The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
Beachfront, with full-service spa

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The Pyramid Cancun By Oasis - All Inclusive

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

On the beach, white sand, free beach cabanas, sun-loungers
Aerial view
Free minibar, in-room safe, blackout curtains, iron/ironing board
13 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Shower, hair dryer, dressing gowns, towels

Overview of The Pyramid Cancun By Oasis - All Inclusive

Reviews
6.8

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationOasis Arena1 min walk
  • Popular LocationIberostar Cancun Golf Course10 min walk
  • Popular LocationDelfines Beach5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Room options

Suite (Pyramid Master)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 64 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Sian Kaan Master Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 82 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Sian Kaan Standard

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Pyramid)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room (Pyramid Standard, NonRefundable)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Pyramid Ocean Front

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Pyramid Standard

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Garden View

  • Sleeps 2
  • 2 Double Beds

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite Junior With View

  • Sleeps 2
  • 1 King Bed

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite Master With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Standard With View

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

An all-inclusive stay in Cancun awaits you at The Pyramid Cancun By Oasis - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Iberostar Cancun Golf Course and Aquaworld. Highlights at this beachfront property include 13 restaurants, 2 beach bars and a full-service spa. .A relaxing visit to Sensoria Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The fine-dining restaurant, Benazuza Adults Only, serves Mexican cuisine and is open for dinner. With 13 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and free kids' club. Other amenities include a casino, free WiFi in public areas and a gym. There's also the convenience of free self parking. .Within a 30-minute walk of this 4-property class Zona Hotelera property, attractions include Delfines Beach and El Rey Ruins.

What's nearby

  • Oasis Arena - 1 min walk
  • Iberostar Cancun Golf Course - 10 min walk
  • Aquaworld - 10 min walk
  • La Isla Shopping Mall - 5 min drive
  • Delfines Beach - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • Tatish Restaurant - 3 min walk
  • Hacienda Sarape - 2 min walk
  • Hotel Emporio Cancun - 9 min walk
  • Maria Bonita - 9 min walk
  • Pina Colada Restaurant - 10 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Beachfront, with full-service spa
The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive such as a complimentary children's club and an outdoor pool.

There are 13 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 320 guestrooms or units
  • 6 levels
  • 13 dining venues
  • 2 bars on the beach
  • 13 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, dressing gowns and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,458 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • 6 floors
  • Ballroom
  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 25 years old staying between 01 February and 30 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

What is the cancellation policy at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on 14 May 2024 start from NZ$671.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Pyramid Cancun By Oasis - All Inclusive?

Yep, The Pyramid Cancun By Oasis - All Inclusive has a free self car park.

Are there any beaches close to The Pyramid Cancun By Oasis - All Inclusive?

The closest beach to The Pyramid Cancun By Oasis - All Inclusive is Delfines Beach (1.8 km).

Is there a spa on site at The Pyramid Cancun By Oasis - All Inclusive?

Yep, Sensoria Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Pyramid Cancun By Oasis - All Inclusive have a pool?

Yep, and guests recommend it! The Pyramid Cancun By Oasis - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive features 2 beach bars, a full-service spa and an outdoor pool.

Is The Pyramid Cancun By Oasis - All Inclusive family-friendly?

You bet! With amenities like a free kids' club and babysitting services, as well as childcare services in the guestrooms, it's no surprise The Pyramid Cancun By Oasis - All Inclusive is a hit with families.

Is there a free airport shuttle available at The Pyramid Cancun By Oasis - All Inclusive?

No, The Pyramid Cancun By Oasis - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Pyramid Cancun By Oasis - All Inclusive?

Relax with a coldie at the 2 beach bars or 13 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at The Pyramid Cancun By Oasis - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Pyramid Cancun By Oasis - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at The Pyramid Cancun By Oasis - All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 10-minute walk away.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 297 out of 1003 reviews" "
Rating 8 - Good. 220 out of 1003 reviews" "
Rating 6 - Okay. 178 out of 1003 reviews" "
Rating 4 - Poor. 132 out of 1003 reviews" "
Rating 2 - Terrible. 176 out of 1003 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good for the most part. Our room had a few issues, sliding door to our balcony did not open easily, came off the rails and almost fell on us… They did fix it quickly. We had to ask multiple times for our mini-bar in the room to be filled, mainly just wanting bottled water which was hard to find. The main building itself was under construction so that made it look not so great pulling up to the resort. Also most decent restaurants are reservation only and we got denied to just about every restaurant.
Stayed 4 nights in Jan 2024

2/10 Terrible

Bogar

Disliked: Cleanliness, staff & service, property conditions & facilities
Its a ln old property. They are short staffed.
Stayed 4 nights in Jan 2024

8/10 Good

Rohan

Liked: Cleanliness, staff & service
It was good but I spotted cockroaches in my room and there were some drainage issues.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

Venu

Stayed 7 nights in Jan 2024

2/10 Terrible

Jonathan

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
By far the worse experience. The employees are not knowledge on what their new updates services are. They removes restaurants from the all inclusive and have extremely limited no availability for the VIP restaurants for consumers. When asked if we can reserve with time they say no and once in the facility then it’s now availability unless you are there for more than two weeks. The staff will curse you out if you don’t give them the tip personally. Some other staff don’t even acknowledge your presence and or continue talking about personal things in front of you.

2/10 Terrible

maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staf very rude, not helpful. Very bad experience at check-in didn’t explain anything about the property didn’t welcome correctly. Need a lot of training rooms are very very old and duty facility is very old. Everything is just terrible. Restaurants are very cheap and poor would not recommend to anybody this hotel
Stayed 10 nights in Jan 2024

6/10 Okay

Emad

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
It’s not bad but it’s not good either. Service is sub par. Food is sub par. We couldn’t reserve any restaurants. We had to stand in line for everything and it wasn’t even peak season. I would hate to come here in peak season. In short, I wouldn’t stay here again. But for the price, it’s not a bad place to be, I have stayed in worse. On the plus side, there is a casino and alcohol everywhere (bottom shelf stuff though).
Stayed 3 nights in Jan 2024

10/10 Excellent

Taharrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Elizabeth, Monona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and fun. Always. That makes a huge difference for my vacation!
Stayed 5 nights in Jan 2024