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Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property
Luxury property on the beach, with 10 outdoor pools

Photo gallery for Finest Playa Mujeres by The Excellence Collection - All Inclusive

Exterior
Property video
Aerial view
Golf
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included
The current price is NZ$989
includes taxes & fees
31 Jan - 1 Feb

Explore the area

View map
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪10 min walk‬
  • Place, Punta Sam Ferry Terminal
    ‪2 min drive‬
  • Place, Playa Mujeres Golf Club
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite Spa Or Pool View

Premium bedding, pillow-top beds, free minibar items, in-room safe

Junior Suite Spa Or Pool View

8.6 out of 10
Excellent
(72 reviews)

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 72 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

8.8 out of 10
Excellent
(14 reviews)

Highlights

Furnished balcony or patio
Private pool
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 144 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Premium bedding, pillow-top beds, free minibar items, in-room safe

Family Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Pillow-top bed
  • Garden view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Pool Family Suite

View from room

Pool Family Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Private pool
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 158 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Two-Story Rooftop Terrace Suite with Plunge Pool

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Private plunge pool
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 149 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Junior Suite Ocean View

View from room

Finest Club Junior Suite Ocean View

7.4 out of 10
Good
(13 reviews)

Highlights

Furnished balcony or patio
Club Lounge
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Finest Club Junior Swim-Up Suite

View from room

Finest Club Junior Swim-Up Suite

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony or patio
Private pool
Club Lounge
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Beach view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Finest Club Family Suite

Finest Club Family Suite | View from room

Finest Club Family Suite

Highlights

Furnished balcony or patio
Club Lounge
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Ocean view
  • 88 sq m
  • Sleeps 5
  • 1 King Bed, 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

8.6 out of 10
Excellent
(12 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Club Lounge
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 144 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

8.8 out of 10
Excellent
(12 reviews)

Highlights

Furnished balcony or patio
Club Lounge
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • Ocean view
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-up Suite

View from room

Excellence Club Junior Swim-up Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Private pool
Club Lounge
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Beach view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

Premium bedding, pillow-top beds, free minibar items, in-room safe

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Terrace
Private plunge pool
Club Lounge
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Ocean view
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Junior Suite Pool View

View from room

Finest Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Club Lounge
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Excellence Club Junior Suite Pool View

View from room

Excellence Club Junior Suite Pool View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Club Lounge
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

View from room

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Free Upgrade To Excellence Club Two-Story Rooftop Terrace Suite With Punge Pool

Premium bedding, pillow-top beds, free minibar items, in-room safe

Free Upgrade To Excellence Club Two-Story Rooftop Terrace Suite With Punge Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Premium bedding, pillow-top beds, free minibar items, in-room safe

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Finest Playa Mujeres by The Excellence Collection - All Inclusive. You'll be within a 15-minute walk of Mujeres Beach and 2 km (1.2 mi) from Punta Sam Ferry Terminal. Highlights at this all-inclusive property include 12 restaurants, 10 outdoor swimming pools and a full-service spa. .A day of pampering at One Spa can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The fine-dining restaurant, Lizo, serves Mexican cuisine and is open for dinner. With 2 poolside bars and 16 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Business amenities include a meeting room and a conference centre. Other amenities include a gym, an outdoor tennis court and a Turkish bath/hammam. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 5-property class Playa Mujeres property include Ultramar Ferry Puerto Juárez and Plaza Las Americas.

What's nearby

  • Mujeres Beach - 10 min walk - 0.8 km
  • Punta Sam Ferry Terminal - 2 min drive - 1.8 km
  • Punta Sam Beach - 2 min drive - 1.8 km
  • Playa Mujeres Golf Club - 2 min drive - 2.8 km
  • North Beach - 46 min drive - 9.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive

Restaurants

  • ‪The Deli - ‬6 min drive
  • ‪caprichos villa del palmar - ‬5 min drive
  • ‪El Suspiro - ‬7 min drive
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Hudson Tavern - ‬6 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Luxury property on the beach, with 10 outdoor pools
Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Finest Playa Mujeres by The Excellence Collection - All Inclusive, you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 450 guestrooms or units
  • 4 levels
  • 12 buildings
  • 12 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 16 bars or lounges
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

One Spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.

Similar properties

Exterior
SLS Playa Mujeres – ALL Inclusive Collection
  • On private beach
  • Pool
  • Spa pool
  • All-inclusive
4.5 out of 5, Wonderful, 795 reviews
The price is NZ$1,139
includes taxes & fees
22 Feb - 23 Feb
SLS Playa Mujeres – ALL Inclusive Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited on-site valet and self parking

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brass
  • Le Petit Plaisir
  • Lizo
  • Shoji
  • The Market Kitchen

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 12 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

What is the cancellation policy at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Finest Playa Mujeres by The Excellence Collection - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on 31 Jan 2026 start from NZ$989.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yep, Finest Playa Mujeres by The Excellence Collection - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yep, Finest Playa Mujeres by The Excellence Collection - All Inclusive is a short 14-minute walk from Mujeres Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yep, One Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Finest Playa Mujeres by The Excellence Collection - All Inclusive has 10 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Finest Playa Mujeres by The Excellence Collection - All Inclusive features a private beach, 2 poolside bars and 10 outdoor pools. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Finest Playa Mujeres by The Excellence Collection - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Finest Playa Mujeres by The Excellence Collection - All Inclusive.

Is Finest Playa Mujeres by The Excellence Collection - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Finest Playa Mujeres by The Excellence Collection - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Relax with a coldie at the 2 poolside bars or 16 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

There is a golf course next to Finest Playa Mujeres by The Excellence Collection - All Inclusive.

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1081 out of 1547 reviews
Rating 8 - Good. 212 out of 1547 reviews
Rating 6 - Okay. 131 out of 1547 reviews
Rating 4 - Poor. 56 out of 1547 reviews
Rating 2 - Terrible. 67 out of 1547 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jungsoo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were greeted with a big smile when we arrived at the resort. Our in pool Jr suite was immaculate the moment we walked into the suite. The amenities were awesome and ofcourse super friendly staff was gravy. Def. Recommend this resort to everyone.
Stayed 4 nights in Aug 2025

10/10 Excellent

Barney

Stayed 3 nights in Oct 2025

8/10 Good

Jose De Jesus Ibarra, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to bring the whole family. Entertaiment can be improved by adding more engaging events.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hidajet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Jillian Elizabeth

Stayed 6 nights in Oct 2025

10/10 Excellent

Rajesh

Stayed 5 nights in Oct 2025

10/10 Excellent

Jason, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch
Stayed 3 nights in Oct 2025

10/10 Excellent

chad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place in Cancun if you’re bringing the whole family. Great food, drinks, activities and service. One of the best, if not the best, all-inclusive hotels around Cancun.
Stayed 4 nights in Oct 2025

4/10 Poor

Frederick

Stayed 5 nights in Oct 2025

10/10 Excellent

Tanveer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool was very nice, staff was very respectful, beach was very clean. Food was excellent and a lot of vegan/vegetarian options. They could add some stuff in the kids play area which would be a welcome addition.
Stayed 3 nights in Oct 2025

8/10 Good

Joseph

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Oct 2025

6/10 Okay

Manjit

Travelled with family, Travelled with family and small children, Travelled with partner
Overall this was an average stay for our family. We felt that it was underwhelming from what they had advertised. The food was below average for us. The rooms however were nice and clean but, there were WAY too many mosquitoes indoors and outdoors. I felt that the resort could have done a better job at preventing them, at least inside the property. The staff was kind and friendly. The food was dissatisfying for us as it felt fake, and super processed!! Our stay was 5/10 and we probably won’t rebook with this resort.
Stayed 4 nights in Oct 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Then had a really beautiful pool
Stayed 3 nights in Oct 2025

10/10 Excellent

Uyen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, the food was great,everything perfect!
Stayed 3 nights in Oct 2025

4/10 Poor

Kendra Nichole, Calgary

Liked: Cleanliness
Disliked: Property conditions & facilities
My stay was well below expectations, and did not reflect the price paid. There is also significant construction in building 4 - which was not disclosed at time of booking. Other issues included a poor room location, constant construction, cold food, very limited mini bar selection, private pool that was never cleaned and full of dead bugs, and poor customer service. These factors combined made for a disappointing experience.
Stayed 8 nights in Oct 2025

8/10 Good

Gilyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, staff super friendly and kind. Cant wait to go back
Stayed 5 nights in Oct 2025

2/10 Terrible

kelly

Stayed 3 nights in Oct 2025

8/10 Good

Milena, Flushing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me first start off by saying, we were recommended this hotel by a family member. The hotel is a great size. We ended up going in the beginning of October and the weather was a hit and miss, as it was still considered to be within the rainy season. The hotel itself was great! It was very child geared and our 2 & 3 year old really enjoyed the water pool parks that the hotel had to offer. They also enjoyed all of the imagine kids playroom locations at various hours of the day. During the time that it was raining the kids were either in the playroom locations and/or napping so that was great. We really loved the all-inclusive aspect of this hotel. By all inclusive I mean literally everything was all inclusive, the sweet shop, the room service, the in room fridge snacks. EVERYTHING. With kids thats an absolute necessity since they are hungry at all different hours of the day. A few downside'swe experienced were, we were eaten up by mosquitos every single day. So when visiting, do pack repellent spray with you as a precaution. We did not know this before arriving and didn't have any with us. Luckily the gift shop sold some. The other downside was one of the restaurants "brass house" which is their steakhouse, lets just say, don't expect your porterhouse steak to be a real porterhouse steak. As steakhouse lovers, we were a bit disappointed. We thought that there would be shows every evening and there was not. That said, we still truly loved this hotel and will be coming back.
Stayed 5 nights in Oct 2025

10/10 Excellent

Justin

Liked: Amenities
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Stayed 4 nights in Sep 2025

10/10 Excellent

Jona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to place in Cancun with 2 young children. Multiple pools, several dining options and beautiful beach! Rooms have a sofa bed and easy accommodates our two toddlers. The nightly entertainment focuses on kids is great to keep them busy before bed time. We have not been able to try their adults offerings yet only the family side of the resort.
Stayed 5 nights in Oct 2025

10/10 Excellent

Quenton Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Pasang

Stayed 4 nights in Sep 2025

6/10 Okay

Remy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Management needs to make an extra effort to ensure guests feel comfortable, especially given the mosquito problem throughout the facility.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cesar Miguel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I would say overall the resort has all that you are looking for either for Adults only or families. Good: Playground and Water park, good room service and menu, minibar with a lot of options. Bad: mosquitos, poor service (I was all the time running after waiters to ask for drinks or something else) Water Park hours just until 5:30 PM. They said no reservations and there was a waiting list and empty tables, poor kids activities, spa policies. Improve: more food options. Welcome to the hotel
Stayed 1 night in Sep 2025