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Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall

Where to?

Dates

June 2025

July 2025

3 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

All-inclusive
Bar
Room service
Breakfast included

includes taxes & fees

15 July - 16 July

Explore the area

Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500

Marlin Beach
‪3 min walk‬
La Isla Shopping Mall
‪13 min walk‬
Aquaworld
‪3 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪24 min drive‬

Room options

1 bedroom, free minibar, in-room safe, iron/ironing board

Double Room

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LCD TV

Separate bedroom

Private bathroom

Hairdryer

35 sq m
Resort view
Sleeps 4
1 King Bed OR 2 Single Beds

Double Room, Sea View

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LCD TV

Separate bedroom

Private bathroom

Hairdryer

35 sq m
Sea view
Sleeps 4
1 King Bed OR 2 Single Beds

Premium Suite, Oceanfront (Level)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Kitchenette

Fridge

Free minibar items

LCD TV

Separate bedroom

80.3 sq m
Ocean view
Sleeps 4
1 King Bed

Family Room, Oceanfront (Premium Level)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Kitchenette

Fridge

Free minibar items

LCD TV

Separate bedroom

128.8 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Single Beds

Premium Room, Sea View (Level)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LCD TV

Separate bedroom

Hairdryer

Private bathroom

35 sq m
Sea view
Sleeps 4
1 King Bed OR 2 Single Beds

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental Tucancún All Inclusive. You'll be within steps of Luxury Avenue Shopping Mall and within a short 5-minute stroll of Marlin Beach. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at zenserenz can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, México Lindo, serves Mexican cuisine. With 3 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 3.5-property class Zona Hotelera property include La Isla Shopping Mall and Aquaworld.

What's nearby

Marlin Beach - 3 min walk - 0.3 km
Cancun Interactive Aquarium - 11 min walk - 1.0 km
La Isla Shopping Mall - 13 min walk - 1.1 km
Aquaworld - 3 min drive - 2.9 km
Delfines Beach - 6 min drive - 6.4 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

‪La Veranda - ‬7 min walk
‪El Fish Fritanga - ‬8 min walk
‪Ilios Restaurant - ‬9 min walk
‪mb Restaurant - ‬10 min walk
‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall

Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Occidental Tucancún All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

339 guestrooms or units

7 levels

4 dining venues

3 bars by the pool

2 bars or lounges

Buffet breakfast (free)

Deli

Kid's club (free)

Supervised kids' activities (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Library

Corner/local shop

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

No smoking on site

1 conference room

Swim-up bar

Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Junior Studio Suite, Hot Tub, Ocean View

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

1 July - 2 July

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to noon
2 bars/lounges
3 poolside bars
4 restaurants
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Mirador
La Claraboya
La Trattoria
México Lindo

Things to do

3 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Health club
Library
Outdoor tennis court
Playground
Shopping

Family friendly

3 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
Free cot
Free rollaway/extra bed
Grocery/convenience store
In-room babysitting
Laundry facilities
Playground
Pool gate
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Spa open daily
Sports massages
Thalassotherapy

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

7 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Iron/ironing board
Mobile key entry
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach

Occidental Tucancún All Inclusive Cancun

Tucancun Beach All Inclusive

Tucancun Beach Barcelo

Barcelo Hotel Tucancun Beach

Barcelo Tucancun Beach Hotel

Barcelo Tucancun Beach Resort

Cancun Barcelo

Tucancun Hotel

Occidental Tucancún Cancun

Occidental Tucancún

Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive All-inclusive property

Barcelo Tucancun Beach All Inclusive

Occintal Tucancún Inclusive i

Occidental Tucancún All Inclusive Cancun

Occidental Tucancún All Inclusive All-inclusive property

Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

What is the cancellation policy at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of 19 Jun 2025, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on 15 Jul 2025 start from NZ$276.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Tucancún All Inclusive?

Yep, Occidental Tucancún All Inclusive has a free self car park.

Are there any beaches close to Occidental Tucancún All Inclusive?

Yep, Occidental Tucancún All Inclusive is a short 5-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Occidental Tucancún All Inclusive?

Yep, zenserenz is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Occidental Tucancún All Inclusive have a pool?

Yep, and guests recommend it! Occidental Tucancún All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive features 3 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

Is Occidental Tucancún All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Occidental Tucancún All Inclusive is a hit with families.

Does Occidental Tucancún All Inclusive serve breakfast?

You bet, free buffet breakfast is on offer daily from 7:00 AM to noon.

Is there a free airport shuttle available at Occidental Tucancún All Inclusive?

No, Occidental Tucancún All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Tucancún All Inclusive?

Relax with a coldie at the 3 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Occidental Tucancún All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Occidental Tucancún All Inclusive?

No, pets and service animals are not allowed.

Occidental Tucancún All Inclusive Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

DIANA

Travelled with family

20 Mar 2025

Disliked: Amenities

Maintenance

Stayed 5 nights in Jan 2025

6/10 Okay

Luis Alejandro

20 Mar 2025

Disliked: Cleanliness

Older property, but it’s fine for a short trip. Oo

Stayed 4 nights in Mar 2025

4/10 Poor

Jorge

Travelled with family, Travelled with family and small children

20 Mar 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

last time I was here in this hotel was very well taken care of. Now , it's just like 2 stars hotel. poor maintance.

Stayed 4 nights in Mar 2025

4/10 Poor

Gwendolen

Travelled with family

18 Mar 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I typically don't leave reviews but I think it's needed in this case. Upon checking in, I was met with a persistent staff member from the concierge desk requesting that I pick a breakfast time the next day to spend close to 2 hours for a presentation. She was adamant that I attend but I declined respectfully and multiple times. This practice really shouldn't happen as you are cutting into valuable vacation time. The food - this was the most lacking.The food was bland and everything was steamed but still had water in it, it was cold and some stuff was burnt. So soggy, cold and burnt was what I ate. Mexico Lindo was one of their restaurants and Taco Bell has better food than that. The building is OLD so nothing is upgraded. The beds were stiff, no individual pillows it was one flat body pillow. The furniture was broken, the shower was the worst. The hot was cold and the cold was hot so took an extremely cold shower my first night until I figured it out. We called for extra towels because it was 4 of us but only got 2 towels. The towels came the next day. Housekeeping cleaned my room at 8p one night. Never again! NEVER!!!!

Stayed 3 nights in Mar 2025

6/10 Okay

Enrique

Travelled with family

15 Mar 2025

Food: the only reason 4 us not to return.

This Hotel has a terrible problem:Food. Good things? location, big property, several shops, nice night shows, Pharmacy, ATM, balcony rack, free parking, hard working people!. Now, its dated, ok not a big deal but, Food ! They state that you have to go down at 7am in order to get a reservation for any of the 3 restaurants, a big NO in any vacation. You could get one, if lucky ! Wanna avoid this? pay a Premium Pkg ( i thought it was All Inclusive ) the so called 24 hrs. Snacks Station ? Last Wednesday was empty , non-food at all, the whole day. The Coffee Machine works at 50% ( either ran out or needs cleaning ), no paper napkins nor kitchen paper to be found. The buffet saloons ? very messy bays very !, often disgusting ( I know, guests should be more, disciplined, but still ), empty bays for long times. Average, simple dishes as fries or hot dogs ? nothing. When you buy in an All Inclusive, its supposed to include certain things as givens, regular and constant and average dishes and options. Well, the management in this property, needs to rethink about this main aspect of the operation. "We don't have enough personnel now for cleaning, but if you give her something and agree with her about your cleaning"..(no sir, we wont, that's not how it works, btw, we always set our beds and keep our rooms spotless in every trip, so, another big NO ) As for the constant pitching to buy "shares", we understand it. We have our ways to say no. But pls, fix The Food operation!

Stayed 4 nights in Mar 2025

8/10 Good

Lucita, Houston

15 Mar 2025

Liked: Staff & service

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group

15 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it

It was peaceful, nice. Friendly staff. Beautiful as well. Loved my stay

Stayed 3 nights in Feb 2025

8/10 Good

Lucita L, Houston

14 Mar 2025

Liked: Cleanliness, staff & service, amenities

Excellent location, affordable, attentive staff. Beautiful beach area!

Stayed 4 nights in Mar 2025

10/10 Excellent

Clare

13 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The location is excellent. Short walk to shopping mall and there is a local bus that will get you around the hotel district for $1USD to the main night life area. The property is clean and well maintained. It’s a smaller property so you don’t get overwhelmed with people. This is not a party location which is nice. Still a great energetic atmosphere and always activities to get involved in. The water aerobics was my favourite - a lot of fun and the instructors were very enthusiastic!! Family friendly with an adult pool section too. Didn’t seem to need it, there was plenty of space that you don’t get overwhelmed even if you’re not big into having children around. The staff were very friendly. Big shout out to Daniel and Louis our favourite bar tenders! Fast, great service, great energy and make fabulous drinks! The beach front is unmatched. Beautiful clean beach, lots of seating and a beautiful view. The food is good enough. It’s not a 5 star cuisine at the buffets but it kept you full and the were enough options. The a la cartes were delicious. Book in early though. You can get in line to book at 0800hrs but by 0930hrs the options are limited or booked out. You have to book on a daily basis too, not days in advance. Overall a great stay. I would go back no hesitation!!

Stayed 5 nights in Mar 2025

6/10 Okay

Ryan

Travelled with family

11 Mar 2025

Liked: Room comfort

Disliked: Staff & service

There are other great options in the area.

I've visited this area over 20 times, staying at different resorts, and unfortunately, this was one of my most disappointing trips. The resort itself was great for the price, and the food and drinks were about what I expected at this price point. However, aside from three or four staff members, the service was surprisingly poor. Many of the staff were extremely rude, despite the fact that I always tip. Housekeeping never showed up one day, even after I requested service twice. When I called down to at least get fresh towels, no one ever came. One of the main reasons I vacation in Quintana Roo is the exceptional hospitality, but this time, the experience fell far short of the 10/10 service I’ve come to expect. While I appreciate the resort’s value, the service issues on this trip were disappointing enough that I’d think twice before return. If you visit this resort the girl at the front desk was great along with a few servers, the bellhop, and the bartender by the upstairs pool!

Stayed 3 nights in Mar 2025

6/10 Okay

Deirdre Anne

Travelled with partner

10 Mar 2025

Liked: Cleanliness, staff & service

We just returned from a 6 night stay. There are some things that i liked, and somethings i did not like. I did enjoy that it was a smaller resort. The beach is absolutely stunning and the pools are very nice. There are plenty of sun loungers available. The staff was very friendly and helpful. There are a few things that could be improved. The dinner reservation system for the a la cart restaurants is very inconvenient. If you booked a premium room, someone will make reservations for you. You cannot purchase a premium upgrade, it has to be a special room. If you do not have the premium package, you have to line up in the lobby at 7am and the concierge starts taking reservations at 7:30am. Sometimes people cut in line, and most of the reservation spots are already taken by the time the regular guests can request them. There are no beach umbrellas for use unless you rent one for the day at an additional cost. The food at the buffet is basic. There is a lot of fresh fruit and always salads and vegetables available. During breakfast there is an egg station where you can get cooked to order eggs or omelets and those are very good. Lunch and dinner options are basic, but i could find something to eat that I enjoyed every day. It is a good budget all inclusive resort for people like my husband and myself who want to save money to do other things during our stay. The location is good, it is close to stores, restaurants and clubs, and there is a grocery store in the mall.

Stayed 6 nights in Mar 2025

8/10 Good

Jennifer Yeseung

10 Mar 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Barbara

Travelled with group

10 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place!

Stayed 4 nights in Mar 2025

10/10 Excellent

Areli

Travelled with group

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was clean overall. A lot of different food options and very beautiful ocean front

Stayed 3 nights in Mar 2025

8/10 Good

B J Patrick

Travelled with family, Travelled with group

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They need to change your food items up. It’s the same thing every other day.

Stayed 7 nights in Mar 2025

6/10 Okay

Andrew Thomas

9 Mar 2025

Liked: Staff & service

Rooms were fine. Food was below average and lacked any variety. Pools and Beach were good.

Stayed 7 nights in Mar 2025

10/10 Excellent

Rajat

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Dinner and lunch should have some Indian food

Stayed 4 nights in Dec 2024

8/10 Good

Laura

Travelled with partner

8 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I booked a vacation in early Nov for a Feb stay. When we got there we were booted to a different resort so Tucancun could accommodate a large business party. Not cool. I had to travel on my birthday, checking out at 11am and not being allowed a room at the resort I actually booked at until 3pm even with a request for this 2 days prior. Entertainment in the quad area after 10pm disrupts those who turn in early, use the auditorium. Costa's food is great, Tucancun is lacking, it's the same every night. Having different desserts would be great, too. The staff is awesome, though. Not sure if we'll book here again and we have been to both places before.

Stayed 6 nights in Feb 2025

4/10 Poor

KIM JOMER

Travelled with partner

5 Mar 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

First day of check in a mishap with our room happened. The room we booked and paid for was not available whatsoever and did not tell why. They continue to put us in a room which was not ocean view, and not what expected when they told us it was an upgrade. The variety of food was not good, and also the special restaurants to reserve for dinner was not any better. The food seem like they bought frozen food from a store and preheated. I was expecting more of an authentic and fresh cultural food but most of the food especially from the restaurants were not impressive. No offense but you don’t get what you pay for, and felt like we were cheated. We will not be going here again.

Stayed 3 nights in Jan 2025

10/10 Excellent

Jason Lee

Travelled with family, Business traveller

4 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place !!staff is amazing!!!

Stayed 4 nights in Feb 2025

8/10 Good

German

Travelled with group

4 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You need to be a gold member to get the best treatment otherwise you can’t even reserve at the restaurants.

Stayed 2 nights in Feb 2025

10/10 Excellent

Donna C

Travelled with partner

2 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our 4th year here. We’ll be back next year!

Stayed 4 nights in Jan 2025

4/10 Poor

Verified traveller

24 Feb 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

No volveré

El hotel está super viejo y los cuartos mugrosos. El lobby se ve muy bonito y tiene una vista hermosa, pero pues como la mayoria de hoteles en cancun. Las llaves se desactivan al tenerlas cerca de tarjetas y celulares y tienes que ir a cada rato a activarlas aunque la traigas en una bolsita separada es dificil que no se desactiven. Los buffets tienen casi puro cerdo, no hay carnes y pollo solamente ponen piernas. Muy pobres los buffets para lo mucho que se paga por noche. Tiene restaurantes a los que puedes ir en la tarde pero solo con reservación y solo puedes reservar yendo a recepcion ese mismo dia a las 7 am a hacer fila… te piden codigo de vestimenta segun para entrar, pantalon, camisa y zapato cerrado. Mi novio llevó todo eso y al llegar al restaurante todos los demás hombres andaban en shorts y chanclas. Hasta mujeres traian chanclas y yo pregunté si era necesario que yo tambien llevara zapato cerrado y dijeron que si. Lo unico bueno fue la comida del restaurante de mariscos. En general no me gustó el hotel, todo lo de barra tambien malísimo los que atienden no saben hacer tragos, no son bartenders como que son personas que contratan para cualquier cosa y los ponen en barra. Tienen pura cerveza corona, malísima. La barra que es 24 hrs solo tiene 1 mesero y de noche se llena de turistas que van a salir o vienen llegando y para que te atiendan es una filota. Puedes encontrar un hotel de mejor calidad por ese mismo precio.

Stayed 2 nights in Feb 2025

10/10 Excellent

Shahriar

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good resort

Stayed 6 nights in Dec 2024

8/10 Good

June E

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

Occidental Tucancún All Inclusive

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Double Room

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Double Room, Sea View

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Premium Suite, Oceanfront (Level)

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Family Room, Oceanfront (Premium Level)

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Premium Room, Sea View (Level)

Highlights

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About the area

Cancun

What's nearby

Getting around

Restaurants

About this property

Occidental Tucancún All Inclusive

Awards and affiliations

Languages

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Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

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Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

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We should mention

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Frequently asked questions

Occidental Tucancún All Inclusive Reviews

Reviews

Good

8.2/10

8.2/10

7.6/10

7.6/10

8.0/10

Reviews

6/10 Okay

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