At Hotel 28 you'll be steps from Mercado 28 and 3.3 km (2.1 mi) from Cancun Mall. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .At the hotel's own poolside bar, you can stop for a drink. Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Local cuisine breakfast is available daily between 8:00 AM and 11:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Places within a 15-minute drive of this 3-property class Downtown Cancun hotel include Langosta Beach and Tortuga Beach.
What's nearby
Plaza 28 - 8 min walk - 0.7 km
Las Palapas Park - 11 min walk - 1.0 km
Plaza Las Americas - 4 min drive - 3.0 km
Cancun Mall - 5 min drive - 4.4 km
Langosta Beach - 10 min drive - 8.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive
Restaurants
Doña Fany - 1 min walk
Comida Mexicana, Mariscos y Más - 2 min walk
Cocktelería el Cejas - 2 min walk
Mr. Habanero - 3 min walk
Restaurante Veracruz - 2 min walk
About this property
Hotel 28
Hotel with free parking, steps from Mercado 28
As a guest of Hotel 28, you'll find an outdoor pool and a terrace. Public spaces have free WiFi. You can enjoy a drink at the pool bar. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.
Smoking is allowed in designated areas at this 3-star Cancun hotel.
13 guestrooms or units
Towels for the beach
Poolside lounge chairs
Breakfast available (surcharge)
Front desk (24 hours)
Terrace
Smoking in designated areas
Bar by the pool
Hotel 28 offers 13 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature memory foam mattresses. Accommodation at this 3-star hotel has kitchens with stovetops, separate dining areas, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 45-inch Smart televisions come with digital channels and Netflix. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
24-hour return airport shuttle at scheduled times and on request for a surcharge
Free beach shuttle
Free secured, uncovered self parking on site
Food and drink
Daily local cuisine breakfast available 8:00 AM to 11:30 AM for a fee: MXN 200 per person
A poolside bar
Things to do
Outdoor pool
Family friendly
In-room kitchen
Mini-fridge
Outdoor pool
Separate in-room dining area
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Beach towels
Dock
Outdoor furniture
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Stair-free path to entrance
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Memory foam mattress
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
45-inch smart TV with digital channels
Netflix
Streaming services
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Hob
Kitchen
Mini-fridge
Minibar
Separate dining area
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Individual decor
Individual furnishings
Laptop workspace
Mobile key entry
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 16
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for local cuisine breakfast: from approximately MXN 200 per person
Airport shuttle fee: MXN 500 per room (return)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Guests can access their rooms with a mobile device.
We should mention
The seasonal pool will open on 01 April and close on 31 March.
Pool access available from 9:00 AM to 10:00 PM
Property is also known as
Hotel 28 Hotel
Hotel 28 Cancun
Hotel 28 Hotel Cancun
Frequently asked questions
Is parking available at Hotel 28?
Yep, Hotel 28 has a free self car park.
How much does it cost to stay at Hotel 28?
As of 6 May 2025, prices found for a 1-night stay for 2 adults at Hotel 28 on 5 Jun 2025 start from NZ$138.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to Hotel 28?
The closest beach to Hotel 28 is Playa Tortugas (4.9 km).
Does Hotel 28 have a pool?
Hotel 28 has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from April 01 to March 31).
Does Hotel 28 serve breakfast?
Sure does, local cuisine breakfast is on offer daily from 8:00 AM to 11:30 AM.
Is there a free airport shuttle available at Hotel 28?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
What time are check-in & check-out at Hotel 28?
Check-in begins at 3:00 PM. Check-out time is noon.
Are pets allowed at Hotel 28?
No, only service animals are allowed.
Hotel 28 Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 7 reviews
10 - Excellent
7
Rating 8 - Good. 0 out of 7 reviews
8 - Good
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Rating 6 - Okay. 0 out of 7 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 7 reviews
4 - Poor
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Rating 2 - Terrible. 0 out of 7 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
9.0/10
Amenities
10/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
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