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Grand City Hotel Cancun - Near Market 28

Property class: 3.5

Photo gallery for Grand City Hotel Cancun - Near Market 28

An outdoor seating area with tables and chairs, a pool, and hanging wicker lamps.
A swimming pool with tiled flooring, surrounded by lounge chairs and palm trees.
A modern hotel lobby with a glass facade, a dark brick wall with decorative metal art, and a wooden reception desk.
A modern living room with a large flat-screen TV, a wooden console table with candles, a sofa, and a view of a pool and outdoor area.
An outdoor dining area with multiple round tables set for service, a staircase, and a building entrance labeled "Grand City Hotel".

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Room service
The current price is NZ$103
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
Av Yaxchilán 154 , Cancun, QROO, 77500
  • Place, Plaza 28
    ‪6 min walk‬
  • Place, Las Palapas Park
    ‪10 min walk‬
  • Place, Plaza Las Americas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a wooden headboard, a painting of a street scene, and wall-mounted lights.

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room

A hotel room with two beds, a wooden headboard, a painting of a street scene, and wall-mounted lights.

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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About the area

Cancun

Grand City Hotel Cancun - Near Market 28 puts you in the heart of Cancun, within just a 10-minute stroll of Cancun Cultural House and Plaza 28. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a garden. Cooked-to-order breakfast is available daily between 7:00 AM and 1:00 PM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Downtown Cancun hotel include Playa Tortugas and Plaza Las Americas.

What's nearby

  • Cancun Cultural House - 5 min walk - 0.4 km
  • Plaza 28 - 6 min walk - 0.6 km
  • Las Palapas Park - 10 min walk - 0.8 km
  • Plaza Las Americas - 13 min walk - 1.1 km
  • Benito Juarez Municipal Building - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪IHOP - ‬6 min walk
  • ‪Carl's Jr. - ‬6 min walk
  • ‪Las Originales Carnes en su Jugo - ‬4 min walk
  • ‪La Flautería - ‬4 min walk

About this property

Grand City Hotel Cancun - Near Market 28

Grand City Hotel Cancun - Near Market 28 offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Grand City Hotel Cancun - Near Market 28 also features concierge services and room service (during limited hours). Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 18 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
Grand City Hotel Cancun - Near Market 28 offers 18 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 160 for adults and MXN 160 for children

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand City Hotel Cancun - Near Market 28

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 160 for adults and from MXN 160 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number 002-025-001872/2026

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand City Hotel Cancun
Grand City Hotel
Grand City Cancun

Frequently asked questions

What is the cancellation policy at Grand City Hotel Cancun - Near Market 28?

Grand City Hotel Cancun - Near Market 28 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand City Hotel Cancun - Near Market 28?

As of 15 Oct 2026, prices found for a 1-night stay for 2 adults at Grand City Hotel Cancun - Near Market 28 on 13 Nov 2026 start from NZ$103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand City Hotel Cancun - Near Market 28?

Yep, Grand City Hotel Cancun - Near Market 28 has a free self car park.

Are there any beaches close to Grand City Hotel Cancun - Near Market 28?

The closest beach to Grand City Hotel Cancun - Near Market 28 is Playa Tortugas (4.1 km).

Does Grand City Hotel Cancun - Near Market 28 have a pool?

Grand City Hotel Cancun - Near Market 28 has an outdoor pool.

Does Grand City Hotel Cancun - Near Market 28 serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at Grand City Hotel Cancun - Near Market 28?

No, Grand City Hotel Cancun - Near Market 28 does not offer an airport shuttle service.

What time are check-in & check-out at Grand City Hotel Cancun - Near Market 28?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand City Hotel Cancun - Near Market 28?

No, pets and service animals are not allowed.

Grand City Hotel Cancun - Near Market 28 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 237 out of 459 reviews
Rating 8 - Good. 138 out of 459 reviews
Rating 6 - Okay. 50 out of 459 reviews
Rating 4 - Poor. 20 out of 459 reviews
Rating 2 - Terrible. 14 out of 459 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
A good spot hotel close for everything!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, good location.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The room was very clean and spacious, with a fridge and microwave and air conditioning. Everyone working there was so friendly. The biggest downside was that there is a bar playing rock music during the evening and night. It was found but there's not much that the hotel can do about it. Overall a nice little hotel, and especially for the price. I would stay here again.
Stayed 8 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Nice stay. Thanks.
Stayed 13 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay in
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness
It was good a little bit noisy but good stay!
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great Friendly Staff, Pool, Clean ROOM Hotel, Good Breakfast.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean handy to amenities friendly staff 😀
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and very clean
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Room and hotel was decent. Staff was also nice. But their Hotel Cafeteria timing was from 6 Am to 2 PM but almost all of days cafeteria was closed at 9 AM or they never opened it. And there is a metallic band bar next door who play loud music until 2-3 AM which was pretty loud and disturbing.
Stayed 8 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty room, walls had stains all over. Bathroom was very dirty, did not want to take a shower and be barefoot. Common pool area with tables was not cleaned neither and the empolyees were sitting and eating their own food and chatting on the tables and we sat on a table that had someone elses food from the day before still left on the table. Reception did not speak any english but they were polite.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff and access to places I want to go to
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

My friends and I stayed a couple of nights at this hotel while exploring the areas around Cancun. Great value for money, at a nice location in downtown Cancun!
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall choice for a night. A bit dark and felt like a "night spot". Quiet when we were there. Good price.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
No alcohol permitted on the property. The staff and cleanliness of the building and rooms - all good. It seems to be aiming for Mexican business travelers. Not the home base we were planning on.
Stayed 7 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Restaurant was not open. No staff. Pool is very tiny and shallow. Terrace area does not get much sun. Bonus room is very big.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a hidden gem. My daughter and I truly enjoyed our stay it was nice and quiet.
Stayed 8 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice small hotel in centric downtown close by a 24hrs Walmart for the midnight munchies. Room was equipped with working AC unit, mini fridge and big smarttv.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable price, great service!
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
The people are wonderful and very helpful!!!
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Yes
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's so kindly.
Stayed 2 nights in Feb 2024

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