The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Exterior
Creator video
15 bars/lounges, 2 beach bars, poolside bar
Suite Pyramid Junior
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
The current price is NZ$565
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Suite Pyramid Master

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Pyramid Junior

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

Pyramid Standard

7.2 out of 10
Good
(38 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Ocean Front

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Sian Kaan Standard

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at The Pyramid Cancun By Oasis - All Inclusive. You'll be 0.8 km (0.5 mi) from Iberostar Cancun Golf Course and 2.2 km (1.4 mi) from Delfines Beach. Highlights at this beachfront property include 20 restaurants, 2 beach bars and a full-service spa. .A relaxing visit to Sensoria Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The fine-dining restaurant, Benazuza Adults Only, serves Mexican cuisine and is open for dinner. With 15 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and free kids' club. Other amenities include a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Oasis Arena - 1 min walk - 0.0 km
  • Aquaworld - 10 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km
  • Delfines Beach - 2 min drive - 2.5 km
  • La Isla Shopping Mall - 5 min drive - 4.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪La Placita - ‬2 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Hacienda Sarape - ‬2 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course
The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 15 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 320 guestrooms or units
  • 6 levels
  • 20 dining venues
  • 2 bars on the beach
  • 15 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Buffet breakfast (free)
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,458 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower

Entertainment

  • 50-inch flat-screen TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 25 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 4.31 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

What is the cancellation policy at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on 1 Oct 2025 start from NZ$547.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Pyramid Cancun By Oasis - All Inclusive?

Yep, The Pyramid Cancun By Oasis - All Inclusive has a free self car park.

Are there any beaches close to The Pyramid Cancun By Oasis - All Inclusive?

The closest beach to The Pyramid Cancun By Oasis - All Inclusive is Delfines Beach (1.8 km).

Is there a spa on site at The Pyramid Cancun By Oasis - All Inclusive?

Yep, Sensoria Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does The Pyramid Cancun By Oasis - All Inclusive have a pool?

The Pyramid Cancun By Oasis - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive features 2 beach bars, a full-service spa and an outdoor pool.

Is The Pyramid Cancun By Oasis - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and babysitting services, as well as childcare services in the guestrooms, it's no surprise that The Pyramid Cancun By Oasis - All Inclusive is a hit with families.

Does The Pyramid Cancun By Oasis - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Pyramid Cancun By Oasis - All Inclusive?

No, The Pyramid Cancun By Oasis - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Pyramid Cancun By Oasis - All Inclusive?

Relax with a coldie at the 2 beach bars or 15 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at The Pyramid Cancun By Oasis - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Pyramid Cancun By Oasis - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at The Pyramid Cancun By Oasis - All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 10-minute walk away.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 575 out of 1502 reviews
Rating 8 - Good. 312 out of 1502 reviews
Rating 6 - Okay. 234 out of 1502 reviews
Rating 4 - Poor. 161 out of 1502 reviews
Rating 2 - Terrible. 220 out of 1502 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sonia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Brianna A

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Los cuartos muy viejos no me gusto tienen que hacerle una buena remodelacion, segundo las acrividades muy flojas faltas mas actividades para entretener las gente en mas en la horas de la noche el 90% a las 10:30 pm se termina todo.
Stayed 5 nights in Jun 2025

8/10 Good

Verna, Rio Rancho

Travelled with family and small children
Liked: Staff & service, amenities
Beautiful property, rooms were clean and well maintained. We came with our son’s family, property is geared for a younger crowd. A little too much walking to the various restaurants for us! Good choices of food. People were swimming in the ocean, but the beach and water were full of Sargasso, very uninviting! The pool is beautiful, huge and very clean!
This shows only part of the pool
The Beach
The Grounds
Partial ocean view room
Stayed 1 night in Jun 2025

8/10 Good

malykham

Travelled with partner
The property was nice but out dated. This is a family resort so expect kids to be loud. Great food choices. Beach not as great because no one clean up the sargassum which is not swim able.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shiniqua

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this resort, will be back most highly recommend
Stayed 2 nights in Jun 2025

2/10 Terrible

kye hyun

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
They didn’t give me the room after 4:00pm and I got big cut my big toe in pool from broken tile. But they didn’t do anything.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nakia

Stayed 4 nights in Jun 2025

6/10 Okay

Ayda

Travelled with partner
Liked: Cleanliness
The beach is not clean.. seaweed everywhere. Water is not clean, did not get in the beach because of it. And too many private events that didn’t make the stay feel welcoming.
Stayed 4 nights in Jun 2025

4/10 Poor

SANDRA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones necesitan mucho mantenimiento además de una limpieza buena, huelen mal, había cucarachas, los espejos sucios, los vidrios de los balcones súper sucios, mucha basura en los balcones. Los minibars sucios había sodas abiertas aguas a medias 😔 Además no son las habitaciones que expedía muestra, son habitaciones en mal estado lo que nos dan llegando al hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Michael

Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Travis Brigham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort! Restaurants were great
Stayed 5 nights in Jun 2025

10/10 Excellent

mariann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My vacation

Everything came out smooth, the food was good too, except when I ask for my birthday treat by email I didn’t get it until one day before I left
Stayed 7 nights in Jun 2025

6/10 Okay

Phalanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The only thing is that it’s hard to get a hold of that hotel. We missed our flight, and I wanted to call them to let them know we were still coming, but the next morning, no one picked up. I called multiple times at different hours, but there was no answer. When we got there, they said they gave someone our room and that they had booked it out. We had to go somewhere, but after a lot of back and forth, they gave us the room.
Stayed 4 nights in Jun 2025

2/10 Terrible

Angel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2025

2/10 Terrible

Brooke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Whole environment was bad.Food was horrible and everything was dirty.
Stayed 5 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a solo trip for the first time since my husband passed away, not to mention it was my birthday. From the minute I walked in the resort I was treated like a superstar. I advised the hotel staff it was my birthday the next day. To my surprise I received an upgraded room. Too much room for 1 person. (Also received a bottle of wine and a piece of cake the next day.) Tony met me and immediately took my bags to my room. Everyone was so nice and helpful. The property is larger than I expected. Peacocks walk the property like humans along with Ramon the property cat. Dinner was amazing at Dos Lunas!!! Breakfast was good, the buffet needs work everything was cold. Overall I had an amazing time. I’ll return soon.
Stayed 2 nights in Jun 2025

6/10 Okay

Ebony, Jersey City

Stayed 3 nights in Jun 2025

8/10 Good

Thomas

Stayed 3 nights in Jun 2025

8/10 Good

Rita

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Loved the pool and the view from my balcony
Stayed 4 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

nicole Celeste correa

Travelled with family and small children
Liked: Cleanliness
El hotel es muy hermoso, pero hay algunos trabajadores , con muy mala cara y mala atención, no todos , pero a comparación de otros hoteles les falta mejorar en eso
Stayed 4 nights in Jun 2025

8/10 Good

Laiz

Liked: Cleanliness
Stayed 7 nights in Jun 2025