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Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property
Beachfront property with 12 restaurants and 10 outdoor pools

Photo gallery for Finest Playa Mujeres by The Excellence Collection - All Inclusive

Exterior
View from room
Outdoor wedding area
Golf
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is NZ$988
includes taxes & fees
31 Oct - 1 Nov

Explore the area

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Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪10 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪45 min drive‬
  • Place, North Beach
    ‪45 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite Spa Or Pool View

2 bedrooms, premium bedding, pillow-top beds, free minibar items

Junior Suite Spa Or Pool View

8.8 out of 10
Excellent
(66 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

8.8 out of 10
Excellent
(14 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
  • 144 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

View from room

Family Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Pool Family Suite

View from room

Pool Family Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
  • 158 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Two-Story Rooftop Terrace Suite with Plunge Pool

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
  • 149 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Junior Suite Ocean View

View from room

Finest Club Junior Suite Ocean View

7.4 out of 10
Good
(13 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
LED TV
  • 72 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Finest Club Junior Swim-Up Suite

View from room

Finest Club Junior Swim-Up Suite

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
  • 74 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Family Suite

View from room

Finest Club Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
LED TV
  • 88 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

8.6 out of 10
Excellent
(12 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
  • 144 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

2 bedrooms, premium bedding, pillow-top beds, free minibar items

Excellence Club Junior Suite Ocean View

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-up Suite

View from room

Excellence Club Junior Swim-up Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
  • 72 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

2 bedrooms, premium bedding, pillow-top beds, free minibar items

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Junior Suite Pool View

View from room

Finest Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
LED TV
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Excellence Club Junior Suite Pool View

View from room

Excellence Club Junior Suite Pool View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

2 bedrooms, premium bedding, pillow-top beds, free minibar items

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

View from room

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

2 bedrooms, premium bedding, pillow-top beds, free minibar items

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Free Upgrade To Excellence Club Two-Story Rooftop Terrace Suite With Punge Pool

2 bedrooms, premium bedding, pillow-top beds, free minibar items

Free Upgrade To Excellence Club Two-Story Rooftop Terrace Suite With Punge Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

2 bedrooms, premium bedding, pillow-top beds, free minibar items

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Finest Playa Mujeres by The Excellence Collection - All Inclusive. You'll be within a 15-minute walk of Mujeres Beach and 2 km (1.2 mi) from Punta Sam Ferry Terminal. Highlights at this all-inclusive property include 12 restaurants, 10 outdoor swimming pools and a full-service spa. .A day of pampering at One Spa can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The fine-dining restaurant, Lizo, serves Mexican cuisine and is open for dinner. With 2 poolside bars and 16 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Business amenities include a meeting room and a conference centre. Other amenities include a gym, an outdoor tennis court and a Turkish bath/hammam. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Playa Mujeres property, attractions include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

  • Mujeres Beach - 10 min walk - 0.8 km
  • Playa Mujeres Golf Club - 3 min drive - 2.5 km
  • Isla Mujeres Ferry Terminal - 45 min drive - 8.7 km
  • North Beach - 45 min drive - 9.1 km
  • Dolphin Discovery - 49 min drive - 12.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive

Restaurants

  • ‪The Deli - ‬6 min drive
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪caprichos villa del palmar - ‬5 min drive
  • ‪Cafecito - ‬6 min drive
  • ‪El Suspiro - ‬7 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Beachfront property with 12 restaurants and 10 outdoor pools
Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Finest Playa Mujeres by The Excellence Collection - All Inclusive, you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 450 guestrooms or units
  • 4 levels
  • 12 buildings
  • 12 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 16 bars or lounges
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

One Spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brass
  • Le Petit Plaisir /Eleganc
  • Lizo
  • Shoji
  • The Market Kitchen

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (111 centimetre high)

More

  • 12 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Finest Playa Mujeres by The Excellence Collection - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

What is the cancellation policy at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Finest Playa Mujeres by The Excellence Collection - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on 31 Oct 2025 start from NZ$987.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yep, Finest Playa Mujeres by The Excellence Collection - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yep, Finest Playa Mujeres by The Excellence Collection - All Inclusive is a short 14-minute walk from Mujeres Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yep, One Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Finest Playa Mujeres by The Excellence Collection - All Inclusive has 10 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Finest Playa Mujeres by The Excellence Collection - All Inclusive features a private beach, 2 poolside bars and 10 outdoor pools. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Finest Playa Mujeres by The Excellence Collection - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Finest Playa Mujeres by The Excellence Collection - All Inclusive.

Is Finest Playa Mujeres by The Excellence Collection - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Finest Playa Mujeres by The Excellence Collection - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Relax with a coldie at the 2 poolside bars or 16 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

There is a golf course next to Finest Playa Mujeres by The Excellence Collection - All Inclusive.

Reviews

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1033 out of 1465 reviews
Rating 8 - Good. 202 out of 1465 reviews
Rating 6 - Okay. 117 out of 1465 reviews
Rating 4 - Poor. 53 out of 1465 reviews
Rating 2 - Terrible. 60 out of 1465 reviews

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Jul 2025

10/10 Excellent

Lizette Vallejo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quiet place, alot of food options. Staff were great
Stayed 5 nights in Jul 2025

2/10 Terrible

Adnan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Folks that work there are not accommodating and helpful at all, the hotel’s air conditioning is terrible. Restaurants have really long wait and the food comes out cold. There’s no extra perks for finest club so it’s a waste of money. Beach area was full of seaweed and hotel doesn’t seem to be too concerned about cleaning. I had a finest two bedroom via Expedia with roof top pool but didn’t get the two bedrooms. The’s no privacy in the room that was provided, the bedroom and the bathroom are in the same area nothing separating, no door at all. The property is not ran the same as other excellence resorts such as one in DR or Jamaica. I am very disappointed and had to switch resorts. I would not recommend this to anyone. This place isn’t all that luxury. The hotel we switched to is really a true luxury resort, worth the money. I would not be returning to the excellence resorts in the future.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose Mercedes, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants options was great and the staff was very profesional
Stayed 4 nights in Jul 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Fernando

Stayed 5 nights in Jul 2025

8/10 Good

Luis Manuel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time at Finest and Fifth time overall at the Excellence collection. We did the club this time because we always enjoy the extra perks and the check in is so much more pleasant. The club has a designated beach area and it makes life much convenient as well. There are so many things we love about this resort : no wrist bands, no reservations needed for restaurants, the sweets bar is a favorite! I love the iced coffee baked goods and fresh fruit always available, the service and staff are just wonderful, I never feel like they are waiting to be tipped and they always seem to go out of their way. Clearly we like this place a lot but there are some areas they need to improve; -Seating by the pool area, it makes 0 sense to have such limited availability and also allow people to wake up at the crack of dawn people “reserve” & have the chair sit empty for hours on end - It’s completely unfair to guest and your staff to have ONE bartender at the swim up bar. A resort this size should have at least two. I felt terrible for the employees trying to keep up with everyone’s orders and wash the cups etc -the kids club: it’s for kids 3 and up my kids are 2.5 and 11 and it seemed like I had to beg for them to be included in the activities. No effort was made with either child to remind them of upcoming events or activities and that was disappointing - Finest club includes top shelf drinks but it can only be found in the club house one area of the hotel
Stayed 6 nights in Jul 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibes was great
Stayed 4 nights in Jul 2025

10/10 Excellent

RAPHAELLE CECILE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay. I was treated like royalty and enjoyed every seconf of it! Thank you for everything!
Stayed 3 nights in Jul 2025

10/10 Excellent

Vishu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 6 nights in Jul 2025

10/10 Excellent

praveen, Concord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts. Great place to enjoy all inclusive yummy food. Staff is so welcoming. Rooms with ocean view is a killer. Food is so good can't believe it . Drinks are well made . They really take care of you . Definitely repeat.
Stayed 7 nights in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Ani

Stayed 7 nights in Jul 2025

10/10 Excellent

Hilda, North Miami Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! From the moment we arrived at Finest Playa Mujeres, everything felt like a dream. The service was beyond excellent—every staff member was friendly, attentive, and genuinely happy to help. The resort itself? Spotless! Every corner was clean and beautifully maintained. Our room? Incredible. It had an ocean view that looked straight out of a postcard, a private jacuzzi, and—get this—a pool on the rooftop just for us! It was extraordinary and made our stay feel so special and luxurious. And don’t even get me started on the food—wow! Every meal felt like a gourmet experience, with so many delicious options to choose from. Everything was perfect, whether relaxing by the pool or strolling on the beach. Can’t wait to come back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it here. The staff was incredible. Will and Toledo were the best, they kept checking on us at the pool/bar. I recommend to everyone. It was so quiet and relaxing
Stayed 5 nights in May 2025

10/10 Excellent

Brandon

Liked: Amenities, property conditions & facilities
Very beautiful resort
Stayed 5 nights in Jul 2025

8/10 Good

DESIREE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive: Location:45 minutes fr the Airport. Cleanliness: The room was impeccably clean and well-maintained. Staff Service: The moment we arrived at the resort, a staff member greeted us right away, and it was refreshing to have a cold towel. The reception staff at the Excellence Club were welcoming and efficient. The staff and servers at all the restaurants we visited were prompt and courteous. Food and Beverage: The restaurants served high-quality food, with a special mention of the Dommo restaurant, which is an Excellence Club exclusive. We had breakfast and dinner there, the food and service were top notch, so don’t miss it if you plan to upgrade your stay. Shoutout to Carlos, Yahir, Mario, and Alma who were very nice, friendly, and attentive when we had dinner on a Monday. - Value for Money: It’s pricey, so plan. I didn’t think that the value of the swim-up suite we paid for was worth the amount (refer to the negative review below). Negative: The most disappointing thing about our stay was the lack of privacy in the swim-up suite. We booked the Excellence Junior Swim-up suite. We had expected a private swim-up, but unfortunately, all the swim-up pools were open and shared with everyone, regardless of the room type. Our room was directly in front of the bar, which was always busy. The wedding party group was directly in front of our pool access. Note to upcoming guests: First swim-up pool we’ve been to of this kind, open to all, no exclusivity, it’s a big NO for me.
Excellence Club Junior Swim-up Suite, the pool is shared to all guests regardless of the suite you booked, no exclusivity.
Bar area at the lobby
Stayed 4 nights in Jul 2025

8/10 Good

Julio, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing. The facilities are great and the kids club is a must for families. The food options are endless and high quality. The activities are varied and for all ages. The two things that could have been better… 1. The service in the beach was dismissive at best. 2. The restaurants close early to get ready for the next shift. I would recommend to change the posted hours rather than turning down guests.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paige

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive property in the area! Absolutely stunning property, amazing and caring staff, and multiple large, clean pools if the beach isn’t for you. The kids club area was a fun break from regular swimming for the kids and the lifeguards made sure everyone was safe. I have never had such a fantastic vacation! Will absolutely be back again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Michal

Stayed 6 nights in Jul 2025

10/10 Excellent

Katherine

Stayed 4 nights in Jul 2025

2/10 Terrible

Avetis

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Super disappointed in Expedia!! Ordered 2 beds ordered 6 months ago and only got 1 bed. Experience horrible from the start. No accommodations
Stayed 7 nights in Jul 2025

10/10 Excellent

Ivys, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. We came 7 years and everything remains the same, very well maintained
Stayed 7 nights in Jul 2025

10/10 Excellent

Samir

Stayed 5 nights in Jul 2025

6/10 Okay

MEHUL, Hillsborough

Travelled with family
Liked: Amenities, property conditions & facilities
The property was ok. Javier the hospitality manager was excellent. The other managers at the front desk were a little deceiving and at a moment rude. We had to wait 2 and half hours the 1st day for a room transfer for the kids then again the next day for an hour for our luggage to be in the right room. Then multiple follow ups throughout the trip to correct this issue. For an all inclusive vacation we spent probably a full day in our stay to correct issues. Also, since I was an expedia VIP member I was supposed to a free wine bottle which I told Enrique who checked us in and spent 2-3 hours with him on the 1st day he said he would have it sent to the room then again next day called him/reminded him nothing he told he will have sent right away no one came. The next day at the front desk I went told him he said it should be in the room when I get back nothing again. So, all in all it was an ok experience. I do not think I needed to spend almost a full day throughout my trip to correct errors on behalf of the resort then I do not get my VIP treatment with the wine bottle. So, was really not happy.
Stayed 6 nights in Jul 2025