Shangri-La The Marina, Cairns

5.0 star property

Photo gallery for Shangri-La The Marina, Cairns

View from room
Property video
Exterior
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$297
includes taxes & fees
31 May - 1 June

Explore the area

View map
Pierpoint Road, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Esplanade Lagoon
    ‪3 min walk‬
  • Place, Cairns Marlin Marina
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

Executive Marina View Suite

  • Sleeps 2

Deluxe Sea View King

9.4 out of 10
Exceptional
(42 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(38 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Executive Marina View King

9.0 out of 10
Wonderful
(35 reviews)
  • Marina view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Marina View Suite

8.4 out of 10
Very good
(9 reviews)
  • Marina view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Marina View Twin

8.8 out of 10
Excellent
(18 reviews)
  • Marina view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Horizon Club Marina View Room King

8.8 out of 10
Excellent
(30 reviews)
  • Marina view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • Marina view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

One Bedroom Suite King

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Horizon Club Suite 1 King

9.4 out of 10
Exceptional
(8 reviews)
  • Marina view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room Twin

9.0 out of 10
Wonderful
(37 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room King

9.0 out of 10
Wonderful
(95 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

Royal Suite

  • Sleeps 2

Horizon Club Suite

  • Sleeps 2

Deluxe King Room with Sea View

  • Sleeps 2

Deluxe Twin Room with Sea View

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Horizon Club King Room With Marina View

  • Sleeps 2

Horizon Club Twin Room With Marina View

  • Sleeps 2

Executive King Room with Marina View

  • Sleeps 2

Executive Twin Room with Marina View

  • Sleeps 2

One Bedroom Twin Suite

  • Sleeps 2

Horizon Club, Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

Horizon Club City View Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

One Bedroom Suite

  • Sleeps 2

Horizon Club Marina View Room

  • Sleeps 2

Executive Marina View Room

  • Sleeps 2

You may also like

About the area

Cairns

Shangri-La The Marina, Cairns puts you in the heart of Cairns, connected to a shopping centre and within a 20-minute stroll of Cairns Esplanade and Reef Fleet Terminal. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The Backyard is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, kids' swimming pool and pool loungers. 4456 square feet (414 square metres) of event facilities include 18 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 5-property class Cairns Central Business District hotel include Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway Station.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Esplanade Lagoon - 3 min walk - 0.3 km
  • Cairns Marlin Marina - 3 min walk - 0.3 km
  • Reef Hotel Casino - 5 min walk - 0.4 km
  • Cairns Night Markets - 5 min walk - 0.5 km

Getting around

  • Cairns Station - 17 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Dundees on the Waterfront - ‬3 min walk
  • ‪Bar 36 - ‬4 min walk

About this property

Shangri-La The Marina, Cairns

Shangri-La The Marina, Cairns offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 18 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4456 square feet (414 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury Shangri-La The Marina, Cairns. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 255 guestrooms or units
  • 5 levels
  • 4456 sq ft of conference space
  • 414 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Shangri-La The Marina, Cairns offers 255 accommodations with laptop-compatible safes and complimentary bathrobes. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (4,456 square foot of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (96 centimetre high)
  • Height-adjustable showerhead
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19.00 for children
  • Covered self-parking fee: AUD 30.00 per day (in/out privileges)
  • Valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Shangri-La Hotel Marina

Shangri-La Hotel Marina Cairns

Shangri-La Marina Cairns

Shangri-La Marina Hotel

Shangri-La Hotel, The Marina, Cairns Hotel Cairns

Shangri La Hotel The Marina

Shangri La The Marina, Cairns

Shangri-la The Marina, Cairns Hotel

Shangri-la The Marina, Cairns Cairns

Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

What is the cancellation policy at Shangri-La The Marina, Cairns?

Shangri-La The Marina, Cairns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on 31 May 2026 start from NZ$297, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La The Marina, Cairns?

Yep, Shangri-La The Marina, Cairns has a covered self car park with in/out privileges for AUD 30.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Shangri-La The Marina, Cairns?

The closest beach to Shangri-La The Marina, Cairns is Yorkeys Knob Beach (12.2 km).

Does Shangri-La The Marina, Cairns have a pool?

Shangri-La The Marina, Cairns has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What makes Shangri-La The Marina, Cairns a romantic place to stay?

Al fresco dining and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Shangri-La The Marina, Cairns.

Is Shangri-La The Marina, Cairns family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Shangri-La The Marina, Cairns is a hit with families.

Does Shangri-La The Marina, Cairns serve breakfast?

You bet, guests give top marks to the buffet brekkie here! Offered daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Shangri-La The Marina, Cairns?

No, Shangri-La The Marina, Cairns does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La The Marina, Cairns?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Shangri-La The Marina, Cairns?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Shangri-La The Marina, Cairns?

No, only service animals are allowed.

Shangri-La The Marina, Cairns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were lovely and clean. Staff very helpful. I was caught off guard with having to pay $30 a day for parking, so moved car around free parking on the Esplanade.
Stayed 2 nights in May 2026

10/10 Excellent

colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, friendly Staff and lovely room, view and pool
Stayed 6 nights in Apr 2026

10/10 Excellent

Barbro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Apr 2026

10/10 Excellent

Grayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2026

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 1 night in Mar 2026

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really clean, staff were really friendly. The location is close to the shops. But I don’t know why you are saying they have in room massage when they don’t
Stayed 4 nights in Feb 2026

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was ready in a timely manner and all the staff at reception were very friendly and helpful. It was also lovely that house service called in to check if everything was ok and if we needed anything even when the room had already been serviced during the day. Our room was nice and clean. We did enjoy the breakfast service provided every morning which was lovely. We also enjoyed the evening service of canapes and drinks. The only negative was that even with such a huge TV there wasn't any options for us to login to our streaming services - like Netflix etc or cast to it due to the TV not being on a network. we had to watch basic digital tv which was quite painful. We did also on checking out raised an issue with the room that there was water ingress coming through the ceiling in the main bedroom. Overall we'd highly recommend staying here.
Stayed 7 nights in Feb 2026

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed four nights at Shangri-La The Marina, and the experience was thoroughly enjoyable. The magnificent marina and ocean views from our room were a standout feature, creating a relaxing atmosphere throughout our stay. The hotel’s location is exceptional—central, convenient, and within easy walking distance of the Esplanade, restaurants, and local attractions.
Stayed 4 nights in Feb 2026

6/10 Okay

Cameron

Liked: Cleanliness
Check in was ridiculously inefficient. Talking to others that were already checking in, no welcome. Just, pay for parking, need credit card deposit all about money. Also tried to overcharge for washing Would not stay there again
Stayed 3 nights in Feb 2026

10/10 Excellent

Antoinette

Stayed 1 night in Jan 2026

10/10 Excellent

Xiaosha, Lexington

Stayed 3 nights in Feb 2026

10/10 Excellent

DAVID

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff were very friendly and accommodating. We loved the pool area too
Stayed 4 nights in Feb 2026

10/10 Excellent

Shaomin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is great!
Stayed 3 nights in Feb 2026

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and well appointed, all staff wee friendly and polite
Stayed 3 nights in Feb 2026

10/10 Excellent

GUO NIAN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best location,best services!
Stayed 2 nights in Feb 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Service n big room
Stayed 1 night in Feb 2026

8/10 Good

Ian

Liked: Cleanliness, staff & service
Room was good, gave us an upgrade to harbor view, staff we're good also,
Stayed 4 nights in Feb 2026

10/10 Excellent

Susanne

Stayed 5 nights in Jan 2026

10/10 Excellent

NICOLA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spacious room with all the amenities needed. Easy check in and special Thank you to Niklas for assisting with our bags and car, a nice warm welcome. Will definitely stay again when next in Cairns.
Stayed 2 nights in Feb 2026

10/10 Excellent

Stephanie

Stayed 4 nights in Jan 2026

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Clean spacious room and bathroom.
Stayed 3 nights in Jan 2026

10/10 Excellent

Molida

Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great views with a spacious room . Extremely clean and the staff were fabulous.
Stayed 7 nights in Jan 2026