Disliked: Amenities, property conditions & facilities
Terrible Motel - advertised as "air-conditioned" but the air conditioner did not work. Didn't stay but Motel refused to refund payment. Wotif took my money & my contract was with them but they were less than useless in assisting me.
Stayed 1 night in Apr 2025

8/10 Good

Samuel John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything that we need and walking distance to city
Stayed 6 nights in Apr 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing after coming off night shift and not well and got me early check-in , was able to have an awesome sleep before driving home the following morning. Excellent customer service and really appreciated the staff going above n beyond.
Stayed 1 night in Apr 2025

4/10 Poor

Leon

Disliked: Cleanliness, staff & service
room was mouldy, some guests (indigenous) were constantly loud
Stayed 2 nights in Mar 2025

4/10 Poor

Kate

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Didnt like there was no tv remote, room in areas very dusty mouldy and cockaroaches and used moildy towel left in bathroom draw.
Stayed 1 night in Mar 2025

2/10 Terrible

Whap

Disliked: Cleanliness
Unsafe and dirty
Stayed 3 nights in Mar 2025

2/10 Terrible

Joshua

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Only stayed a day, left for the evening and came back to find a big cockroach in our room Wasn’t expecting much for the price we paid but we expected at least a clean room with no roaches
Stayed 1 night in Mar 2025

2/10 Terrible

Deb

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was filthy, i was told the room had just been cleaned , clean sheets but thats all , in bathroom shower screens and wall tiles where not washed , floor had dirt in corners where it hadn't even been tried to clean . Lock on sliding door was broken so a make shift lock was on door stopping outsiders coming in , curtains where so old the backing was coming off which allowed the light straight out side the door come in . The picture did not match the room i was given. It would help if they put a big sign on door askinf guess to not let the door to go in or out after hrs the doir slam as you can hear it all night , i rang said after hrs number to complain about noise as the paper work said to and was told to call the police.
Stayed 2 nights in Mar 2025

6/10 Okay

Ken

Travelled with group
Liked: Staff & service
floor coverings need replacing. limited facilities.
Stayed 1 night in Mar 2025

10/10 Excellent

Teaonii

Stayed 2 nights in Mar 2025

2/10 Terrible

Clifton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
cheap place if that's what you want
Stayed 4 nights in Jan 2025

6/10 Okay

MARIA

Travelled with group
Disliked: Property conditions & facilities
Cockroach in the room, veranda is dirty. Cleanliness inside room, average. Parking smell of urine. The receptionist is very nice though
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Cairns n budget friendly
Stayed 1 night in Jan 2025

6/10 Okay

Dawn

Travelled with family
Good location
Stayed 2 nights in Jan 2025

6/10 Okay

Turaho

Stayed 1 night in Dec 2024