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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
View from room
Exterior
55-inch LED TV with satellite channels, TV
3 outdoor pools, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • All-inclusive
The current price is NZ$917
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪4 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪45 min drive‬
  • Place, North Beach
    ‪46 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite with Round Jacuzzi

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite with Round Jacuzzi

9.8 out of 10
Exceptional
(35 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 89 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 267 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 173 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

1 bedroom, premium bedding, down duvets, pillow-top beds

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 173 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 112 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Beloved Playa Mujeres - Couples Only All Inclusive. You'll be 1.7 km (1.1 mi) from Punta Sam Ferry Terminal and 3.1 km (1.9 mi) from Playa Mujeres Golf Club. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at The Beloved Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The fine-dining restaurant, Le Bisou, is open for breakfast and dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site marina, gym and Turkish bath/hammam. Plus you'll find free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Playa Mujeres property include El Meco Archaeological Site and Museo Iconografico de la Carrera Panamericana.

What's nearby

  • Punta Sam Ferry Terminal - 19 min walk - 1.6 km
  • Playa Mujeres Golf Club - 4 min drive - 3.2 km
  • Isla Mujeres Ferry Terminal - 45 min drive - 8.4 km
  • North Beach - 46 min drive - 8.7 km
  • Dolphin Discovery - 50 min drive - 11.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪The Deli - ‬19 min walk
  • ‪The Rooftop - ‬6 min drive
  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪El Suspiro - ‬9 min drive
  • ‪Blanca Blue - ‬6 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Adults-only beachfront property with 3 outdoor pools
Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Beloved Playa Mujeres - Couples Only All Inclusive, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

A hot tub, a fitness centre, and spa services are also featured at the luxury Beloved Playa Mujeres - Couples Only All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 109 guestrooms or units
  • 4 levels
  • 10 buildings
  • 5 dining venues
  • 6 bars or lounges
  • Built in 2009
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Beloved Spa has 14 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.6 out of 5, Wonderful, 1,306 reviews
The price is NZ$813
includes taxes & fees
5 Oct - 6 Oct
Excellence Playa Mujeres - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mar
  • La Isla Trattoria
  • Le Bisou
  • Lupita Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (79 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (75 centimetre high)

More

  • 10 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beloved Playa Mujeres - Couples Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

What is the cancellation policy at Beloved Playa Mujeres - Couples Only All Inclusive?

Beloved Playa Mujeres - Couples Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on 1 Oct 2025 start from NZ$917.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Beloved Playa Mujeres - Couples Only All Inclusive?

Yep, Beloved Playa Mujeres - Couples Only All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Beloved Playa Mujeres - Couples Only All Inclusive?

Yep, Beloved Playa Mujeres - Couples Only All Inclusive is a short 6-minute walk from Mujeres Beach. Fun beach activities include scuba diving and parasailing.

Is there a spa on site at Beloved Playa Mujeres - Couples Only All Inclusive?

Yep, The Beloved Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Yep, and guests love it! Beloved Playa Mujeres - Couples Only All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Beloved Playa Mujeres - Couples Only All Inclusive?

Beloved Playa Mujeres - Couples Only All Inclusive features 3 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with Hot tubs, Private jetted baths and pillowtop beds.

What makes Beloved Playa Mujeres - Couples Only All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Beloved Playa Mujeres - Couples Only All Inclusive.

Is Beloved Playa Mujeres - Couples Only All Inclusive family-friendly?

No, Beloved Playa Mujeres - Couples Only All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Beloved Playa Mujeres - Couples Only All Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Beloved Playa Mujeres - Couples Only All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Beloved Playa Mujeres - Couples Only All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Beloved Playa Mujeres - Couples Only All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Beloved Playa Mujeres - Couples Only All Inclusive?

There is a golf course next to Beloved Playa Mujeres - Couples Only All Inclusive.

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 844 out of 1018 reviews
Rating 8 - Good. 118 out of 1018 reviews
Rating 6 - Okay. 27 out of 1018 reviews
Rating 4 - Poor. 8 out of 1018 reviews
Rating 2 - Terrible. 21 out of 1018 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Neal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Boutique style hotel that pampers and caters to your every need. Secluded area that is perfect for anyone that doesn’t want all the hustle and bustle of a big hotel, kids everywhere, and loud music blaring. Peaceful and relaxing. The food was amazing. Gotta get the pastor tacos from the taco truck. Shout out to Christian, Areola, Fabiola. Elvis, and Jose for outstanding service in their respective positions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Very clean and well maintained. Highly recommend. Very friendly staff. We stayed at roon 323. Everyone was very friendly. I would like to also say special thanks to beach concierge Dennise and waiter Louis who were excellent at the beach area. We’re looking forward to come back again
Stayed 5 nights in Jun 2025

8/10 Good

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I’ve stayed in majestic & beloved. I would say beloved had a older crow
Stayed 5 nights in Jun 2025

10/10 Excellent

JESSIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing, quiet, idyllic. We loved the experience. Quiet beach, everything is included so we would just go to the ice cream/coffee shop every couple of hours, like in a story book. We had incredibly high quality breakfast and dinner daily, classy live music at night, the whole resort wasn't too big and was enclosed, isolated from other resorts, and so quiet, and the landscaping was a main focus and was incredible...we loved the different plants and foliage, it was like being in a botanical garden. We loved to walk around and chat and just enjoy each others' company. We are 33 and 39 and most couples there were in their 40s-60s. Everyone seemed in love and enjoying each others' company. Many shimmering swimming pools as well. The AC wasn't working very well in the rooms, it was cold enough but the humidity wasn't being very well controlled. This wasn't a significant issue when compared to the rest of the ideal experience we had. We definitely want to return to this exact resort within the next year.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dariel

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, wonderful staff and delicious food!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Kyle Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Shuangyi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Laurissa

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with great customer service. Fernando our server at the beach was amazing. We were a party of 6 with lots of drink and food orders. He provided exceptional service. Alberto in the breakfast dining area was wonderful as well and helped us make a reservation for dinner. The staff in the spa were equally as wonderful and Estephania, my masseuse, gave me the best massage experience I've ever had. Wonderful place to stay filled with great staff! Hope to return soon!
Stayed 4 nights in Jun 2025

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best vacation I've taken. We visited Beloved for our late Honeymoon/Early 5 Year Anniversary trip and it was everything that we envisioned. We had a Terrace Suite with Plunge Pool and it was even better than expected. The beaches were beautiful and the service from Fernando was the best all week during our stay! Definitely get one of the cabanas if you can afford to. When we weren't at the beach, we were at the pool bar, which as equally as great. As for events, we wanted a quieter vibe, which led to us picking Beloved. However, Marisol had great movie trivia in the lobby and there was wonderful music in the lobby and terrace. Food wise, all of the food and service was great. Brian at Le Bisou, Benito at El Mar, and Alberto at La Isla Trattoria provided the best service. Lastly, the Spa. We went for our included Hydrotherapy session. It was great. But when you sign up for the app, they offer deals so we splurged for a massage - both my wife & I's first. LIFE-CHANGING. Both Griselda and Berenice made us feel comfortable and gave great service. I couldn't recommend Beloved enough and if we choose to visit Mexico again, we have our resort!
Stayed 4 nights in Jun 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and clean. AC was cold! The restaurants were very good.
Stayed 4 nights in Jun 2025

8/10 Good

Ashley, Derby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Before I stayed at the property I seen a lot of reviews saying it’s an older property, but so well up kept. This is very true! We stayed in the two story ocean view casita. Where I seen wear was the indoor hot tub and the outdoor pool you could tell they were older and had been painted over, but it didn’t take away from the beauty of the room. In our opinion the ocean view is just as good as the ocean front if you didn’t want to pay the extra money. The bed was amazing! We’ve stayed in Mexico 12 times and this was the first time that we both slept amazing every night! Loved everything about the room, the upstairs pool area and the stairs going up to the pool can be slippery. Really the only big con is they haven’t upgraded to the key card bracelets, so you have to carry around a room key with you. Which for us we kept demagnetizing it and having to go get new ones almost everyday. Good thing it’s a smaller property! The food was surprisingly very good and some delicious! The clam chowder at el mar was amazing! The sushi and ceviche yum! The taco truck delicious! Good portions too! The drinks are delicious and good variety. The cafe has great coffee drinks and delicious pastries and sweet treats. The staff is amazing and very hospitable. They have some activities that were very fun, we did the sip and paint, bracelet making and watched the magic show and the liquid show. The liquid show is absolutely amazing!! Will definitely be returning!
Stayed 4 nights in Jun 2025

10/10 Excellent

Alyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was a calm place, very relaxing. Incredible service by our swim out room from Oscar!
Stayed 6 nights in Jun 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in May 2025

10/10 Excellent

COLIN MICHAEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent food, relaxing environment, beautiful beach, fantastic service!
Stayed 5 nights in Jun 2025

10/10 Excellent

Florencio

Stayed 3 nights in Jun 2025

10/10 Excellent

Chelsea

Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ! Beautiful , clean , luxury resort . Staff was so extremely friendly and helpful. They went above and beyond for us . Thank you beloved for making our anniversary so special !
Stayed 2 nights in Jun 2025

4/10 Poor

Chen

Stayed 5 nights in Jun 2025

10/10 Excellent

adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Food was amazing, all staff very friendly. A+
Stayed 3 nights in Jun 2025

8/10 Good

I-JU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 7 nights in May 2025

8/10 Good

Joshua, Fort lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Had a quiet Hotel so I had a Rest....
Stayed 7 nights in May 2025