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Sarayi Boutique Hotel

4.0 star property

Photo gallery for Sarayi Boutique Hotel

Breakfast, lunch and dinner served
Studio Room - Pet friendly | View from room
Point of interest
Ocean View One Bedroom Apartment - No Pets
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
95 Williams Esplanade, Palm Cove, QLD, 4879
  • Place, Palm Cove Beach
    ‪2 min walk‬
  • Place, Vie Spa Palm Cove
    ‪13 min walk‬
  • Place, Macalister Range National Park
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio Room - Pet friendly

Studio Room - Pet friendly | View from room

Studio Room - Pet friendly

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 1 Single Bed

View all photos for Hotel Room

Hotel Room

Hotel Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom Apartment - No Pets

Mountain View One Bedroom Apartment - No Pets

Mountain View One Bedroom Apartment - No Pets

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View One Bedroom Apartment - No Pets

View from room

Ocean View One Bedroom Apartment - No Pets

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Spa One Bedroom Apartment - No Pets

Free toiletries, hair dryer, towels

Ocean View Spa One Bedroom Apartment - No Pets

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room (Not Pet-Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for One-Bedroom Apartment with Ocean View and Spa Bath (No Pets!)

Blackout curtains, iron/ironing board (on request), bed sheets

One-Bedroom Apartment with Ocean View and Spa Bath (No Pets!)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

One Bedroom Apartment with Mountain View

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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  • Pool
  • Parking included
  • Free Wi-Fi
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5.2 out of 10, 14 reviews
The price is NZ$224
includes taxes & fees
26 July - 27 July
The Oceanfront Cairns

About the area

Cairns

At Sarayi Boutique Hotel you'll be 1 km (0.6 mi) from Palm Cove Beach and 3.9 km (2.4 mi) from Kewarra Beach. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self-parking. .The café, The Underground, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to yoga classes and Pilates classes. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Palm Cove hotel include Smithfield Shopping Centre and Skyrail Rainforest Cableway Station.

What's nearby

  • Palm Cove Beach - 2 min walk - 0.2 km
  • Vie Spa Palm Cove - 13 min walk - 1.1 km
  • Macalister Range National Park - 3 min drive - 2.1 km
  • Kewarra Beach - 8 min drive - 6.7 km
  • Cairns Esplanade - 24 min drive - 27.6 km

Getting around

  • Redlynch Station - 21 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 27 min drive

Restaurants

  • ‪Nu Nu Restaurant - ‬10 min walk
  • ‪Burger Inn - ‬10 min drive
  • ‪Kewarra Village Takeaway - ‬7 min drive
  • ‪Trinity Beach Tavern - ‬11 min drive
  • ‪Ellis Beach Bar & Grill - ‬6 min drive

About this property

Sarayi Boutique Hotel

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Sarayi Boutique Hotel. An airport shuttle during limited hours and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This Colonial Cairns hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Conference rooms
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sarayi Boutique Hotel offers 26 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels.

Guests can make use of the in-room fridges and microwaves. Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

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Mantra Amphora
Palm Cove
  • Pool
  • Spa
  • Kids’ pool
  • Air-conditioning
4.3 out of 5, Excellent, 1,002 reviews
The price is NZ$369
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to midnight
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Underground

Things to do

  • 9-hole adjacent golf course
  • Outdoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch HDTV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for AUD 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 31.00 per person (one-way)
  • Airport shuttle fee per child: AUD 15.50 (one-way), (from 2 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Sarayi
Sarayi Hotel
Sarayi Hotel Palm Cove
Sarayi Palm Cove
Sarayi, Palm Cove Hotel Palm Cove
Sarayi Boutique Hotel Palm Cove
Sarayi Boutique Hotel
Sarayi Boutique Palm Cove
Sarayi Boutique
Sarayi Boutique Hotel Hotel
Sarayi Boutique Hotel Palm Cove
Sarayi Boutique Hotel Hotel Palm Cove

Frequently asked questions

What is the cancellation policy at Sarayi Boutique Hotel?

Sarayi Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sarayi Boutique Hotel?

Yep, Sarayi Boutique Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Sarayi Boutique Hotel?

Yep, Sarayi Boutique Hotel is a short 13-minute walk from Palm Cove Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Sarayi Boutique Hotel?

No, there is no spa at this property. Vie Spa Palm Cove is a short 13-minute walk away.

Does Sarayi Boutique Hotel have a pool?

Sarayi Boutique Hotel has an outdoor pool.

Is Sarayi Boutique Hotel family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Sarayi Boutique Hotel is a hit with families.

Is there a free airport shuttle available at Sarayi Boutique Hotel?

No, but there's an airport shuttle that runs from 6 AM - midnight for a fee.

Is there a bar or restaurant at Sarayi Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sarayi Boutique Hotel?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Is there a golf course on site at Sarayi Boutique Hotel?

There is a golf course next to Sarayi Boutique Hotel.

Sarayi Boutique Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 167 out of 449 reviews
Rating 8 - Good. 175 out of 449 reviews
Rating 6 - Okay. 66 out of 449 reviews
Rating 4 - Poor. 31 out of 449 reviews
Rating 2 - Terrible. 10 out of 449 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic customer service
Stayed 1 night in Jul 2022
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Unit was clean and had what we needed. But outside needed cleaning up.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Jo

Disliked: Staff & service, property conditions & facilities
A bit old and needs uplift
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Darryl

No TV reception in first room so had to shift rooms. Second room TV on strange angle facing to ceiling. Suggest wall mount.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn't answer the phone during the day
Stayed 3 nights in Jun 2022
Verified

4/10 Poor

Jenny

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location great. Beds comfy. On arrival no advice on room eg milk in fridge. Empty water bottle in fridge. No bin in toilets. No water tumblers. Rooms very plain no lounge chair in room. Mo compendium for information. Room does not look 4 starand very unlike websire photos. Pool was clean but all deserted no shade or shelter around pool. Undergoing renovations to one area which should be divulged on booking. No on sight restaurant as advertised. Total waste of money for the amiunt i paid.
Stayed 3 nights in Apr 2022
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
It is a clean room with a comfortable bed and a hotel with good coffee cups and in the middle of Palm Cove.
Stayed 1 night in Mar 2022
Verified

4/10 Poor

Trudy

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
great location great staff grear food at the Underground. It will be good when the renos are finished
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Louise

Liked: Cleanliness
Disliked: Staff & service
Great location on the beach front. Didn’t see any staff, got our key from a lock-box.
Stayed 1 night in Feb 2022
Verified

4/10 Poor

Gregory

Disliked: Cleanliness, amenities, property conditions & facilities
More cheap, than Boutique! Abandoned reception and restaurant gave a twilight zone feel. No blanket, dirty cups. No extra pillows. With an outdoor area ripe for a warm tv makeover series.
Stayed 3 nights in Feb 2022
Verified

8/10 Good

Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very clean room, good value.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Alia

Liked: Cleanliness
Location is excellent. Room was more dated than the photos depicted.
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

Kerrie

Liked: Cleanliness, staff & service
Stay was good except did not get room that was booked
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Annie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unfair and a little sneaky when booking I booked two beds as I was staying with my 25 yr old son but when I got there she charged me an extra $40 to make up the extra bed. Very disappointed ☹️
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room..... N the young lady that works there made the stay very pleasant!! She deserves a payrise!!
Stayed 4 nights in Nov 2021
Verified

4/10 Poor

Robert

Disliked: Staff & service, amenities, property conditions & facilities
Positives - Great location and king bed was comfy. Negatives - Reception was unattended for over 20mins. Phone calls were not answered, had to search for the only person working, and they were servicing a room. Smelly room, very tired, needs a major facelift.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Judy

Lovely location but slightly let go.
Stayed 4 nights in Sep 2021
Verified

6/10 Okay

Grant

Disliked: Staff & service, property conditions & facilities
Disappointing return to this hotel. We remember many years ago that it was excellent but now it is very tired and needs a major refurbishment. It is obviously being run on a shoestring and it shows. Shame as it is in a prominent position and worthy of being returned to its former high standard.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property! It’s in an excellent location, right in the middle of Williams Esplanade. The rooms I’ve stayed in are very spacious and have everything you need – crockery, microwave, fridge, coffee/tea…and more. The staff were friendly, and always super helpful and accommodating. Sure there’s a few things that may need to be upgraded, but considering the last year and a half we’ve had, it’s more than understandable. The pool on the roof is a real treat. It’s a great place to catch the last of the day’s sun, with a gorgeous view, and more often than not I had it to myself. Bliss. My room was on the ground floor off the lobby, and I left the courtyard door open to sleep to the sound of the ocean. Palm Cove is a little treasure of a place and Sarayi is a great find and value for money (especially outside peak months July-August)
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Everything was tired and needed repair. The wifi was down on both days of our stay.
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Room was not ready at 4pm!
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Like other reviews we found the accommodation basic. Apparently this is what you get for $200 a night at Palm Cove. Now we know we need to pay more for well maintained and properly cleaned accommodation. If you just want a bed and basic NO FRILLS then that is OK, but for this business to claim they are 4.5 stars is false advertising.
Stayed 3 nights in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Aircon faulty. Generally run down property. Cheap bedding.
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
A unique place and close to the beach.
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to all the cafes & restaurants. Clean apartment. Not many car parks at actual property so finding one close by was challanging.
Stayed 1 night in May 2021