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Finest Playa Mujeres by The Excellence Collection - All Inclusive

Luxury property on the beach, with 10 outdoor pools

VIP Access

Where to?

Dates

September 2025

October 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Pool
All-inclusive
Hot tub
Room service

includes taxes & fees

17 Sept - 18 Sept

Explore the area

Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400

Mujeres Beach
‪10 min walk‬
Isla Mujeres Ferry Terminal
‪45 min drive‬
North Beach
‪45 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪33 min drive‬

Room options

2 bedrooms, premium bedding, pillow-top beds, free minibar items

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Hypo-allergenic bedding

1 bedroom
Sea view
Sleeps 4
2 Double Beds OR 1 King Bed

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Hypo-allergenic bedding

1 bedroom
Sleeps 4
1 King Bed

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Hypo-allergenic bedding

Ocean view
Sleeps 4
1 King Bed

Excellence Club Junior Suite Ocean View

Wonderful

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Minibar (some free items)

LED TV

Hypo-allergenic bedding

72 sq m
Ocean view
Sleeps 2
1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Wonderful

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Minibar (some free items)

LED TV

Hypo-allergenic bedding

Pillow menu

Sea view
Sleeps 2
1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

Exceptional

Highlights

Terrace

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Club Lounge

Minibar (some free items)

LED TV

149 sq m
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Swim-up Suite

Wonderful

Highlights

Furnished balcony or patio

Separate sitting area

Private pool

Air conditioning

Connecting rooms available

Club Lounge

Minibar (some free items)

LED TV

72 sq m
1 bedroom
Beach view
Sleeps 2
1 King Bed

Finest Club Family Suite

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Minibar (some free items)

LED TV

88 sq m
Ocean view
Sleeps 5
1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Finest Club Junior Swim-Up Suite

Excellent

Highlights

Furnished balcony or patio

Separate sitting area

Private pool

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Minibar (some free items)

74 sq m
1 bedroom
Beach view
Sleeps 4
1 King Bed

Junior Suite Spa Or Pool View

Excellent

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Hypo-allergenic bedding

72 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Free Upgrade To Excellence Club Two-Story Rooftop Terrace Suite With Punge Pool

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Minibar (some free items)

LED TV

Hypo-allergenic bedding

Pillow menu

Sea view
Sleeps 2
1 King Bed

Junior Swim-Up Suite

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Hypo-allergenic bedding

88 sq m
1 bedroom
Sleeps 4
1 King Bed

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

Excellent

Highlights

Furnished balcony or patio

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Minibar (some free items)

144 sq m
Ocean view
Sleeps 4
1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Hypo-allergenic bedding

Sleeps 4
1 King Bed OR 2 Double Beds

Finest Club Junior Suite Ocean View

Good

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Minibar (some free items)

LED TV

72 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Hypo-allergenic bedding

88 sq m
2 bedrooms
Sleeps 5
1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Excellence Club Junior Suite Pool View

Wonderful

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Minibar (some free items)

LED TV

Hypo-allergenic bedding

70 sq m
1 bedroom
Sleeps 2
1 King Bed

Two-Story Rooftop Terrace Suite with Plunge Pool

Very good

Highlights

Terrace

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

149 sq m
1 bedroom
Sleeps 4
1 King Bed

Finest Club Junior Suite Pool View

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Minibar (some free items)

LED TV

72 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Pool Family Suite

Good

Highlights

Furnished balcony or patio

Separate sitting area

Private pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

158 sq m
2 bedrooms
Sleeps 5
1 King Bed and 2 Twin Beds

Junior Suite With Private Pool

Excellent

Highlights

Furnished balcony or patio

Separate sitting area

Private pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

144 sq m
Sleeps 4
1 King Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Finest Playa Mujeres by The Excellence Collection - All Inclusive. You'll be within a 15-minute walk of Mujeres Beach and 2 km (1.2 mi) from Punta Sam Ferry Terminal. Highlights at this all-inclusive property include 12 restaurants, 10 outdoor swimming pools and a full-service spa. .A day of pampering at One Spa can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The fine-dining restaurant, Lizo, serves Mexican cuisine and is open for dinner. With 2 poolside bars and 16 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Business amenities include a meeting room and a conference centre. Other amenities include a gym, an outdoor tennis court and a Turkish bath/hammam. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Playa Mujeres property, attractions include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

Mujeres Beach - 10 min walk - 0.8 km
Playa Mujeres Golf Club - 3 min drive - 2.5 km
Isla Mujeres Ferry Terminal - 45 min drive - 8.7 km
North Beach - 45 min drive - 9.1 km
Dolphin Discovery - 49 min drive - 12.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive

Restaurants

‪World Café - ‬8 min drive
‪The Rooftop - ‬6 min drive
‪Don Fernando Lobby Bar - ‬6 min drive
‪El Suspiro - ‬7 min drive
‪Davinos - ‬5 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Luxury property on the beach, with 10 outdoor pools

Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Finest Playa Mujeres by The Excellence Collection - All Inclusive, you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

450 guestrooms or units

4 levels

12 buildings

12 dining venues

2 bars by the pool

2 swim-up bars

16 bars or lounges

Built in 2015

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Terrace on the roof

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Coffee in lobby

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar on the beach

Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

One Spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Indulge 1 Bedroom Suite | View from room

On private beach
Pool
Hot tub
All-inclusive

includes taxes & fees

16 Sept - 17 Sept

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Extended parking on site

Food and drink

12 restaurants
16 bars/lounges
2 poolside bars
2 swim-up bars
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Brass
Le Petit Plaisir /Eleganc
Lizo
Shoji
The Market Kitchen

Things to do

10 outdoor pools
Beach volleyball
Boat tours
Children's pool
Fishing
Fitness classes
Free children's club
Free water park
Full-service spa
Golf driving range
Gym
Hot tub
Kayaking
Motor boating
Outdoor tennis court
Personal motorised watercraft
Pilates classes
Playground
Sailing
Scuba diving
Shopping
Snorkelling
Steam room
Tennis lessons
Wine tasting room
Yoga classes

Family friendly

10 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Conference centre
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Rooftop terrace
Vegetable garden

Full-service spa

19 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Steam room
Swedish massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift (90 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (111 centimetre high)

12 buildings
4 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable drinking straws available
Built in 2015
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

46-inch LED TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free minibar (limited items)

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free international calls
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Finest Playa Mujeres by The Excellence Collection - All Inclusive

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: MXN 3904.21 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Excellence Group Hotel

Finest Excellence Group Hotel Playa Mujeres

Finest Playa Mujeres Excellence Group

Finest Playa Mujeres Excellence Group All inclusive

Finest Excellence Group All inclusive

Finest Excellence Group

Finest Playa Mujeres by Excellence Group

Finest Playa Mujeres by Excellence Group All inclusive

Finest Excellence Group All inclusive All-inclusive property

Finest Excellence Group inclu

Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

What is the cancellation policy at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Finest Playa Mujeres by The Excellence Collection - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on 17 Sept 2025 start from NZ$707.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yep, Finest Playa Mujeres by The Excellence Collection - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yep, Finest Playa Mujeres by The Excellence Collection - All Inclusive is a short 14-minute walk from Mujeres Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yep, One Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Finest Playa Mujeres by The Excellence Collection - All Inclusive has 10 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Finest Playa Mujeres by The Excellence Collection - All Inclusive features a private beach, 2 poolside bars and 10 outdoor pools. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Finest Playa Mujeres by The Excellence Collection - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Finest Playa Mujeres by The Excellence Collection - All Inclusive.

Is Finest Playa Mujeres by The Excellence Collection - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Finest Playa Mujeres by The Excellence Collection - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Relax with a coldie at the 2 poolside bars or 16 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

There is a golf course next to Finest Playa Mujeres by The Excellence Collection - All Inclusive.

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Kasey

Travelled with family

16 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was great! Geen our waitress on the beach was the best!!

Stayed 3 nights in Jun 2025

8/10 Good

Krzysztof

Travelled with family

16 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

I’ve been to Mexico many times and usually return to the same resort, but this time we tried something new based on great Google and social media reviews. Overall, it was a nice stay. Check-in was quick — we arrived early and got our room two hours ahead of schedule. Online check-in definitely helped; we were done at the front desk in about four minutes. The resort is about 35 minutes from Cancun airport, located in a gated community that felt safe. We saw both hotel security and local police on the beach. The food was solid; fresh, customizable at restaurants (which is rare at all-inclusives), and room service was fast and hot. Housekeeping was excellent, checking in a few times daily to restock towels and essentials. Most of the staff were friendly and attentive, which made a big difference. However, on our last day, breakfast service fell flat. At "The Kitchen," a buffet spot, we sat and grabbed food but no one approached us for 15 minutes — no coffee, water, or juice for our son. A waitress finally came by when we were almost done. It felt like we were no longer a priority since we were checking out. We always tip well, so that was disappointing. Is it a true 5-star resort? I’d say closer to 4.3 or 4.5. Would I return? Probably not. For the same price, there are better-established resorts in Cancun that offer more consistent service. It’s a decent place, but not quite worth the premium dollar.

Stayed 4 nights in Jun 2025

10/10 Excellent

Roman

14 Jun 2025

Stayed 5 nights in May 2025

10/10 Excellent

LIDIA ROSA

Travelled with family

14 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very friendly. Staff, nice pools, walkable and very good for kids.

Stayed 4 nights in Jun 2025

2/10 Terrible

XUE

13 Jun 2025

Stayed 5 nights in May 2025

10/10 Excellent

Kim Chi, Coquitlam

Travelled with family and small children

13 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything are great!specially Dommo Restaurant very high end with delicious food. We definitely be back

Stayed 4 nights in Jun 2025

10/10 Excellent

Lynne

13 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 7 nights in Jun 2025

10/10 Excellent

Maria Theresa

Travelled with family and small children

13 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family of 3 (including a kid under 10yo) stayed at the resort for a total of 5 days and 4 nights. We had an excellent stay. The food and restaurant selection was awesome. Our little one is very picky when it comes to food, but she felt that she had more than enough to select from. Everyone, especially the waitstaff are attentive, accommodating, friendly and helpful. They really make sure the guests feel at home. The housekeeping team worked with our schedule on when we wanted our room cleaned. Manuela and Dania were super helpful. They made our check-in and check-out seamless. There are a lot of activities for the family to enjoy, but we just chose to not participate and just laid out by the beach and pool. The nightly shows were entertaining, and we really enjoyed it. Will definitely recommend to anyone, and we plan on going back again in the near future.

Stayed 4 nights in Jun 2025

10/10 Excellent

Manuel De Jesus

Travelled with family, Travelled with family and small children

13 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing! Great food! Waterpark could use more shade buth otherwise excellent.

Stayed 4 nights in Jun 2025

10/10 Excellent

Leslie

13 Jun 2025

Stayed 5 nights in Jun 2025

8/10 Good

Richard

12 Jun 2025

Stayed 3 nights in May 2025

10/10 Excellent

Jairo

12 Jun 2025

Stayed 4 nights in May 2025

10/10 Excellent

Kimber

Travelled with family and small children

11 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Loved the kids water park

Stayed 9 nights in May 2025

8/10 Good

Crystal

11 Jun 2025

Liked: Cleanliness, staff & service

Staff was great! Grounds were very clean! A few times had to use the stairs due to elevator being broke.

Stayed 4 nights in Jun 2025

10/10 Excellent

Noumeira

9 Jun 2025

Stayed 7 nights in May 2025

10/10 Excellent

Magaly

Travelled with family and small children

9 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

The resort was very clean. The food option was quite varied and excellent. The restaurants do not take reservation except one or two, so first come first serve. We would most of the time be told that there was a 30-45 minutes wait time even though tables were free, which was interesting but might their way of litigating overcrowding the restaurants and making sure the kitchens were not overwhelmed. (we never ended up waiting the actual time we were given). Brass was Excellent, ended up going 3 times there. Our 3 years old absolutely loved the kid's club which had everything you might dream of for kiddos and the personnel there was really nice. Overall an excellent experience that I would highly recomend.

Stayed 5 nights in May 2025

10/10 Excellent

Lilia

Travelled with family and small children

7 Jun 2025

Liked: Cleanliness, property conditions & facilities

Beautiful resort Very good food and drinks Better than the other resorts we been to. Kids loved the kids club I wish they had some sort of activities at the family pool It was a bit too quiet. Will be back!!

Stayed 4 nights in May 2025

10/10 Excellent

Alberto Rene, Hialeah

6 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great Property, Awesome Experience, very Family Oriented.

Stayed 6 nights in May 2025

10/10 Excellent

Brittany

6 Jun 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Linda L

6 Jun 2025

Stayed 5 nights in May 2025

10/10 Excellent

Vitaliy

4 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great food and restaurants. Many loud kids, so if you are looking for quiet, find the adults only one.

Stayed 4 nights in May 2025

10/10 Excellent

Aamou

4 Jun 2025

Stayed 5 nights in May 2025

10/10 Excellent

Mark

4 Jun 2025

Stayed 5 nights in May 2025

10/10 Excellent

Danqing

3 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

pretty great resort. We went with family and service was excellent!

Stayed 3 nights in May 2025

10/10 Excellent

Jesus Gerson

2 Jun 2025

Stayed 4 nights in May 2025

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Finest Playa Mujeres by The Excellence Collection - All Inclusive

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View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

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FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

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FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

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Excellence Club Junior Suite Ocean View

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FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

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Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

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Excellence Club Junior Swim-up Suite

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Finest Club Family Suite

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Finest Club Junior Swim-Up Suite

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Junior Suite Spa Or Pool View

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Free Upgrade To Excellence Club Two-Story Rooftop Terrace Suite With Punge Pool

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View all photos for Junior Swim-Up Suite

Junior Swim-Up Suite

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View all photos for Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

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View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

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View all photos for Finest Club Junior Suite Ocean View

Finest Club Junior Suite Ocean View

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Family Suite

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Excellence Club Junior Suite Pool View

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View all photos for Two-Story Rooftop Terrace Suite with Plunge Pool

Two-Story Rooftop Terrace Suite with Plunge Pool

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Finest Club Junior Suite Pool View

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Pool Family Suite

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Junior Suite With Private Pool

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Finest Playa Mujeres by The Excellence Collection - All Inclusive

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SLS Playa Mujeres – ALL Inclusive Collection

SLS Playa Mujeres – ALL Inclusive Collection