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Pullman Cairns International

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for Pullman Cairns International

Hypo-allergenic bedding, minibar, in-room safe, desk
View from property
Outdoor pool, pool loungers
Lobby
Rejuvenated Deluxe Room Twin, Harbour View | View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Housekeeping
The current price is NZ$335
includes taxes & fees
16 Sept - 17 Sept

Explore the area

View map
17 Abbott Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Reef Fleet Terminal
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Grand Superior City Mountain Twin

Grand Superior City Mountain Twin

Grand Superior City Mountain Twin

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Harbour View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 80 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 72 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Deluxe Room, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Deluxe Room, Harbour View

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Rejuvenated Superior Room, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Superior Room, Mountain View

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite (Executive)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite (Executive)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Deluxe Room Twin, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Deluxe Room Twin, Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Rejuvenated Superior Room Twin, City Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Superior Room Twin, City Mountain View

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Double Beds, Mountain View

8.4 out of 10
Very good
(27 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Double Beds, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Double Beds, Harbour View

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed, Harbour View

8.0 out of 10
Very good
(28 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Mountain View

Classic Room, 1 Queen Bed, Mountain View

Classic Room, 1 Queen Bed, Mountain View

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Harbour View Room Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Harbour View Room Twin

  • Sleeps 4

View all photos for Superior City Mountain View King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior City Mountain View King Room

  • Sleeps 2

View all photos for Superior City Mountain View Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior City Mountain View Twin Room

  • Sleeps 4

View all photos for Grand Superior City Mountain Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Superior City Mountain Twin

  • Sleeps 4

View all photos for Executive Suite City Mountain View King

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite City Mountain View King

  • Sleeps 3

View all photos for Deluxe Harbour View King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Harbour View King Room

  • Sleeps 2

View all photos for Deluxe Harbour View Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Harbour View Twin Room

  • Sleeps 2

View all photos for Classic Harbour View Room Queen

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Harbour View Room Queen

  • Sleeps 2

View all photos for Executive Suite Harbour View King

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite Harbour View King

  • Sleeps 3

View all photos for Classic City Mountain View Room Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic City Mountain View Room Twin

  • Sleeps 4

View all photos for Superior Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Executive Suite

  • Sleeps 2

View all photos for Classic City Mountain View Room Queen

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic City Mountain View Room Queen

  • Sleeps 2

About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Pullman Cairns International. Within just a 10-minute stroll, you'll find popular attractions like Cairns Esplanade and Reef Fleet Terminal. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the hot tub. The restaurant, Coco's Restaurant, is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym, Hot tub and pool loungers. 2153 square feet (200 square metres) of event facilities include 11 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily. There's also self parking, along with the convenience of car rentals on site. .Near this 5-property class Cairns Central Business District hotel, you'll find Cairns Central Shopping Centre.

What's nearby

  • Cairns Esplanade - 3 min walk - 0.3 km
  • Reef Fleet Terminal - 5 min walk - 0.4 km
  • Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 15 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • ‪Hemingway’s Brewery - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬4 min walk
  • ‪Bar 36 - ‬3 min walk
  • ‪The Chambers - ‬5 min walk
  • ‪Cafe Sunrise - ‬4 min walk

About this property

Pullman Cairns International

Luxury hotel with full-service spa and 24-hour fitness centre
Pullman Cairns International offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Pullman Cairns International. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

  • 1 building
  • 321 guestrooms or units
  • 16 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pullman Cairns International offers 321 accommodations with minibars and a safe. Rooms open to balconies. A pillow menu is available. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Similar properties

Outdoor pool, pool loungers

Hilton Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,004 reviews
The price is NZ$346
includes taxes & fees
19 Sept - 20 Sept
Hilton Cairns

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 39 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco's Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,153 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 39 per person
  • Covered self-parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Rollaway bed fee: AUD 60.00 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Frequently asked questions

What is the cancellation policy at Pullman Cairns International?

Pullman Cairns International offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Cairns International?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Pullman Cairns International on 16 Sept 2025 start from NZ$334.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Cairns International?

Yep, Pullman Cairns International has a secured covered self car park for AUD 20 per day.

Are there any beaches close to Pullman Cairns International?

The closest beach to Pullman Cairns International is Yorkeys Knob Beach (12.6 km).

Is there a spa on site at Pullman Cairns International?

Yep, there is an onsite spa at Pullman Cairns International. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Pullman Cairns International have a pool?

Pullman Cairns International has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Pullman Cairns International a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pullman Cairns International.

Is Pullman Cairns International family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Pullman Cairns International is a hit with families.

Does Pullman Cairns International serve breakfast?

Yeah, guests can't get enough of the cooked-to-order brekkie here! Served daily, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Pullman Cairns International?

No, Pullman Cairns International does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Cairns International?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Pullman Cairns International?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Pullman Cairns International?

No, pets are not allowed.

Pullman Cairns International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1000 reviews
Rating 8 - Good. 301 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff. Felt like a proper hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Beautiful dining options, wonderful staff and clean and tidy rooms. Will be back!
Stayed 4 nights in Aug 2025

2/10 Terrible

Trifon

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Dining options were pricey, Service not up to Standard. Request weren't met.
Stayed 3 nights in Aug 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on check-in were fantastic as were staff helping to book tours. Restaurant staff were excellent. Room was spacious with a lovely view and well appointed. Great bathroom.
Stayed 5 nights in Jul 2025

10/10 Excellent

Leigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, rooms were fabulous and comfortable, dining / menu had a good range. Staff very helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great atmosphere. Food a bit expensive
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful reception and great location.
Stayed 1 night in Jul 2025

8/10 Good

Phillip

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Pullman is spotlessly clean The staff are wonderful can’t do enough to help The only downside was the pool area is being replaced so there’s no pool and I feel we should of been told this as we would of stayed somewhere else I feel we should of been offered some sort of discount for not having a pool We were told we could use other pools around the area and they would pay for an uber but it’s not always something you plan sometimes you just want to nip down for a swim for half hour so waiting around for an uber is not always convenient
Stayed 7 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
lovely hotel from the moment you walk in to when you go to your room! Staff are very welcoming and assisting even if youre just their for one night. Will definately be back
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanness and friendlyness
Stayed 7 nights in Jun 2025

6/10 Okay

Robert

Stayed 2 nights in Jun 2025

6/10 Okay

Geoff

Liked: Cleanliness, property conditions & facilities
Solve your check-in problems. Absolutely hopeless
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 3 nights in May 2025

10/10 Excellent

Ernst, Jannali

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was always welcoming and helpful. Exellent breakfast with good variety. Rooms very clean spacious and modern. Exellent location close to harbour and esplanade at the waterfront.
Stayed 5 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Walking distance to great food, esplanade and easy to book tours etc. If staying recommend Heather's Private Transfers and Tours. She picked us up at the hotel and was our private guide for a trip to Paronella Park. .. stopping off at Milla Milla Falls for a swim. Wonderful time.
Stayed 3 nights in May 2025

10/10 Excellent

frances

Liked: Cleanliness, amenities, property conditions & facilities
Great staff Albeit a little dated , subtle updates Great decor
Stayed 7 nights in May 2025

10/10 Excellent

Voula

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here. Will be back
Stayed 7 nights in May 2025

4/10 Poor

Bronwyn

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointed that we went told the pool and spa weren’t available at the hotel, they gave you the option to go across to the hotel over the road or to the there other hotel to use there pool. I chose this hotel for the pool and spa. I would have book another one if I’d known so I didn’t have to walk somewhere else. No discount was offered for the inconvenience. Very poor of the hotel not to even tell you when you checked in either.
Stayed 1 night in May 2025

10/10 Excellent

larry

Stayed 6 nights in Apr 2025

2/10 Terrible

gary craig

Travelled with family
Disliked: Amenities, property conditions & facilities
Was not informed about the pool being closed which was disappointing as we were there for a relaxing holiday. No balcony furniture, no bath robes, room smelt musty. 3 star at best, definitely not 5 star. Wasted 5 day break, never again.
Stayed 5 nights in May 2025

10/10 Excellent

Aminah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 stay in Cairns

Everything was just outstanding. Highly recommend if you are staying in Cairns.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dylan (A.Mgr) at Front Desk was so friendly and warm - was a great way to start the stay.
Stayed 1 night in May 2025

10/10 Excellent

Lina

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Large room with balcony
Stayed 7 nights in Apr 2025