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Occidental Tucancún All Inclusive

Where to?

Dates

May 2026

June 2026

3 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included
All-inclusive
Spa
Parking included
Free Wi-Fi

includes taxes & fees

17 May - 18 May

Explore the area

Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500

Place, Marlin Beach
‪3 min walk‬
Place, Hotel Zone Beaches
‪3 min walk‬
Place, La Isla Shopping Mall
‪14 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪36 min drive‬

Room options

Premium Room, Sea View (Level)

Very good

Sea view
35 sq m
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Double Room

Good

Resort view
35 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Double Room, Sea View

Very good

Sea view
35 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Premium Suite, Oceanfront (Level)

Exceptional

Ocean view
80 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Family Room, Oceanfront (Premium Level)

Excellent

Ocean view
129 sq m
Sleeps 6
1 King Bed and 2 Single Beds
Free Wi-Fi

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental Tucancún All Inclusive. You'll be within steps of Luxury Avenue Shopping Mall and within a short 5-minute stroll of Marlin Beach. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Zenserenz can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, México Lindo, serves Mexican cuisine. With 3 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 3.5-property class Zona Hotelera property include La Isla Shopping Mall and Aquaworld.

What's nearby

Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
Marlin Beach - 3 min walk - 0.3 km
Hotel Zone Beaches - 3 min walk - 0.3 km
La Isla Shopping Mall - 14 min walk - 1.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

‪La Veranda - ‬8 min walk
‪El Fish Fritanga - ‬7 min walk
‪Club Bistro - ‬7 min walk
‪Ilios Restaurant - ‬9 min walk
‪Hacienda Sisal - ‬5 min walk

About this property

Occidental Tucancún All Inclusive

Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Occidental Tucancún All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

339 guestrooms or units

7 levels

4 dining venues

3 bars by the pool

2 bars or lounges

Buffet breakfast (free)

Deli

Kid's club (free)

Supervised kids' activities (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Library

Corner/local shop

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

No smoking on site

1 conference room

Swim-up bar

Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

On the beach, white sand, sun-loungers, beach umbrellas

Pool
Spa pool
Breakfast included
All-inclusive

includes taxes & fees

31 May - 1 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to noon
2 bars/lounges
3 poolside bars
4 restaurants
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Mirador
La Claraboya
La Trattoria
México Lindo

Things to do

3 outdoor pools
Basketball
Beach volleyball
Children's pool
Designer stores
Evening entertainment
Free children's club
Full-service spa
Health club
Library
Outdoor tennis court
Playground
Shopping

Family friendly

3 outdoor pools
Children's games
Children's pool
Free children's club
Free rollaway/extra bed
Grocery/convenience store
In-room babysitting
In-room cot
Laundry facilities
Playground
Pool gate
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Spa open daily
Sports massages
Thalassotherapy

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

7 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Iron/ironing board
Mobile key entry
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 4.89 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach

Occidental Tucancún All Inclusive Cancun

Tucancun Beach All Inclusive

Tucancun Beach Barcelo

Barcelo Hotel Tucancun Beach

Barcelo Tucancun Beach Hotel

Barcelo Tucancun Beach Resort

Cancun Barcelo

Tucancun Hotel

Occidental Tucancún Cancun

Occidental Tucancún

Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive All-inclusive property

Barcelo Tucancun Beach All Inclusive

Occintal Tucancún Inclusive i

Occidental Tucancún All Inclusive Cancun

Occidental Tucancún All Inclusive All-inclusive property

Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

What is the cancellation policy at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on 17 May 2026 start from NZ$251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Tucancún All Inclusive?

Yep, Occidental Tucancún All Inclusive has a free self car park.

Are there any beaches close to Occidental Tucancún All Inclusive?

Yep, Occidental Tucancún All Inclusive is a short 5-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Occidental Tucancún All Inclusive?

Yep, Zenserenz is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Occidental Tucancún All Inclusive have a pool?

Yep, and guests recommend it! Occidental Tucancún All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive features 3 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

Is Occidental Tucancún All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Occidental Tucancún All Inclusive is a hit with families.

Does Occidental Tucancún All Inclusive serve breakfast?

You bet, free buffet breakfast is on offer daily from 7:00 AM to noon.

Is there a free airport shuttle available at Occidental Tucancún All Inclusive?

No, Occidental Tucancún All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Tucancún All Inclusive?

Relax with a coldie at the 3 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Occidental Tucancún All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Occidental Tucancún All Inclusive?

No, pets and service animals are not allowed.

Occidental Tucancún All Inclusive Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

4/10 Poor

Daniel

11 Feb 2026

Shower ran hot then colod fast. Not consistent. Cold then hot. Floor drain was not level leaving a flooded shower base all the time. Room key did not work twice. Had to get new ones.. food was terrible.

Stayed 5 nights in Feb 2026

4/10 Poor

Diedre Lynn

8 Feb 2026

Disliked: Property conditions & facilities

No hot water in the shower, finally fixed it after 3 days there. Plus we could have tipped the wait staff but the ATM was down the whole time we were there. Will never stay at an Occidental again.

Stayed 5 nights in Feb 2026

10/10 Excellent

Brenda

7 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Todo exelente!

Stayed 5 nights in Feb 2026

2/10 Terrible

Donna M

Travelled with group

7 Feb 2026

Disliked: Cleanliness, amenities, property conditions & facilities

This place is very very outdated. You have to take a quick shower because the water temperature changes quickly, from warm to burning hot. Long lines at the buffet & their food is not great at all, about the same everyday. Empty trays of food & they don’t replenish it right away. They run out of beer cans at the outside pool, entertainment outside isn’t great, no jacuzzi , no umbrellas on the beach. The only thing that this hotel has is a beautiful beach. I definitely don’t recommend this hotel. Spend a little extra & don’t make the same mistake like I did.

Stayed 5 nights in Feb 2026

8/10 Good

Diana Augusta Martha

6 Feb 2026

Stayed 10 nights in Jan 2026

6/10 Okay

Cari

Travelled with partner

2 Feb 2026

Liked: Cleanliness

Disliked: Amenities

The resort is nice enough. The worst part is reservations for non-VIP at the restaurants were impossible to get. The desk opened at 730am and by 8am there were none left or maybe one at 930pm. So we were forced to eat at same buffet all week which made me feel a little jipped. Also, and this feels like there's nothing to be done but our room had a balcony and the bed faced away from the balcony. The balcony itself faced directly into someone else's room and their bed. So when I was out looking at ocean I could turn my head and see directly into the neighbors in bed. Such terrible design! There is no drink service at the pools or beach (there are bars open but no wait staff) which was also disappointing. But there were plenty of chairs, the entertainment was better than some places we've been, and it was pleasant enough for the price point.

Stayed 5 nights in Jan 2026

10/10 Excellent

Janette Van

Travelled with family

2 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Our stay was amazing! The staff was always helpful and very present and available! Would recommend highly!

Stayed 5 nights in Jan 2026

10/10 Excellent

Nicole V

Travelled with family

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The rooms were clean, the staff was amazing, resort is beautiful

Stayed 4 nights in Jan 2026

2/10 Terrible

Jennifer

Travelled with partner

30 Jan 2026

Disliked: Cleanliness, amenities

The furniture in the room had mold in the cushions and it always smelled musky when we'd get into the room.There are no umbrellas at the beach and the palm trees are dead so they have no leaves to offer shade. The beach chairs are pretty old and weathered/broken and there are so few that if you dont get down to the beach early enough, you're not going to get a chair. The dishes in the buffet are dirty, and it was actually hard to get food. It was odd but its like no one knew where lines were so it was a crazy free for all on the food that was out.. it took a long time to refill empty food bowls on the line for guests, and there was always a wait to get into the buffet. It was actually frustrating trying eat there. Definitely not worth the money paid. We had to go off the resort for food and drinks that actually tasted good. The only good thing was their Circus show. We were told the room was so horrible because that is what Expedia buys when they buy the rooms each year.. This whole experience has made me rethink wanting to book anything through Expedia if the quality of the room is effected by the lower rates offered.

Stayed 4 nights in Jan 2026

6/10 Okay

Erna

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

This hotel is a ice hotel beach front. Comfortable beds . Room is clean. The only negative i can say is the food from breakfast to dinner not as good as the occidental cancun one. But their seafood resto is the best.

Stayed 3 nights in Jan 2026

8/10 Good

Sherwin

29 Jan 2026

Liked: Cleanliness, property conditions & facilities

Very friendly staff. Especially Antonio at the swim up bar. Great views of the beach, multiple pools, clean rooms. the food was hit or miss. Some of it was good, some of it was ehh

Stayed 4 nights in Jan 2026

8/10 Good

ARIANA

28 Jan 2026

Liked: Cleanliness, property conditions & facilities

Everything was good except the wifi

Stayed 4 nights in Nov 2025

2/10 Terrible

Fernando G

Travelled with partner

27 Jan 2026

Disliked: Cleanliness

long lines to get into restaurants (like 30 to 40 minutes). Food Terrible. 9.30 pm looking to somebody to make and clean the room even when we left the room early in the morning. calling operator and never answer the phone... A horror movie!

Stayed 2 nights in Jan 2026

2/10 Terrible

Sophia

Travelled with partner

26 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Unfortunately,the condition of the room was not very clean. as the building is quite old. there were many areas that clearly need repair, and several things were left broken and unattended. the air conditioning did not work in the main lobby and the restaurant. the worst issue was the strong and unpleasant smell in the bathroom. the odor was coming from the drain, and it was so bad that we had to cover it with towels in order to use the bathroom. in addition, the swimming pool did not appear to be cleaned properly. the surface was slippery,and we almost fell, which raised serious safety concerns. another inconvenience was the dining reservation system. in order to have dinner, we had to line up before 7;30am. just to make a reservation, which was very stressful and unreasonable for guests. Overall, the hotel atmosphere was extremely disappointing and not something we would like to remember. this stay did not meet our expectations at all.

Stayed 3 nights in Jan 2026

10/10 Excellent

Hanady

Travelled with partner

23 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amazing and friendly staff (Jose, Ismael, Gonzalo, Luis, laura, and Antonio). The room was always clean. The beach is stunning

Stayed 2 nights in Jan 2026

4/10 Poor

Hazghil

Travelled with family

23 Jan 2026

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

The staff was very friendly and helpful, which we appreciated. Unfortunately, the rest of the experience fell short. The pool could have been much cleaner, and the rooms were in poor condition with a noticeable moldy odor. The doors and shower were old and worn down. To make matters worse, the elevator was broken— the 5th floor button didn’t work, so we had to go to the 6th floor and walk down.

Stayed 4 nights in Jan 2026

2/10 Terrible

Claudia A

Travelled with family

22 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

1st room ac didnt work, we were switched to another one, that was even worse to be a premier room, you had to turn on all faucets ar once to be able to get hot water, you had to turn all 2 light switches in order to get the bathroom light to work, to watch to tv u had to scroll to 10 channels before you were able to watch tv, the sheets on the bed were not soft at all, sink in restroom smelled very bad everything you will use it, ph never worked to call operator or room service, food always cold, DO NOT STAY HERE!

Stayed 6 nights in Jan 2026

10/10 Excellent

Rosanne

21 Jan 2026

Stayed 2 nights in Jan 2026

10/10 Excellent

Kenadie

20 Jan 2026

Stayed 6 nights in Jan 2026

4/10 Poor

Valerie Marie

Travelled with family, Travelled with group

19 Jan 2026

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Food undercooked, cold, not enough selection, building is so run down n old, drinks are water down n no flavor, rude stuff, will only help americans first, especially Diana at the adult pool.

Stayed 6 nights in Jan 2026

6/10 Okay

Jessica

Travelled with family

18 Jan 2026

Disliked: Amenities, property conditions & facilities

The room needed a lot of remodeling , the food was the same everyday ,the dessert was the same everyday ,no meat ,no breast chicken ,no real squeezed orange juice or fruit juices no Coke just Pepsi the staff was very polite .amd the shows have to be more rated fir children the girls dancing were half naked .

Stayed 8 nights in Jan 2026

8/10 Good

Celastine

18 Jan 2026

Stayed 4 nights in Jan 2026

2/10 Terrible

ARELI

Travelled with family

17 Jan 2026

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I don’t recommend this hotel , it’s outdated the shower head fell on top of my head while in the shower. Water flow would stop in the middle of shower and the walls were moldy I made the best i liked the location but it was to the point I didn’t want to be in the room it was pretty disgusting

Stayed 5 nights in Jan 2026

6/10 Okay

Alison

16 Jan 2026

Liked: Cleanliness

Stayed 1 night in Jan 2026

10/10 Excellent

jose

15 Jan 2026

Stayed 5 nights in Jan 2026

Occidental Tucancún All Inclusive

Photo gallery for Occidental Tucancún All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Room, Sea View (Level)

Premium Room, Sea View (Level)

View all photos for Double Room

Double Room

View all photos for Double Room, Sea View

Double Room, Sea View

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

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About the area

Cancun

What's nearby

Getting around

Restaurants

About this property

Occidental Tucancún All Inclusive

Similar properties

Occidental Costa Cancún All Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

You need to know

We should mention

Property is also known as

Frequently asked questions

Occidental Tucancún All Inclusive Reviews

Reviews

Good

8.2/10

8.4/10

7.6/10

7.6/10

Reviews

4/10 Poor

Daniel

Daniel

4/10 Poor

Diedre Lynn

Diedre Lynn

10/10 Excellent

Brenda

Brenda

2/10 Terrible

Donna M