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Cairns Plaza Hotel

4.0 star property

Photo gallery for Cairns Plaza Hotel

Suite, 1 King Bed, Ocean View
Exterior
Suite, 1 King Bed, Ocean View | View from room
Outdoor pool, pool loungers
Suite, 1 King Bed, Ocean View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is NZ$330
includes taxes & fees
7 Mar - 8 Mar

Explore the area

View map
145 The Esplanade, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Esplanade Lagoon
    ‪9 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪13 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

9.2 out of 10
Wonderful
(73 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Studio

Studio | View from room

Studio

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(87 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio

  • Sleeps 4

Suite

  • Sleeps 4

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

  • Sleeps 4

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About the area

Cairns

Cairns Plaza Hotel places you steps from Cairns Esplanade and within a 20-minute stroll of Reef Fleet Terminal. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include laundry facilities, dry cleaning/laundry services and tour/ticket assistance. There's also the convenience of free self parking. .In proximity to this 4-property class Cairns Central Business District hotel you'll find Palm Cove Beach.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Night Markets - 9 min walk - 0.8 km
  • Esplanade Lagoon - 9 min walk - 0.8 km
  • Cairns Central Shopping Centre - 13 min walk - 1.1 km
  • Cairns Marlin Marina - 13 min walk - 1.1 km

Getting around

  • Cairns Station - 20 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 7 min drive

Restaurants

  • ‪Muddy's Cafe - ‬1 min walk
  • ‪Atrium - ‬4 min walk
  • ‪Villa Romana - ‬7 min walk
  • ‪La Pizza - ‬8 min walk
  • ‪Cc’s Bar And Grill - ‬8 min walk

About this property

Cairns Plaza Hotel

As a guest of Cairns Plaza Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Cairns Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 6 levels
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

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Exterior
Novotel Cairns Oasis Resort
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  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 878 reviews
The price is NZ$233
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 8 February 2026 to 12 February 2026 (dates subject to change).
The property will be renovating from 13 February 2026 to 19 February 2026 (completion date subject to change). The following areas are affected:
  • Front desk
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 42.0 per stay.
  • Cots (infant beds) are available for AUD 16.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 16.0 per stay
  • Rollaway bed fee: AUD 42.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cairns Plaza Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns

Frequently asked questions

What is the cancellation policy at Cairns Plaza Hotel?

Cairns Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cairns Plaza Hotel?

As of 26 Feb 2026, prices found for a 1-night stay for 2 adults at Cairns Plaza Hotel on 7 Mar 2026 start from 330.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cairns Plaza Hotel?

Yep, Cairns Plaza Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Cairns Plaza Hotel?

The closest beach to Cairns Plaza Hotel is Palm Cove Beach (20.7 km).

Does Cairns Plaza Hotel have a pool?

Yep, and guests love it! Cairns Plaza Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Cairns Plaza Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Cairns Plaza Hotel is a hit with families.

Is there a free airport shuttle available at Cairns Plaza Hotel?

No, Cairns Plaza Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Cairns Plaza Hotel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Cairns Plaza Hotel?

No, pets are not allowed.

Cairns Plaza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 34 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

WENJIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good location, reasonable amenities. Not fancy but good value. Only thing I can complain about is the bed is too soft for me.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really amazing, pleasant, professional, friendly and so very helpful with tour information and general directions! Best ambassadors for a property we have encountered on our Australian holiday! In addition the condition and location of the property were great.
Stayed 2 nights in Nov 2025

6/10 Okay

Wade

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Spacious comfortable room. Quiet, great view. Easily adjustable temperature in room. Beach towels and umbrellas available as needed.
Stayed 3 nights in Nov 2025

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous balcony looking out over sea. Friendly staff on reception and very helpful. Best pool.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2025

8/10 Good

Harold

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Exceptionally helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Great location next to seafront and Muddies for sunrise breakfast
Stayed 1 night in Nov 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The shower was terrible, no water pressure. The rooms are not sound proofed. We could hear the bathroom of the room above us being used. The staff were very friendly, and it was nice to have the room serviced daily. We had no trouble with car parking even though there were not many spaces. Location was great, close enough to walk everywhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay fairly close to the action free parking is great lo ely views from ocean side room. Lovely helpful staff a 24/7 desk is a bonus
Stayed 3 nights in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
The room was clean and comfortable and a very good service was done after our first night. Staff were friendly and helpful. The handy location and great view from our balcony were welcome.
Stayed 2 nights in Oct 2025

8/10 Good

Samrat

Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Roelof De

Stayed 8 nights in Sep 2025

8/10 Good

Kaleb

Travelled with family
Liked: Cleanliness, staff & service, amenities
Restaurants nearby
Stayed 2 nights in Sep 2025

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet position with good view and nearby facilities
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy and safe parking, and great service
Stayed 1 night in Oct 2025

10/10 Excellent

Ana Liza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is very clean and very comfortable, serviced everyday. We get fresh towels everyday, beds are done everyday, we were very thankful. Very close to everything. Public transpo is very easy $1 return trip everywhere we go, no need for car. Lots of restaurants near the hotel. Walk along the esplanade is the best thing everyday, hotel is overlooking the esplanade, only few steps away. Our stay was very convenient. Price is very good for the location. Peter(owner) and all the staff were very nice and very helpful. Place is well maintained. Close to all the attractions. Definitely will book again. Very convenient to everything we needed. Thank you.
Stayed 9 nights in Sep 2025

10/10 Excellent

barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an ideal location. It is close to all the Cairns restaurants but just far enough away to be much quieter than most. It is on the Esplanade and opposite the amazing Muddy's playground area which provides hours of free entertainment for young children. The staff were all helpful and friendly, with special mention going to liv, for her friendly and helpful service.We had a room on the top floor facing the Cairns waterfront and we enjoyed watching all the boats/ships coming and going. I probably shouldn't be sharing this hidden gem as we will definitely want to be returning in the future!
Stayed 8 nights in Sep 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Sam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New pool area was great and staff were lovely. It feels like they are doing their best with an old building. Rooms are clean and comfortable. Walkable distance from the shops and Muddy’s playground and cafe is right outside if you can’t be bothered walking. Top tip: great food in muddy’s but be prepared for the wait as it gets very busy.
Stayed 5 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean lovely staff; close seafront easy walk to restaraunts
Stayed 1 night in Sep 2025