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Hotel Luma by Kavia Cancun

3.5 star property

Photo gallery for Hotel Luma by Kavia Cancun

Restaurant
Front of property
Front of property
Individually furnished, desk, iron/ironing board, free WiFi
Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$122
includes taxes & fees
2 July - 3 July

Explore the area

View map
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪2 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪3 min walk‬
  • Place, Plaza 28
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Double Room

Individually furnished, desk, iron/ironing board, free WiFi

Double Room

9.0 out of 10
Wonderful
(31 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Cancun

Hotel Luma by Kavia Cancun places you in the heart of Cancun, steps from Las Palapas Park and 4.5 km (2.8 mi) from Playa Tortugas. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find luggage storage and a front desk safe. There's also the convenience of free self parking. .Within a 30-minute walk of this 3.5-property class Downtown Cancun hotel, attractions include Plaza Las Americas and Puerto Cancun Marina Town Center.

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 3 min walk - 0.3 km
  • Ceviche Square - 5 min walk - 0.4 km
  • Plaza 28 - 11 min walk - 1.0 km
  • Plaza Las Americas - 19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪11:11 Club - ‬1 min walk
  • ‪Cheester - ‬3 min walk
  • ‪Hunter Bar - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Marquesitas Ricky - ‬2 min walk

About this property

Hotel Luma by Kavia Cancun

There's a restaurant on site. Public spaces have free WiFi. Hotel Luma by Kavia Cancun also features tour/ticket assistance, concierge services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cancun hotel is smoke free.

  • 54 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Dining venue
Hotel Luma by Kavia Cancun offers 54 accommodations with air conditioning. Each accommodation is individually furnished. 50-inch Smart televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Luma by Kavia Cancun

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 002-025-001869/2026

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Luma by Kavia
Luma By Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel
Hotel Luma by Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Luma by Kavia Cancun?

Hotel Luma by Kavia Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luma by Kavia Cancun?

As of 27 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Luma by Kavia Cancun on 2 Jul 2026 start from NZ$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Luma by Kavia Cancun?

Yep, Hotel Luma by Kavia Cancun has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Luma by Kavia Cancun?

The closest beach to Hotel Luma by Kavia Cancun is Hotel Zone Beaches (9.3 km).

Is there a free airport shuttle available at Hotel Luma by Kavia Cancun?

No, Hotel Luma by Kavia Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Luma by Kavia Cancun?

Yep, you can grab a meal at Hotel Luma by Kavia Cancun's onsite restaurant.

What time are check-in & check-out at Hotel Luma by Kavia Cancun?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Luma by Kavia Cancun?

No, pets and service animals are not allowed.

Hotel Luma by Kavia Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 273 out of 520 reviews
Rating 8 - Good. 145 out of 520 reviews
Rating 6 - Okay. 60 out of 520 reviews
Rating 4 - Poor. 18 out of 520 reviews
Rating 2 - Terrible. 24 out of 520 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Clean and friendly staffs Nice location for transportation and local food 😍
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient, fast check in and check out
Stayed 1 night in Jan 2026
Verified

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable rooms, great staff.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Room is clean staffs were friendly
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nezil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near to ADO bus station and restaurants in downtown Cancun
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an amazing place to stay. It’s conveniently located, with nice rooms and friendly, professional staff. There are also many dining options nearby, and I feel safe in the area.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nofrett

Really nice place to stay.
Stayed 3 nights in May 2024
Verified

8/10 Good

Edgar eduardo

Liked: Cleanliness, staff & service, property conditions & facilities

Quick stay in Cancun

Clean, close to dining options.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

FELIX ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

jared

Liked: Cleanliness, staff & service, amenities
Awesome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the price
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place central to everything.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Vicki

Liked: Cleanliness, staff & service
Very small room, small double bed. Hard mattress and pillows not comfortable. Breakfast was very good.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price you pay
Stayed 2 nights in Apr 2024
Verified

8/10 Good

STEVEN BARON

Room was clean but we just had a sheet to cover us
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ryan

Liked: Staff & service, amenities
Easy to book and was close to the bus station
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Close to the bus station, grocery and a pharmacy is you need it
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it because it was reasonably priced and it was in downtown Cancun.
Stayed 5 nights in Nov 2024
Verified

6/10 Okay

Vinod K

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

HV Travels

Not very comfortable stay and staff not very friendly.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and friendly staffs
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

BRITTNAY KAYLEEN MEKASHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luma was such an amazing hotel for our first time in Mexico. The staff at the front desk were amazing, helped us get taxis that weren't trying to over charge us and were overall so polite.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Sir Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. They should be charging more cause i was very impressed.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel for the price. Nothing fancy like the hotelzone hotels but if you want authentic local vibes downtown is the place to stay and everything is cheaper as well. AC worked good free gated parking was a great perk as well.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Yusniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 2 nights in Jul 2025