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Hotel NYX Cancun All Inclusive

3.5 star property
On beach with outdoor pool, near La Isla Shopping Mall

Photo gallery for Hotel NYX Cancun All Inclusive

On the beach, white sand, beach cabanas, sun-loungers
Creator video
Exterior
Outdoor pool, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Isla Dorada
    ‪9 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

7.8 out of 10
Good
(80 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • Resort view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

8.6 out of 10
Excellent
(40 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • Ocean view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.6 out of 10
Good
(101 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • Lagoon view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

8.8 out of 10
Excellent
(59 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • Lagoon view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room

  • Sleeps 3

Sunset Suite

  • Sleeps 3

Junior Suite

  • Sleeps 3

Master Suite

  • Sleeps 3

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Hotel NYX Cancun All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Highlights at this beachfront property include 4 restaurants, 2 bars/lounges and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and mani/pedis. The restaurant, Deck, serves international cuisine and is open for lunch. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and steam room. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera property include Forum Beach and Cancun Convention Center.

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Isla Dorada - 9 min walk - 0.8 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Hotel Zone Beaches - 18 min walk - 1.5 km
  • Marlin Beach - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

On beach with outdoor pool, near La Isla Shopping Mall
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive such as an outdoor pool, a fitness centre and a steam room.

There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 196 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with a safe and a hairdryer. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balam
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with lift service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.89 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
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Frequently asked questions

What is the cancellation policy at Hotel NYX Cancun All Inclusive?

Hotel NYX Cancun All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel NYX Cancun All Inclusive?

Yep, Hotel NYX Cancun All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel NYX Cancun All Inclusive?

Yep, Hotel NYX Cancun All Inclusive is a short 19-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Hotel NYX Cancun All Inclusive?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as beachside massages.

Does Hotel NYX Cancun All Inclusive have a pool?

Yep, and guests recommend it! Hotel NYX Cancun All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel NYX Cancun All Inclusive?

Hotel NYX Cancun All Inclusive features an outdoor pool, a steam room and 4 restaurants.

Is there a free airport shuttle available at Hotel NYX Cancun All Inclusive?

No, Hotel NYX Cancun All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel NYX Cancun All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel NYX Cancun All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel NYX Cancun All Inclusive?

No, pets and service animals are not allowed.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 978 out of 1703 reviews
Rating 8 - Good. 394 out of 1703 reviews
Rating 6 - Okay. 190 out of 1703 reviews
Rating 4 - Poor. 60 out of 1703 reviews
Rating 2 - Terrible. 81 out of 1703 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JANET

The Hotel NYX is absolutely the best.
Stayed 7 nights in Oct 2025

10/10 Excellent

Toby Meus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Oct 2025

6/10 Okay

Maria Cecilia

Travelled with partner
Disliked: Amenities
Disclosing all amenities available in the beginning would have been helpful
Stayed 1 night in Nov 2025

8/10 Good

jillene

Stayed 3 nights in Nov 2025

10/10 Excellent

Emma Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As it is slow season, we were upgraded free of charge to a room with an ocean view which was a lovely surprise. Food was fantastic, and the hotel is in a great location, with a beautiful beach access. I don’t remember the name of the concierge at the front entrance, but he was very welcoming and helpful in suggesting activities for our stay. He even helped us find our bus stop for our pickup. Anna Bella was assigned to keep our room tidy. She did a wonderful job, and added some extra special touches to our room such as rose petals on the bed, and flowers and bows on the toilet rolls. Alberto served us on the beach many times during our stay. He was very attentive, always keeping our drinks full, and is a wonderfully friendly guy. We really enjoyed interacting with him, and he made us feel like friends. Overall, I am super happy with our stay and would definitely recommend the hotel. Thank you to everyone at NYX for the great stay! -Emma and David, room 633
Stayed 9 nights in Oct 2025

6/10 Okay

Sydney

Stayed 5 nights in Oct 2025

6/10 Okay

Alexandra

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel did not look like the pictures, they did not mention it was under construction and the only available rooms they had had terrible views, food is not great but it’s edible, drinks are mid, if you want a nice room make sure you pay extra we had to stay in a room outside the hotel which made us feel a bit unsafe not being inside the hotel, hotel is very tacky and lack of updates on the pictures .
Stayed 4 nights in Oct 2025

6/10 Okay

Sharon

Travelled with partner
We booked a master suite with ocean view. It was a nice room overlooking the pool and had a full ocean view. We didn't like the fact that it had 7 stairs that you had to go down to get to the balcony. There was no handrail, so we were quite concerned about falling. The staff were all very friendly and courteous. Bernardo at the pool bar was excellent. There is only one pool at the resort and it only has maybe 24 loungers around it. People would put towels on the loungers quite early in the morning to reserve them. There are more loungers at the beach. It was easier to get a spot there. There are two ala carte restaurants. You can only reserve them the day before or day of before 2pm. They are also each closed two days a week. This was a bit frustrating as we were only able to get into each once during our 7 day stay. The resort has a lot of steps everywhere. From getting into the front entrance and everywhere outside. Some are quite steep and not all have handrails. There are handicap ramps but they are also quite steep and slanted. I would not recommend this resort to the elderly or handicapped. They are currently under renovation. There was constant noise all day from the construction and sometimes as late as 7pm. The lobby lounge doesn't open until 6pm. There are no shows in the evening however they have music and or karaoke starting at 9pm. I realize that we were there in what is considered off season. It could be different when busier.
Stayed 7 nights in Oct 2025

8/10 Good

Mayra

Stayed 5 nights in Oct 2025

10/10 Excellent

Keondre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Food was amazing and the staff was excellent. Would definitely recommend
Stayed 5 nights in Sep 2025

10/10 Excellent

Zoltan

Travelled with partner
Liked: Cleanliness, amenities
Good staff and room service and amazing Mexican food and people thank you see you soon
Stayed 9 nights in Oct 2025

2/10 Terrible

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
WARNING: We were detained in the lobby at checkout while staff insisted on waiting for housekeeping to inspect our room for “damage or theft.” No other guests were treated this way. The experience was humiliating, felt like profiling, and was completely unprofessional. Avoid if you expect respectful service.
Stayed 1 night in Oct 2025

6/10 Okay

Heather

Liked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Leilla

Stayed 7 nights in Oct 2025

6/10 Okay

Maria Alejandra Correa

Travelled with group
Liked: Staff & service, property conditions & facilities
The hotel smelled like old and super humid, The food was nice but the restaurant is very small and I didn’t like have to make queue to eat cause it was packed. They offered to attend a “meeting” to get some discounts but there was so much miscommunication and they didn’t give us what they would do ( waste of our time). I can’t believe is all inclusive but I have to pay to lay down in a cabana that nobody else was using. For the price the place was okay
Stayed 4 nights in Oct 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Bartenders were exceptional. Buffet was cold except for soups. Recommend eating off menu at night. Order hot dogs or hamburgers for lunch and omelettes for breakfast. Staff all very friendly and attentive.
Stayed 5 nights in Oct 2025

10/10 Excellent

Marjerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 3 nights in Oct 2025

6/10 Okay

Nathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff and service was excellent! Unfortunately, our room ceiling fell through and leaked water on the bed and on the floor - they repaired it that day but it started to leak again, we had to stay in the same room. Also, the construction at the resort is out of control - they work very early and extremely late at night, our sleep the entire trip was disrupted. So sad. Aside from those issues, the beach was great, the staff again, were so kind. We’d try the NYX again, but maybe a few years from now when construction is resolved.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort! Loved every bit of it. Food and drinks were amazing!
Stayed 4 nights in Oct 2025

8/10 Good

Kristen Ivey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were great. The room decor was a bit off. Our room was pretty big and certainly could have held two chairs, just a place to sit other than the bed would be nice. Several properties surrounding the immediate area seemed to be vacant and in disrepair, not the fault of NYX, just sad to see.
Stayed 4 nights in Oct 2025

8/10 Good

Darrell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was nicer than I had imagined it and the upgrade to a suite overlooking the ocean was not expected! The staff were all friendly and the food was quite good. I’m not really a beach person, but I could see that the beach could get bit crowded due to the size of the property. We stayed in Cancún two nights after a holiday in Mérida because the homeward flights are better out of Cancún, and this was just a bit of luxury before flying out.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mahima

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no electricity in the room for 2 days. When we went to reception they said its an external issue. Didn’t get any compensation for it. 3 days of no WIFI in the room. Staff kept saying they are fixing it but never did. No stairs or accessibility in certain areas of the hotel. Staff was always watching you very hard, sometimes making us uncomfortable
Stayed 5 nights in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive with beach access. The sushi was excellent, the staff were very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Jyoti

Stayed 4 nights in Sep 2025