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Hotel NYX Cancun All Inclusive

3.5 star property
On beach with outdoor pool, near La Isla Shopping Mall

Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property - evening/night
On the beach, white sand, beach cabanas, sun-loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Room service

Explore the area

View map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

8.8 out of 10
Excellent
(53 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(88 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(65 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

8.4 out of 10
Very good
(34 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Hotel NYX Cancun All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Highlights at this beachfront property include 4 restaurants, 2 bars/lounges and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and mani/pedis. The restaurant, Deck, serves international cuisine and is open for lunch and dinner. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and steam room. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 7 AM and 11 AM. There's also the convenience of free self parking. .This 3.5-property class Zona Hotelera property is 2.8 km (1.7 mi) from Cancun Convention Center and 3.1 km (1.9 mi) from Gaviota Azul Beach.

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 5 min drive - 2.9 km
  • Cancun Convention Center - 6 min drive - 3.2 km
  • Gaviota Azul Beach - 7 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

On beach with outdoor pool, near La Isla Shopping Mall
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive such as an outdoor pool, a fitness centre and a steam room.

Free breakfast is served daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 196 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with a safe and a hairdryer. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Foosball table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with lift service.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
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Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
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Frequently asked questions

What is the cancellation policy at Hotel NYX Cancun All Inclusive?

Hotel NYX Cancun All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel NYX Cancun All Inclusive?

Yep, Hotel NYX Cancun All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel NYX Cancun All Inclusive?

Yep, Hotel NYX Cancun All Inclusive is a short 19-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Hotel NYX Cancun All Inclusive?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as beachside massages.

Does Hotel NYX Cancun All Inclusive have a pool?

Yep, and guests recommend it! Hotel NYX Cancun All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel NYX Cancun All Inclusive?

Hotel NYX Cancun All Inclusive features an outdoor pool, a steam room and 4 restaurants.

Does Hotel NYX Cancun All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel NYX Cancun All Inclusive?

No, Hotel NYX Cancun All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel NYX Cancun All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from August 11 2025 to November 30 2025 (dates subject to change).

What time are check-in & check-out at Hotel NYX Cancun All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel NYX Cancun All Inclusive?

No, pets and service animals are not allowed.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 835 out of 1430 reviews
Rating 8 - Good. 328 out of 1430 reviews
Rating 6 - Okay. 148 out of 1430 reviews
Rating 4 - Poor. 51 out of 1430 reviews
Rating 2 - Terrible. 68 out of 1430 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Celines, HEWITT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and accommodating and has many options.
Stayed 5 nights in Apr 2025

8/10 Good

Kim Anne, Wyoming

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love the beach area
Stayed 5 nights in Apr 2025

6/10 Okay

Anatoliy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very wet unit and wet all my clothing and passports NO FAN IN THE BATHROOM
Stayed 6 nights in May 2025

10/10 Excellent

Alonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but I’ll get better on the food
Stayed 2 nights in May 2025

8/10 Good

Wojciech, Schiller Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the little resort that could. The ratio of guests to amenities seems much better than in bigger hotels that I've been to.
Stayed 7 nights in Apr 2025

10/10 Excellent

Maria Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Anna

Travelled with group
Liked: Cleanliness
Lack of vegetarian anx gluten free options for food. Breakfast and lunch options are pretty limited. The property is extremely small overall.
Stayed 5 nights in Apr 2025

6/10 Okay

HAZEL

Business traveller
The hotel has good customer service, and the staff is very friendly and attentive. However, they should improve the quality of the food and upgrade the pool bar. The rooms with a lagoon view are beautiful—spacious, relaxing, and definitely worth it. Keep in mind that there are quite a few stairs throughout the property. Breakfast is varied and offers a good selection. That said, I do find the overall price a bit high compared to other hotels that may offer more amenities.
Stayed 1 night in Apr 2025

8/10 Good

Laura, Lewisberry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a smaller sized property but I knew that before I went. The food was ok - the Japanese restaurant was my favorite. The entertainment was ok, seemed like a weekday was more exciting than a weekend entertainment for a weekend. For the price of the trip, I was happy with it.
Stayed 7 nights in Apr 2025

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendy. The restaurants were excellent and had a great variety of food and changed everyday.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located.
Stayed 2 nights in Apr 2025

4/10 Poor

Jorge A Carrero

Disliked: Property conditions & facilities
The
Stayed 5 nights in Apr 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at NYX were so amazing. My wife has some mobility problems and I’ve never seen such compassion and accommodation from complete strangers. We can’t thank them enough for their help and effort.
Stayed 5 nights in Apr 2025

10/10 Excellent

Pooja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded my expectations! Clean, beautiful, excellent customer service, delicious food options. All inclusive has everything included drinks, food, ala carte as well as buffet. Gorgeous rooms. Better than the pictures. Perfect location on a private beach. Loved it!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
I guess how the building was structured, but there was a lot of steps, especially when the elevators stopped working for one night and day, which I’m sure it was out of your control.. other than that it was a nice place and the people were very nice
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Stayed 5 nights in Apr 2025

6/10 Okay

DANA

Travelled with group
Liked: Cleanliness
Just came back from a 4 day stay and was a little disappointed in several things. Good: 1. Beach is beautiful 2. Staff and service on beach is wonderful 3. Renting private beds and chairs on the beach was very cheap 40.00 a day. 4. Rooms are beautiful and large (ocean view) Bad: 1. Drinks are VERY watered down or cheap 2. The lobby bar isn’t open until 6pm and wasn’t open every night. 3. Limited food options. Very small buffets and could not get reservations to the specialty restaurants. 4. Staff at front desk wasn’t very friendly. 5. There is a dress code for men at all restaurants, even the buffet. 6. We are on the fifth floor and the elevator broke down for 24 hours.. I heard it’s an often thing here. No other option but to walk up 5 flights of stairs. 7. Not really any good night entertainment. 8. Lunch food was good and free but dinner buffet was terrible. We ate out two nights in town. 9. Our friends had the biggest room at the resort and the A/C only works if you are in the room and they did t have hot water. They did get moved to another room after creating a major scene. 9. Pool was hot and always loud music. Also very small 10. I do not recommend this place if you do not like to walk upstairs. Every building is separate and their stairs no matter where you go.Lots of them. even the entrance to get into the place has a ton of stairs. There are much better options in Cancun that the NYX. We frequent Cancun and I would not recommend this resort.
Stayed 3 nights in Apr 2025

8/10 Good

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Issac Jahvon

Stayed 5 nights in Mar 2025

8/10 Good

ELAIN, New Braunfels

Travelled with partner
Liked: Cleanliness, staff & service
First time stayed, we expected less but were impressed by delicious food and great service. Its a limited all-inclusive because 4 restaurants not all to your access and dining , so we had some issues . Overall we as a good stay.
Stayed 7 nights in Apr 2025

10/10 Excellent

SEONGHO, New Westminster

Stayed 2 nights in Apr 2025

8/10 Good

Michaella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here really made the stay. They were so much fun and kept the party going every day!
Stayed 6 nights in Apr 2025

2/10 Terrible

Robert

Travelled with group
Disliked: Cleanliness, amenities
Overall, I would not recommend this place. Spend your money somewhere else. I’m only giving this 2 stars because of the friendly entertainment staff and waiters. They were great people and made the experience somewhat tolerable. The entertainment crew were super chill, fun, and easy going. I would recommend them for any other hotel to hire them. The hotel is not the greatest. We were initially given a room that was extremely humid and full of mold everywhere. I’m allergic to mold and was forced to stay one night in the room because they did not have another room available. If I get sick from the stay, the hotel will be hearing from me again. The second night we were moved to a better room. The original room was also not ocean view which is what I paid for to begin with. The food at the upscale restaurants Chianti and Umami are not the greatest. Chianti is sexist towards men. They allow women to wear cheap plastic sandals and men who wear designer dressy sandals are sent back to change their better looking dressy sandals to closed toe shoes. Food at Chianti was horrible. Let’s put it this way, Olive Garden is way better than this “upscale” place. Umami is another story. The restaurant undercooks the meat, vegetables are undercooked with no flavor. The staff was nice though. The Deck restaurant, the food is always cold and they don’t let you in with swimming trunks you have to go back to your room to change.
Stayed 5 nights in Apr 2025

2/10 Terrible

jose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in on 4/20/2025 for the entire week of my birthday, so dissapointing in the common areas. The picture gallery is very deceiving vs in person, the pictures make the hotel and the areas look very spacious. Pool is very small and the beach area in front of the hotel feels very tight and mashed together. Everyday my food arrived cold at dinner or wasn't cooked up to par. When I told the server how I wanted my meal to be cooked she came back and the chef said no, that it wasn't going to be heated up. The front desk team members were so uncooperative, when I would express my concerns they just brushed it off. They tried convincing us to do this seminar about their properties (time share kinda thing) for a free room upgrade and free beach cabana but were requiring we show them our credit cards and its details so we declined. You are not allowed to go have lunch at the deck if your damp or wet (mind you the deck is next to the pool and on the beach). I went to have lunch, was turned away because i looked wet, had my spouse go with me again 1min later(he was dry) and they let both of us in WTH?!?!
Stayed 5 nights in Apr 2025