Villa Shangri-La

3.0 star property

Photo gallery for Villa Shangri-La

Property grounds
Interior entrance
Sun deck
Iron/ironing board, cots/infant beds
Fridge, microwave, oven, stovetop

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
288 Sheridan St Cairns, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪5 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪10 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

Standard Apartment, 1 Bedroom, Kitchen (apartment)

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Apartment, 2 Bedrooms, Kitchen (apartment)

  • 48 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

About the area

Cairns

At Villa Shangri-La you'll be within just a 15-minute stroll of Cairns Esplanade and Cairns Esplanade Charles Street Parkland. Highlights at this motel include an outdoor swimming pool, free self-parking and in-room kitchens. .This smoke-free motel offers a garden, barbecues and tour/ticket assistance. Additionally, you'll find laundry facilities. .Attractions within a 10-minute drive of this 3-property class Cairns North motel include Reef Fleet Terminal and Esplanade Lagoon.

What's nearby

  • Cairns Esplanade - 5 min walk - 0.5 km
  • Cairns Esplanade Charles Street Parkland - 10 min walk - 0.8 km
  • Cairns Central Shopping Centre - 3 min drive - 2.1 km
  • Cairns Night Markets - 4 min drive - 2.5 km
  • Esplanade Lagoon - 6 min drive - 3.6 km

Getting around

  • Cairns Station - 3 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 5 min drive

Restaurants

  • ‪Muddy's Cafe - ‬3 min drive
  • ‪Smith Street Cafe - ‬9 min walk
  • ‪Dunwoodys - ‬4 min walk
  • ‪Paradise Cafe - ‬2 min drive
  • ‪Coral Hedge Brasserie - ‬18 min walk

About this property

Villa Shangri-La

As a guest of Villa Shangri-La, you'll find an outdoor pool, barbecue grills, and tour/ticket assistance. Villa Shangri-La also features a garden and laundry facilities. The front desk is open around the clock. Free self parking is available.

This 3-star Cairns motel is smoke free.

  • 6 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site
Villa Shangri-La offers 6 air-conditioned accommodations with coffee/tea makers and a ceiling fan. Accommodation at this 3-star motel has kitchens or kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 8.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 8.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

Property is also known as

Shangri Cairns
Villa Shangri
Villa Shangri Cairns
Villa Shangri-la Motel Cairns North
Villa Shangri-la Motel
Villa Shangri-la Cairns North
Villa Shangri-la
Villa Shangri-la Motel
Villa Shangri-la Cairns North
Villa Shangri-la Motel Cairns North

Frequently asked questions

What is the cancellation policy at Villa Shangri-La?

Villa Shangri-La offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Villa Shangri-La?

Yep, Villa Shangri-La has a free self car park.

Are there any beaches close to Villa Shangri-La?

The closest beach to Villa Shangri-La is Palm Cove Beach (19.4 km).

Does Villa Shangri-La have a pool?

Villa Shangri-La has an outdoor pool.

Is Villa Shangri-La family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Villa Shangri-La is a hit with families.

Is there a free airport shuttle available at Villa Shangri-La?

No, Villa Shangri-La does not offer an airport shuttle service.

What time are check-in & check-out at Villa Shangri-La?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Villa Shangri-La?

No, only service animals are allowed.

Villa Shangri-La Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 77 reviews
Rating 8 - Good. 28 out of 77 reviews
Rating 6 - Okay. 20 out of 77 reviews
Rating 4 - Poor. 13 out of 77 reviews
Rating 2 - Terrible. 9 out of 77 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, room comfort

Cheap and clean

You get what you pay for.clean.comfortable and great service.5 min walk to city center. 2 minute walk to waterfront.nice pool.shops close.
Stayed 4 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

bit noisy in road front rooms

bit noisy in front room. could have been a lot more comfy with a decent couch
Stayed 3 nights in Aug 2018
Verified

8/10 Good

ben

Liked: Cleanliness, staff & service, room comfort

Good for the money

Out of town a bit, but there is a bus stop right out front for ease of getting into the city, overall good value for money
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed for 3 nights, but the unit was great and met all my requirements.
Stayed 3 nights in May 2018
Verified

6/10 Okay

aila

Nice hotel..

It was a nice hotel but a little bit far from the main city for me but overall it's was good to stay in a nice clean room for the rest of my holiday in cairns.
Stayed 3 nights in Oct 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not stay it was filthy and not safe in that a

Would not recomend to anyone lovely place cairns but no
Stayed 8 nights in Aug 2017
Verified

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort

This hotel is very run-down and needs maintenance

Although the Manager was helping and nice, the hotel was a shambles and nothing like the pictures shown in the Wotif photos. This Hotel is very old and the locals suggested that it needs knocking down completely and starting anew. It seems the public needs a Government Authority made to regulate this industry, because this is not what it seemed in your advertising and fell well short on what we expected for our money's worth. I will be lobbying Government for an Authority to be made to regulate this industry, because of such shortfalls. We want tourists to come back and share good stories about the places they visit in Queensland and Australia, not the opposite!
Stayed 4 nights in Aug 2017
Verified

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plus jamais!

Chambre très sale (cafards morts dans la salle de bains et sous les draps, une couche de poussière noire sur la table à manger, le sol sale) et très brouillant. Les fenêtres donnent sur la seule grande route de la ville, très passante même la nuit.
Stayed 2 nights in Aug 2017
Verified

4/10 Poor

Ken

Disliked: Property conditions & facilities

Disappointing

I expected more. When we got to the room there were no towels, soap, hair care products and no milk. The coffee and tea packets were on the table but were never replenished. The towels were given after we asked but nothing else. The rooms are not made up or the room cleaned in the four days we were there. The shower had a crack in the glass and the wall had lost paint where it looked like furniture had been dragged along it. Not worth the money.
Stayed 4 nights in Jul 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great welcome the Lady manager was very kind and helpful and gave us extra covers for the beds. We had to change the chairs as the others we're not suitable for two disabled people. The apartment is not suitable for disabled people, especially the shower they could not get into it. The apartment smelt and was not very clean, and the China leaves a lot to be desired. Overall we did enjoy our stay, but we won't go back.
Verified

6/10 Okay

Keiran

Liked: Cleanliness, staff & service, room comfort

Spacious room, comfortable interior.

Quiet motel room with good amenities including a kitchen.
Verified

2/10 Terrible

Brenden

Disliked: Cleanliness, property conditions & facilities, room comfort

Photos - completely deceptive pool is a frog pond

We booked 3 rooms and 2 of the rooms didnt stay and went elsewhere on check in. Absolutely disgusting. Pool was half empty and green. Whole hotel was dirty and totally unappealing. Wouldnt recommend to anyone
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sized kitchen and rooms as well as friendly and helpful staff.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Old basic motel close to most things

We enjoyed our stay as we used the motel as a place to sleep and have breakfast. It was clean but badly in need of a paint job, the powerful hot shower was great. A single room apartment with separate kitchen/lounge area, i think we got what we paid for and expected, only would use when discounted. It is on main road so a little bit noisy though the 2 bedroom apartments are closer to the main road. Very close to airport and other amenities. The lady at the front desk was helpful with booking skyrail etc.
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Budget accomodation, room oK,

Room OK, building needs maintenance , office Canopy torn and old, and old pool needs maintaining. It is important to give initial good impression, my impression was that place not maintained,
Verified

2/10 Terrible

KIT YING

Disliked: Staff & service, property conditions & facilities, room comfort

不要選擇,有賊入屋!

請不要選擇這間住宿,因為夜晚完全沒有保安措施,會有賊入屋偷東西,小心為上!
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

You get what you pay for

This place is in need of renovations. It was clean and the staff were helpful and friendly but it is old and the balcony, especially, was a little scary with a young child. The pool was very clean.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
room was dirty paint falling off ceiling heaps of dust in room affected my sinus didn't sleep well at all the advertisement on internet was not true. Wont be back Again
Verified

4/10 Poor

Graham

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very basic,very old.

Hotel is old,rooms are adequate at best,noisy location--main road. All furniture is old including TV,non digital,no cable,no dvd.
Verified

4/10 Poor

Pia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ok til prisen

Vi havde brug for et billigt hotel til overnatning. På den måde er det ok. Hotellet ligger lige ud til byens mest trafikerede vej... Der er ikke aircondition, men en fane i loftet, som fint kunne overdøve trafikken. Vi var her i juli, men der er jo stadig over 20 grader om natten. Personalet er meget hjælpsomme og imødekommende.
Verified

6/10 Okay

Denise

Facilities: Everyday; Value: Reasonable; Service: Polite; Cleanliness: Tidy, Clean, Neat;
Verified

4/10 Poor

scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby, Run-down, Horrible; Value: Rip-off; Service: Inferior, Sloppy, Awful; Cleanliness: Filthy, Grubby; I suggest wotif take this motel off their books before some other poor family unwittingly books it
Verified

6/10 Okay

Aga

Disliked: Cleanliness, property conditions & facilities
Facilities: Bare minimum; Value: Fair price; Service: Helpful; Cleanliness: Smelly; very dark smelly depresing place - not good for great familly holiday!!!
Verified

8/10 Good

Pam

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Affordable; Service: Professional, Courteous; Cleanliness: Pleasant;
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facilities: Ageing and quite noisy; Value: Reasonable;